This provides an introduction to the Local Government Research Group, a division of Market Solutions Pty. Ltd. located in Melburne, Australia. It provides an overview of our capabilities and showcases some recent projects.
Market Solutions established the Local Government Research Group (LGRG) to focus on research for local councils. The LGRG director, Anna Lethborg, has extensive experience in the local government sector. The LGRG provides a range of research services tailored to council needs, including surveys, consultations, evaluations, and training for council staff. Recent LGRG projects include evaluations of initiatives for the Cities of Melbourne and Cardinia Shire Council.
The document summarizes the responsibilities and activities of the Partnership Overview & Scrutiny Committee regarding crime and disorder in the area. It discusses the legal duties of the council to prevent crime and disorder. It also provides updates on the work of the Safer Swansea Partnership to address issues like anti-social behavior, substance abuse, children and young people, crime rates, and public perception. Crime and ASB rates have reduced across the city while public confidence in how the police and council address local issues has increased.
This document summarizes the results of a survey assessing the impact of Bulgaria's Glob@l Libraries program. The program equipped public libraries with computers, internet access, and training for librarians. Surveys found the program significantly increased library visits and users, internet usage at libraries, and use of new digital services. Many users now rely solely on libraries for technology/internet access. The program helped people study, improve jobs skills, search for work, access health information, and communicate more in their communities. Vulnerable groups like Roma and unemployed saw particularly strong benefits from increased access. In conclusion, the program stimulated technology use and provided equal opportunities for citizens to engage in the digital world through their local libraries.
Opportunities and challenges in e-democracycarol hayward
This document summarizes opportunities and challenges for e-democracy in New Zealand based on experiences in the UK and Bristol. It describes several e-democracy tools used in the UK and Bristol like e-panels, e-petitions, webcasting, and neighborhood forums. It also shares results of a survey of New Zealand local governments that found the most common e-democracy tools used are online submissions, online surveys, and RSS feeds. While costs, lack of skills and resources were constraints, many local governments planned to expand use of tools like online polls, forums and social media. The document concludes e-democracy is about engaging rather than just informing citizens.
This document summarizes Hormel Foods Corporation's strong financial performance in fiscal year 1999. Net earnings rose 17.3% to $163.4 million and earnings per share increased to $2.22. All core operating units contributed to sales growth of 3.0% to $3.357 billion. The company invested in expanding production capacities and new product lines to fuel continued growth in prepared foods, meat products, and Jennie-O turkey products. Hormel Foods adopted economic value added metrics and reorganized its business units to increase accountability and organizational effectiveness.
The 2009 Indonesia Blogger Survey surveyed 219 Indonesian bloggers to understand their profiles, behaviors, and opinions. Some key findings:
- 45% of bloggers live in Greater Jakarta, while others are spread across Indonesia and overseas.
- Bloggers have a strong presence on social media, being registered on 3-4 sites on average.
- While most bloggers are relatively new, having blogged for 2 years or less, they blog actively, spending 3-5 hours per week on average.
- Bloggers trust other bloggers more than traditional media as a source of information, though some say traditional media is more reliable due to resources for research.
Market Solutions established the Local Government Research Group (LGRG) to focus on research for local councils. The LGRG director, Anna Lethborg, has extensive experience in the local government sector. The LGRG provides a range of research services tailored to council needs, including surveys, consultations, evaluations, and training for council staff. Recent LGRG projects include evaluations of initiatives for the Cities of Melbourne and Cardinia Shire Council.
The document summarizes the responsibilities and activities of the Partnership Overview & Scrutiny Committee regarding crime and disorder in the area. It discusses the legal duties of the council to prevent crime and disorder. It also provides updates on the work of the Safer Swansea Partnership to address issues like anti-social behavior, substance abuse, children and young people, crime rates, and public perception. Crime and ASB rates have reduced across the city while public confidence in how the police and council address local issues has increased.
This document summarizes the results of a survey assessing the impact of Bulgaria's Glob@l Libraries program. The program equipped public libraries with computers, internet access, and training for librarians. Surveys found the program significantly increased library visits and users, internet usage at libraries, and use of new digital services. Many users now rely solely on libraries for technology/internet access. The program helped people study, improve jobs skills, search for work, access health information, and communicate more in their communities. Vulnerable groups like Roma and unemployed saw particularly strong benefits from increased access. In conclusion, the program stimulated technology use and provided equal opportunities for citizens to engage in the digital world through their local libraries.
Opportunities and challenges in e-democracycarol hayward
This document summarizes opportunities and challenges for e-democracy in New Zealand based on experiences in the UK and Bristol. It describes several e-democracy tools used in the UK and Bristol like e-panels, e-petitions, webcasting, and neighborhood forums. It also shares results of a survey of New Zealand local governments that found the most common e-democracy tools used are online submissions, online surveys, and RSS feeds. While costs, lack of skills and resources were constraints, many local governments planned to expand use of tools like online polls, forums and social media. The document concludes e-democracy is about engaging rather than just informing citizens.
This document summarizes Hormel Foods Corporation's strong financial performance in fiscal year 1999. Net earnings rose 17.3% to $163.4 million and earnings per share increased to $2.22. All core operating units contributed to sales growth of 3.0% to $3.357 billion. The company invested in expanding production capacities and new product lines to fuel continued growth in prepared foods, meat products, and Jennie-O turkey products. Hormel Foods adopted economic value added metrics and reorganized its business units to increase accountability and organizational effectiveness.
The 2009 Indonesia Blogger Survey surveyed 219 Indonesian bloggers to understand their profiles, behaviors, and opinions. Some key findings:
- 45% of bloggers live in Greater Jakarta, while others are spread across Indonesia and overseas.
- Bloggers have a strong presence on social media, being registered on 3-4 sites on average.
