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Hello Memphis.
       April 23, 2009




Monday, April 27, 2009
A brief introduction to Zeus Jones.




Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
We build modern brands.




Monday, April 27, 2009
The top 10 marketing
      and advertising books.
       As voted by readers of Advertising Age.
       March 2, 2009




                                                 © Zeus Jones 2009
Monday, April 27, 2009
Eight of them were written before Google
       started selling ads.




Monday, April 27, 2009
© Zeus Jones 2009
Monday, April 27, 2009
The role of a brand is still the same but
       almost everything else has changed.




Monday, April 27, 2009
A (classic) brand is simply a collection of perceptions
      in the mind of the consumer.
       Paul Feldwick - 1991




Monday, April 27, 2009
Brand building through imagery.




Monday, April 27, 2009
Brands built using communications.




                                            From the Flickr of Pink Ponk

Monday, April 27, 2009
Branding solves communications problems.
                            From the Flickr of




                            From the Flickr of


Monday, April 27, 2009
Monday, April 27, 2009
A (modern) brand is... simply the sum of the great
      ideas used to build that brand.
       John Grant - 2006




Monday, April 27, 2009
Brand building through actual experience.




                                           From the Flickr of Justin Case

Monday, April 27, 2009
Brands built through interactions.




                                            From the Flickr of jurek d

Monday, April 27, 2009
Branding propelled by more interactions.




Monday, April 27, 2009
Brand Innovation Manifesto - John Grant

Monday, April 27, 2009
Modern branding isn’t taught in books it’s
       being created in the market.




Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
13.86 in




                                                                                                                                                                                                                      13.86 in




                                                                                                                                         21.14 in




                                                                                                                                                                                                                                                                              21.14 in
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              13.86 in




               4                                                Fallon | Minneapolis
                            Client: United                                           Publications:                       Issue:   Ext:
                                                                                     WSJ
                             Job #: ual12243
                       File Name: ual12243v1_Continents_WSJ.indd
                      Description: C-11 (coming out of) — Continents
                   Rev. Date/Time: 01.19.06          3:17 PM

                                                                                                Artist: Jamie Caliri
                             Bleed: n/a
                                                                                     Production Artist: Stephanie Samalis
                              Trim:
                                                                                            Art Director: Bob Barrie
                               Live: 13.86 x 21.14
                                                                                                  Writer: Stuart D’Rozario
               Gutter allowance: none
                                                                                               Producer: Paul Morita
                            Media: FP 4C
                                                                                     Project Manager: Kelly Yaremchuk
                             Fonts: Helvetica Neue 45 and 55
                                      Arial and Arial Black for marks and slug                Art Buyer: Shawn Smith
                                                                                            Group Head: Stuart D’Rozario
                       Ink Colors:     CMYK
                                                                                   Account Executive: Ryan Van Haaften

                                                                                                                                                                                                                                                                                                                                                                         13.86 in




                                                                                                                                                                                                                                                                                         It’s time to fly.




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      21.14 in
                                                                                                                                                    3                                                Fallon | Minneapolis
                                                                                                                                                                 Client: United                                           Publications:                       Issue:   Ext:
                                                                                                                                                                                                                          WSJ
                                                                                                                                                                  Job #: ual12243
                                                                                                                                                            File Name: ual12243v1_Pencil_WSJ.indd
                                                                                                                                                           Description: C-11 (coming out of) — Pencil
                                                                                                                                                        Rev. Date/Time: 01.19.06          3:17 PM

                                                                                                                                                                                                                                     Artist: Jamie Caliri
                                                                                                                                                                  Bleed: n/a
                                                                                                                                                                                                                          Production Artist: Stephanie Samalis
                                                                                                                                                                   Trim:
                                                                                                                                                                                                                                 Art Director: Bob Barrie
                                                                                                                                                                    Live: 13.86 x 21.14
                                                                                                                                                                                                                                       Writer: Stuart D’Rozario
                                                                                                                                                    Gutter allowance: none
                                                                                                                                                                                                                                    Producer: Paul Morita
                                                                                                                                                                 Media: FP 4C
                                                                                                                                                                                                                          Project Manager: Kelly Yaremchuk
                                                                                                                                                                  Fonts: Helvetica Neue 45 and 55
                                                                                                                                                                           Arial and Arial Black for marks and slug                Art Buyer: Shawn Smith
                                                                                                                                                                                                                                 Group Head: Stuart D’Rozario
                                                                                                                                                            Ink Colors:     CMYK
                                                                                                                                                                                                                        Account Executive: Ryan Van Haaften




