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Live Website Optimization Webinar
   Wednesday April 14th, 2010


4/14/2010           www.marqui.com     1
Go-To-Webinar Controls

• Click the button with the
  arrows to minimize your
  GoToWebinar controls



• Type your questions for us
  into the box at the bottom
  and press Send




 4/14/2010                    www.marqui.com   2
Agenda

• Marqui’s Approach to
  Website Optimization
• Live Reviews
• Conclusions
• Q&A




4/14/2010                www.marqui.com   3
Marqui’s Approach to Website Optimization
                                           SEO, Keywords, Social Media, RSS,
            Attract & Engage                      Fresh Content, Blog

                                          Landing Pages, A/B Split Tests, Form
                Capture                   Builder, Secure Sections, Marketing
                                          Database, Google Website Optimizer

                Nurture



               Qualified


                 New
               Customer




4/14/2010                      www.marqui.com                                    4
Website optimization process

1.   Have clear, measurable objectives for your site
2.   Understand your audience and their needs
3.   Consider design and usability
4.   Cover the on-page SEO basics
5.   Create reasons to return / engage
6.   Keep the site evolving and content fresh
7.   Measure and improve




4/14/2010                     www.marqui.com           5
Live Assessment One


Company: Layfield Group
URL: http://www.layfieldgeosynthetics.com/
Site Objectives:
• To Promote and provide information for their main product line of
   geosynthetics, industrial fabrics, and polyethylene film for
   construction.
• Provides quote requests on specific products
Customers:
• Contractors & Builders
• Distributor & Retailers
• Owners & End Users

 4/14/2010                     www.marqui.com                         6
Homepage Links and Dynamic Content




                                     No
                                     dynamic
                                     content




4/14/2010         www.marqui.com      7
Hidden Calls-to-Action

Logo should link to
homepage




 Navigation
 Level

                                         Hidden calls-to-
                                         action




    4/14/2010           www.marqui.com           8
Live Assessment Two


Organization: Alfred State College
URL: http://www.alfredstate.edu/
Site Objectives:
• To Promote Alfred State College as a public, coeducational, two- and four
    year, nonsectarian college of approximately 3,300 undergraduates.
• To Recruit new students and alumni while engaging current students and
    staff
Visitors:
• Prospective students
• Current students
• Alumni
• Faculty and staff


 4/14/2010                        www.marqui.com                              9
Information Architecture


                                                  Search analytics




                                     Good use of RSS
                                     feeds




4/14/2010           www.marqui.com                             10
Breadcrumb Navigation and Title Tags




4/14/2010           www.marqui.com     11
Title Tags, Meta Tags and Google Search



                                     <meta description = “”>




4/14/2010           www.marqui.com                             12
Live Assessment Three


Organization: O-Two Medical Technologies
URL: http://www.otwo.com/
Site Objectives:
- To promote O-Two as a world leader in the development of
   emergency respiratory care devices
- To encourage online purchases of their product line through an
   ecommerce model
Customers:
- Emergency Medical Services
- Hospitals

4/14/2010                     www.marqui.com                       13
Navigation Usability


                                           Text or alt
                                           tags

Non-clickable
navigation

    Javascript




   4/14/2010              www.marqui.com         14
Typography and Formatting




Typography and
left formatting




    4/14/2010          www.marqui.com   15
Live Assessment Four



Organization: BridgeWave Communications
URL: http://www.bridgewave.com/
Site Objectives:
• To capture leads and promote sales of BridgeWave’s line of wireless
   solutions
Customers:
• BridgeWave delivers highly-reliable, cost-effective gigabit wireless
   solutions for enterprise, service provider, and government metro
   Ethernet networks, including municipal and military applications

4/14/2010                      www.marqui.com                        16
Keyword Relevance




                                          RSS and social
                                          media/dynamic
                                          content
Soft call-to-action




     4/14/2010           www.marqui.com           17
Optimized Calls-to-Action and Forms




Unnecessary form
fields




   4/14/2010           www.marqui.com    18
Form Testing




A/B split test




     4/14/2010      www.marqui.com   19
Conclusions
• Proper Title and Meta Tags are a key element for getting found by
  search engines
• Both soft AND hard calls-to-action are important for lead
  generation and should be located on each page
• Dynamic, Keyword-rich content is essential to get both search
  engines and visitors to return to your site
• Navigation Usability and Information Architecture are essential for
  an optimized user experience
• Form testing is an important way to optimize your website
  conversions
• Remember your visitors use multiple channels to consume
  information. Are you utilizing all the available channels to engage
  with your customers?


