Dr. Jackie Damrau proposes a breakout session on modeling content using business process modeling notation (BPMN). Attendees will learn how to use BPMN to model content, about business process management and how modeling can define many things. They will also learn the different types of modeling structures available and how to adapt them for content. The session outline covers what a process model is, process logic questions that can be asked, and available model types. Dr. Damrau is a certified BPMN professional who uses BPMN at her job to model business processes.

1. Modeling Your
Content Using
BPMN
Dr. Jackie Damrau
Certified BPMN Professional, STC Fellow

2. Call for Proposal
• Session Type: Breakout
• Session Description: Content is still “king” to those in the
technical communication or content strategy space. I have
found it easier to “craft” content for just about anything by
modeling it using the BPMN methodology. It’s like mind
mapping, but with more of a structure than one expects. I can
model my thoughts in free-flow or by using swimlanes for a
more structured approach.
• Attendees will learn:
o How to use business process modeling (BPM) with its notation (BPMN)
to model content
o About the field of business process management and how modeling
can help define so many things
o The different types of modeling structures that are available for
specific industries and how to adapt them for use with their content
12/26/2014 2
LavaCon 2015: 18-21 October , New Orleans at the Astor Crowne Plaza
(Submit a CFP: http://lavacon.org/2015CFS.pdf)

3. Session Outline
• What is a model?
• What is a process?
• What is a process model?
• What is process logic?
• What process logic questions can I ask?
• What process model types are available?
12/26/2014 3
LavaCon 2015: 18-21 October , New Orleans at the Astor Crowne Plaza
(Submit a CFP: http://lavacon.org/2015CFS.pdf)

4. Dr. Jackie Damrau
• A certified BPMN Professional
• A Senior BPM Analyst for a global commercial real estate
company where she models business processes and
other department workgroup processes using BPMN
modeling notation
• A Fellow of the Society for Technical Communication
(STC), member of the STC North Texas Lone Star chapter
and the Instructional Design & Learning SIG, and the
Book Review Editor for Technical Communication
• Enjoys reading literature, sociology, linguistics, and
philosophy
• Can be found here:
o LinkedIn (http://www.linkedin.com/in/jackiedamrau)
o Twitter (@damrauja)
12/26/2014 4
LavaCon 2015: 18-21 October , New Orleans at the Astor Crowne Plaza
(Submit a CFP: http://lavacon.org/2015CFS.pdf)