- While most bloggers are relatively new, having blogged for 2 years or less, they blog actively, spending 3-5 hours per week on average.
- Bloggers trust other bloggers more than traditional media as a source of information, though some say traditional media is more reliable due to resources for research.
The document provides notice of the annual meeting of stockholders of Hormel Foods Corporation to be held on January 25, 2005. The meeting will address the election of 13 members to the board of directors, ratification of the appointment of Ernst & Young LLP as independent auditors, approval of the 2005 Long-Term Incentive Plan, and consideration of a stockholder proposal requesting a sustainability report. The document provides biographical information on the 13 nominees for the board of directors and discusses additional matters relating to the meeting such as proxy voting procedures, the record date for determining stockholders entitled to vote, and requirements for stockholder proposals to be included in next year's meeting.
The document is a notice for the annual meeting of stockholders of Hormel Foods Corporation to be held on January 27, 2009. The notice provides details on the six items of business to be addressed which include electing 13 directors, ratifying the appointment of the independent accounting firm, approving two incentive plans, and considering a shareholder proposal regarding disclosure of greenhouse gas emissions.
This document outlines a strategic digital marketing activation process in three stages:
1) Carefully considering the audience's needs and media habits to develop a digital identity for the brand.
2) Leveraging the brand's assets to connect with stakeholders in a more meaningful way and developing a strategy to address business objectives like awareness, retention, and conversion.
3) Uncovering the optimal customer education path and content strategy to develop brand marketing opportunities across channels like search, social, and the brand website.
Kenji Yoshino argues for a new conception of civil rights that focuses on liberty claims rather than equality claims. Mary Louise Pratt describes cultural contact zones as sites where distinct cultures meet and clash or learn from one another. While neither author provides a complete framework for civil rights, combining their ideas can help negotiate issues of both equality and liberty in a diverse society.
This annual report provides an overview of Advance Auto Parts' performance in 2006. Some key points:
- 2006 was a challenging year for consumers and retailers due to economic factors like rising interest rates and gas prices. Advance focused on improving customer service execution to address customers' needs.
- Net sales grew to $4.6 billion. Comparable store sales grew 2.1% and earnings per share grew to $2.16.
- Advance opened 210 new stores, reached 3,082 total stores, and became the industry leader in sales per store.
- Initiatives to improve efficiency and reduce costs helped offset challenges in the operating environment. Advance will focus on more selective growth and improving returns in 2007
The document summarizes some of the key lessons that can be learned from the Mahabharata epic. It discusses how the Pandavas were able to defeat the Kauravas despite being outnumbered, through better preparation, alliances, leadership, teamwork, commitment, management, and empowering women in their decision-making. Some of their strategies included turning weaknesses into strengths, gaining powerful allies, sharing responsibilities through distributed leadership, prioritizing team interests over individual interests, and understanding ground realities.
Anzo smart data integration february 2015John Rueter
Cambridge Semantics provides the Anzo Smart Data Platform to help companies integrate diverse data sources using semantic models. The platform includes Anzo Smart Data Integrator which allows business analysts to map data sources to common models, automatically generate ETL jobs, and enable self-service data access and analytics. This helps reduce the time and cost of data integration projects by an estimated 10 times or more.
AutoZone has strong corporate governance practices according to Institutional Shareholder Services. Its board is comprised of the CEO, founder and seven independent directors who are elected annually. All board committees consist solely of independent directors. The audit committee, comprised of designated financial experts, meets quarterly with external and internal auditors without management present. All AutoZone officers and functional controllers must certify financial reports in writing and are subject to trading restrictions and general counsel approval for option exercises.
The document discusses software architecture and some common problems in its creation. It identifies three main issues: a focus on technical solutions over requirements, lack of planning time, and the difficulty of gaining experience as an architect. To address these, the document recommends getting involved early, understanding requirements thoroughly, pairing with others, practicing with architecture exercises, and focusing on important design decisions that are hard to change.
In B2B branding, a smart tagline cannot convince a buyer to get into a conversation with you. In this paper, we have attempted to unravel the mystery called B2B branding
Adolph Coors Company reported strong financial results for 1999, their best year in history. They saw sales volume and dollar sales increase for the 12th consecutive quarter, and after-tax income growth for the 8th quarter in a row. Coors is focused on brewing premium beers, with 88% of their volume coming from premium and above-premium brands. Looking forward, Coors expects their international growth, led by continued strength in Canada, Puerto Rico, and Ireland, to play an increasingly important role in the company's future success.
This document is Molson Coors Brewing Company's annual report on Form 10-K for the fiscal year ending December 30, 2007 filed with the United States Securities and Exchange Commission. It provides an overview of Molson Coors' business operations, financial results, properties used, legal proceedings, market for stock, management's discussion and analysis of the financial statements. It also discusses changes in accounting, controls and procedures, and incorporates portions of the company's proxy statement.
Paymantix is a developer of payment processing platforms that provides solutions for banks, fintech startups, merchants and other institutions. It offers a customizable processing platform called PM Processing that allows for integration with various payment methods and provides features such as fraud prevention, reporting and customization. Clients can choose between a PaaS or in-house version and Paymantix offers services like integration support, consulting and risk management. Setting up payment processing involves steps like customization, connection configuration and launch.
telephone data systems 2007proxyexibit13tothe2006form10kfinance48
This document is the annual report and letter to shareholders of Telephone and Data Systems, Inc. (TDS) for the year 2006. It provides the following key information:
1) TDS will no longer produce a printed annual report, and shareholders should refer to the letter and attached appendix on the company's website for the annual report.
2) In 2006, TDS grew its operating revenues 10% to $4.4 billion and cash flow from operating activities totaled $887.2 million.
