The document discusses trends in collaboration, productivity, and automation technologies. It identifies 3 essential technologies - collaboration, productivity, and automation - and provides examples of tools for communication, project management, hosting, storage, databases, telephony, CRM, file sharing, forms, video, email, and automation. It also outlines 7 trends in technology: machine-to-machine communication, open data, social media, mobile devices, cloud computing, and crowdsourcing. Additional resources on these trends are provided.