Reimagining the document so that users can interact with it on mobile devices. Increased productivity that goes beyond traditional software like Microsoft Office on PC's.
3. | 33|
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
7,000,000
0 3 6 9 12 15 18 21 24
CloudOn
5 Million Users
In 20 Months
Dropbox
~4.8 M Million
In 20 Months
Evernote
~1.6 Million Users
In 20 Months
Yammer
~0.9 Million
In 20 Months
Over 5M registered users in 20 months
AppStore Ranking
Overall: #1 in 59 countries; Top 10 in 95 countries
Productivity: #1 in 117 countries
What is CloudOn?
4. | 44|
The Mobile Tsunami
Source: BI Intelligence, IDC, Gartner, iSupply, Morgan Stanley, Rutberg & Company
units
in
billions
0.0
0.5
1.0
1.5
2.0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
PCs
Tablets
Smartphones
Tablets +225%
Smartphones +76%
PCs +20%
TODAY
2012-2016 Growth
5. | 55|Proprietary and Confidential
The Basics
Learning from the Front Line
Market Trends
Productivity for the Future
Opportunity for the Libre Office Community
What am I covering?
13. | 1313|Proprietary and Confidential
Activities
Find/BrowseCreate
Edit
Preview
Share
SearchConversations
Activity RollupsNotifications
Delete
Rename
Move
Content
Organization
Content
Discovery
Content
Sharing
Content
Authoring
Review
Content is important when I work by myself or we work together. But
the context that comes from that content is as (if not more) important
14. | 1414|Proprietary and Confidential
Gathering Intelligence: Community
Over 250,000 votes! 40,000+ comments.
15. | 1515|Proprietary and Confidential
Gathering Intelligence: Analytics
Over 250 metrics including DAU, MAU,
retention, cohort breakdown; 4.5 MM events
per day
19. | 1919|Proprietary and Confidential
Industry Usage
Category Sector % by Category % by Total
Business 45%
Conglomerates 13%
Consumer Goods/Retail 21%
Healthcare 4%
Industrial/Agriculture 6%
Media/Publishing 5%
Technology 27%
Telecom 25%
Education 46%
University 67%
K12 33%
Government 10%
20. | 20
Through research we discover our
personas, their motivations and the
activities/tasks in their workflow
CXO’s: executives, owners, leaders
Mobile Knowledge Workers: lawyers, doctors, educators,
consultants, product managers, marketers
Personas
Road Warriors/Sales
Students
21. | 21
Word
Who? What? When?
Preview Mobile
Workers
• Read for 1 - 20 min
• Avg: 4 min
• 18% open from email
Lunch/Evenings
Tablets &
Phone
Review CXO/Lawyers • Track Changes,
Comments, Annotations
Through the
day on Tablets
Edit: Notes Students • Notes are active for a
week.
• Typical sessions last from
6 min – 45 min
Mornings/Aftern
oons
Tablets
(some Phone)
Edit: Rich
Documents
and Papers
MW/Students • Physical keyboard
• Heavy layout with use of
images, charts, well
formatted documents
• Sessions last as long as
60 minutes
• Documents active for a
couple of weeks
Through the
day
Tablets
22. | 22
PowerPoint
Who? What? When?
Present Road
Warriors,
MW, CXO
• Present for 30 - 60 min
• Avg: 45 min
Through the
day
Tablets
Create Students, KW • Typical sessions last from
3 min – 23 min
Late Evening
Tablets/Phone
Edit: Styling
and Themes
Road
Warriors
MW/Students
• Extremely short sessions
of 2-3 mnutes
Through the
day
Tablets
23. | 23
Excel
Who? What? When?
Preview Financial
Workers
• Pivot Charts
• Complex excel
spreadsheets
Through the
day
Tablets
Edit: Tables
& Lists
Students,
Consumers
• Typical sessions last from
3 min – 15 min
• Organize information into
tables or lists and format
them.
Late Evening
Tablets/Phone
Heavy Edit:
Charts,
functions
Financial
Workers,
Business
Execs
• Long session of 20-40
min
• Docs remain active for 5
days and have 5 hours of
usage on them
Through the
day
Tablets
24. | 2424|Proprietary and Confidential
Learnings and Takeaways
Behavioral Patterns
Allows us to understand and build the best mobile productivity suite
Compatibility: users care deeply about interoperability and
give up very quickly when they lose that comfort.