4/14/2010                     www.marqui.com                            20
Questions?
 Richard Sharp, VP Marketing
 richard.sharp@marqui.com
 604.484.8543

 Jeff Hall, Marketing Consultant
 jeff.hall@marqui.com
 604.484.8531



Feedback or questions? Connect directly or via Twitter @Marqui_CMS and @richardmsharp


  4/14/2010                         www.marqui.com                              21

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Live Website Optimization Webinar

  • 1. Live Website Optimization Webinar Wednesday April 14th, 2010 4/14/2010 www.marqui.com 1
  • 2. Go-To-Webinar Controls • Click the button with the arrows to minimize your GoToWebinar controls • Type your questions for us into the box at the bottom and press Send 4/14/2010 www.marqui.com 2
  • 3. Agenda • Marqui’s Approach to Website Optimization • Live Reviews • Conclusions • Q&A 4/14/2010 www.marqui.com 3
  • 4. Marqui’s Approach to Website Optimization SEO, Keywords, Social Media, RSS, Attract & Engage Fresh Content, Blog Landing Pages, A/B Split Tests, Form Capture Builder, Secure Sections, Marketing Database, Google Website Optimizer Nurture Qualified New Customer 4/14/2010 www.marqui.com 4
  • 5. Website optimization process 1. Have clear, measurable objectives for your site 2. Understand your audience and their needs 3. Consider design and usability 4. Cover the on-page SEO basics 5. Create reasons to return / engage 6. Keep the site evolving and content fresh 7. Measure and improve 4/14/2010 www.marqui.com 5
  • 6. Live Assessment One Company: Layfield Group URL: http://www.layfieldgeosynthetics.com/ Site Objectives: • To Promote and provide information for their main product line of geosynthetics, industrial fabrics, and polyethylene film for construction. • Provides quote requests on specific products Customers: • Contractors & Builders • Distributor & Retailers • Owners & End Users 4/14/2010 www.marqui.com 6
  • 7. Homepage Links and Dynamic Content No dynamic content 4/14/2010 www.marqui.com 7
  • 8. Hidden Calls-to-Action Logo should link to homepage Navigation Level Hidden calls-to- action 4/14/2010 www.marqui.com 8
  • 9. Live Assessment Two Organization: Alfred State College URL: http://www.alfredstate.edu/ Site Objectives: • To Promote Alfred State College as a public, coeducational, two- and four year, nonsectarian college of approximately 3,300 undergraduates. • To Recruit new students and alumni while engaging current students and staff Visitors: • Prospective students • Current students • Alumni • Faculty and staff 4/14/2010 www.marqui.com 9
  • 10. Information Architecture Search analytics Good use of RSS feeds 4/14/2010 www.marqui.com 10
  • 11. Breadcrumb Navigation and Title Tags 4/14/2010 www.marqui.com 11
  • 12. Title Tags, Meta Tags and Google Search <meta description = “”> 4/14/2010 www.marqui.com 12
  • 13. Live Assessment Three Organization: O-Two Medical Technologies URL: http://www.otwo.com/ Site Objectives: - To promote O-Two as a world leader in the development of emergency respiratory care devices - To encourage online purchases of their product line through an ecommerce model Customers: - Emergency Medical Services - Hospitals 4/14/2010 www.marqui.com 13
  • 14. Navigation Usability Text or alt tags Non-clickable navigation Javascript 4/14/2010 www.marqui.com 14
  • 15. Typography and Formatting Typography and left formatting 4/14/2010 www.marqui.com 15
  • 16. Live Assessment Four Organization: BridgeWave Communications URL: http://www.bridgewave.com/ Site Objectives: • To capture leads and promote sales of BridgeWave’s line of wireless solutions Customers: • BridgeWave delivers highly-reliable, cost-effective gigabit wireless solutions for enterprise, service provider, and government metro Ethernet networks, including municipal and military applications 4/14/2010 www.marqui.com 16
  • 17. Keyword Relevance RSS and social media/dynamic content Soft call-to-action 4/14/2010 www.marqui.com 17
  • 18. Optimized Calls-to-Action and Forms Unnecessary form fields 4/14/2010 www.marqui.com 18
  • 19. Form Testing A/B split test 4/14/2010 www.marqui.com 19
  • 20. Conclusions • Proper Title and Meta Tags are a key element for getting found by search engines • Both soft AND hard calls-to-action are important for lead generation and should be located on each page • Dynamic, Keyword-rich content is essential to get both search engines and visitors to return to your site • Navigation Usability and Information Architecture are essential for an optimized user experience • Form testing is an important way to optimize your website conversions • Remember your visitors use multiple channels to consume information. Are you utilizing all the available channels to engage with your customers? 4/14/2010 www.marqui.com 20
  • 21. Questions? Richard Sharp, VP Marketing richard.sharp@marqui.com 604.484.8543 Jeff Hall, Marketing Consultant jeff.hall@marqui.com 604.484.8531 Feedback or questions? Connect directly or via Twitter @Marqui_CMS and @richardmsharp 4/14/2010 www.marqui.com 21