This document discusses Lloyds Banking Group and Lloyds Bank PLC. It provides information on key financial ratios from 2015-2017, details on Lloyds Banking Group's operations including number of employees and brands. It also summarizes Lloyds Bank PLC's history, activities, branch network and awards. SWOT analysis identifies strengths like diverse solutions and weaknesses like legacy conduct issues. Country risk and expected bank performance in 2018 are also addressed.