1. WAN Optimization for Today and Tomorrow
May 19, 2011 at 9:00 AM
WAN Optimization has been driven by consolidation - initiatives that continue
today and continue to influence WAN optimization technologies. But the world is
changing. Web protocols are replacing legacy protocols. Video is becoming a
dominant force, driven by consumer technologies and more widespread corporate
use.
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Plant Engineering
May 19, 2011 at 9:00 AM
Plant Engineering is a problem-solving resource for industrial plant engineering
professionals responsible for the planning, specification, installation, maintenance
and operation of industrial plant facilities, utilities, equipment and systems. It
provides information to the people who operate and maintain industrial plants and
bridges the information gap between engineering education and practical
application.
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HR Shared Services: Standardize HR Processes
May 19, 2011 at 9:00 AM
Based on observations in key HR metrics, this Research Brief will build on these
findings to prove that adopting an HR shared services model is a valid option for
delivering quality employee service for any organization with geographically-
dispersed workers in multiple locations - whether on a national or a global scale.
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2. SAPinsider
May 19, 2011 at 9:00 AM
Published quarterly, it provides SAP customers advance notice of SAP's product
and service initiatives as well as offering strategic direction and practical advice to
make the most of their investment in SAP technology.
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10 Ways to Improve Your Telecom Lifecycle Management
May 19, 2011 at 9:00 AM
Telecom Lifecycle Management (TLM) describes the key strategies and tools
required by the enterprise to manage present and future telecom and network tools.
Based on over 120 respondents surveyed in February and March of 2011, this study
provides a timely analysis of the best practices currently in place in enterprise
environments.
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Accelerating File Services across the WAN
May 19, 2011 at 9:00 AM
The purpose of the corporate WAN is simple enough: fast access to applications and
information. But managing the WAN is anything but simple today. Social and
technological changes are transforming the nature of traffic and are raising cost and
performance issues for network managers, as traffic mushrooms, bandwidth costs
escalate, application performance declines, and complaints multiply.
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3. Assessments 2011: Selecting and Developing for the Future
May 19, 2011 at 9:00 AM
As every business decision falls under greater scrutiny, organizations are looking
for tools that help them make better choices - and decisions about talent are no
different. Assessments can provide valuable insights into hiring, promotion and
development decisions, and help organizations minimize talent risk while
maximizing talent performance. In data collected between March and April 2011,
over 640 organizations shared their insights, including 516 organizations currently
using assessments as part of their talent strategy. The various types, uses and impact
of talent assessments are explored in this comprehensive benchmark study.
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Learn How to Amplify Your Application Performance with
Powerful Infrastructure Solutions
May 19, 2011 at 9:00 AM
As a global enterprise operating in the highly competitive consumer product market,
Colgate encounters many challenges to keep its IT responsive to changing business
needs. Working with IBM, major IT optimization efforts at Colgate have already
improved IT asset utilization, efficiency, and productivity. Colgate believes that the
IBM approach to IT optimization is the right way for Colgate to gain better control
of costs, and bring IT services into exceptionally close alignment with their
business.
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Invoicing and Workflow: Integrating Process Automation to
Enhance Operational Performance
May 19, 2011 at 9:00 AM
Paper invoices and manual processing continue to hamper accounts payable
operations, keeping suppliers in the dark and failing to give Finance the visibility it
needs to actively manage organizations' cash positions. This study, conducted
during March and April of 2011, profiles 130 enterprises at varying stages of AP
maturity to identify what differentiates those achieving the greatest results from
their less successful peers. The end goal, and the target of their automation efforts,
is to drive savings through discount capture, penalty avoidance, and lower labor
costs - all while improving the speed with which they can access payables-related
information.

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Wireless LAN 2011: Readying the Invisible Network for the
Smart Revolution
May 19, 2011 at 9:00 AM
With current industry attention focused on mobile platform wars and the latest
smartphones and tablet battles, readying the invisible networks that make the
mobile onslaught possible is too often overlooked. Aberdeen's Wireless LAN
(WLAN) 2011 report is the first industry study to track the impact of the rapid rise of
smart devices on the WLAN, and its integration with wireline networks. It charts
the course that Best-in-Class organizations take in preparing for the Smart Device
Revolution, by optimizing the performance of their wireless networks, securing
both the network edge and core, and smoothly integrating the wireless with the in-
place wireline ('wired') networks.