3) TDS' wireless subsidiary U.S. Cellular grew its customer base, revenues, and profitability in 2006, while its wireline subsidiary TDS Telecom increased broadband penetration and access
Onde é permitida a matança de Focas?
No Canadá, na Rússia, na Noruega e na Groenlândia, a enorme ilha do Atlântico Norte que pertence à Dinamarca.
Estima-se que 300 mil animais sejam mortos todos os anos, a maioria - 275 mil - na costa canadense.
A espécie mais caçada é a Foca-da-Groenlândia (Pagophilus Groenlandicus), muito apreciada pela indústria de casacos de pele.
Entidades ambientalistas fazem ruidosa campanha contra os métodos utilizados pelos cerca de 6 mil caçadores empregados pela indústria.
Os animais são mortos a marteladas e, às vezes, escalpelados vivos.
Os ecologistas afirmam que, se a matança não for freada, a espécie corre risco de extinção.
Até o século 18 as focas eram caçadas apenas por esquimós que viviam na Groenlândia e no norte do Canadá. Esse tipo de exploração, envolvendo apenas animais adultos, é sustentável e não coloca em risco a perpetuação das espécies. A pele das focas serve para fazer agasalhos e a carne e os ossos viram alimento para a população local
#bebêsfoca #Canadá #Canadian #CanadianSealHunt #FocadaGroenlândia #Focas #FocasdoCanadá #Harpa #FocasHarpa #Groenlândia #Hunt #Noruega #PagophilusGroenlandicus #Rússia #Seal #SealsCryToo #SealsCryToo® #SAVETHESEALS
goo.gl/wFw9pj
sealscry@gmail.com
Twitter: @SealsCryToo
SealsCryToo®
This document outlines plans for a business intelligence programme with the goals of helping the organization make better quality decisions using data and insights, influencing outcomes through strategic use of information, and helping communities and providers use intelligence more effectively. The initial focus is on understanding decision-making and service performance from the perspectives of residents, staff, councillors, providers and communities. Objectives include providing training to use available tools, sharing examples of how evidence has informed services, and developing strategic priorities using data and analysis. The programme will build a comprehensive view of residents and services through tools and data on demographics, needs, service usage/costs, and attitudes. Feedback will be gathered to ensure the resources and tools provided through the intelligence hub meet needs.
RUday Suppliers London | Context Local Digital Campaign | Dept for Communitie...Local Direct
Sheenagh Reynolds, Assistant Director Digital at the Department for Communities and Local Government (DCLG), gave this presentation at our Really Useful Day for Suppliers, 29 November 2013, in London.
The presentation was about the context for the Local Digital Campaign: where local government is at the moment, how many of its transactions are online, challenges facing local government and the work of the Local Digital campaign.
The document provides notice of the annual meeting of stockholders of Hormel Foods Corporation to be held on January 25, 2005. The meeting will address the election of 13 members to the board of directors, ratification of the appointment of Ernst & Young LLP as independent auditors, approval of the 2005 Long-Term Incentive Plan, and consideration of a stockholder proposal requesting a sustainability report. The document provides biographical information on the 13 nominees for the board of directors and discusses additional matters relating to the meeting such as proxy voting procedures, the record date for determining stockholders entitled to vote, and requirements for stockholder proposals to be included in next year's meeting.
The document is a notice for the annual meeting of stockholders of Hormel Foods Corporation to be held on January 27, 2009. The notice provides details on the six items of business to be addressed which include electing 13 directors, ratifying the appointment of the independent accounting firm, approving two incentive plans, and considering a shareholder proposal regarding disclosure of greenhouse gas emissions.
This document outlines a strategic digital marketing activation process in three stages:
1) Carefully considering the audience's needs and media habits to develop a digital identity for the brand.
2) Leveraging the brand's assets to connect with stakeholders in a more meaningful way and developing a strategy to address business objectives like awareness, retention, and conversion.
3) Uncovering the optimal customer education path and content strategy to develop brand marketing opportunities across channels like search, social, and the brand website.
Kenji Yoshino argues for a new conception of civil rights that focuses on liberty claims rather than equality claims. Mary Louise Pratt describes cultural contact zones as sites where distinct cultures meet and clash or learn from one another. While neither author provides a complete framework for civil rights, combining their ideas can help negotiate issues of both equality and liberty in a diverse society.
This annual report provides an overview of Advance Auto Parts' performance in 2006. Some key points:
- 2006 was a challenging year for consumers and retailers due to economic factors like rising interest rates and gas prices. Advance focused on improving customer service execution to address customers' needs.
- Net sales grew to $4.6 billion. Comparable store sales grew 2.1% and earnings per share grew to $2.16.
- Advance opened 210 new stores, reached 3,082 total stores, and became the industry leader in sales per store.
- Initiatives to improve efficiency and reduce costs helped offset challenges in the operating environment. Advance will focus on more selective growth and improving returns in 2007
The document summarizes some of the key lessons that can be learned from the Mahabharata epic. It discusses how the Pandavas were able to defeat the Kauravas despite being outnumbered, through better preparation, alliances, leadership, teamwork, commitment, management, and empowering women in their decision-making. Some of their strategies included turning weaknesses into strengths, gaining powerful allies, sharing responsibilities through distributed leadership, prioritizing team interests over individual interests, and understanding ground realities.
Anzo smart data integration february 2015John Rueter
Cambridge Semantics provides the Anzo Smart Data Platform to help companies integrate diverse data sources using semantic models. The platform includes Anzo Smart Data Integrator which allows business analysts to map data sources to common models, automatically generate ETL jobs, and enable self-service data access and analytics. This helps reduce the time and cost of data integration projects by an estimated 10 times or more.