800 billion documents in Fortune 500 companies
Documents were created to be shared
Performance is very important
Gestures and behavior (When in Rome….)
Layout
Device-specific activity-centered capabilities are important to
users – workflow ”platforms” over “apps”
What, when, how are key to cracking the problem
Experience over functionality
27. | 2727|Proprietary and Confidential
Takeaway from Trends
Focus on knowledge worker workflows and needs
Grassroots approach to market penetration and uptake
UX, UX, UX!
Ease of use and simplicity are critical
Freemium Models
Get users to love your product
Let users earn their way in by building additional incremental value
Tablet First
250 MM tablets!
Harness the power of the Cloud
33. | 33
Today, documents are lonely artifacts, a
primitive rendition of the PC era.
Files and Folders
Data: Size, kind, date created,
created by, modified, label,
and file location
34. | 34
Solution to Current State of Documents:
Build more context
Apps & Content
People
Locations
Files and Folders
Time
Sharing
Conversations
37. | 37
WS2 Product Vision
Size: 25kb
Type: CloudSpace
Created by: Jay Zaveri
Date Created: 12/22/11
Add to this conversation
12/25/11
12/24/11
Jay Zaveri
in Palo Alto, CA
12/25, 9:02 PM
Jay replied to productroadmap.docx:
Can you add a visual to help communicate our idea?
12/23/11
Jay Zaveri
in Palo Alto, CA
12/23, 4:23 PM
Cary Gibaldi
in San Francisco, CA
12/24, 7:04 AM
Cary commented within productroadmap.docx:
How does this work from a technology perspective?
Cary Gibaldi
in San Francisco, CA
12/24, 7:04 AM
Cary commented within productroadmap.docx:
Are these dates correct? I think we may need more time to iterate.
Jay created productroadmap.docx within Our Big Product Vision
Labels:
Tags:
Associated Files:
Last Commented by:
Shared with:
12/27/11
12/26/11
Milind Gadekar
in Menlo Park,CA
12/27, 10:12 PM
Jay Zaveri
in Palo Alto, CA
12/26, 11:22 AM
Awesome. Let’s get Milind to agree on the vision.
Cary Gibaldi
in San Francisco, CA
12/26, 11:11 AM
Cary Added a graphic to productroadmap.docx
5
10
38. | 38
12/25/11
Jay Zaveri
in Palo Alto, CA
12/25, 9:02 PM
Jay replied
Can you add…
Cary Gibaldi
in San Francisco, CA
12/24, 7:04 AM
Cary commented
Are these dates…
12/27/11
12/26/11
Milind Gadekar
in Menlo Park,CA
12/27, 10:12 PM
Jay Zaveri
in Palo Alto, CA
12/26, 11:22 AM
Awesome. Let’s…
Cary Gibaldi
in San Francisco, CA
12/26, 11:11 AM
Cary Added a …
WS2 Product Vision
Size: 25kb
Type: CloudSpace
Created by: Jay Zaveri
Date Created: 12/22/11
39. | 39
Lucius updated Project_Outlines.docx
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Lucius edited Really_Long_Filename.docx
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dui, pellentesque ac accumsan non, mattis vel libero
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dui, pellentesque ac accumsan non, mattis vel libero
Nunc neque dui, pellentesque ac accumsan non
You approved this update
42. | 4242|Proprietary and Confidential
Final Thoughts..
Make a commitment to support Libre Office
Mobile is a great opportunity for Libre Office
Build a successful word processor by Q1
2014 for mobile
46. | 4646|
“Completely blown away by #cloudon
as an iOS mobile app. This is what
using the cloud for productivity
should be: integrated & seamless! :)”
User’s Love The App!
Editor's Notes
Couple of things:
You can ask me questions
Have lots of slides. I’m going to skim through a lot of sections. If you want me to focus tweet me and I’ll try to cover stuff at the back of the presentation.
CloudOn enables users to create, review, edit and share documents, spreadsheets and presentations on mobile devices. Over 7 million productivity hours have been spent by users in CloudOn working on 51 MM documents where users took 1 billion actions – anything from simple font styling to complex track changes.
