Liputan #KopdarRPX: Customer Experience in Ecommerce oleh Danny Baskara

1. Customer Experience
Danny Baskara
Founder and CEO

2. 80% Pengguna Internet Indonesia Masih Ragu Belanja Online

3. Menambah Trust Customer
•Sertakan Alamat
•Logo Visa Master
•Press Release Media
•Social Media
•Live Chat

4. Customer Experience
Jika Customer membeli dengan
Shopping Cart via website
selanjutnya mereka akan
membeli kembali melalui
shopping cart
Usahakan untuk mengurangi
Pembelian Via Ofline Channel
seperti Chat App
( BBM,Line,Telp) dll
Pembelian via Shopping Cart
akan mudah Scale dan di
monitoring

5. Easy to Order
1. 1 -2 -3 Steps
2.Customer Services (LIVE CHAT)
3.Panduan Cara Belanja

6. YOUR COMPANY
PT. EVOUCHER INDONESIA
PT. EVOUCHER INDONESIA

7. YOUR COMPANY
PT. EVOUCHER INDONESIA
PT. EVOUCHER INDONESIA