AutoZone has strong corporate governance practices according to Institutional Shareholder Services. Its board is comprised of the CEO, founder and seven independent directors who are elected annually. All board committees consist solely of independent directors. The audit committee, comprised of designated financial experts, meets quarterly with external and internal auditors without management present. All AutoZone officers and functional controllers must certify financial reports in writing and are subject to trading restrictions and general counsel approval for option exercises.
The document discusses software architecture and some common problems in its creation. It identifies three main issues: a focus on technical solutions over requirements, lack of planning time, and the difficulty of gaining experience as an architect. To address these, the document recommends getting involved early, understanding requirements thoroughly, pairing with others, practicing with architecture exercises, and focusing on important design decisions that are hard to change.
In B2B branding, a smart tagline cannot convince a buyer to get into a conversation with you. In this paper, we have attempted to unravel the mystery called B2B branding
Adolph Coors Company reported strong financial results for 1999, their best year in history. They saw sales volume and dollar sales increase for the 12th consecutive quarter, and after-tax income growth for the 8th quarter in a row. Coors is focused on brewing premium beers, with 88% of their volume coming from premium and above-premium brands. Looking forward, Coors expects their international growth, led by continued strength in Canada, Puerto Rico, and Ireland, to play an increasingly important role in the company's future success.
This document is Molson Coors Brewing Company's annual report on Form 10-K for the fiscal year ending December 30, 2007 filed with the United States Securities and Exchange Commission. It provides an overview of Molson Coors' business operations, financial results, properties used, legal proceedings, market for stock, management's discussion and analysis of the financial statements. It also discusses changes in accounting, controls and procedures, and incorporates portions of the company's proxy statement.
Paymantix is a developer of payment processing platforms that provides solutions for banks, fintech startups, merchants and other institutions. It offers a customizable processing platform called PM Processing that allows for integration with various payment methods and provides features such as fraud prevention, reporting and customization. Clients can choose between a PaaS or in-house version and Paymantix offers services like integration support, consulting and risk management. Setting up payment processing involves steps like customization, connection configuration and launch.
telephone data systems 2007proxyexibit13tothe2006form10kfinance48
This document is the annual report and letter to shareholders of Telephone and Data Systems, Inc. (TDS) for the year 2006. It provides the following key information:
1) TDS will no longer produce a printed annual report, and shareholders should refer to the letter and attached appendix on the company's website for the annual report.
2) In 2006, TDS grew its operating revenues 10% to $4.4 billion and cash flow from operating activities totaled $887.2 million.
3) TDS' wireless subsidiary U.S. Cellular grew its customer base, revenues, and profitability in 2006, while its wireline subsidiary TDS Telecom increased broadband penetration and access
Onde é permitida a matança de Focas?
No Canadá, na Rússia, na Noruega e na Groenlândia, a enorme ilha do Atlântico Norte que pertence à Dinamarca.
Estima-se que 300 mil animais sejam mortos todos os anos, a maioria - 275 mil - na costa canadense.
A espécie mais caçada é a Foca-da-Groenlândia (Pagophilus Groenlandicus), muito apreciada pela indústria de casacos de pele.
Entidades ambientalistas fazem ruidosa campanha contra os métodos utilizados pelos cerca de 6 mil caçadores empregados pela indústria.
Os animais são mortos a marteladas e, às vezes, escalpelados vivos.
Os ecologistas afirmam que, se a matança não for freada, a espécie corre risco de extinção.
Até o século 18 as focas eram caçadas apenas por esquimós que viviam na Groenlândia e no norte do Canadá. Esse tipo de exploração, envolvendo apenas animais adultos, é sustentável e não coloca em risco a perpetuação das espécies. A pele das focas serve para fazer agasalhos e a carne e os ossos viram alimento para a população local
#bebêsfoca #Canadá #Canadian #CanadianSealHunt #FocadaGroenlândia #Focas #FocasdoCanadá #Harpa #FocasHarpa #Groenlândia #Hunt #Noruega #PagophilusGroenlandicus #Rússia #Seal #SealsCryToo #SealsCryToo® #SAVETHESEALS
goo.gl/wFw9pj
sealscry@gmail.com
Twitter: @SealsCryToo
SealsCryToo®
This document outlines plans for a business intelligence programme with the goals of helping the organization make better quality decisions using data and insights, influencing outcomes through strategic use of information, and helping communities and providers use intelligence more effectively. The initial focus is on understanding decision-making and service performance from the perspectives of residents, staff, councillors, providers and communities. Objectives include providing training to use available tools, sharing examples of how evidence has informed services, and developing strategic priorities using data and analysis. The programme will build a comprehensive view of residents and services through tools and data on demographics, needs, service usage/costs, and attitudes. Feedback will be gathered to ensure the resources and tools provided through the intelligence hub meet needs.
RUday Suppliers London | Context Local Digital Campaign | Dept for Communitie...Local Direct
Sheenagh Reynolds, Assistant Director Digital at the Department for Communities and Local Government (DCLG), gave this presentation at our Really Useful Day for Suppliers, 29 November 2013, in London.
The presentation was about the context for the Local Digital Campaign: where local government is at the moment, how many of its transactions are online, challenges facing local government and the work of the Local Digital campaign.
Active Lancashire is a partnership that works to increase physical activity and sport participation in Lancashire. Its 2017-2021 strategy involves taking a place-based approach to target resources and achieve outcomes through partnerships. It aims to change behaviors and build skills to promote active lifestyles. The document provides details on several of Active Lancashire's projects, which include initiatives to engage inactive groups, support sports clubs, and increase participation among young people, workplaces, and primary schools.
The document discusses improving the use of evidence and analysis to better manage resources. It aims to: 1) Help the organization make the most of existing research and tools through training, 2) Enable staff to understand how evidence can improve services by sharing examples, and 3) Use analytical tools and expertise to develop strategic priorities like partnering with universities on research and using evidence for budget planning. It engages directors, commissioners, and staff to understand their needs and how to provide resources like data, analytical capacity, and expertise. Next steps proposed are linking these efforts with other initiatives through an Insight Hub, Local Insight Programme, and Intelligence Network.
