BSc Logistics with Supply Chain Management
Strategic Management – BM4SMT
Faculty of Transport & Logistics
Developing Strategy
Session Learning Outcomes
By the end of this session students should be able to:
• Differentiate between strategy and management
• Discuss supply chain & procurement as a reflection of business strategy
• Discuss the strategic planning process
• Evaluate corporate objectives
• Analyse Porter’s generic strategies
Strategy
Noun
‘A plan of action designed to achieve a long-term or overall aim’
synonyms: Master plan, grand design, plan of action, scheme, blueprint, procedure, approach,
Is Strategy
the SAME
as Management?
How is Strategy different from management?
• Longer Timescale
How is Strategy different from management?
• Not Detailed
How is Strategy different from management?
• Visionary
Definitions
• “...a pattern in a stream of decisions”
Henry Mintzberg
• “...the long-term direction of an organization”
Johnson, Whittington, Scholes, Angwin & Regnér
• “...is about shaping the future”
Max McKeown
•“...the determination of the long-run goals and objectives of an enterprise and the adoption of courses of
action and the allocation of resources necessary for carrying out these goals”
Alfred Chandler
•“Competitive strategy is about being different. It means deliberately choosing a different set of activities
to deliver a unique mix of value”
Michael Porter
What’s NOT Strategy
Don't mistake non-choices for Strategy
Probably most of us have read strategies like;
"Our strategy is to be customer-centric” …… But is that really a choice?“
Strategy is saying explicitly, proactively: 'We're going to do these things
….. and not those things…. for these reasons.'
SC & Procurement as a Reflection of Business Strategy
The Strategic Planning Process
Unpacking Corporate Objectives
Images from http://bluesummitstrategy.com/strategy/mission-vs-vision/2007/ , https://peakon.com/resources/mini-guides/how-to-effectively-communicate-strategy-to-employees/ ,
https://painless.software/vision-mission-values-strategy-actions , https://2012books.lardbucket.org/books/management-principles-v1.1/s08-02-the-roles-of-mission-vision-an.html accessed
17/7/2019
From the Ford’s ‘about us’ web page
Our purpose [assumed to be their vision statement]:
To help build a better world, where every person is free to move and pursue their dreams.
Explanation of our purpose [assumed to be their mission statement]
• We believe in the power of creating a world with fewer obstacles and limits, where people have the
freedom to build a better life and pursue their dreams.
• To shorten the distance between where you are and where you want to go.
• To connect people down the road and over the horizon – to discover possibilities, and enjoy the
thrill, adventure and pride of moving freely.
• From day one, we’ve provided people with the tools to help them move forward and upward. We’ve
innovated to expand their opportunities and we’ve worked to earn their trust, every single day.
• We honour our legacy as we build the future – a better world for generations to come. Because
when everyone is free to move and free to dream, we do what we do best: we change the world.
Source: https://corporate.ford.com/about/purpose.html, https://corporate.ford.com/about/culture.html Further information see Ford’s Integrated
Sustainability and Financial Report 2021 at https://corporate.ford.com/microsites/integrated-sustainability-and-financial-report-2021/files/ir21.pdf ,
accessed 11/10/2021
From the Tony’s ‘our mission’ web page
https://tonyschocolonely.com/uk/en/our-mission
Tony’s Chocolonely (2021)
“Crazy about chocolate, serious about people”
Tony’s Chocolonely (2021)
“Together we make 100% slave free the norm in chocolate. Not just our
chocolate, but for all chocolate worldwide.”
VMOST
Strategy Development (Terry Hill)
The Role of Strategy
….. To deliver Competitive Advantage
• Strategy should specify “how a firm can actually create and sustain a
Competitive Advantage in an industry”
Michael Porter
• “A Competitive Advantage is an ability to make your company’s product or
service preferable to your competitors.”
Deborah Hunt
• A more recent external view of strategy – with whom do I have to
share the VALUE.
Porter’s generic strategies
Source: Adapted with the permission of The Free Press, a Division of Simon & Schuster, Inc., from Competitive Advantage: Creating and Sustaining Superior Performance by
Michael E. Porter. Copyright © 1985, 1998 by Michael E. Porter. All rights reserved.
Cost Leadership
• Options
• Calculated under-pricing
• Be low price rather than lowest price
• Works best when……..
• Price competition between rivals is especially vigorous
• Standardised product
• Buyers use the product in much the same way
• Low switching costs
• Potential pitfalls
• Price cut is too large
• Not Sustainable
• Where price cutting is the only tool used
Differentiation
• Options
• Lower the buyers’ costs of using the product
• Raise the performance of the product
• Increase intangible benefits from a product
• Works best when……..
• Many ways to differentiate a product or service
• Few competitors following a similar approach
• Dynamic environment
• Potential pitfalls
• Differentiation does not benefit the buyer
• Over-differentiation
• Trying to charge too high a price for differences
Focus
• On the basis of
• Cost
• Differentiation
• Works best when……..
• Few rival
• An industry has many segments
• Potential pitfalls
• Low entry barriers
• Niche market may not be long-lived
• Segment is very attractive
examples: hotelF1, Viva / Aldi / Lidl
example: ARM Holdings mobile phone chips
Can you differentiate Airlines by their Strategies?
