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STARTING SMALL IN A BIG WAY:
The Story of Cape Town’s Victoria and
Alfred Waterfront
Dr Laurine Platzky
Western Cape Government
26 September 2012
Where are we?




    Cape Town
Quick Stats
Victoria and Alfred Waterfront: CAPE TOWN
Key Success factors 1
1988: The Brief was to

make the Waterfront a very special place for all Capetonians

Long process leading to 1st phase of construction started in mid-1980s

• Leadership – Mayor of Cape Town, officials, private sector

• Partnership – public, private – initially local, now back to local

• Attention to detail – in everything – physical, conceptual, practical

• Quality – materials, staff, skills, lived experience of visitors

• Role of design – complimenting heritage, unobtrusive modern
Key success factors 2

• Innovation

• Balance

• Appropriateness

• Scale

• Phasing

• Retail Trends

• Safety and Security
Safety and Security
• Zero tolerance on begging
• Visible security guards (about 90 at anytime) and
  excellent CCTV
• Highly effective group of senior ex-police officials
• Site social workers work with homeless people (each
  month work with +/- 35 homeless and +/-3,000 people
  escorted off premises)
• Crime or incident statistics extremely low
• Reality is SA follows international trend of dramatic
  increase in begging in tourist locations exacerbated by
  significant increase in homeless people attracted to
              Cape Town (economic downturn)
Infrastructure, innovation, skills and spirit




Ingredients for economic growth and quality of life
Financial and Economic Impact
Finance:
•   1988 Transnet Pension Fund

•   2007 London and Regional & Dubai World with ABSA

•   2010 PIC, GEPF and Growth Point

Economic Impact:
•   1997 post-construction, permanent jobs - 6730

•   2012 Jobs – 16 000
Self sufficiency and sustainability


“One huge differentiator from most of the major
Waterfronts around the world is that the V & A is
entirely independently financed with zero dependency
on public coffers – this is a unique and remarkable
achievement. The public purse is not required to
finance building and maintenance of quay walls or
jetties or children’s play areas, no infrastructure or
events. This is an enviable position.”
                                      David Green CEO V&A
IT ALWAYS SEEMS IMPOSSIBLE UNTIL IT’S DONE – Nelson Mandela




“The historic docklands around the Victoria and Alfred Basins in Cape Town should be
redeveloped as a mixed use area, focusing on tourism and residential development, and most
importantly, retaining the working harbour in operation”
                                                                     – Burggraaf Committee 1987
Planning Agility is Key
Heading

 Sub-heading

 • text




Table Bay Hotel in background with One and Only Hotel under construction in foreground
The Product

Product Mix and Increasing Range:
• 7 Hotels

• +80 Restaurants

• +450 Retail

• Film industry

• Fishing

                             One and Only Hotel
V&A Uniqueness

Authentic Working Harbour : active dry dock
• Syncro lift where vessels are shot blasted, painted repaired and sometimes literally cut
  up and dismantled with torches
• Tug boats and pilot boats berth
• Almost 100 fishing boats based at V&A
• Authentic if sometimes gritty “theatre of activity” which traditionally the public would
  NEVER get close to or be able to observe. Almost without exception around the world
  “ports” are private property and the public rarely if ever have access
• Captivating source of entertainment for young and old: gritty but AUTHENTIC

Concentration on Locals:
• Seasonality of tourism means businesses cannot survive through winter if they do
  not have a solid loyal local following
• Increasingly tourists want to go where locals go - growing resistance to artificial
  synthetic ‘tourist traps’. Rewarding experience for tourists is interaction with locals
  V&A provides safe platform for tourists to interact with locals
The Product

Product Mix and Increasing Range:

•   Social facilities e.g. aquarium

•   Public spaces e.g. amphitheatre

•   Heritage e.g. Nobel Square

•   Tourism links e.g. Robben Island

    Museum

•   Academic e.g. UCT Business

                    School
Residential Units, Marina, BP Head Office, One & Only
The Product

Product Mix and Increasing Range:
• Residential units:

