Leandrie Turner is a British national who has over 15 years of experience in healthcare administration and medical secretarial roles. She currently works as a Medical Secretary for Basingstoke Colorectal Partners, a private medical practice, where she provides direct administrative support to consultants and interfaces with patients. Prior to this, she held various clinical and administrative roles for both private healthcare companies and independent agencies.

1. Leandrie Turner
Basingstoke, Hampshire, UK
PERSONAL PROFILE:
Nationality:British
Status: UK resident
Phone: 07401081930
Email: mara.turner87@gmail.com
OVERVIEW:
Skilled and experienced Administrator,Medical Secretary / PA, with a deep career history within the healthcareprofession.
Extensive operational and administrativeexperiencewithin largehealthcareorganisationsand privately-owned practices.
EMPLOYMENT SUMMARY:
Position Company Period Sector
Medical Secretary
Basingstoke Colorectal Partners
July 2014 - Current
Private Practice /
part-NHS
Health Care Assistant
BMI Healthcare
April 2014 – July 2015
Private Healthcare
Company Director / Owner Stag Solutions Ltd
April 2012 – April 2014 Private Company /
Software Solutions
Clinical Health Care
Assistant
Thornbury Nursing Services
June 2011 – September
2013
Independent
Nursing agency
Health Care Assistant
Treloar College
March 2010 – July 2012
Independent College
for Disabled
Students
Care Assistant
Echoes Community Care
October 2009 – June
2010
Home Care
(domiciliary care)
service
Personal live in carer
Active Assistance
January 2009 – October
2009
Home Care
(domiciliary care)
service
Personal live in carer
Private home
July 2008 to November
2008
Private employment
/ Domiciliary care
Aftercare Manager
Top Kidz Aftercare
June 2007 to June 2008
Healthcare
Teaching Assistant
Footprints Pre-School
January 2007 –
December 2007 Healthcare
TITLE: Medical Secretary
COMPANY: Basingstoke Colorectal Partners

2. PERIOD: July 2014 - Current
BasingstokeColorectal is a Partnership of fiveColorectal Consultants and General Surgeons; covering complaints,
investigations,treatments and surgery. Their primary concern is the patient/customer and their primary aimis to providea
firstclassservicewith clarity,through consultation to any treatment which may be needed.
As the Medical Secretary, I am the personal assistantto the consultants;this is a very customer focused role where alongside
the provision of directsupportto the consultants,I also providea directpatientinterface inclusiveof the required
administration and stakeholder liaison.
The role involves:
▪ Audio/Touch typing
▪ Manage consultantdiariesand travel arrangements; Providingdedicated Personal Assistantsupportto medical
professionals;Providingadministrativeassistancewith medical research;
▪ Planningand co-ordinatingclinics and theatrelists;
▪ Mentoring and inductingnew staff;
▪ Supporting integration of new technologies and processes;
▪ Updating and maintaining medical records;
▪ Managingappointments for patients and arrangingthe general scheduleof the consultants;
▪ Dealingwith correspondence and general queries from patients/customers;
▪ Authoring of patient and other professional correspondence;
▪ Creation and management of practicefilingsystems,adheringto data protection policies;
▪ Financesupportincludingdirectpatientand third-party billing;monitoringaccounts receivables;initiatingcollection
callsand reminders;
▪ Managingthe practice’s monthly Financial returns;
▪ Co-ordinatingsamples for medical testingand liaison with the appropriatemedical departments;
▪ Maintainingpatientnotes with accuratetest result information and patient liaison regardingtestresults;
▪ Managingappointments with hospitalsin order to supportpatients;
▪ Presenting the results of the research to the employer and explainingits wider significance;
▪ Providing Personal Assistantsupportto Senior Medical Staff.
TITLE: Health Care Assistant
COMPANY: BMI Healthcare, The Hampshire Clinic
PERIOD: April 2014 – July 2015
BMI Healthcareis an independent provider of privatehealthcare,offering treatment to privatepatients, medically insured
patients, and NHS patients. It is a subsidiary of General HealthcareGroup (GHG), and has 66 hospitals (and healthcare
facilities),and 9500 employees across the UK with headquarters based in London.
The role involved:
● To ensure that standards of customer careare consistently maintained atall times in accordancewith agreed
operational policies and procedures as a skilled member of the department team.
● To assistSenior Staff in their management of the department and to provideeffective leadership and management in
their absence.
● Medical administration for patients within a hospital environment
● Delivery of the patient’s medical care and associated needs
TITLE: Clinical Health Care Assistant
COMPANY: Thornbury Nursing Services
PERIOD: June 2011 – September 2013
Established in 1983,Thornbury NursingServices is one of the UK’s leadingindependent nursingagencies. Providingskilled
healthcareworkers across theUK to an ever expanding spectrum of clients requiringthe best clinical staff on a temporary
basis.
The role involved:
● Provision of complex clinical care;
● Maintainingprofessional and positiverelationshipswith both the clinical teamand the family;
● Performing basic laboratory tests and phlebotomy tests;
● Preparingand administeringmedications or immunizations,authorizingprescription refills;

