Mario is a civil servant in the town hall of Villaviciosa de Odón, Spain. He had to study for years while working to pass his exams to become a civil servant. As a civil servant, his job is to serve the community and ensure the welfare of the village. His department is responsible for contracts and public infrastructure projects. Mario believes the most important things for the village are taking care of the environment and fostering good relationships between neighbors to ensure a high quality of life.
PrintRiverbend City ® ActivityNeeds AssessmentIntroductionScene 1TatianaMajor22
Print
Riverbend City ® ActivityNeeds AssessmentIntroductionScene 1Scene 2CreditsIntroduction
Ruby Lake is a predominantly Latino neighborhood located in Riverbend City.
During the recent train derailment and chemical spill, Ruby Lake found itself directly in the path of the chemical cloud. Unfortunately, the neighborhood evacuation did not go smoothly. It became painfully clear that the emergency preparedness plan for Ruby Lake was outdated. This pointed to a larger problem: the neighborhood lacked an updated needs assessment. Ten years ago, when the last needs assessment was conducted, Ruby Lake was just starting its transformation from a Polish to a Latino neighborhood, so the community needs have changed dramatically.
When a demographic shift changes the fabric of a community, an updated needs assessment is necessary. One of the first steps is to form a neighborhood-based needs assessment committee to discuss the needs of the community. As you listen to the members of the newly formed Ruby Lake Needs Assessment Committee, consider what needs appear to be the most pressing—and consider the degree to which you feel the initial meeting is effective.
Scene 1
The Mayor's Office
Diversity Liaison Mo Xiong meets with Mayor Keith Bauer and Ruby Lake community activist Victor Maldonado to propose an updated community needs assessment for the Ruby Lake neighborhood.Mo XiongDiversity Liason
Mo introduces her plans to create a Ruby Lake Needs Assessment Committee.
Mo: Keith, Victor, thank you so much for meeting with me today.
Victor: Thank you for inviting me, Mo. It's good to see some concern about the events at Ruby Lake during the disaster.
Mo: Well, the problem was pretty obvious, Victor. Ruby Lake was in the direct wind path of the chemicals, and we needed to evacuate fast. Unfortunately, our community outreach plan was completely out of date.
Keith: Mo, what specifically was out of date?
Mo: Everything. Emergency information sheets, evacuation plans, translators, phone trees. Our whole system for communicating crucial information to community members was inadequate.
Victor: That's not news to me. Things were definitely chaotic. What I want to know is how things got this way.
Mo: Well, the biggest problem is that we haven't done a community needs assessment in the Ruby Lake neighborhood in 10 years. And as you know, 10 years ago, Ruby Lake was still primarily a Polish neighborhood.
Victor: Yes, that's about when my family came to Ruby Lake. Our upstairs neighbors were the Lazarskis, and our downstairs neighbors were the Zalenskis. Mrs. Zalenski used to make us pierogies, and my mother made tamales for their family.
Mo: I love stories like that.
Keith:But as you can see, Victor, there's been a significant demographic shift in your neighborhood, and the city hasn't caught up to it yet.
Mo: And that's what this meeting is all about. We're going to be meeting with some folks next week a ...
Perception of Public Works - APWA Conference OHM Advisors
On May 20, 2015, Bill Costick of OHM Advisors presented at the American Public Works Association (APWA) annual conference: "Perception of Public Works".
If you are getting the job done, why should you have to worry about your department’s image in your community? Citizen awareness can have a powerful impact on community opinion and citizens’ support for their local government. Bill presented several measures that a department can take to enhance their community image and level of respect - all while not busting the budget.
MCRB, Myanmar Responsible Tourism Initiative (MRTI) and Hanns Seidel Foundation (HSF) cohosted a second Communities and Tourism Conference in Naypyidaw on 13/14 June.
Read more: http://www.myanmar-responsiblebusiness.org/news/communities-and-tourism-conference-2017.html
PrintRiverbend City ® ActivityNeeds AssessmentIntroductionScene 1TatianaMajor22
Print
Riverbend City ® ActivityNeeds AssessmentIntroductionScene 1Scene 2CreditsIntroduction
Ruby Lake is a predominantly Latino neighborhood located in Riverbend City.
During the recent train derailment and chemical spill, Ruby Lake found itself directly in the path of the chemical cloud. Unfortunately, the neighborhood evacuation did not go smoothly. It became painfully clear that the emergency preparedness plan for Ruby Lake was outdated. This pointed to a larger problem: the neighborhood lacked an updated needs assessment. Ten years ago, when the last needs assessment was conducted, Ruby Lake was just starting its transformation from a Polish to a Latino neighborhood, so the community needs have changed dramatically.
When a demographic shift changes the fabric of a community, an updated needs assessment is necessary. One of the first steps is to form a neighborhood-based needs assessment committee to discuss the needs of the community. As you listen to the members of the newly formed Ruby Lake Needs Assessment Committee, consider what needs appear to be the most pressing—and consider the degree to which you feel the initial meeting is effective.
