Lee Michael Arnold has over 20 years of experience in management roles. He is currently the Director of Arnold & Son Limited, a family bakery business he established in 2001. Prior to that, he worked as the Branch Manager for Mitie Cleaning London from 1998-2001 and the Area Manager for Hampton Environmental Services from 1993-1998, where he managed cleaning contracts and exceeded targets. Arnold has qualifications in various subjects from Fryerns Comprehensive School and business/cleaning certifications. He is proficient in Microsoft Office and trained in health and safety areas.

1. Lee Michael Arnold
27 Silvertown Avenue, Stanford Le-Hope Essex SS17 7BT
leearnold@btinternet.com | 07748 448044 | 01375 360353
Employment History
Arnold & Son Limited April 2001 – Present
Director
Arnold & Son Ltd is a family business established in 2001 specialising in supplying bakery products to
retail outlets in the south east of England.
 Day to day and performance management of staff
 Business development
 Sales and Marketing
 Bids and presentations
 Recruitment
 Budgeting, forecasting and financial planning
 Purchasing and stock control
 Customer relations
 Accounting
 Running the kitchen and overseeing baking and packing
 Health and Safety
 Certifications
Mitie Cleaning London March 1998 - April 2001
Branch Manager
 Managing and being involved in the cleaning accounts for large scale blue chip companies
such as:
o Royal Bank Of Scotland
o Thames Water
o Prudential
o Alliance And Leicester
o London Eye (British Airways)
o London City Airport
 Line and performance management of staff
 Management of wages
 Budgets
 Recruitment
 Managing bids and liaison with potential clients
 Staff training
 Business Development
 Communication and relationship management with all levels of clients
 Exceeded all targets and increased revenue for the area that I was responsible for by 40%

2. Hampton Environmental Services October 93 – March 98
Area Manager
 Management of the cleaning contract and staff
at multiple sites for Ford Motor Company (including head office)
 Organisation and management of wages
 Budgeting
 Recruitment
 Staff Training
 Customer relations
 Key to obtaining the ISO9000 accreditation at Ford Motor Company Dagenham
Qualifications & Education
C.S.E 1 Mathematics, C.S.E 1 English, C.S.E 1 Geography, C.S.E 1 Physics
C.S E 1 Chemistry, C.S.E 1 Computer Studies
Fryerns Comprehensive School, Basildon ESSEX
BICCS Level 1
BICCS Level 2
BICCS Trained Assessor
NVQ
Achievements
ISO9000 Trained
COSHH Trained
Risk Assessment Trained
Microsoft Excel
Word
PowerPoint,
Publisher and Access.
Profile
I am a professional and highly motivated individual committed to achieving set targets and personal
goals. I have extensive experience in Senior Management have a lot of skills and experience to bring
to any company. I am capable of working under pressure and strive to achieve targets and goals that
are set to me. I also pride myself in looking for opportunities outside of my remit in order to enhance
the customer experience. I am a loyal employee and will always be mindful of the company ethos
and goal whilst also being customer minded and ensuring that I work to the best of my ability to
provide excellent customer service. I am self-motivated but also work well as part of a team. I can
communicate on all levels and lead by example. I enjoy a challenge and will always work to achieve
excellent results. I have extensive problem solving and interpersonal skills.