3. ● Collectingand preparinglaboratory specimens.
TITLE: Health Care Assistant
COMPANY: Treloar College
PERIOD: March 2010 – July 2012
The Treloar Trust provides education,care, therapy, medical supportand independence trainingto young people with
physical and learningdisabilities fromall over the UK and overseas. Treloar’s is a registered charity with a turnover of around
£19 million. The roleinvolved providinghigh quality holisticnursingcareunder the guidanceand supervision of a register ed
nurse.
The role involved:
● Assistingdoctors and nurses in the runningof regular clinics
● Administeringphlebotomy and other tests
● Assistingwith personal care
● Preparingand administeringmedications
TITLE: Care Assistant
COMPANY: Echoes Community Care
PERIOD: October 2009 – June 2010
Echoes Community Care is a leadingprovider of quality careand support for people in their own homes located across
Berkshire, Hampshire,Surrey and West Sussex. The serviceis a home care(domiciliary care) service,provided by an agency
which is registered to provide personal careto its clients.
The role involved:
● Administeringpersonal care;
● Administeringmedications and wound care;
● Helpingwith rehabilitation programmes,as prescribed by Healthcareprofessionals.
TITLE: Personal live in carer
COMPANY: Active Assistance
PERIOD: January 2009 – October 2009
Active Assistanceisa livein careagency offering carejobs and carework throughout the UK
The role involved:
● Administeringpersonal Care;
● Enablingmobility assistingwith rehabilitation;
● Dietetics;
● Assistingwith medications as prescribed by medical team;
● Day to day household tasks;
● Reporting & Recordingas per company procedure.
TITLE: Personal live in carer
COMPANY: Private residence / Domiciliary
PERIOD: July 2008 to November 2008
I was employed privately as a live-in carer for a clientwith complex health issues and severedisabilities.
The role involved:
● Administeringpersonal care;
● Enablingmobility and assistingwith rehabilitation;
● Dietetics;
● Assistingwith medications;
● Day to day household tasks.
TITLE: Aftercare Manager
COMPANY: Top Kidz Aftercare
PERIOD OF EMPLOYMENT: June 2007 to June 2008

4. The role involved:
● Responsiblefor the welfare, safety and general care of children;
● Supervisingmeal preparations and meal times, revisingand play times;
● Creating rosters for monthly and daily events/activities;
● Planningand co-ordination of events;
● Liaisingwith parents regardingprogress,problems and general well-beingof children;
● Transportingchildren to outdoor activities.
TITLE: Teaching Assistant
COMPANY: Footprints
PERIOD OF EMPLOYMENT: January 2007 – December 2007
The role involved:
● Preparingthe classroomfor lessons;
● Listeningto and assessingchildren readingabilities;
● Helpingchildren who need additional support;
● Helpingteachers to plan learningactivities;
● Supporting teachers and children in managingclass activities;
● Supporting out of school activitiesand sports events;
● Carryingout administrativetasks.
Achievements
● 2009 & 2010 – Took partin the ‘3 Peaks Challenge’raisingmoney for The Backup Trust, a charity for Spinal Injuries;
● 2010 & 2011 - Created and ran a support group for young adults with Duchene Muscular Dystrophy;
● 2009-2012 - Through closeand thorough negotiation with a local primary caretrustI was ableto successfully
evidence the need for better treatment and equipment for the careof persons with physical disabilities in Hospital,
which led to the introduction of better practices and equipment.
● 2015 -Health and safety success story - I implemented standingdesks atwork to promote healthier lifestyleat work
and reduce back related problems.
Education and Qualifications
● 2015 – Level 3 Diploma in Medical and Clinical
Administration
● 2014 - Level 2 Business Administration
● 2013 – FirstAid at Work Qualified
● 2013 – Moving & HandlingPatients Qualified
● 2012 – Level 3 Access to Healthcare
● 2002-2006 – A Level subjects (English,Afrikaans,
Hospitality Studies,Economics,Biology)
Other Skills
General:
Officepackages,good organisational and communication skills, flexibility, interpersonal skills,client/stakeholder liaison and
interface, ability to multitask.