Content Marketing: Greet Your Guests and Boost Your Bookings451 Marketing
Key Takeaways:
- An overview of content marketing
- Why content marketing is important to enhance search results
- How content can strengthen engagement with your guests (and potential guests)
Planning a content marketing strategy for 2014 - from a workshop hosted by 451 Marketing's Francis Skipper on 12.13.2013 at Westin Copley Place in Boston.
Out-of-the-Park Insights into the Toronto Blue Jays' Fan BaseIsobarUS
As Gold Sponsors of The Quirk's Event (West) Isobar's Marketing Intelligence Practice presented our recent work with the Toronto Blue Jays.
Over 2,000 quantitative surveys were conducted with Blue Jays' ticket buyers, capturing their attitudes, behaviors, needs from the game experience, needs from the team and management, demographics and media behaviors. These data were run through statistical market segmentation algorithms to identify distinct fan segments. In addition, as part of the survey, each respondent completed a MindSight® exercise – a rapid response image exercise designed to tap into the emotional part of the brain to understand the emotional motivations that drive their decision to attend Blue Jays games. The MindSight® data were analyzed to uncover the emotional motivations that govern each fan segment.
Takeaways:
*A 360 degree of fans, including attitudinal, motivational, emotional and behavioral insights provides unique opportunities for more personalized direct communications than any single lens or methodology can offer.
*Fans fundamentally have surprisingly different emotional reasons or motivations for attending games.
*While there are obvious impacts in terms of marketing creative, there are even more tactical implications for marketing, promotions, ticket packages and even ball park design.
Marketo's Secrets to Social Media MarketingMarketo
Curious to peek under the hood of Marketo’s social media marketing engine? Watch Lisa Marcyes, Sr. Social Media Marketing Manager, as she discussed the key elements to fueling a world class social media marketing strategy—from strategy, to content, to metrics. You’ll learn how to develop a winning social media marketing strategy, how to choose the right social platforms for your organization, and he best ways to measure social media marketing to determine real business ROI.
‘Digital Strategy’. We hear this phrase thrown around all too often in our industry, but if you were to ask 50 different marketers what a digital strategy is (and why it’s important) you’d likely end up with as many different answers. But where does this discrepancy come from? Why is there so little consensus on what a digital strategy is, why it’s important and how to build one? What does a good digital strategy even look like? In this session we’ll delve into each of these questions and unpack some practical and actionable steps you can take to be a champion of sound strategic thinking within your organization. You’ll also be armed with real-world examples of best-in-class digital strategies (from a wide array of industries), and how these strategies were brought to bear to solve significant business challenges.
Yomego's Sport and Social event, hosted by Mark Stuart and John Paul Fox as part of Glasgow's Social Media Week 2012. Speakers included:
Sue Gyford - Social Media & Digital Communications Officer at Scottish Athletics
Andrew Jenkin - Support Network Manager at Supporters Direct
Content Marketing: Greet Your Guests and Boost Your Bookings451 Marketing
Key Takeaways:
- An overview of content marketing
- Why content marketing is important to enhance search results
- How content can strengthen engagement with your guests (and potential guests)
Planning a content marketing strategy for 2014 - from a workshop hosted by 451 Marketing's Francis Skipper on 12.13.2013 at Westin Copley Place in Boston.
Out-of-the-Park Insights into the Toronto Blue Jays' Fan BaseIsobarUS
As Gold Sponsors of The Quirk's Event (West) Isobar's Marketing Intelligence Practice presented our recent work with the Toronto Blue Jays.
Over 2,000 quantitative surveys were conducted with Blue Jays' ticket buyers, capturing their attitudes, behaviors, needs from the game experience, needs from the team and management, demographics and media behaviors. These data were run through statistical market segmentation algorithms to identify distinct fan segments. In addition, as part of the survey, each respondent completed a MindSight® exercise – a rapid response image exercise designed to tap into the emotional part of the brain to understand the emotional motivations that drive their decision to attend Blue Jays games. The MindSight® data were analyzed to uncover the emotional motivations that govern each fan segment.
Takeaways:
*A 360 degree of fans, including attitudinal, motivational, emotional and behavioral insights provides unique opportunities for more personalized direct communications than any single lens or methodology can offer.
*Fans fundamentally have surprisingly different emotional reasons or motivations for attending games.
*While there are obvious impacts in terms of marketing creative, there are even more tactical implications for marketing, promotions, ticket packages and even ball park design.
Marketo's Secrets to Social Media MarketingMarketo
Curious to peek under the hood of Marketo’s social media marketing engine? Watch Lisa Marcyes, Sr. Social Media Marketing Manager, as she discussed the key elements to fueling a world class social media marketing strategy—from strategy, to content, to metrics. You’ll learn how to develop a winning social media marketing strategy, how to choose the right social platforms for your organization, and he best ways to measure social media marketing to determine real business ROI.