  • High value

  • Slightly removed for privacy and quiet

• The Marina from the Tank Farm

• Future: Ocean Terminal
World Class Stadium in spectacular environment
Events and Links

Product Mix and Increasing Range:
• New Year’s Eve, Jazzathon, Wine Festival

• Cape Town International Convention Centre

• Cape Town Stadium

•   Metropolitan Golf Course

• Somerset Hospital
V&A during 2010 FIFA World Cup: 64 Things to Do

Peak day - over 180,000 people through V & A in one day
Over 2 million visitors over the tournament
Three of most successful simple things V&A did during 2010FWC:
1. Proactively provided a tiered structure of variety of viewing
   opportunities - from entirely free to fully hosted around the site
2. Employed and trained 40 V&A Ambassadors brightly dressed - to
   meet greet and assist people around V&A and to CT Stadium -
   hugely popular and practical –suddenly massive number of
   people descending on site with no idea of the geography (food,
   toilets, bars, stadium)
3. Produced map ‘64 reasons to celebrate’ linked to the 64 games,
   giving 64 things to do in and around the V & A when not
                 watching football
Many people have returned since 2010FWC with these maps!
Character of Precincts


                                                                              Key associations & opportunities:
                                                                              Business district (including a hotel)
                                                                              Cultural hub
             Victoria Wharf                                                   Heritage hub
         Key associations & opportunities:
                                                       Clock Tower            Residential
                                                                              The professional hub of the V&A. This
         Cosmopolitan and sophisticated                                       is a vibrant day / night destination, with
         Retail                                                               offices, exclusive residential and retail,
         Water’s edge                                                                                                                    Gateway
                                                                              museums, galleries and eateries.
         The sophisticated heart of the V&A
         Waterfront, synonymous with a                                                                                     Key associations & opportunities
         cosmopolitan shopping experience,                                                                                 Commerce & light industry
         at the water’s edge.                                     Key associations & opportunities:                        Residential – a place where locals live,
                                                                  Meeting place                                            year round
                                                                  Family-friendly                                          Access hub- strong pedestrian, public
                                           Pierhead &             The meeting place for the world. An eclectic,            and vehicular links to the City and the
                                                                  vibrant, cosmopolitan connection point to                Waterfront
                                          Market Square           the precincts within the Waterfront, known
           Granger Bay                                                                                                     House an iconic building to create
                                                                  for family- and water-based fun, activities              stature and a sense of arrival
Key associations & opportunities:                                 and entertainment. It offers something, for              A hard-working and creative
Lifestyle                                                         everyone.                                                commercial & residential hub.
Outdoors
Residential
Earmarked to become a sporting /                     Portswood Ridge                                            North Wharf
lifestyle / outdoors area, appealing to
both the younger and more active              Key Associations & Opportunities:                     Key associations & opportunities
Capetonian.                                   Tranquil, peaceful private; oasis from the            Artisanal
A place to connect with the sea.              bustle                                                Design, craft & retail with a local flavour
Optimal location for residential,             Commercial (hotels, wellness-orientated)              Family-friendly
events and water-based retail.                A place of rejuvenation and wellness. A               The “second heart” of the Waterfront and our
                                              tranquil and peaceful haven from                      retail environment, where there is a focus on
                                              everyday city life. Earmarked for like-               artisanal food, craft, design and fashion, in a
                                              minded commercial and retail tenants and              down-to-earth, affordable environment that is
                                              residential.                                          truly Capetonian and wholly family-friendly.
V&A by night with Cape Town Stadium on right
Cidade Marvelhosa

• Beautiful old buildings and districts/precincts

• Modern city spread beyond

• Uniqueness and character

• Sense of Place

• Platform for promotion: 2014 and 2016

You are invited to Cape Town to share the

      experiences of the V&A Waterfront

                   Hope to see you soon!
Lasting impact depends on good planning!




