Mage Titans USA 2016 - Brent Peterson - Start your project with a Bourbon and Cigar Party
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The document discusses building an e-commerce site for a client named Kim to sell bourbon and cigars. It notes that Kim has strong product knowledge but may have unrealistic expectations. It emphasizes the importance of establishing clear expectations through a Statement of Work and Service Level Agreement. The document also discusses using an Agile development methodology and notes that projects can encounter unexpected challenges if the client is not properly aligned from the beginning.
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Mage Titans USA 2016 - Brent Peterson - Start your project with a Bourbon and Cigar Party
- 2. Who am I? 2©2016 Wagento Creative LLC. All rights reserved. • Magento Master. • Magento System Solution Specialist. • Forum Moderator. • Twitter live streamer. • Running Selfie enthusiast.
- 3. Sept 2016 US – India - Bolivia Cigars and Bourbon
- 4. Build Magento Site to sell Bourbon and Cigars 4©2016 Wagento Creative LLC. All rights reserved.
- 5. The Client - Kim 5©2016 Wagento Creative LLC. All rights reserved. • Strong knowledge of product. • Uses the product a lot. • Excited to get site launched. • Excited to launch other things. • May have un-realistic expectations. • If left to his own devices he will dictate the entire plan. • (And has nuclear weapons).*
- 6. Requirements and Expectations 6©2016 Wagento Creative LLC. All rights reserved. • Cutting edge 1980’s design. • Up to 10 users per month. • Completion within 2 days. • We need to negotiate what is possible and what is not. • To align expectations.
- 7. Keeping things moving 7©2016 Wagento Creative LLC. All rights reserved.
- 8. Clear Statement of Work and an SLA 8©2016 Wagento Creative LLC. All rights reserved. • What is an SLA? (or MSA) • Service Level Agreement or Master Service Agreement • SOW is not a farm animal • Statement of Work
- 9. Every client has these 9©2016 Wagento Creative LLC. All rights reserved. “There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don't know. But there are also unknown unknowns. There are things we don't know we don't know.” -- Donald Rumsfeld
- 10. Project Development Methodology 10©2016 Wagento Creative LLC. All rights reserved.
- 11. Agile- SCRUM-Project Development Methodology 11©2016 Wagento Creative LLC. All rights reserved.
- 12. Elements In Agile Methodology 12©2016 Wagento Creative LLC. All rights reserved. Project Release - α Release – 1.0Release - β Sprint-1 Sprint-4Sprint-3Sprint-2 Module-1 Module -4 Module -3 Module -2 Tickets Defects TCs
- 13. Moving along 13©2016 Wagento Creative LLC. All rights reserved.
- 14. Things can change 14©2016 Wagento Creative LLC. All rights reserved.
- 15. Things are going WRONG 15©2016 Wagento Creative LLC. All rights reserved.
- 16. Run? 16©2016 Wagento Creative LLC. All rights reserved.
- 17. Or invent time? 17©2016 Wagento Creative LLC. All rights reserved. http://www.ufodigest.com/timetravelsoon.html
- 18. Intermission 18©2016 Wagento Creative LLC. All rights reserved.
- 19. The Story of the Project 19©2016 Wagento Creative LLC. All rights reserved. • Projects are filled with real things that happen. • You can’t anticipate everything. • Plan for the unplannable. • Report often and always. • Then report some more. • And then send a report. • The reports will document the final story. • Reports should have real data and take about 5-10 minutes to complete. (For Daily)
- 20. 20©2016 Wagento Creative LLC. All rights reserved. Real Life Stories The names have been changed to protect the innocent
- 21. The unkempt client 21©2016 Wagento Creative LLC. All rights reserved. • Client tells you want they want. • Client is left on auto-pilot. • Asks for many things during project. • You do many things (in scope and out). • Wait until end of project to tell client about out-scope items. • Client introduces items that cause delay but you don’t tell them until the end.
- 22. Result? 22©2016 Wagento Creative LLC. All rights reserved.
- 23. The involved client 23©2016 Wagento Creative LLC. All rights reserved. • Client tells you want they want. • You re-iterate back what they want • Asks for many things during project. • You do many things (in scope and out). • You report to client IMMEDIATELY when something is out of scope. • You negotiate IMMEDIATELY when a delay happens.
- 24. Result? 24©2016 Wagento Creative LLC. All rights reserved.
- 25. 25©2016 Wagento Creative LLC. All rights reserved. And now… The rest of the story
- 26. Getting the client aligned will align the project 26©2016 Wagento Creative LLC. All rights reserved.
- 27. Launch and write the book 27©2016 Wagento Creative LLC. All rights reserved. • You need a launch plan. • You need a smoke test. • The client has to be involved. • The rest of the story is compiling and documenting what happened. • The advantage of daily, weekly and monthly reports is that we can point back to objective facts.
- 28. Party like it’s … well... 2016 28©2016 Wagento Creative LLC. All rights reserved.
- 29. Fin 29©2016 Wagento Creative LLC. All rights reserved.
- 30. Q/A in the Real World 30©2016 Wagento Creative LLC. All rights reserved.
- 31. Thank You Phone: +1-612-594-7699 Email: brent@wagento.com
Editor's Notes
- SLA – Bedrock of relationship, it’s what all the other documents rest on and look back to SOW – The work you are doing now
- SLA – Bedrock of relationship, it’s what all the other documents rest on and look back to SOW – The work you are doing now
- Explain process to Kim
- We have the work scheduled and we are ready to start. WE can complete in the amount of time we agreed on
- Client adds work
- Things can change and the client can add things that will cause us to have to re-access our time line
- Should we run? (I had to add this as my obligatory running slide)
- Then Kim showed this this article and said we should just invent some time.
- Pause to explain how the client will try to DICTATE The pro ject time line and if you don’t document the project the story is who ever says it the most. Look for Intermission slide
- Pause to explain how the client will try to DICTATE The pro ject time line and if you don’t document the project the story is who ever says it the most. Look for Intermission slide
- Pause to explain how the client will try to DICTATE The pro ject time line and if you don’t document the project the story is who ever says it the most. Look for Intermission slide
- Get the client to understand that adding time will impact the time line is the key to succsess.