Gareth Harvey is the CRM and Strategy Manager at nbn co limited and has made significant contributions to the company's success over the past 5 years. He set up a CRM platform used by over 500 users to manage relationships with 3,500 customers. Gareth also led initiatives that improved the on-time delivery of new property developments from 10% to over 90% and established a billing capability that will earn the company over $4.5 million in revenue. His manager, Julian Nachmias, highly recommends Gareth and believes his presence will be missed at the organization.