‘Digital Strategy’. We hear this phrase thrown around all too often in our industry, but if you were to ask 50 different marketers what a digital strategy is (and why it’s important) you’d likely end up with as many different answers. But where does this discrepancy come from? Why is there so little consensus on what a digital strategy is, why it’s important and how to build one? What does a good digital strategy even look like? In this session we’ll delve into each of these questions and unpack some practical and actionable steps you can take to be a champion of sound strategic thinking within your organization. You’ll also be armed with real-world examples of best-in-class digital strategies (from a wide array of industries), and how these strategies were brought to bear to solve significant business challenges.
Yomego's Sport and Social event, hosted by Mark Stuart and John Paul Fox as part of Glasgow's Social Media Week 2012. Speakers included:
Sue Gyford - Social Media & Digital Communications Officer at Scottish Athletics
Andrew Jenkin - Support Network Manager at Supporters Direct
MEA Digital is an analytics-focused agency with offices in San Diego and New York City. We help our clients bridge the gap between branding and performance marketing by optimizing their media mix, creative positioning, and budgets across strategically appropriate channels. As a result, we're able to connect what's meaningful to their customers with what's profitable for their businesses.
$118.4 billion was spent on content marketing, video marketing, and social media in 2013. What will be your content marketing focus in 2014?
In this 451 Marketing webinar, our Executive Vice President of Digital Marketing Francis Skipper will share his insights on upcoming trends and strategies to captivate your audience through content marketing.
Walk away from this 451 Marketing webinar with insights on:
- Defining Goals: from brand awareness to lead generation
- Trends in Content: what types of content are most popular?
- Social Platforms: the top channels to focus on in 2014
- Analytics: How to measure the impact of your content marketing efforts
The Social Sports Poll by Coyle Media is a global survey of fans following sports team on Facebook & Twitter. The Poll is used by dozens of pro & college teams already. This deck provide overview.
APAC Master Class Panelists FOX Sports MTV Living SocialSilverpop
This includes three presentations from international brands FOX Sports, MTV and Living Social on how they are implementing mocial marketing programs - mobile, social, local and email.
Thi\e session was part of the Silverpop APAC Masterclass Breakfast held in Sydney, Australia on September 30, 2011.
Staying competitive when your brand new thing becomes the same old thing s...Mary Chan
As an industry we have a tendency to go after "the next big thing", often all at once. Whether it be certain game genres or business models, a wide open space on the market can quickly become crowded as a result. Using a decade of experience, Susana will discuss how Paradox Interactive made the decision to tackle publishing and digital distribution early on. Why everyone told them they were crazy to do so, what they did to use their early success to support Paradox's core values, and why doubling down on those values helps the company push forward today.
As customary in a Paradox session, you'll hear about lessons learned along the way but also why some of the same strategies and approach to problems still helps the company stay competitive today.
Delivered to the 2011 DMA audience, by MRM and the Social Media Society, this presentation looks at the new truths that affect how we operate as practitioners in the agency environment and how these new truths can help a social media practitioner become a Star!
Content Marketing: It takes a lot of planning to be this spontaneous.Erudite
Successful content marketing assets are 90% planning and 10% execution. In this talk we discuss process, tips, details and tactics to help you pitch like an ad agency, brief like the military and win like a boss. This talk was delivered at Webmarketing Conference Italia, June 2015 #wmf15
451 Workshop: Content Marketing - Planning for 2014451 Marketing
$118.4 billion will be spent on content marketing, video marketing, and social media in 2013.
Do you have a plan for content marketing in the new year?
Francis Skipper, EVP of Digital Marketing at 451 Marketing, guides you through the steps to crafting a comprehensive content marketing plan for 2014.
Walk away from this 451 Marketing workshop with insights on:
- Defining Goals: from brand awareness to lead generation
- Trends in Content: what types of content are most popular?
- Social Platforms: the top channels to focus on in 2014
- Analytics: How to measure the impact of your content marketing efforts
View the full webcast here: http://rtou.ch/2Gkg6PR
Before digital, a thoughtful sales associate in a physical store could quickly connect with customers, perceive their interests, and present products that resonated with them before they even knew what they wanted. In the data-rich ecommerce world of today, it should be even easier to understand a shopper’s preferences and intent. But many retailers struggle to match the old world success that a well-trained associate could achieve in matching a shopper with a brand’s products.
Learn how successful brands such as O’Neill, Spiritual Gangster and others are leveraging customers’ onsite shopping behavior, an enriched product catalog, and artificial intelligence to merchandise the most relevant products to each individual shopper in real time.
Join Nathan Liu, VP of Ecommerce/Digital at LaJolla Group (O’Neill, Spiritual Gangster, Hang Ten), and Kurt Heinemann, CMO of Reflektion, for this critically important discussion on being more relevant to your shoppers.
