Secrets to a successful launch


Anita Waddell, MD of Agility Marketing
                             www.agility-marketing.co.uk

                                          T: 01442 890088
                             anita@agility-marketing.co.uk



          © Agility   2012                          Page 1
www.agility- marketing.co.uk
                               Page 2
The key areas....
1. Are there enough chimney pots?
2. How much should you spend on marketing?
3. Focusing in the right areas.




                           www.agility- marketing.co.uk
                                              © Agility   2012   Page 3
Starting with chimney pots!

There is a formula - Varies depending on...
•   Type of attraction
•   Length of stay
•   Size of attraction


But also your catchment area
•   Include overnight tourists
•   And those who live within an hours drivetime




                                 www.agility- marketing.co.uk
                                                    © Agility   2012   Page 4
We’ve looked at Bristol:
1 hour drivetime – 2.6 M Population (1.09
M Households)
www.agility- marketing.co.uk
Local tourist market – Agility 2012
                     © 4 Million      Page 5
Working out the numbers



 Indoor      Local     Farm     Science     Zoo                Theme
  play     Museum      Park     Centre     3-8%                 Park
 1-2.5%   0.5-0.75%    2.5%      2-5%                          6-12%



          Maximum visitor numbers = 150,000
          However....this is based on a 4 hour visit
             1 hour visit = 60,000 visitors



                         www.agility- marketing.co.uk
                                            © Agility   2012           Page 6
There are also formulas
 For marketing £££ too.
                                   New attractions or growth
                                   10-12%
10%    Established attraction
           maintain numbers
                       7-8%




                  Spend per head as % of
                                turnover

                         www.agility- marketing.co.uk
Indoor play has lowest
marketing spend in industry...
                                70-80p        75-85p
                      60-70p
             45-55p

   15p-25p




   Indoor     Farm                                    Theme
    play      Park     Zoo       Museum                Park



                      www.agility- marketing.co.uk
                                          © Agility   2012    Page 8
The biggest difference
about indoor play
Huge levels of repeat business
Higher levels of party business

Need to keep in touch
•   Want to obtain email addresses and mobile numbers
•   Encourage sign up to your social media pages


Also want to keep them coming back
•   If you can, hold some attractions back to add in y2 and y3
•   Want to give impression continually investing/continually new



                              www.agility- marketing.co.uk
                                                   © Agility   2012   Page 9
Getting the marketing right...
•   Make it look professional
    – Create a professional logo
    – Ensure the entrance is as welcoming as possible
    – Build a modern fun website
        • But not too zany.
        • And ensure it is mobile friendly




                                 www.agility- marketing.co.uk
                                                        © Agility   2012   Page 10
What not to do!




                  www.agility- marketing.co.uk
                                     © Agility   2012   Page 11
A better approach...




                www.agility- marketing.co.uk
                                   © Agility   2012   Page 12
Let Hype Build Gradually
                  100 days        60 days      30 days                 Launch
Website           Holding Page                  Full website
PR
Social media
Email Mktg
Signage - Front
Online adv
Traditional adv
Focus the ad spend closer to opening...
Continue momentum after the launch



                                 www.agility- marketing.co.uk
                                                    © Agility   2012            Page 13
Three core online tools




                 www.agility- marketing.co.uk
                                    © Agility   2012   Page 14
www.agility- marketing.co.uk
                   © Agility   2012   Page 15
And social media...




                 www.agility- marketing.co.uk
                                    © Agility   2012   Page 16
Secrets to a successful launch


Anita Waddell, MD of Agility Marketing
                             www.agility-marketing.co.uk

                                          T: 01442 890088
                             anita@agility-marketing.co.uk



          © Agility   2012                          Page 17

LIW 2012- Marketing your Indoor Play Centre (PAR Seminar)

  • 1.
    Secrets to asuccessful launch Anita Waddell, MD of Agility Marketing www.agility-marketing.co.uk T: 01442 890088 anita@agility-marketing.co.uk © Agility 2012 Page 1
  • 2.
  • 3.
    The key areas.... 1.Are there enough chimney pots? 2. How much should you spend on marketing? 3. Focusing in the right areas. www.agility- marketing.co.uk © Agility 2012 Page 3
  • 4.
    Starting with chimneypots! There is a formula - Varies depending on... • Type of attraction • Length of stay • Size of attraction But also your catchment area • Include overnight tourists • And those who live within an hours drivetime www.agility- marketing.co.uk © Agility 2012 Page 4
  • 5.
    We’ve looked atBristol: 1 hour drivetime – 2.6 M Population (1.09 M Households) www.agility- marketing.co.uk Local tourist market – Agility 2012 © 4 Million Page 5
  • 6.
    Working out thenumbers Indoor Local Farm Science Zoo Theme play Museum Park Centre 3-8% Park 1-2.5% 0.5-0.75% 2.5% 2-5% 6-12% Maximum visitor numbers = 150,000 However....this is based on a 4 hour visit 1 hour visit = 60,000 visitors www.agility- marketing.co.uk © Agility 2012 Page 6
  • 7.
    There are alsoformulas For marketing £££ too. New attractions or growth 10-12% 10% Established attraction maintain numbers 7-8% Spend per head as % of turnover www.agility- marketing.co.uk
  • 8.
    Indoor play haslowest marketing spend in industry... 70-80p 75-85p 60-70p 45-55p 15p-25p Indoor Farm Theme play Park Zoo Museum Park www.agility- marketing.co.uk © Agility 2012 Page 8
  • 9.
    The biggest difference aboutindoor play Huge levels of repeat business Higher levels of party business Need to keep in touch • Want to obtain email addresses and mobile numbers • Encourage sign up to your social media pages Also want to keep them coming back • If you can, hold some attractions back to add in y2 and y3 • Want to give impression continually investing/continually new www.agility- marketing.co.uk © Agility 2012 Page 9
  • 10.
    Getting the marketingright... • Make it look professional – Create a professional logo – Ensure the entrance is as welcoming as possible – Build a modern fun website • But not too zany. • And ensure it is mobile friendly www.agility- marketing.co.uk © Agility 2012 Page 10
  • 11.
    What not todo! www.agility- marketing.co.uk © Agility 2012 Page 11
  • 12.
    A better approach... www.agility- marketing.co.uk © Agility 2012 Page 12
  • 13.
    Let Hype BuildGradually 100 days 60 days 30 days Launch Website Holding Page Full website PR Social media Email Mktg Signage - Front Online adv Traditional adv Focus the ad spend closer to opening... Continue momentum after the launch www.agility- marketing.co.uk © Agility 2012 Page 13
  • 14.
    Three core onlinetools www.agility- marketing.co.uk © Agility 2012 Page 14
  • 15.
    www.agility- marketing.co.uk © Agility 2012 Page 15
  • 16.
    And social media... www.agility- marketing.co.uk © Agility 2012 Page 16
  • 17.
    Secrets to asuccessful launch Anita Waddell, MD of Agility Marketing www.agility-marketing.co.uk T: 01442 890088 anita@agility-marketing.co.uk © Agility 2012 Page 17

Editor's Notes