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The Contact Center in a Profit Centric Service Organization
May 19, 2011 at 9:00 AM
While newer support channels such as social media and chat dominate the
headlines, contact center based interactions still dominate the core of the service
and support economy. A significant number of service requests come directly to the
contact center and call volumes have increased nearly 8% over the previous five
years. As a result, effective resolution of service issues in the contact center
becomes extremely vital in driving customer-facing, operational and financial
performance. For an organization to aspire to be Best-in-Class in overall service and
support, a lack of focus on this bread-and-butter medium could lead to dire
consequences.
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5. The Experts - Virtual Security in the Real World
May 19, 2011 at 9:00 AM
Date: June 15, 2011 (Wednesday)
Time: 1:00-2:00 PM EST
In this energetic session all the import_ant results and best practices for Virtual
Desktop (VDI) and Terminal Server workloads found in Project: Virtual Reality
Check phase IV (updated May-2011) will be presented. All together more than 750
tests were carried out. The goal of Project VRC is to analyze the developments in
the application and desktop virtualization market and present the results in an
unbiased and independent way. Whether you are looking for an independent advisor
and a "reality check" in relation to virtualizing Terminal Server and virtual desktop
workloads or when are searching for best practices, you must attend this
presentation!
Speakers:
Jeroen van de Kamp
Chief Technology Officer
Log*in Consultants
Ruben Spruijt
Solutions Architect
PQR
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Smarter Systems--Taking a Workload Optimized Approach
May 19, 2011 at 9:00 AM
To succeed in today's ever-changing business world, organizations need smarter IT
solutions that can efficiently transform rising volumes of data, streaming in from
numerous devices, into actionable insights. That transformation can involve
multiple tasks, from processing raw data to analyzing information, and each one
places different demands on IT systems. Rather than turning to general-purpose
systems, which rarely deliver optimal performance for all functions, organizations
need smarter systems that are workload optimized, designed to provide the best
performance for each specific task and to deliver the greatest return on IT
investments.
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6. Four Factors for a Successful Migration from Itanium and
SPARC Systems
May 19, 2011 at 9:00 AM
The recent announcement that Oracle would discontinue all software development
on the Intel Itanium microprocessor set the UNIX world on fire. Suddenly
companies around the world that ran Oracle software on Itanium servers --
primarily HP Integrity NonStop servers -- found themselves forced into changing
their technology roadmaps and investigating alternate platforms and servers for
their critical applications.
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insiderPROFILES
May 19, 2011 at 9:00 AM
insiderPROFILES provides firsthand insight into how SAP® solution and service
providers help customers leverage their investment in SAP and leading third-party
solutions.
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Control Engineering
May 20, 2011 at 12:20 AM
Control Engineering is the must-read information source for engineering decision
makers in the global control, instrumentation, and automation marketplace. For
more than five decades, Control Engineering has been providing premier
information on technology, products, news and trends in processing, discrete, and
hybrid manufacturing industries. Each issue provides the right balance of editorial
to keep you on top of the latest industry developments.
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7. The Extended Sales Enterprise: Channeling Better Results
May 20, 2011 at 12:50 AM
For organizations that rely primarily or entirely on an indirect sales force via the
channel, resellers, distributors, alliances or partners, the de-centralized nature of
sales management presents increased challenges in overall productivity. These
obstacles represent both internal visibility into and control over channel
performance, as well as external-facing support and enablement for both indirect
selling partners and the end customers themselves. While Aberdeen Sales
Effectiveness research frequently documents the best practices and technology
adoption trends among high-performing direct sales teams, are these solutions and
approaches equally robust enough to maximize revenue within a larger, dispersed
marketing/selling ecosystem? Or instead, are there additional ways in which the
channel can be uniquely empowered by the original vendor, OEM or producer to
deliver substantial, accurately forecasted sales results?
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Workforce Scheduling 2011: Automation Drives Accuracy,
Efficiency and Business Outcomes
May 20, 2011 at 12:50 AM
This report, based on data from more than 200 organizations, builds on Aberdeen's
previous research by examining how Best-in-Class organizations leverage
workforce scheduling capabilities and technologies to impact organizational goals.
