Leslie Hampton is seeking a challenging position where she can utilize her experience. She has over 20 years of experience in customer service, benefits administration, billing, and accounts work at Macy's. Her roles have included building coordinator, leave of absence administrator, HMO billing representative, accounts payable analyst, and credit analyst. She has strong skills with Microsoft Office, Windows, Excel, Lotus Notes, and Outlook.

1. 1 Leslie Hampton
20 Raintree Trail
Lebanon, Ohio 45036
(513) 573-2057 (work)
(513) 503-7606 (cell)
OBJECTIVE:
To obtain a challenging position where my employer can benefit from my experience.
EDUCATION:
Warren County Career Center, Adult division Lebanon Ohio
EXPERIENCE:
8/2011- Present Greentree Health Science Academy/WCCC
Building Coordinator
* Have all guests sign in at the front office
* Make sure all students and staff are assigned name badges to get in and out of the building
* Walk guests to classrooms when needed and give tours of the building
* Make copies for all staff and teachers when needed
* File work orders for any repairs that need to be addressed by the maintenance staff
* Handle fire drills
* Contact prior students and do a survey to see if they are working in their field of study or
continuing their education
* Track attendance
* Use docuware system to scan, file and store old certificates and applications.
EXPERIENCE:
9/90 - Present Macys Credit and Customer Service
Benefits Department – Leave of Absence Administrator 10/98 to Present
* Collect and receive insurance payments made by Macy’s associates while they’re on a leave of
absence
* Post all payments made for medical/dental and life benefits either by payroll deduction or
manual check.
* Set up associates in database after associate has missed one benefit deduction from
payroll checks.
* Send out initial letters to associates explaining manual payments for benefits while they are on a
leave of absence from their job
* Send out cancellation letters after associates are 4 weeks in arrears.
* Make payment arrangements with associates to pay for medical/dental/life benefits
* Cancel associates insurance coverage for non payment.
* Calculate arrears for benefits and send adjustments and refunds to payroll department.
* Close out files from the database for associates that have returned to work, termed, or
retired
while they were on a leave of absence
* Speak to associates on a daily basis regarding their benefit premiums.
* Do all deposits for all checks to Macy’s Dept. Stores.
* Make out deposit ticket and stamp all checks “For Deposit Only”.
* Make sure all calculations for these checks are correct and send them to the bank.
* Calculate cash deposits, and send them to the bank.
* Balance deposits for benefit premium payments at the end of every month.

2. * Experience with Microsoft word, Windows XP, Excel, Lotus Notes, Outlook and Peoplesoft.
Finance Department - HMO Billing Representative 7/96 to 10/98
* Receive medical transmittal reports through Excel from Benefits Department
* Account for any and all changes in employee status and process credits/debits to
Insurance carrier
* Process amounts to be paid to 22 Insurance Carriers
* Handle dental insurance for all Macy's employees and make payment to dental carriers.
* Mail summary reports and checks to Insurance Carriers
* Handle discrepancy lists from insurance carriers and reconcile discrepancies with
insurance carrier's billing representatives.
Accounts Payable Department - Federated Merchandise Account Analyst
3/95
to 7/96
* Research of shortage claims
* Research of cost differences
* Research of merchandise RTVs (Return To Vendor)
New Accounts Department - Credit Analyst
9/90
to 3/95
Analysis of credit applications to include the following:
* Computer input of credit applications
* Retrieval of credit bureau reports from computer system
* Analysis of credit bureau reports
* Decision to accept or deny application based on credit report
* Determine credit limit for new account
Experience also includes training in customer service, and taking "Express Credit" call-in applications
from department stores offering express credit.
• References
Diana Miller 513-560-2977
Donna Holland 513-313-2376