The document discusses strategies used by Swartland Municipality to reduce red tape. Key strategies included implementing an Integrated Development Plan (IDP) and Performance Management System (PMS), developing a Client Services Charter, engaging in public consultation, and maintaining organizational and political stability. A case study highlights how building plans are now approved within 14 days on average, down from 30 days previously, through establishing clear application processes and tracking systems.
This document provides an overview of public participation principles and requirements for service excellence in South Africa. It covers:
- Statutory requirements for public participation including the constitution, municipal acts, and policies.
- Defining public participation and its objectives to encourage citizen involvement in decision making.
- The duties of government to engage citizens and identify stakeholders.
- Principles for improving community participation regarding issues like service delivery, consultation, and the integrated development plan.
- The Batho Pele principles of customer-centric service delivery including setting standards, increasing access, and remedying failures.
Transfer learning about human-centred design (HCD) in delivery of public ser...Roberto Colanzi
This document discusses transfer learning about human-centred design (HCD) in delivery of public services from the Victorian experience. It provides definitions of key terms like HCD and describes methodologies like the Stanford University Design Methodology. It then examines three examples of HCD in Victoria: (1) at the state government level like a bushfire forecasting platform, (2) at the local government level through participatory budgeting, and (3) in the private sector through a residential development that engaged the community. The document argues that HCD can improve government services by incorporating the perspectives of citizens, users, and stakeholders.
CCW Conference 2021: Sally Meecham, Centre for Digital Public ServicesCILIP
The opening keynote session took the form of two short presentations from Sally Meecham at the Centre for Digital Public Services and Sam Hall, the Chief Digital Officer for Local Government. Both were asked to discuss their current work and to highlight the potential of libraries and the information profession to contribute to it in Wales.
Thisis an introduction to the Social Research Group, a division of Market Solutions Pty. Ltd. - a social and market research company located in Melbourne Victoria. It provides an introduction to the Social Research Group and showcases some recent projects.
Symposium on Innovation in the Pubic Sector - 4th industrial revolution & the...Roberto Colanzi
The document discusses the impacts of the 4th industrial revolution (4IR) on the public sector. It notes that 4IR will hugely affect systems, institutions, organizations and political-economic structures. Key challenges for the public sector include changes to job profiles and types, the need for continuous education and training of staff, and the shift from physical to virtual services. Government responses require being fast, flexible, experimentation, engagement of stakeholders, and an adaptable workforce. Examples from Australia and Vietnam on public sector reforms and developing workforces for 4IR are provided.
The document introduces an Insight Hub prototype to help a local council and related organizations make better-informed decisions using data and analytics. The hub aims to (1) provide insights into resident demographics, needs, service usage and costs, and attitudes; (2) enable staff to understand how evidence can improve services and identify analytical tools and training; and (3) support strategic priorities by developing a comprehensive understanding of residents and services. Next steps include improving the hub based on user feedback, understanding commissioners' needs, and providing analytical support.
Christopher John Black provides a curriculum vitae detailing his experience in community development, project management, and policy work. He has over 20 years of experience leading organizations and implementing national drug strategies in Ireland. Currently he works as a Network Facilitator for the Partners in Recovery program in Perth, Australia. He has extensive experience managing budgets, developing partnerships, and getting new projects started with limited resources.
Ged Mirfin is a data analytics consultant and marketing strategist with extensive experience. He has won national awards for his work with big data and business intelligence projects. Mirfin has expertise in data mining, analysis, segmentation, and profiling large datasets to provide customer insights. He also has a background in direct marketing, communications strategies, and political campaign management. Currently, Mirfin works as an independent consultant and holds positions on local government and nonprofit boards.
RV 2014: Predicting the Future: Sustainable Support for TransitRail~Volution
Predicting the Future: Sustainable Support for Transit AICP CM 1.5
How do you build and maintain support for future transit investment? How do you rally business leaders, riders, policymakers and opinion leaders behind your cause? Explore three approaches from three areas: Minneapolis-St. Paul's Corridors of Opportunity Innovative Engagement Models, created by a grassroots coalition; Washington state's Transportation Choices Coalition's successful proactive campaigns; and TriMet Portland's regional transit agency's use of field organizing strategies to engage riders and opinion leaders.
Moderator: Jennifer Harmening Thiede, Communications Associate & Member Engagement Manager, Transit for Livable Communities, St. Paul, Minnesota
Repa Mekha, President and Chief Executive Officer, Nexus Community Partners, St. Paul, Minnesota
Diane Goodwin, Manager of Public Affairs, TriMet, Portland, Oregon
Andrew Austin, Policy Director, Transportation Choices, Seattle, Washington
Horsham Rural City Council representatives visited Federation University Australia's Centre for eResearch and Digital Innovation on 10 Jun 2016 to learn about Centre activities which may be relevant to the Wimmera Region.
Team London Small Grants | Market Warming Event August 2019Team London
The document summarizes a market warming event for the Team London Small Grants program. It provides an overview of social prescribing in London, including its benefits and how it aligns with Mayoral priorities. It outlines the application process for the small grants, including timelines and evaluation requirements. The grants aim to support organizations addressing loneliness and isolation through social prescribing and community engagement initiatives.
Priority Based Budgeting - City of CincinnatiChris Fabian
Confronted with the 'new normal' of flat or declining revenues, spiraling health care and pension costs, and persistent structural imbalances, the City of Cincinnati chose Priority Based Budgeting an alternative to the traditional incremental budgeting approach that automatically makes this year's budget the basis for next year's spending plan.