Thank you • Vielen Dank • Gracias • Merci •   • Obrigada

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Apresentação Laurine Platzky

  • 1. STARTING SMALL IN A BIG WAY: The Story of Cape Town’s Victoria and Alfred Waterfront Dr Laurine Platzky Western Cape Government 26 September 2012
  • 2. Where are we? Cape Town
  • 3.
  • 5. Victoria and Alfred Waterfront: CAPE TOWN
  • 6. Key Success factors 1 1988: The Brief was to make the Waterfront a very special place for all Capetonians Long process leading to 1st phase of construction started in mid-1980s • Leadership – Mayor of Cape Town, officials, private sector • Partnership – public, private – initially local, now back to local • Attention to detail – in everything – physical, conceptual, practical • Quality – materials, staff, skills, lived experience of visitors • Role of design – complimenting heritage, unobtrusive modern
  • 7.
  • 8. Key success factors 2 • Innovation • Balance • Appropriateness • Scale • Phasing • Retail Trends • Safety and Security
  • 9. Safety and Security • Zero tolerance on begging • Visible security guards (about 90 at anytime) and excellent CCTV • Highly effective group of senior ex-police officials • Site social workers work with homeless people (each month work with +/- 35 homeless and +/-3,000 people escorted off premises) • Crime or incident statistics extremely low • Reality is SA follows international trend of dramatic increase in begging in tourist locations exacerbated by significant increase in homeless people attracted to Cape Town (economic downturn)
  • 10. Infrastructure, innovation, skills and spirit Ingredients for economic growth and quality of life
  • 11. Financial and Economic Impact Finance: • 1988 Transnet Pension Fund • 2007 London and Regional & Dubai World with ABSA • 2010 PIC, GEPF and Growth Point Economic Impact: • 1997 post-construction, permanent jobs - 6730 • 2012 Jobs – 16 000
  • 12. Self sufficiency and sustainability “One huge differentiator from most of the major Waterfronts around the world is that the V & A is entirely independently financed with zero dependency on public coffers – this is a unique and remarkable achievement. The public purse is not required to finance building and maintenance of quay walls or jetties or children’s play areas, no infrastructure or events. This is an enviable position.” David Green CEO V&A
  • 13. IT ALWAYS SEEMS IMPOSSIBLE UNTIL IT’S DONE – Nelson Mandela “The historic docklands around the Victoria and Alfred Basins in Cape Town should be redeveloped as a mixed use area, focusing on tourism and residential development, and most importantly, retaining the working harbour in operation” – Burggraaf Committee 1987
  • 15. Heading Sub-heading • text Table Bay Hotel in background with One and Only Hotel under construction in foreground
  • 16. The Product Product Mix and Increasing Range: • 7 Hotels • +80 Restaurants • +450 Retail • Film industry • Fishing One and Only Hotel
  • 17.
  • 18. V&A Uniqueness Authentic Working Harbour : active dry dock • Syncro lift where vessels are shot blasted, painted repaired and sometimes literally cut up and dismantled with torches • Tug boats and pilot boats berth • Almost 100 fishing boats based at V&A • Authentic if sometimes gritty “theatre of activity” which traditionally the public would NEVER get close to or be able to observe. Almost without exception around the world “ports” are private property and the public rarely if ever have access • Captivating source of entertainment for young and old: gritty but AUTHENTIC Concentration on Locals: • Seasonality of tourism means businesses cannot survive through winter if they do not have a solid loyal local following • Increasingly tourists want to go where locals go - growing resistance to artificial synthetic ‘tourist traps’. Rewarding experience for tourists is interaction with locals V&A provides safe platform for tourists to interact with locals
  • 19. The Product Product Mix and Increasing Range: • Social facilities e.g. aquarium • Public spaces e.g. amphitheatre • Heritage e.g. Nobel Square • Tourism links e.g. Robben Island Museum • Academic e.g. UCT Business School
  • 20. Residential Units, Marina, BP Head Office, One & Only
  • 21. The Product Product Mix and Increasing Range: • Residential units: • High value • Slightly removed for privacy and quiet • The Marina from the Tank Farm • Future: Ocean Terminal
  • 22. World Class Stadium in spectacular environment
  • 23. Events and Links Product Mix and Increasing Range: • New Year’s Eve, Jazzathon, Wine Festival • Cape Town International Convention Centre • Cape Town Stadium • Metropolitan Golf Course • Somerset Hospital