This presentation is about social media planning for big sports events. These events are full of moments of truth that spike conversation online. The challenge for many of us is how can our brands be a meaningful part of that conversation as we try and align ourselves closer to a particular audience.
Focused on sports sponsorship agencies, this presentation runs through the tools, processes and examples to help associate your brand tighter to your property online.
Systems Thinking for Masters Rowing - Creating a pathway for masters into com...Rebecca Caroe
Ways for rowing to improve age inclusivity.
Masters' needs are different; clubs and federations need to adapt.
Solutions to the "athlete pathway" for masters are suggested.
Watch the presentation by Rebecca Caroe - 20 minutes.
https://fastermastersrowing.com/a-pathway-for-masters-rowing/
MEA Digital is an analytics-focused agency with offices in San Diego and New York City. We help our clients bridge the gap between branding and performance marketing by optimizing their media mix, creative positioning, and budgets across strategically appropriate channels. As a result, we're able to connect what's meaningful to their customers with what's profitable for their businesses.
$118.4 billion was spent on content marketing, video marketing, and social media in 2013. What will be your content marketing focus in 2014?
In this 451 Marketing webinar, our Executive Vice President of Digital Marketing Francis Skipper will share his insights on upcoming trends and strategies to captivate your audience through content marketing.
Walk away from this 451 Marketing webinar with insights on:
- Defining Goals: from brand awareness to lead generation
- Trends in Content: what types of content are most popular?
- Social Platforms: the top channels to focus on in 2014
- Analytics: How to measure the impact of your content marketing efforts
The Social Sports Poll by Coyle Media is a global survey of fans following sports team on Facebook & Twitter. The Poll is used by dozens of pro & college teams already. This deck provide overview.
APAC Master Class Panelists FOX Sports MTV Living SocialSilverpop
This includes three presentations from international brands FOX Sports, MTV and Living Social on how they are implementing mocial marketing programs - mobile, social, local and email.
Thi\e session was part of the Silverpop APAC Masterclass Breakfast held in Sydney, Australia on September 30, 2011.
Staying competitive when your brand new thing becomes the same old thing s...Mary Chan
As an industry we have a tendency to go after "the next big thing", often all at once. Whether it be certain game genres or business models, a wide open space on the market can quickly become crowded as a result. Using a decade of experience, Susana will discuss how Paradox Interactive made the decision to tackle publishing and digital distribution early on. Why everyone told them they were crazy to do so, what they did to use their early success to support Paradox's core values, and why doubling down on those values helps the company push forward today.
As customary in a Paradox session, you'll hear about lessons learned along the way but also why some of the same strategies and approach to problems still helps the company stay competitive today.
Delivered to the 2011 DMA audience, by MRM and the Social Media Society, this presentation looks at the new truths that affect how we operate as practitioners in the agency environment and how these new truths can help a social media practitioner become a Star!
Content Marketing: It takes a lot of planning to be this spontaneous.Erudite
Successful content marketing assets are 90% planning and 10% execution. In this talk we discuss process, tips, details and tactics to help you pitch like an ad agency, brief like the military and win like a boss. This talk was delivered at Webmarketing Conference Italia, June 2015 #wmf15
451 Workshop: Content Marketing - Planning for 2014451 Marketing
$118.4 billion will be spent on content marketing, video marketing, and social media in 2013.
Do you have a plan for content marketing in the new year?
Francis Skipper, EVP of Digital Marketing at 451 Marketing, guides you through the steps to crafting a comprehensive content marketing plan for 2014.
Walk away from this 451 Marketing workshop with insights on:
- Defining Goals: from brand awareness to lead generation
- Trends in Content: what types of content are most popular?
- Social Platforms: the top channels to focus on in 2014
- Analytics: How to measure the impact of your content marketing efforts
View the full webcast here: http://rtou.ch/2Gkg6PR
Before digital, a thoughtful sales associate in a physical store could quickly connect with customers, perceive their interests, and present products that resonated with them before they even knew what they wanted. In the data-rich ecommerce world of today, it should be even easier to understand a shopper’s preferences and intent. But many retailers struggle to match the old world success that a well-trained associate could achieve in matching a shopper with a brand’s products.
Learn how successful brands such as O’Neill, Spiritual Gangster and others are leveraging customers’ onsite shopping behavior, an enriched product catalog, and artificial intelligence to merchandise the most relevant products to each individual shopper in real time.
Join Nathan Liu, VP of Ecommerce/Digital at LaJolla Group (O’Neill, Spiritual Gangster, Hang Ten), and Kurt Heinemann, CMO of Reflektion, for this critically important discussion on being more relevant to your shoppers.
This presentation is about social media planning for big sports events. These events are full of moments of truth that spike conversation online. The challenge for many of us is how can our brands be a meaningful part of that conversation as we try and align ourselves closer to a particular audience.