Council approved the administration's recommendation to hire the Center for Priority Based Budgeting (Center for PBB) to help with the intensive citizen engagement that drives the new approach. According to Council: “Priority-driven budgeting offers a common-sense, strategic alternative to conventional budgeting. It creates a fundamental change in the way resources are allocated by using a collaborative, evidence-based approach to measure services against community priorities. By bringing together community leaders and citizens to determine strategic priorities, the city can align resources with what the community values most, and create service efficiencies and innovation.”
For 2013, the City faces a projected $34.0 million budget deficit for the General Fund Operating Budget and will need to cut spending and increase revenues to fill this need.
The Bisontin Panel uses qualitative and quantitative methodologies to conduct semi-structured interviews and surveys of elected representatives, public services, and residents in Besançon, France. This aims to measure the impacts and satisfaction of public policies and local services. Over 800 representative panel members provide feedback. Results are presented to participatory bodies and focus groups, and have led to redesigns of policies and improved communication. The panel also helps develop a long-term citizen participation strategy for the city through 2030.
1. The document outlines a framework for developing outcome measures that put people at the heart of local government work and assess the impact of actions on residents.
2. Key aspects of the framework include understanding the impacts of change on specific groups to tackle inequalities, using measures as proxies to identify areas for improvement, and involving residents in research.
3. The framework aims to position the local council as a leader in well-being and measuring outcomes, and sees research and participation from residents as important to make best use of the framework.
Scrutiny and public engagement / Craffu ac ymgysylltu â'r cyhoeddParticipation Cymru
Scrutiny committees in local government hold the executive to account and review policies. Scrutiny aims to amplify public voice and concerns, improve recommendations, and ensure public accountability. While some citizens want involvement in decisions, surveys found less than half want local and under two-fifths want national involvement. Scrutiny can engage the public by involving them in work programming, evidence gathering, and communicating findings. Examples in Welsh councils include co-opting public members and using social media for input. Further resources on improving public scrutiny engagement are available.
Similar to The Local Government Research Group (20)
Food safety, prepare for the unexpected - So what can be done in order to be ready to address food safety, food Consumers, food producers and manufacturers, food transporters, food businesses, food retailers can ...
AHMR is an interdisciplinary peer-reviewed online journal created to encourage and facilitate the study of all aspects (socio-economic, political, legislative and developmental) of Human Mobility in Africa. Through the publication of original research, policy discussions and evidence research papers AHMR provides a comprehensive forum devoted exclusively to the analysis of contemporaneous trends, migration patterns and some of the most important migration-related issues.
Working with data is a challenge for many organizations. Nonprofits in particular may need to collect and analyze sensitive, incomplete, and/or biased historical data about people. In this talk, Dr. Cori Faklaris of UNC Charlotte provides an overview of current AI capabilities and weaknesses to consider when integrating current AI technologies into the data workflow. The talk is organized around three takeaways: (1) For better or sometimes worse, AI provides you with “infinite interns.” (2) Give people permission & guardrails to learn what works with these “interns” and what doesn’t. (3) Create a roadmap for adding in more AI to assist nonprofit work, along with strategies for bias mitigation.
United Nations World Oceans Day 2024; June 8th " Awaken new dephts".Christina Parmionova
The program will expand our perspectives and appreciation for our blue planet, build new foundations for our relationship to the ocean, and ignite a wave of action toward necessary change.
Donate to charity during this holiday seasonSERUDS INDIA
For people who have money and are philanthropic, there are infinite opportunities to gift a needy person or child a Merry Christmas. Even if you are living on a shoestring budget, you will be surprised at how much you can do.
Donate Us
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Preliminary findings _OECD field visits to ten regions in the TSI EU mining r...OECDregions
Preliminary findings from OECD field visits for the project: Enhancing EU Mining Regional Ecosystems to Support the Green Transition and Secure Mineral Raw Materials Supply.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
3. Company overview
Market Solutions is a full service
market and social research
company that has provided
research services to Councils
since 1994.
As a company we adhere to the
highest industry standards and
practices:
ISO 20232:2012 accredited
AMSRO member
AMSRS/QPMR members
Our two new divisions have
been established to highlight
our extensive knowledge and
experience in social and
government research.
Market Solutions Pty. Ltd.
Social Research
Group
Local Government
Research Group
Directors
Our Directors are supported by teams of experienced
research professionals including project managers,
data analysts, our fieldwork management team and
over 100 casual interviewing staff.
4. Local Government Research Group
The Local Government Research Group (LGRG) has been established
to bring into focus our work for local council decision makers covering
an extensive range of council services and programs. Christine
Maddern, as director of LGRG, has extensive experience in the local
government sector and an understanding of the associated constraints
within which research is conducted.
LGRG provides a complete range of research services and methods
that are tailored to meet council needs in the most efficient way. The
Local Government Research Group also offers training sessions for
council staff who are required to conduct their own research projects
using internal resources (e.g. questionnaire design, online survey
development, data preparation and analysis, etc.).
PROJECT EXPERTISE
• customer satisfaction research
• community consultations
• strategic reviews of services
• reviews of performance measures
• evaluation of council plans
• research training for council staff
• communications testing & refinement
• programme evaluation
• local business attitudinal research
• staff climate surveys
• stakeholder research
• behaviour change
• ad hoc research projects
Christine Maddern
DIRECTOR
5. Core Research Services
Qualitative
Focus groups (face to face or online)
Online discussion boards
Depth interviews (face to face or phone)
Forums & integrated groups
Recruitment for qualitative research
Quantitative
Telephone surveys (on site call centre)
Online surveys (in house secure hosting)
Telephone recruit to self completion
Intercept, observation & mystery shopping
Accompanied journeys /experiences
We offer end to end project management or can be contracted for any discrete component:
Research advice - Recruitment - Questionnaire design - Data collection - Data entry - Data analysis - Reporting
Our Council clients range from those with extensive research knowledge to first timers.
