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GOVT 475 Quiz 1
1. Sexual harassment as a form of sex discrimination, does not
2. Mary Parker Follett developed the notion that
3. The push to make government personnel more efficient and responsive has
dampened interest in and government reliance on privatization.
4. Max Weber referred to bureaucracy’s “specialvirtue” as “dehumanization.”
5. The famous Theory X and Theory Y sets of assumptions were the brainchild
of Chris Argyris.
6. The first scholar of public administration to express concern about a lack of
budgetary theory in the public sectorwas
7. Three of the tools for measuring effectiveness and efficiency of an
organization are
8. A SWOT analysis does NOT take into consideration the
9. Because President Garfield was killed by a disappointed office seeker, the
Merit Systems Protection Board came into being.
10.Civil Service Reform traces its beginnings to the
11.The U.S. merit system of civil service came about primarily due to the
excesses of the
12.Examples of new management techniques that entrepreneurial management
thrusts upon the organization include
13.The “glass ceiling” is a term used for the unseen barrier through which an
organization’s highest‐level positions can be seen, but not reached, by
women and minorities.
14.Aaron Wildavsky felt that budgeting was in reality an incremental process
that
15.Maslow’s hierarchy of needs called for a progressionthrough the following
components:
16.Collective Bargaining refers to negotiations by labor unions on behalf of
17.The first person to popularize management by objectives (MBO) was Peter
Drucker.
18.Which of the following is Not a characteristic of Theory X?
19.Bureaucratic structure emphasizes the following EXCEPT:
20.The landmark Supreme Court decision on sexual harassment was

2. 21.A vision statement is the identification of objectives to be achieved in the
future.
22.Total Quality Management (TQM) was a quality controltheory developed
by W. Edwards Deming.
23.Reengineering is making small changes at the margins of organizational
problems.
24.The civil service includes all
25.Groupthink is the process ofbrainstorming options.