Per Forrester, there were roughly 49 MM regular users of Productivity tools in 2012. This represents roughly 7% of the market. An estimated 45-60% of users have used or want to use on a regular base productivity tools on mobile devices. In 2016 there will be over 1.5 BN devices which means the potential market would be 800 MM devices. In the next 3-4 years 750 MM people will choose a productivity tool for mobile. Document sharing, social activities are becoming more popular on mobile devices than on the PC.
This is definitely mobile…
And so is this…
And this..
Mobile
Mobile
Mobile
#1 most popular action is to browse the folder structure
Sharing has gone up from 2% four quarters ago to 11%
Discovery would account for 44% of actions if I included browsing to find documents.
When we started Powerpoint was the most used app.
SME/recognizable SMB: 45%, Large Enterprise: 55%
Industry: Road Warrior/Sales: docID: 40ac2820280913c84df9cb25ec022625
Editing and presenting existing doc:
Heavy used features: Font Size (122), Font/Font Styles (83), Add Animation (64), Font Color (51), Slideshow (48), Insert Clip Art (21), Add Transitions (10), Transitions Apply to All(10), Bullets Numbering (9), New Slide (6).
How long in file: 3 days, total ~5 hrs
Who?
What?
How?
When?
Cloud
Close to 500 MM users use cloud storage just 6 years after it was introduced.
The cloud has also brought easy reach to users so they can use their browsers freely.
Mobile
Consumer
70% of firms surveyed by Forrester issue two devices to executives.
52% of knowledge workers in 17 countries reported using three devices for work.
53% of knowledge workers report using their own PC, tablet or smartphone, using an unsupported application to do their work better primarily due to usability issues of support IT infrastructure.
Workers blend work and play in 66% of devices and applications they use at the same time.
Entreprises are open to support newer vendors like Apple and Dropbox.
#2 All great consumer enterprise apps and platforms start with ease of use, simplicity, and a grassroots user-centric adoption. An early focus on getting the experience right through activity and workflow-centered design is critical to early adoption success. Perform quick and dirty testing with target archetypes/personas and iterate till you get it right.
#3 Spend quality time developing a much needed application with a simple user expe- rience and offer it directly to end users in the enterprise for free. Iterate to achieve engagement, organic adoption, and growth. Price, test, and roll out a freemium model where power users, teams, and businesses pay for advanced tiers while the large majority of users enjoy a free service. These active, free users are potential fu- ture customers and loyal advocates – individuals that can spread news of your de- lightful product to others. This model works particularly well for services with a low marginal cost and simple, intuitive paywalls built to drive monetization con- version. If done well, it can stave off building an expensive enterprise-sales team during the early days of the company.
#4 Over 250 million tablets have been sold many of which are being used in the enterprise as portable productivity tools. Users spend an average of $50 per month on tablets outspending users on phones. Couple the above with the death of enterprise tablet apps and this is a golden opportunity for tablet apps that have the right product-market fit.
#5 Instead of a “behind the enterprise firewall” product, stay true to a cloud-based platform.
Cloudon alleviates user painpoints by first streamlining communications; secondly it does all the location work based on cloud services, and lastly allows users to open and edit any file no matter which device or platform they are on.
Exploration of a scenario with “cleaner editing capabilities” and “toolbar exploration”..
Today, files are tagged with the most basic information that is used for sorting.
Jay talks email as context to content
The most important thing to stress here is people, physical locations, and conversations.
Conversations happen in and around the file.
Lucius makes an edit and the activity is logged in the real time.
Batman decides to send a message to Lucius, which will be posted on this document’s Filespace and initiate an email for the recipient.
Milind, who is on the road reviews the document and decides to leave a voice message. In this case, Milind asks Jay to delegate a paragraph to Cary, Milind, and Shuki.
Batman approves or dismisses the edit.
Batman decides to approve another update, this time to Really_Long_Filename.docx.
CloudOn enables users to create, review, edit and share documents, spreadsheets and presentations on mobile devices. Over 7 million productivity hours have been spent by users in CloudOn working on 51 MM documents where users took 1 billion actions – anything from simple font styling to complex track changes.