We work closely with our clients providing guidance and advice as required along the way.
6. Main study types
Community or
population
attitude,
knowledge and
behaviour
surveys
Population
profiling to
understand
community
needs and
behaviour
Collecting Census
style information
from residential
households or
obtaining
community views
Customer
experience or
satisfaction
studies
Determine
satisfaction with
council services
and interactions
and
improvement
priorities
Benchmarking
and/or measuring
resident or
business
satisfaction with
Council services
Service or
product
development and
evaluation
Provide a
customer/user
perspective and
aides
development
and refinement
Testing new ways
of interacting with
Council
Communication
evaluation
Review and
refinement of
communications
materials via a
range of
mediums
Review of Council
publications,
website, letters or
other
communication
materials
Image and
branding
research
Brand testing
and
development
and insight into
brand
perceptions and
corporate
image
Logo/strapline
development
testing or
corporate image
research
Stakeholder
research
Stakeholder
engagement
and consultation
to provide
strategic advice
Interviewing key
stakeholders to
seek input into
Council initiatives
or provide
feedback on
projects
Example Example Example Example Example Example
8. Melbourne: Carbon Offsets
The City of Melbourne has set an ambitious target for Melbourne
to become a carbon neutral city by 2020. They have
acknowledged that this goal cannot be achieved working alone.
City of Melbourne council operations make up less than one per
cent of the greenhouse gas emissions of the municipality. So, in
conjunction with their key stakeholders, they have developed a
plan for collaborative action. Zero Net Emissions by 2020 –
update 2014 is their strategy to create a sustainable future for
the municipality of Melbourne.
The Local Government Research Group has recently completed research to provide the City of
Melbourne with an understanding of the perceptions and attitudes of the target audiences of
businesses and residents in terms of:
• Awareness and knowledge of carbon neutrality and carbon offsetting
• Current offset purchasing behaviour and channels
• Changes in offset purchasing behaviour over time
• Motivation to purchase carbon offsets
• Barriers to purchasing carbon offsets
• Influence of government policies and initiatives in encouraging the purchase of carbon offsets
• Future initiatives to encourage the purchase of carbon offsets
This research also provided the City of Melbourne with quantity estimates of offsets purchased
extrapolated to the City of Melbourne residential and business populations which provides a
baseline for future comparison. The research will assist the City of Melbourne to develop
communication campaign messages.
For more information contact: Beth McLachlin, Senior Sustainability Officer at City of Melbourne, 03 9658 8758
Tom Quinn
Executive Director
Future Business Council
tom.quinn@futurebusinesscouncil.com
9. Melbourne: 100 Ways to Move It
100 Ways to Move it Melbourne was run as part of Healthy Together Active Cities
Melbourne (HTACM), an initiative of City of Melbourne, the Victorian Department of
Health and the Victorian Health Promotion Foundation (VicHealth). HTACM was
designed to highlight the benefits of physical activity and healthy food choices to the
350,000 plus people who work in the CBD every day.
The initiative aligns with the umbrella of Healthy Together Victoria which incorporates
policies and strategies to support good health across Victoria as well as supporting
locally led community initiatives. HTACM was conducted over a 12 month period
from September 2013 to August 2014. As part of this, 100 Ways to Move it
Melbourne used events and information to act as prompts to get workers moving.
The Local Government Research Group has recently completed a project involving
intercept interviews with City workers to provide the City of Melbourne with an
evaluation of the 100 Ways to Move it Melbourne campaign in terms of:
• Awareness and opinions of the campaign
• Interest in and use of Healthy Together Active Centres
• Message and call to action effectiveness
The research demonstrated the effectiveness of the campaign and offered
suggestions for refinement. Council is now seeking to distribute the campaign more
widely. Please feel free to contact City of Melbourne using the above details if the
campaign is of interest to your Council.
For more information contact: Liz Beardall, Projects Coordinator, Recreation Services at City of Melbourne, 03 9658 8703
10. Moreland: Household Survey
We first conducted the Moreland City Council Household survey in
2011. It is a bi-annual survey of Moreland residents that captures
demographic information and data relating to resident behaviour and
lifestyle.
The Local Government Research Group completed the second survey in
2013. This survey provides feedback from residents with regards to:
• Demographic profiling
• Health and wellbeing
• Employment and education
• Transport
• Communication
• Household finances
• Caring and volunteering
• Gambling behaviour
• Community services
• Local retail trade
• Priority areas - local facilities, infrastructure & services
• Changes for the environment
The project is one of many studies conducted by Moreland City Council
as a means of understanding the nature and diversity of their
residential population in the face of continued growth and change.
For more information contact: Robyn Mitchell, Senior Research Officer at Moreland City Council, 03 9240 2365
The above contact at
Moreland City Council
has used the services of
the Local Government
Research Group for over
10 years and can be
contacted as a reference
11. Austroads: Cycling Participation
All Australian Councils are invited to participate in a
subsidised survey measuring cycling participation.
The Local Government Cycling Participation Survey
has been conducted every year since 2011. It is
conducted alongside a large scale national cycling
participation study designed by CDM Research and
Austroads and run every odd year.
The key benefits of involvement in the research are:
• the robust and representative nature of the study
• the availability of time series data
• free comparison to state and national data
• project design and set up costs have already been
paid by Austroads so Councils only pay for their
municipality’s fieldwork and reporting costs.
Participating Councils have the option of receiving
base cycling information or an additional set of
attitudinal questions. Copies of the questionnaires
and an example report are available on request.
The data allows Council to set benchmarks for
cycling strategies, understand how residents use
bicycles and identify opportunities for behaviour
change and promotion of cycling as a sustainable
transport option.
