The document discusses the role of an outreach librarian in supporting evidence-based decision making. Key points: - The outreach librarian is embedded with client teams to understand their needs and simplify access to information resources. - Services provided include answering enquiries, supplying documents, managing e-resources, conducting horizon scanning and current awareness, and providing user education. - Effectiveness is measured through user satisfaction surveys, focus groups, and tracking requests through a customer relationship management system to ensure targets are met.