Scene 1
The Mayor's Office
Diversity Liaison Mo Xiong meets with Mayor Keith Bauer and Ruby Lake community activist Victor Maldonado to propose an updated community needs assessment for the Ruby Lake neighborhood.Mo XiongDiversity Liason
Mo introduces her plans to create a Ruby Lake Needs Assessment Committee.
Mo: Keith, Victor, thank you so much for meeting with me today.
Victor: Thank you for inviting me, Mo. It's good to see some concern about the events at Ruby Lake during the disaster.
Mo: Well, the problem was pretty obvious, Victor. Ruby Lake was in the direct wind path of the chemicals, and we needed to evacuate fast. Unfortunately, our community outreach plan was completely out of date.
Keith: Mo, what specifically was out of date?
Mo: Everything. Emergency information sheets, evacuation plans, translators, phone trees. Our whole system for communicating crucial information to community members was inadequate.
Victor: That's not news to me. Things were definitely chaotic. What I want to know is how things got this way.
Mo: Well, the biggest problem is that we haven't done a community needs assessment in the Ruby Lake neighborhood in 10 years. And as you know, 10 years ago, Ruby Lake was still primarily a Polish neighborhood.
Victor: Yes, that's about when my family came to Ruby Lake. Our upstairs neighbors were the Lazarskis, and our downstairs neighbors were the Zalenskis. Mrs. Zalenski used to make us pierogies, and my mother made tamales for their family.
Mo: I love stories like that.
Keith:But as you can see, Victor, there's been a significant demographic shift in your neighborhood, and the city hasn't caught up to it yet.
Mo: And that's what this meeting is all about. We're going to be meeting with some folks next week a ...
Perception of Public Works - APWA Conference OHM Advisors
On May 20, 2015, Bill Costick of OHM Advisors presented at the American Public Works Association (APWA) annual conference: "Perception of Public Works".
If you are getting the job done, why should you have to worry about your department’s image in your community? Citizen awareness can have a powerful impact on community opinion and citizens’ support for their local government. Bill presented several measures that a department can take to enhance their community image and level of respect - all while not busting the budget.
MCRB, Myanmar Responsible Tourism Initiative (MRTI) and Hanns Seidel Foundation (HSF) cohosted a second Communities and Tourism Conference in Naypyidaw on 13/14 June.
Read more: http://www.myanmar-responsiblebusiness.org/news/communities-and-tourism-conference-2017.html
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2. Miguel: Thank you for your time, Mr. Millanes.
Mario: You’re welcome.
Miguel: Today, I would like to ask you some questions about your job as civil servant in our village’s town hall: Tell us about your
background—how did you become a civil servant in the village of Villaviciosa de Odón?
Mario: I had to prepare my access for a couple of years, time ago (about 28 years) and finally, I got it. It was hard because I had to
study many hours a day at the same time I was working. My friends were having a good time at weekends while I was preparing my
exams...
Miguel: So, how is being a civil servant?
Mario: It’s a job for the village, for the neighbours. I work everyday in order to obtain a better place to live in. We must serve the
community. We work in departments. In our department we prepare contracts—whatever you can imagine. I mean, everything public
buildings, schools, cultural centers, libraries and so on need for working. Our main purpose is the village welfare.
Miguel: What is your favourite thing about the village of Villaviciosa de Odón?
Mario: I think this is one of the best places to live next to Madrid. It’s a quiet village where you can enjoy a walk in the Forestal, practice
sports and visit our castle, our most appreciated symbol. At the same time, you can get all the activities of the big city in just half an
have to confess that Villaviciosa is where I was born. So, I feel I’m working for the neighbours.
Miguel: If you could change one thing about our streets, our village, livability—what would it be?
Mario: In my opinion, we can improve everything. For me, the most important thing is to take care of the environment and the good
relationships among villagers, so that we can keep the best of our surroundings. Our future depends on it.
Miguel: Okay, thank you so much again.
Mario: You’re very welcome.
3. INTERVIEW ARTICLE
I very much enjoyed my dialogue with this intelligent and polite gentleman – his
attiude was truly pleasing and engaging.
He is a civil servant in Villaviciosa de Odón’s town hall. Mario answered to our
questions related to his work. First, he told us he really had to prepare his exams
while he was working, but finally got his job position in the town hall’s contract
department, reponsible for the village welfare. Then, he explained his job
consists in serving the community; in fact, he believes his job is for the village,
for his neighbours, as he reveals he was born in this village. He finally gave us
his personal opinion about Villaviciosa de Odón; from his point of view, the
favourite thing about the village is the proximity to Madrid, because of all the
activities offered by the capital, as well as its quietness, natural surroundings and
tourism. Therefore, he stresses the importance of taking care of the environment
around us and the relationship between our neighbours.