‘Stuck in the middle’?
Porter argues:
• Choose which generic strategy to adopt and then stick to it.
• Failure to do this leads to a danger of being
‘stuck in the middle’ – doing no strategy well.
The argument for pure generic strategies is controversial. Porter
acknowledges that the strategies can be combined into ‘hybrid ’ strategies.
Here’s some leading organizations, presumably they have a Strategy
and have elected to differentiate themselves from their competition.
Are they ‘Better’ than their competitors or are they ‘Different’?
‘Better’ than their competitors or ‘Different’?
Four seasons hotel group
“We are a ‘luxury’ hotel, I suppose. But
‘luxury is about more than the chandeliers.
It’s about all, and I mean all, our people
understanding how they can learn to
understand customers’ needs.
Then focusing totally on meeting these needs.”
IKEA
To design a desk which may cost $1,000 is easy but to design a functional and good desk which
shall cost only $50 can only be done by the very best
Ingvar Kamprad
Zara
“Selling fashion is like selling fish. It’s worth
more when it’s fresh. Because our supply
network moves product ideas from
‘catwalk to rack’ in around two weeks, we
get a huge revenue advantage”
E Ortega, Founder Indetex
Toyota
“The real secret of Toyota is the way it solves problems at the
operational level”
H Spearman, Lean Guru.
Amazon.com
“At our heart, we are a process and technology company. So far we have leveraged this capability mainly in a
B2C sense. But we also leverage it in the B2B arena. What’s important is how powerful your capabilities
are.”
Jeff Bezos
Davigel
“We started life as a trading company – constantly
searching for opportunities to bring new foods to our
customers. Now we are also a food manufacturer, but
we still have to maintain the fast response and flexibility
that made us successful in the first place”
M. David, Davigel
Seminar 2
Porter’s generic strategies
Source: Adapted with the permission of The Free Press, a Division of Simon & Schuster, Inc., from Competitive Advantage: Creating and Sustaining Superior
Performance by Michael E. Porter. Copyright © 1985, 1998 by Michael E. Porter. All rights reserved.
Are they a B2C or a B2B company?…
Have they got there by being…
•better, or
•different
from their competitors?
• better, or
• different
Are you going to get there by
being…
from your competitors?
Better… Different…
Better or different?
“Better” and “Different” operations teach us different
things........

Lecture 2 - Developing Strategy Developing Strategy Developing Strategy

  • 1.
    BSc Logistics withSupply Chain Management Strategic Management – BM4SMT Faculty of Transport & Logistics Developing Strategy
  • 2.
    Session Learning Outcomes Bythe end of this session students should be able to: • Differentiate between strategy and management • Discuss supply chain & procurement as a reflection of business strategy • Discuss the strategic planning process • Evaluate corporate objectives • Analyse Porter’s generic strategies
  • 3.
    Strategy Noun ‘A plan ofaction designed to achieve a long-term or overall aim’ synonyms: Master plan, grand design, plan of action, scheme, blueprint, procedure, approach, Is Strategy the SAME as Management?
  • 4.
    How is Strategydifferent from management? • Longer Timescale
  • 5.
    How is Strategydifferent from management? • Not Detailed
  • 6.
    How is Strategydifferent from management? • Visionary
  • 7.
    Definitions • “...a patternin a stream of decisions” Henry Mintzberg • “...the long-term direction of an organization” Johnson, Whittington, Scholes, Angwin & Regnér • “...is about shaping the future” Max McKeown •“...the determination of the long-run goals and objectives of an enterprise and the adoption of courses of action and the allocation of resources necessary for carrying out these goals” Alfred Chandler •“Competitive strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value” Michael Porter
  • 8.
    What’s NOT Strategy Don'tmistake non-choices for Strategy Probably most of us have read strategies like; "Our strategy is to be customer-centric” …… But is that really a choice?“ Strategy is saying explicitly, proactively: 'We're going to do these things ….. and not those things…. for these reasons.'
  • 9.
    SC & Procurementas a Reflection of Business Strategy
  • 10.
  • 11.
    Unpacking Corporate Objectives Imagesfrom http://bluesummitstrategy.com/strategy/mission-vs-vision/2007/ , https://peakon.com/resources/mini-guides/how-to-effectively-communicate-strategy-to-employees/ , https://painless.software/vision-mission-values-strategy-actions , https://2012books.lardbucket.org/books/management-principles-v1.1/s08-02-the-roles-of-mission-vision-an.html accessed 17/7/2019
  • 12.
