This document provides steps and techniques for developing and improving listening skills. It outlines pre-listening, while-listening, and post-listening activities. Pre-listening involves activating prior knowledge through discussion, games, and questions. While-listening focuses on processing information through tasks like comparing, filling in gaps, and sequencing. Post-listening has students use the information through answering questions, summarizing, and follow-up speaking or writing activities. The overall goal is to help learners develop their receptive listening skill.