Magento 2 Cancel Order extension allows customers to cancel orders easily with the ''Cancel Order'' link on the ''My Orders'' page. They also can leave a comment for store owners to clarify order-cancellation reasons. After customers cancel orders from the frontend, the module will automatically send notification emails to the store admin. Let's check our prominent features: -Allow customers to cancel Pending orders from the frontend -Allow customers to enter comments -Send Notification Emails to admins automatically after customers canceled orders -Change order status and auto restock products FEATURED -Manage all comments of customers -Enable to set email sender, email receiver, and email template in the backend -View all the canceled orders -Enable to configure the settings Explore Other Best Magento 2 Extensions Community Edition: 2.3.x, 2.4.x

1. Magento 2 Cancel Order
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2. Magento 2 Cancel Order extension allows customers to cancel orders easily with the ''Cancel
Order'' link on the ''My Orders'' page. They also can leave a comment for store owners to clarify
order-cancellation reasons. After customers cancel orders from the frontend, the module will
automatically send notification emails to the store admin.
OVERVIEW
FEATURES
● Allow customers to cancel Pending orders from the frontend
● Allow customers to enter comments
● Send Notification Emails to admins automatically after customers canceled orders
● Change order status and auto restock products FEATURED
● Manage all comments of customers
● Enable to set email sender, email receiver, and email template in the backend
● View all the canceled orders
● Enable to configure the settings

4. Allow customers to cancel Pending
orders from the frontend
Hitherto in Magento 2 default settings, cancelling orders from the frontend is not yet possible,
and this has caused many inconvenience for the customers as well as for their shopping
experience online. Acknowledged this fact, this Magento 2 Cancel Order has brought to you a
comprehensive solution to address this problem. With Magento 2 cancel order by customer,
the customers who come to your Magento 2 store are enabled to cancel their order right from
the frontend with Pending status. The customer can perform this function in the My Account
dashboard or in the My Order page. Particularly:
● On the Account Dashboard, customers can see all of their recent orders here along with
the “Cancel Order” link.
● Customers can also cancel orders in the My Order page.

6. Allow customers to enter comments
On Magento 2 Cancel Order, the customers are allowed to add comments and additional
explanation or note to each of the order they cancel. When they decide to cancel an order, a
confirmation popup will appear and the customers can add comments in that popup. This
comment will then be displayed in the details of the order in the backend for the Magento 2 store
owners to see.

8. Send Notification Emails to admins
automatically after customers
canceled orders
As soon as a cancel order is made, an email will be sent to the Magento 2 store admin
immediately to inform them about the cancellation. With this features from Magento 2 Cancel
Order extension, the Magento 2 store owners are able to organise their store better, keep track
of their business performance and save a lot of their time for managing their products and
orders.

10. Change order status and auto
restock products
As soon as a cancel order is made by the customers, the order status will be changed from
Pending to Canceled. Since the default setting of Magento does not allow the customers to cancel
order at the frontend and can only be marked as “cancelled” at the backend by the Magento 2
store owners, our Magento 2 Cancel Order automate the order cancellation process for both
parties and increase productivity for the whole store.
Another outstanding features by Cancel Order in Magento 2 is that after the cancel order is
made, the products and items will be automatically restocked.

12. Manage all comments of customers
Besides allowing the customers to add comments in the confirmation popup in the frontend,
Magento 2 Cancel Order also allows the Magento 2 store owners to take complete control over
the management of customers’ comments at the backend. The Magento 2 store admin can
classify and acknowledge the reasons for each order cancellation made by each customers in this
comments; hence improve their stores’ service accordingly.

14. Enable to set email sender, email
receiver and email template in the
backend
With our versatile Magento 2 Cancel Order, the Magento 2 store owners can choose which
address to be the email sender, which one to be the email receiver at the backend of the store.
Furthermore, Magento 2 Cancel Order extension also allows the store admin to set the email
template for each email to suit their business purpose and intention.

16. View all the cancelled orders
Magento 2 Cancel Order allows the Magento 2 store owners to view all records of the cancelled
order at the backend in a grid. Moreover, the Magento 2 store owners are also allowed to delete
these record in mass action for a quicker and more effective working experience.

18. Enable to configure the settings
With Magento 2 Cancel Order Frontend, the Magento 2 store owners are enabled to configure
some of the settings for their store. The Cancel Order button and the Notice Notes of the
confirm popup are among the settings that the store admin can configure. In particularly, the
Magento 2 store owners can:
● Change the ‘Cancel order’ link or the button text
● Change the ‘Cancel order’ form’ header text
● Change the ‘Cancel order’ note text: you can change the placeholder content at the popup
where customers add comments
● Set the name of sender, email address if sender and recevier who gets cancel order email
● Set up a custom mail template for order cancellation and custom display messages
● Enable and disable cancel order module's functionality from the backend

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