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MISTY TURNER
( 4 0 5 ) 4 4 1 - 1 3 2 6 mi s ty .r .tu r n er @ gma i l .c o m 5 0 2 0 C ALEB S T. O K LAHO MA C I TY, O K 7 3 1 7 9
SUMMARY OF QUALIFICATIONS
 Exceptional customerservice andaccountmanagementskills
 Proficientinfast-pacedenvironmentsanddeemedafastanddiligentlearner
 Well trainedwithmosttechnologies includingMicrosoftOffice Suiteandcompany software
 Billing,payrollandadministrativeexperience
 Exemplarytroubleshootingandconflictresolutionskills
 Experience gatheringstatistics,reportingandsuggestingroutesforbetterservice
 Adaptswell tochange
WORK EXPERIENCE
Quibids Oklahoma City,OK August 2012 – October2016
FulfillmentAccount Manager
 Managed 50+ vendor accounts through phone, email, and FTP site. Was responsible for
setting- up and managing vendor purchase orders, inventory files, and confirmation files.
 Built numerous mutually beneficial relationships with vendors and negotiated terms and
conditions for special pricing contracts.Also, maintained impeccable audit files, oversaw
procurement, allocation,distribution control, stocklevels, and performed cost
compilation/analyses.
 Credited with creating and implementing a process to increase sales and efficiency.
ComplianceRepresentative II
 Responded to customer complaints, information requests frommerchant services and
financial institutions, and dealt withchargebacks through Vantiv, Merchant Services,
PayPal,and Moneris.
 Monitored, reported and investigated signs of fraudulent activity and conducteddue
diligence on persons, accounts and activitiesin accordancewith company regulations and
Accertify Inc.fraud prevention criteria.
 Helped draft compliance policies and other internal and external correspondence.
EDUCATION
OklahomaCityCommunityCollege,OklahomaCity, OK May 2013
Associate of Applied Science, Administrative OfficeTechnology
INTERNSHIP EXPERIENCE
OklahomaCommunitySentencing Oklahoma City, OK 2012
Intern
 Attended court hearings, filed, answered phones, signed guests in and out, requested drug
tests, talked with attorneys to get correctpaperwork and other general officeduties.

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M. Turner Resume 2016 1

  • 1. MISTY TURNER ( 4 0 5 ) 4 4 1 - 1 3 2 6 mi s ty .r .tu r n er @ gma i l .c o m 5 0 2 0 C ALEB S T. O K LAHO MA C I TY, O K 7 3 1 7 9 SUMMARY OF QUALIFICATIONS  Exceptional customerservice andaccountmanagementskills  Proficientinfast-pacedenvironmentsanddeemedafastanddiligentlearner  Well trainedwithmosttechnologies includingMicrosoftOffice Suiteandcompany software  Billing,payrollandadministrativeexperience  Exemplarytroubleshootingandconflictresolutionskills  Experience gatheringstatistics,reportingandsuggestingroutesforbetterservice  Adaptswell tochange WORK EXPERIENCE Quibids Oklahoma City,OK August 2012 – October2016 FulfillmentAccount Manager  Managed 50+ vendor accounts through phone, email, and FTP site. Was responsible for setting- up and managing vendor purchase orders, inventory files, and confirmation files.  Built numerous mutually beneficial relationships with vendors and negotiated terms and conditions for special pricing contracts.Also, maintained impeccable audit files, oversaw procurement, allocation,distribution control, stocklevels, and performed cost compilation/analyses.  Credited with creating and implementing a process to increase sales and efficiency. ComplianceRepresentative II  Responded to customer complaints, information requests frommerchant services and financial institutions, and dealt withchargebacks through Vantiv, Merchant Services, PayPal,and Moneris.  Monitored, reported and investigated signs of fraudulent activity and conducteddue diligence on persons, accounts and activitiesin accordancewith company regulations and Accertify Inc.fraud prevention criteria.  Helped draft compliance policies and other internal and external correspondence. EDUCATION OklahomaCityCommunityCollege,OklahomaCity, OK May 2013 Associate of Applied Science, Administrative OfficeTechnology INTERNSHIP EXPERIENCE OklahomaCommunitySentencing Oklahoma City, OK 2012 Intern  Attended court hearings, filed, answered phones, signed guests in and out, requested drug tests, talked with attorneys to get correctpaperwork and other general officeduties.