The project analyzed and measured the Individual Mobilization Augmentee (IMA) and Reserves reenlistment and extension process. Key improvements included reducing the number of extension steps by 90% and standardizing the process through a new Standard Operating Procedure. This led to quicker monitoring, identification, and accession of qualified reenlistees.

1. RESULT: Reduced number of extensions by 90%, Standardization of Process, New SOP
Key Improvement: Recommended eliminating 29 steps in current process
IMPACT: Quicker monitoring, identification, and accession of qualified reenlistees
Project: Analyze
Measure
IMA (Reserves) Reserve Support Unit (RSU) Air Stations West (ASW) Individual Mobilization Augmentee (IMA) and 160
140
OVE R A L L C Y C L E T IME 80.0%
70.0%
60.0%
Reserves Reenlistment and Extension Process
Retention and
120 50.0%
100
OVE R AL 40.0%
80
L S eries 1
60 30.0%
12 No 40
20.0%
16
11
Extension
Route request Local 26 82 27 29 30 31 32 33 34
20
to Senior Has Marine Yes No Submit to MOBCOM Yes RSU is notified Marine Yes
Extension HQMC Print TFRS Active Local Unit
Enlisted been MOBCOM via Submits to of length of Draft NAVMC performs
Approved Approves message Duty RUC Runs on Diary
proactive? TFRS HQMC extention extesion
(90 days)
Yes
No
0 10.0%
No
1 3 5 7 9 11 13 15 17 19 21 23 25 27
0.0%
13
Training A dminis trative Medic al C ommand
End
I-MR Chart of OVERALL
17 18
19
21 22 23 24 25
Training A dminis trative Medic al C ommand
Marine
Appropriate No Sent to MOBCOM MOBCOM/MM RSU verifies
NAVMC 321
signatures
on RSU
MOBCOM via reports on SB updates through End U C L=170.5
Drafted
obtained
Active
CSC Diary records MCTFS 160
Duty RUC
n iv u l a e
I d id a V lu
Yes
71 73 74
120
25
Dept. 1
RSU S1
Verified in
_
reports on
MCTFS
End 80 X=77.5
Diary
40
Yes 36 37 38
5 Conduct
Timelines s of s upport
10
20
2
Identify Training Provide Roster
Does 8
Marine is 35
Notify training
0
CPIMS Project ID No.:
1 Marines 3
Make 4 Yes Extention No Marine of
Educate Marine Screened Yes
Start (12-14, 6- Initial
Marine desire to (Refer to
30 days
Requireme LC L=-15.5
(c alls /c ommunic ation) Timelines s of
9, or 3-6 Contact RECC 60 61 62 63 39 40 41
Reenlistment 42
Marine routes 45 Marine43
submits 46 47 48 50 84 51 52 58 53 59 75 77 78 79
Reenlist Checklist) nts Fitnes Report RSU CO Submit to MOBCOM MOBCOM DD form 4 drafted Marines
months out No No Yes Print TFRS Yes Local unit runs
Admin/Billet
Dates
Effort is RSU follows up Marine Discrep package package via
provided
completed
MOBCOM via Screens Discrepencies forwards to
HQMC
Notify Marine and sent to Marine CO Signs performs
On Active RSU verifies Individual 3 6 9 12 15 18 21 24 27
Sponsor documented if needed rescreened encies created on Marine's Chain package to Approved Message Duty on diary via MCTFS folder closed
O bse r v a tion
s upport (c alls /c ommunic ation)
Identified endorsement TFRS package HQMC for signature reenlistment
Marine of Command RSU
ODSE68
Reports 69 No 9
RSU IMA
E-mail
Messages 6
Annotate Screening 64 65 67 Yes No No
Phone call
MARADMINS/ Marines Checklist On Yes Marines goes
Orders Medical
U C L=114.2
15
Intentions not Orders to medical 70 72
to reenlist
No
Career Planer
Folder
RELM Request 49
Rejected and
sent back to
76 80
MOBCOM
81
MOBCOM 100
Q uality of s upport (C areer P lanner
Sent to
k nowledge level) Q uality of s upport
66 Reports on updates
M v gR n e
7 the RSU MOBCOM
o in a g
Follow-up) RSU provides diary records
(6 month, 3 letter
75
(C areer P lanner k nowledge level)
month, 45 day)
NAV015239
50
__
54
Marine signs 85 55 56 57 25
M R=35.0 10 A vailability of information A vailability of
TFRS Submit signed
Message
acknowledging
disapproval
CO Signs copy via TFRS
to be archived
Marine is
dropped
End
0 LC L=0
information
3 6 9 12 15 18 21 24 27