This document presents a proposal for a shopping locker service. A group had the idea to create secure lockers where shoppers could store purchases to avoid carrying items around busy shopping areas. The proposal outlines customer demographics, opportunities in the UK shopping center market, a mobile app-based solution using lockers and charging stations, potential partners and costs. Next steps include further research, design of branding elements, and developing a business plan. The document provides layout concepts and references existing shopping center amenities for comparison.

1. Shopping & Lockers
COSTAR Development
Ajibike, Alessia, Ailen, Jordan, Samantha, Urte
Fabrik Group

2.  Our idea was founded from a shared hatred of the
burden of carrying our shopping from place to place
when trying to navigate our way through a busy
shopping area.
 Our aim is to develop a service which would
transform this common annoyance in to an enjoyable
experience for the shopper.
 Lockers.
Idea

3. Shoppers!
 Families
 Lazy Youth
Customer
0
5
10
15
20
<30 years >30 years Total
Yes
No
0
2
4
6
8
10
12
14
16
<30 years >30 years Total
Yes
No
0
5
10
15
20
25
<30 years >30 years Total
Yes
No
Sheffield (Trendy) Sheffield Tram Stops Meadowhall

4.  There are 488 shopping centres across the UK, as
well as numerous outlets and high streets.
 People do not like to enjoy travelling across town
carrying their purchases
 Existing services
 Technology
 Brand development
 Market could be enlarged to target tourists and
OAPs.
Opportunity

5. Logo ideas

6.  Allowing customers to leave their purchases in one
secure, recognisable, trustworthy location.
 Independent shop
 Customers will have the option to pay, book and
request services (such as delivery) via a mobile
application. Plug sockets will be available inside the
lockers for those who need a secure point to charge
when their battery is running low.
Solution

7. Shop layout ideas

8.  There are a lot potential partners that could also be
referred to as suppliers dependent on the
development of the service;
 Locker Designers,
 Website and Mobile App Designer,
 Interior Designer,
 Courier Service.
Team

9.  Offering an integrated service with the use of
technology through online booking, collection and
delivery, charging mobile devices.
 Security through bag checking and CCTV control and
monitoring.
Advantage

10.  Initial research suggests that a smaller shop space provides
a greater opportunity to cover the cost and have a return
on investment.
 However we still need to obtain an estimate on the
following costs;
 Locker Purchase
 Shop rental
 Shop Refit
 Lighting
 CCTV
 Delivery
 Staff
 Insurance
Results

11.  Primary research on field.
 Research on start-up costs.
 Design development of: Logo, Store Lay Out, Website
and App.
 Developing a business plan.
What Next?

12.  List of shopping centres in the United Kingdom. (n.d.). Retrieved February 07, 2015, from
http://en.wikipedia.org/wiki/List_of_shopping_centres_in_the_United_Kingdom;
 Meadowhall shopping centre. (n.d.). Retrieved February 07, 2015, from
http://www.meadowhall.co.uk/guest_services.aspx;
 Bluewater shopping centre. (n.d.). Retrieved February 07, 2015, from http://www.bluewater.co.uk/en/contact-us/faqs;
 Festival Place Facebook logo. (n.d.). Retrieved February 07, 2015, from
https://www.facebook.com/FestivalPlace/posts/10151114438864071 ;
 Intu Metrocentre. (n.d.). Retrieved February 07, 2015, from http://www.intumetrocentre.co.uk/Customer-Information ;
References

13. Thank You!!