  • 24. V&A during 2010 FIFA World Cup: 64 Things to Do Peak day - over 180,000 people through V & A in one day Over 2 million visitors over the tournament Three of most successful simple things V&A did during 2010FWC: 1. Proactively provided a tiered structure of variety of viewing opportunities - from entirely free to fully hosted around the site 2. Employed and trained 40 V&A Ambassadors brightly dressed - to meet greet and assist people around V&A and to CT Stadium - hugely popular and practical –suddenly massive number of people descending on site with no idea of the geography (food, toilets, bars, stadium) 3. Produced map ‘64 reasons to celebrate’ linked to the 64 games, giving 64 things to do in and around the V & A when not watching football Many people have returned since 2010FWC with these maps!
  • 25. Character of Precincts Key associations & opportunities: Business district (including a hotel) Cultural hub Victoria Wharf Heritage hub Key associations & opportunities: Clock Tower Residential The professional hub of the V&A. This Cosmopolitan and sophisticated is a vibrant day / night destination, with Retail offices, exclusive residential and retail, Water’s edge Gateway museums, galleries and eateries. The sophisticated heart of the V&A Waterfront, synonymous with a Key associations & opportunities cosmopolitan shopping experience, Commerce & light industry at the water’s edge. Key associations & opportunities: Residential – a place where locals live, Meeting place year round Family-friendly Access hub- strong pedestrian, public Pierhead & The meeting place for the world. An eclectic, and vehicular links to the City and the vibrant, cosmopolitan connection point to Waterfront Market Square the precincts within the Waterfront, known Granger Bay House an iconic building to create for family- and water-based fun, activities stature and a sense of arrival Key associations & opportunities: and entertainment. It offers something, for A hard-working and creative Lifestyle everyone. commercial & residential hub. Outdoors Residential Earmarked to become a sporting / Portswood Ridge North Wharf lifestyle / outdoors area, appealing to both the younger and more active Key Associations & Opportunities: Key associations & opportunities Capetonian. Tranquil, peaceful private; oasis from the Artisanal A place to connect with the sea. bustle Design, craft & retail with a local flavour Optimal location for residential, Commercial (hotels, wellness-orientated) Family-friendly events and water-based retail. A place of rejuvenation and wellness. A The “second heart” of the Waterfront and our tranquil and peaceful haven from retail environment, where there is a focus on everyday city life. Earmarked for like- artisanal food, craft, design and fashion, in a minded commercial and retail tenants and down-to-earth, affordable environment that is residential. truly Capetonian and wholly family-friendly.
  • 26. V&A by night with Cape Town Stadium on right
  • 27. Cidade Marvelhosa • Beautiful old buildings and districts/precincts • Modern city spread beyond • Uniqueness and character • Sense of Place • Platform for promotion: 2014 and 2016 You are invited to Cape Town to share the experiences of the V&A Waterfront Hope to see you soon!
  • 28. Lasting impact depends on good planning! Thank you • Vielen Dank • Gracias • Merci • • Obrigada

Editor's Notes

  1. In the late 1980s, a group of visionaries spearheaded the redevelopment of the historic docklands around the Victoria and Alfred Basins in Cape Town. The V&A Charter agreement with the city started with a simple goal: “To make the Waterfront a special place for all local Capetonians” and to reconnect the City of Cape Town with its historic working harbour, while accommodating tourism, residential development and retaining the working harbour. At the time, the area was a rundown part of the city’s harbour, an ugly duckling port and oil tank farm. It may have seemed like a pipeline dream to many and an impossible task to undertake but to quote former statesman, President Nelson Mandela, “It always seems impossible until it’s done.”
  2. One of the key factors in translating vision to strategy has been the “partnership with the City “ . A special flexible planning regime called the package of plans was introduced to fast track the planning process .The V&A Waterfront has become one of South Africa’s great success stories. Capetonians have been reconnected with their waterfront and harbour AND visitors are drawn from near and far, to experience one of the most spectacular settings in the world. Today, the V&A Waterfront is considered a jewel in South Africa’s crown.It is officially South Africa’s most visited tourist destination with more than 23 million visitors per year.