1. Michelle Smith
1919 Vintage Avenue  Sumner, IA 50674
Phone: 319-269-4228  E-Mail: BCCD76@gmail.com [MS]
Education
University of Northern Iowa: Cedar Falls, IA
MA: American History, July 2015
University of Northern Iowa: Cedar Falls, IA
BA: American History, May 2006
Hawkeye Community College, Waterloo, IA
AA: General Studies, May 1999
Experience
The Grout Museum District January 2016 – Present
Fayette, IA
 Development Coordinator.
 Plan and execute various fundraising events.
 Coordinate major software platform change.
 Promote museum memberships and verify that all records are correct and maintained.
Hawkeye Community College September 2016 – Present
Fayette, IA
 Adjunct Instructor in American History.
 Write lesson plan and execute.
 Created grading scale and course content.
 Utilized Canvas for all grades and coursework.
Upper Iowa University October 2015 – December 2015
Fayette, IA
 Director of Alumni Engagement and Donor Relations.
 Create and maintain events and initiatives to bolster alumni giving and involvement.
 Ensure that data integrity is maintained.
 Work with University President and other members of the Executive Leadership Team to cultivate
relationships and elicit donations to benefit the University and out students
Upper Iowa University August 2015 – October 2015
Fayette, IA
 Adjunct Instructor for 25 students in the classroom.
 Taught College Success for term one (August – October)
 Utilized Pearson Learning Systems for all grades and coursework.

2.  Created grading scale and course content.
Upper Iowa University February 2012 – October 2015
Fayette, IA
 Admissions Advisor for Distance Education in the Integrated Enrollment Center.
 Recruit new students via email, telephone, and in person.
 Serve on AQUIP Committee for employee involvement.
 Create new recruitment strategies with the help of management and team members.
 Evaluate transcripts and create degree plans for incoming students.
Upper Iowa University March 2010 – February 2012
Fayette, IA
 Student Account Specialist in the Center for Distance Education.
 Provide customer service to students with outstanding balances.
 Processed Veteran’s Affairs benefits and answered veteran’s questions as a VA certifying official.
 Tracked financial aid requirements and processed disbursement checks.
The CBE GroupJuly 2005 - September 2008
Waterloo, IA
 Served as Department Supervisor for the Federal Department of Education Contract.
 Supervised 11 full-time employees, which included responsibility for quality and quantity of employee
production, timekeeping, employee relations, and disciplinary action.
 Ensured the strict adherence of client standards.
 Maintained a variety of spreadsheets using Microsoft Excel, Microsoft Word, and Microsoft Access to
guarantee compliance with federal regulations.
Skills
 Philanthropic and community minded.
 Exceptional computer skills, including a working knowledge of several computer programs and
applications.
 Managerial, Accounting, and Customer Service experienced.
 Highly organized and detail-oriented.
 Team Player.
Community Involvement
Immaculate Conception Church August 2008 - Present
Sumner, IA
 Serve as religious education instructor
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3. The Sumner United Fund January 2009 – January 2012
Sumner, IA
 Nominated and elected to serve on the committee by members of the Sumner community.
 Served as treasurer.
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