Analysis of survey data, collected in February and March of 2011, builds the
business case for automation, empowering employees through shift
bidding/swapping, and taking advantage of scheduling optimization tools. Best-in-
Class organizations are able to balance the need to manage compliance and
headcount costs against employee engagement and manager productivity. The study
also shows that scheduling accuracy is critical for organizational success.
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8. Enabling Compliance and Business Improvements through
XBRL
May 20, 2011 at 12:50 AM
In a world where investors and shareholders expect 100% accountability among
companies, executives constantly struggle to find ways to promote transparency in
their accounting information. Few would deny that the recent XBRL mandate by the
US Securities and Exchange Commission (SEC) has profoundly changed the world
of financial reporting. Aberdeen has examined accounting practices across
businesses to understand the processes and technologies they have in place to
address financial calculation, compliance, and audit control. This study aims to
demonstrate that top-performing companies can achieve a high-level of success in
financial reporting accuracy and accounting efficiency though a strategic
combination of process re-engineering and XBRL technology implementation.
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Business Answers at Your Fingertips: The Real-Time Value of
BI
May 20, 2011 at 12:50 AM
Today's business decision maker is challenged by a multi-dimensional and
continually evolving competitive environment. In one dimension, the evolution of
technology and the subsequent acceleration of information flow have created an
environment that handsomely rewards timely generation of business insight. In
another dimension, the volume, disparity, and overall complexity of that
information is expanding at an alarming rate. Aberdeen's December 2010
benchmark report, Data Management for BI: Fueling the Analytical Engine with
High-Octane Information, supports this assertion in demonstrating that the average
company sees a 41% year over year increase in data volume. This growth in volume
is then compounded by an average of 15 unique data sources that feed into their
Business Intelligence (BI) and analytical systems. Today's top performing
organization has developed a strategy to manage the growth in data volume and
complexity while at the same time exploiting that data to create quicker business
insight. This Aberdeen Research brief hones in on the critical time element of a
Best-in-Class BI strategy. The research shows that these top performers are
leveraging real-time or near real-time analytics in order to proactively manage their
business and drive substantial performance improvements.
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9. Compliance Management: Effectively Manage Safety Incidents
May 20, 2011 at 12:50 AM
Organizations are often challenged with the myriad of Environmental, Health, and
Safety regulations that need to be complied with across the enterprise. While
finding information in a timely fashion is a constant challenge, the uncertainty
surrounding change in future regulations and the complexity of managing
regulations across different regions consistently haunts industrial organizations.
Companies are looking for ways to reduce the cost of compliance, improve the
safety of people, products, and processes, and surpass corporate goals around
Sustainability. This research will provide a roadmap for success, based on the best
practices adopted by over 175 executives to effectively manage the above
challenges.
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Optimizing Marketing-to-Sales Lifecycle: Grow Revenue from
Marketing Campaigns
May 20, 2011 at 12:50 AM
Improving the quantity and quality of the leads generated and managed by the
Marketing and Sales organizations isn't a simple task in today's multi-touch, multi-
channel environment. This research reviews the best practices that optimize lead
management practices throughout the entire lifecycle of the opportunity; from
Marketing's demand generation campaigns to Sales' closing the business. In
February of 2011, Aberdeen surveyed 414 marketing and sales executives around
the globe to identify the key trends and strategic initiatives to deliver effective
campaigns and improve lead management activities to improve sales effectiveness.
The analysis in this report highlights the capabilities and technologies organizations
deploy to improve demand generation, lead nurturing, and avoid lead pipeline
leakage.
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10. Agile BI: Three Steps to Analytic Heaven
May 20, 2011 at 12:50 AM
Despite the wealth of experience among Aberdeen's end-user community in
delivering Business Intelligence (BI), prior Aberdeen research has found that 57%
of business intelligence projects are delivered late. Many companies still struggle to
deliver the right information to the right business managers at the right time. This
research study found that organizations are faced with the twin pressures of growing
data volumes and shrinking decision windows for business managers. This research
is focused on how organizations can make their BI implementations more agile so
that managers can easily find the information they need as business needs change.
The report is based on data collected from 170 organizations using BI in February
and March 2011.
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