Focused on sports sponsorship agencies, this presentation runs through the tools, processes and examples to help associate your brand tighter to your property online.
Systems Thinking for Masters Rowing - Creating a pathway for masters into com...Rebecca Caroe
Ways for rowing to improve age inclusivity.
Masters' needs are different; clubs and federations need to adapt.
Solutions to the "athlete pathway" for masters are suggested.
Watch the presentation by Rebecca Caroe - 20 minutes.
https://fastermastersrowing.com/a-pathway-for-masters-rowing/
We surveyed masters from around the world - how is their rowing? frequency, coaching, equipment, annual spend, novices, camps, land training and more!
How do you compare?
Read the full analysis
https://fastermastersrowing.com/the-state-of-masters-rowing-2022/
The State of Masters Rowing 2022 | Faster Masters RowingRebecca Caroe
A survey of masters rowers from around the world. How do they row?Land train? How much money do they spend on rowing each year? How has covid affected clubs? All questions answered in this comprehensive review of the sport by Faster Masters Rowing.
Setting a strategy for your rowing clubRebecca Caroe
Sports clubs need goals, to fulfil the wants and needs of their members and to set a framework for acceptable behaviours. This presentation is from the Virtual Rowing Club management webinar from Faster Masters Rowing https://fastermastersrowing.com/courses/rowing-club-virtual-management/
Power in Rowing Symposium: Lotte LintmeijerRebecca Caroe
In search of effective feedback variables.
The full video and audio presentation are on www.rowing.chat podcast network.
Lotte Lintmeijer finished her research master in psychology at Utrecht University. In 2013, she decided to leave her comfort zone and apply for a phd position at the Human Movement Sciences department at the Vrije Universiteit Amsterdam (VU), on a project at the interface of sports performance, biophysics and motor learning, and all that in the context of rowing. Even though she did not meet the job requirements in a strict sense, she was hired. Now, she has successfully finished her PHD. In the coming months she will start as a sports data scientist at the TU Delft on the project: “Sport Data Valley”.
Power in Rowing Symposium: Harjo de PoelRebecca Caroe
Crew Rowing Analysis beyond individual crew members
The full video and audio presentation are on www.rowing.chat podcast network.
Harjo de Poel did his PhD research at Human Movement Sciences at the Vrije Universiteit Amsterdam (VU). He is now an assistant professor at Department of Human Movement Sciences, at UMCG Groningen. His research is about movement interaction, both within and between persons, in particular in the context of cyclical movements such as rowing. In recent years he has published several papers on this topic.
Power in Rowing Symposium: Stephen SeilerRebecca Caroe
Power, Pulse rate and Perception as a telling trinity in training monitoring of endurance athletes.
The full video and audio presentation are on www.rowing.chat podcast network.
Stephen Seiler received his doctoral degree from the University of Texas at Austin. He is past Vice-Rector for Research and Innovation and past Dean of the Faculty of Health and Sport Sciences at the University of Agder in Kristiansand, Norway. Currently, he is working as a full professor at the same institution. His research interests include exercise physiology and training adaptations, particularly to endurance training for cyclists, rowers, XC skiers, orienteers and distance runners.
Customer engagement and marketing - what's the link?Rebecca Caroe
If you are struggling to make marketing that delivers engagement this presentation will help you 1 - Psychology of your customer 2 - Brand values alignment 3 - Customer Relationship Management 4 - How to do it.
Social Media Tactics for Business in 2018Rebecca Caroe
For Te Wananga O Aotearoa class of owner-managed businesses. How to set up keywords, tie SEO into your website and social media and grow an audience who is engaged.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
2. Barfoot & Thompson World Masters Games
Sponsorship has become a larger part of our strategy we want to stay
relevant in their lives when they’re not thinking about real estate.
Being involved in the community is key. Our objective is to make Auckland
an amazing place to live, work and visit. Bringing the event to Auckland is
about us giving back to the City. Jen Baird CMO, Barfoot & Thompson
3. Audience
•Design your personas
•Research them - a lot
•Understand differentiation
•Understand segmentation
•Apply to your communications & tactics
Peppers and Rogers’ 1to1 Methodology
1.Identify
2.Differentiate
3.Interact (and learn)
4.Customise
4. Goal Alignment
•OPSM : Macular Degeneration NZ
•Akzo Nobel : Volvo Ocean Race
•Amazon Prime : ABs, Man City
24. Connect
Please find me on LinkedIn and connect - remind me where we met!
rebecca@creativeagencysecrets.com
Creative Agency Secrets Services
• By the hour coaching / tutoring to up-skill you
• B2B marketing strategy
• Education seminars (like this)
Editor's Notes
documentary challenges - long time frame, need personaities, right of veto, Prime has big marketing $$
Reach / engagement / brand awareness