    From the Ford’s‘about us’ web page Our purpose [assumed to be their vision statement]: To help build a better world, where every person is free to move and pursue their dreams. Explanation of our purpose [assumed to be their mission statement] • We believe in the power of creating a world with fewer obstacles and limits, where people have the freedom to build a better life and pursue their dreams. • To shorten the distance between where you are and where you want to go. • To connect people down the road and over the horizon – to discover possibilities, and enjoy the thrill, adventure and pride of moving freely. • From day one, we’ve provided people with the tools to help them move forward and upward. We’ve innovated to expand their opportunities and we’ve worked to earn their trust, every single day. • We honour our legacy as we build the future – a better world for generations to come. Because when everyone is free to move and free to dream, we do what we do best: we change the world. Source: https://corporate.ford.com/about/purpose.html, https://corporate.ford.com/about/culture.html Further information see Ford’s Integrated Sustainability and Financial Report 2021 at https://corporate.ford.com/microsites/integrated-sustainability-and-financial-report-2021/files/ir21.pdf , accessed 11/10/2021
  • 13.
    From the Tony’s‘our mission’ web page https://tonyschocolonely.com/uk/en/our-mission Tony’s Chocolonely (2021) “Crazy about chocolate, serious about people” Tony’s Chocolonely (2021) “Together we make 100% slave free the norm in chocolate. Not just our chocolate, but for all chocolate worldwide.”
  • 14.
  • 15.
  • 16.
    The Role ofStrategy ….. To deliver Competitive Advantage • Strategy should specify “how a firm can actually create and sustain a Competitive Advantage in an industry” Michael Porter • “A Competitive Advantage is an ability to make your company’s product or service preferable to your competitors.” Deborah Hunt
  • 17.
    • A morerecent external view of strategy – with whom do I have to share the VALUE.
  • 18.
    Porter’s generic strategies Source:Adapted with the permission of The Free Press, a Division of Simon & Schuster, Inc., from Competitive Advantage: Creating and Sustaining Superior Performance by Michael E. Porter. Copyright © 1985, 1998 by Michael E. Porter. All rights reserved.
  • 19.
    Cost Leadership • Options •Calculated under-pricing • Be low price rather than lowest price • Works best when…….. • Price competition between rivals is especially vigorous • Standardised product • Buyers use the product in much the same way • Low switching costs • Potential pitfalls • Price cut is too large • Not Sustainable • Where price cutting is the only tool used
  • 20.
    Differentiation • Options • Lowerthe buyers’ costs of using the product • Raise the performance of the product • Increase intangible benefits from a product • Works best when…….. • Many ways to differentiate a product or service • Few competitors following a similar approach • Dynamic environment • Potential pitfalls • Differentiation does not benefit the buyer • Over-differentiation • Trying to charge too high a price for differences
  • 21.
    Focus • On thebasis of • Cost • Differentiation • Works best when…….. • Few rival • An industry has many segments • Potential pitfalls • Low entry barriers • Niche market may not be long-lived • Segment is very attractive examples: hotelF1, Viva / Aldi / Lidl example: ARM Holdings mobile phone chips
  • 22.
    Can you differentiateAirlines by their Strategies?
  • 23.
    ‘Stuck in themiddle’? Porter argues: • Choose which generic strategy to adopt and then stick to it. • Failure to do this leads to a danger of being ‘stuck in the middle’ – doing no strategy well. The argument for pure generic strategies is controversial. Porter acknowledges that the strategies can be combined into ‘hybrid ’ strategies.
  • 24.
    Here’s some leadingorganizations, presumably they have a Strategy and have elected to differentiate themselves from their competition. Are they ‘Better’ than their competitors or are they ‘Different’?
  • 25.
    ‘Better’ than theircompetitors or ‘Different’?
  • 26.
  • 27.
    “We are a‘luxury’ hotel, I suppose. But ‘luxury is about more than the chandeliers. It’s about all, and I mean all, our people understanding how they can learn to understand customers’ needs. Then focusing totally on meeting these needs.”
  • 28.
  • 29.
    To design adesk which may cost $1,000 is easy but to design a functional and good desk which shall cost only $50 can only be done by the very best Ingvar Kamprad
  • 30.
  • 31.
    “Selling fashion islike selling fish. It’s worth more when it’s fresh. Because our supply network moves product ideas from ‘catwalk to rack’ in around two weeks, we get a huge revenue advantage” E Ortega, Founder Indetex
  • 32.
  • 33.
    “The real secretof Toyota is the way it solves problems at the operational level” H Spearman, Lean Guru.
  • 34.
  • 35.
    “At our heart,we are a process and technology company. So far we have leveraged this capability mainly in a B2C sense. But we also leverage it in the B2B arena. What’s important is how powerful your capabilities are.” Jeff Bezos
  • 36.
  • 37.
    “We started lifeas a trading company – constantly searching for opportunities to bring new foods to our customers. Now we are also a food manufacturer, but we still have to maintain the fast response and flexibility that made us successful in the first place” M. David, Davigel
  • 39.
  • 40.
    Porter’s generic strategies Source:Adapted with the permission of The Free Press, a Division of Simon & Schuster, Inc., from Competitive Advantage: Creating and Sustaining Superior Performance by Michael E. Porter. Copyright © 1985, 1998 by Michael E. Porter. All rights reserved.
  • 41.
    Are they aB2C or a B2B company?…
  • 42.
    Have they gotthere by being… •better, or •different from their competitors?
  • 43.
    • better, or •different Are you going to get there by being… from your competitors? Better… Different…
  • 44.
    Better or different? “Better”and “Different” operations teach us different things........