REGISTRATIONS FOR 2015 HAVE CLOSED
TO EXPRESS INTEREST FOR 2016 EMAIL:
cmaddern@marketsolutions.com.au
For more information contact: Christine Maddern, Director at the Local Government Research Group on 03 8330 6099
Base Survey Base + Attitudinal Survey
• The % of residents that
ride a bike in a typical
week, month & year
• Cycling participation by
age & gender
• The purpose of bicycle
riding
• The number of bicycles in
the household
• The % of residents that ride a bike in a typical week, month &
year
• Cycling participation by age & gender
• The purpose of bicycle riding
• The number of bicycles in the household
• Opinions of local cycling conditions
• Level of comfort when riding in the local area
• Priorities for Council actions to improve conditions for cyclists
• Suggestions for Council actions to improve local cycling conditions
Options
Fee
(Excl. GST)
GST
Fee
(Incl. GST)
Base Survey (100 interviewing hours) $9,500 $950 $10,450
Base + Attitudinal Survey (150 interviewing hours) $13,500 $1,350 $14,840
The following costing includes administration, fieldwork and reporting costs specific to
individual councils and excludes set up and design costs covered by Austroads.
12. Cardinia: Social Health Check
The Social Health Check for Growth Areas is a survey of residents who have lived in their current home within Cardinia Shire estates
for one to eight years. This research (conducted in Nov/Dec 2014) will provide a benchmark for Cardinia Shire Council to track the
social health status of residents and help ‘check in’ with the community, identify priorities, values and quality of life issues.
In a recent press release, Mayor Cr Leticia Wilmot said,
“This survey is not about Council or Council’s performance, it is about the residents and what issues keep them awake at night. Our
Shire is experiencing an exciting but also challenging time, because with an influx of new residents to our urban growth area,
many of our residents are facing hardships. There are long commutes to reach employment and social services as well as increases
to the cost of living. This research will provide an insight into the lives of our communities living in the urban growth area.”
This is a unique piece of research that aims to “check in” with residents of Cardinia’s growth areas. The research will not only act as a
benchmark for evaluating the social health of the community, it will provide an advocacy tool which, it is hoped, will open a pathway
for continued dialogue between Council and new residents. The project goes beyond the usual bounds of research in that it is
designed as a means of connecting with residents and exploring the Shire through their eyes.
The feature of this research, that differentiates it from previous research, is that it was designed as a conversation with
residents, with a specific focus on their personal values, experiences and priorities.
Research Objectives
• To establish a baseline measure of the social health status of residents in Cardinia's growth corridor area
• To explore issues regarding quality of life, personal values and needs
• To identify areas of need in terms of services and intervention
• To develop indicators or measures of community performance
• To act as an advocacy tool and build a connection between Council and residents
• To compliment Council's extensive work in the area of public health
For more information contact: Petrina Dodds Buckley, Team Leader Social and Community Planning at Cardinia Shire Council, 03 5945 4265
13. Community Satisfaction
Over the years the Local Government Research Group has
conducted community satisfaction studies for several Councils.
Our community satisfaction surveys are designed to provide
comparability to the Department of Transport, Planning and
Local Infrastructure (DTPLI)’s annual community satisfaction
survey of Victorian residents or provide additional measures
required by individual councils.
Community Satisfaction surveys are tailored to each Council,
however we have found that there are some typical topics
that are covered such as:
• Overall community satisfaction with Council’s service
performance to identify areas for improvement
• Community perceptions of Council’s corporate indicators
• Community perceptions of their local area
• Community satisfaction with delivery of key Council services
and communications
These surveys often provide feedback on a selection of one-
off measures or indicators of particular interest to the Council.
We are mindful of Council reporting needs and tailor our
analysis and reporting to meet internal requirements.
Maintenance and cleanliness
X no. of comments or X% (sig. increase from X%)
Improve
street
cleaning
(X comments
or X%)
Clean up
leaves in
gutters and
general street
rubbish in side
and back
streets, not just
main roads
Tidier rubbish
collection
services
(X comments
or X%)
More
conscientious/
careful rubbish
collection
contractors
and more
frequent
collection/
emptying of
bins
Graffiti
(X comments
or X%)
More/quicker
graffiti
removal
Animal
control and
cleanliness
(X comments
or X%)
More policing
of cleaning up
after dogs and
signage
reminding
people of
penalties
EXAMPLE OF ANALYSIS OF FREE TEXT COMMENTS
“What would need to improve to make you more satisfied with Council services?”
For more information contact: Robyn Mitchell, Senior Research Officer at Moreland City Council, 03 9240 2365
Codedthemesandsub-themesSummaryofsub-themeresponses
14. Reviews
The Local Government Research Group strives for excellence and continuous improvement. We
seek feedback from our clients on a project by project basis as well as through our own annual
customer satisfaction survey. The following are some local government client comments regarding
our strengths received in our 2014 survey:
“Customer service and responsiveness was fabulous. They were very flexible about changes and
followed up regularly. The final report was well written and met the objectives.”
“Delivers a quality product, value for money, strives to work with us to deliver the most useful
data for whatever the project aims are.”
“Competitiveness of pricing, expertise of staff, unbelievable flexibility, meet timelines,
comprehensive reports, you like having a laugh!!”
“Flexibility, knowledge and responsive.”
“Willingness to work with client.”
The LGRG has a strong commitment to building relationships
with our clients. We conduct ourselves professionally at all
times but we enjoy using humour in our interactions. We
strive to gain a thorough understanding of each individual
Council so we can match our services to your needs.
15. Christine Maddern, Director, Local Government Research Group
Direct Phone: 03 8330 6099
Email: cmaddern@marketsolutions.com.au
Website: www.marketsolutions.com.au/lgrg
CONTACT US