                                                                                                                                                                                                                                                                                                                                                                                                                                 21.14 in
                                                                                                                                                                                                                                                                                                                                                                                                                                            1                                                Fallon | Minneapolis
                                                                                                                                                                                                                                                                                                                                                                                                                                                         Client: United                                           Publications:                       Issue:   Ext:
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  WSJ
                                                                                                                                                                                                                                                                                                                                                                                                                                                          Job #: ual12243
                                                                                                                                                                                                                                                                                                                                                                                                                                                    File Name: ual12243v1_Balloon_WSJ.indd
                                                                                                                                                                                                                                                                                                                                                                                                                                                   Description: C-11 (coming out of) — Balloon
                                                                                                                                                                                                                                                                                                                                                                                                                                                Rev. Date/Time: 01.19.06          3:17 PM

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Artist: Jamie Caliri
                                                                                                                                                                                                                                                                                                                                                                                                                                                          Bleed: n/a
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Production Artist: Stephanie Samalis
                                                                                                                                                                                                                                                                                                                                                                                                                                                           Trim:
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Art Director: Bob Barrie
                                                                                                                                                                                                                                                                                                                                                                                                                                                            Live: 13.86 x 21.14
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Writer: Stuart D’Rozario
                                                                                                                                                                                                                                                                                                                                                                                                                                            Gutter allowance: none
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Producer: Paul Morita
                                                                                                                                                                                                                                                                                                                                                                                                                                                         Media: FP 4C
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Project Manager: Kelly Yaremchuk
                                                                                                                                                                                                                                                                                                                                                                                                                                                          Fonts: Helvetica Neue 45 and 55
                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Arial and Arial Black for marks and slug                Art Buyer: Shawn Smith
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Group Head: Stuart D’Rozario
                                                                                                                                                                                                                                                                                                                                                                                                                                                    Ink Colors:     CMYK
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Account Executive: Ryan Van Haaften




                                                                                                                                                                                                                                                                                                      5                                                 Fallon | Minneapolis
                                                                                                                                                                                                                                                                                                                    Client: United                                           Publications:                       Issue:   Ext:
                                                                                                                                                                                                                                                                                                                                                                             WSJ
                                                                                                                                                                                                                                                                                                                    Job #: ual12243
                                                                                                                                                                                                                                                                                                              File Name: ual12243v1_SilverBirds_WSJ.indd
                                                                                                                                                                                                                                                                                                             Description: C-11 (coming out of) — SilverBirds
                                                                                                                                                                                                                                                                                                          Rev. Date/Time: 01.19.06           3:17 PM

                                                                                                                                                                                                                                                                                                                                                                                        Artist: Jamie Caliri
                                                                                                                                                                                                                                                                                                                    Bleed: n/a
                                                                                                                                                                                                                                                                                                                                                                             Production Artist: Stephanie Samalis
                                                                                                                                                                                                                                                                                                                     Trim:
                                                                                                                                                                                                                                                                                                                                                                                    Art Director: Bob Barrie
                                                                                                                                                                                                                                                                                                                      Live: 13.86 x 21.14
                                                                                                                                                                                                                                                                                                                                                                                          Writer: Stuart D’Rozario
                                                                                                                                                                                                                                                                                                     Gutter allowance: none
                                                                                                                                                                                                                                                                                                                                                                                       Producer: Paul Morita
                                                                                                                                                                                                                                                                                                                   Media: FP 4C
                                                                                                                                                                                                                                                                                                                                                                             Project Manager: Kelly Yaremchuk
                                                                                                                                                                                                                                                                                                                    Fonts: Helvetica Neue 45 and 55
                                                                                                                                                                                                                                                                                                                              Arial and Arial Black for marks and slug                Art Buyer: Shawn Smith
                                                                                                                                                                                                                                                                                                                                                                                    Group Head: Stuart D’Rozario
                                                                                                                                                                                                                                                                                                              Ink Colors:     CMYK
                                                                                                                                                                                                                                                                                                                                                                           Account Executive: Ryan Van Haaften




Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Monday, April 27, 2009
Brands are a tool for business success.




Monday, April 27, 2009
Classic branding prevents business success.




                                           From the Flickr of hey mr glen

Monday, April 27, 2009
Modern brands are built for a modern world.




Monday, April 27, 2009
Modern brands aren’t built through
       communications.




Monday, April 27, 2009
Modern brands are defined by what they do.




Monday, April 27, 2009
Regardless of industry, modern brands are
       service businesses first and foremost.




Monday, April 27, 2009
Modern brands invest in people, products
       and experiences instead of media.




                                              Via PSFK

Monday, April 27, 2009
Modern brands aren’t built around a
       promise, they’re built around a belief.




Monday, April 27, 2009
Modern brand strength is built by sticking
       to your beliefs not by opening your wallet.




                                             From the Flickr of niznoz

Monday, April 27, 2009
Modern brands live in the hearts of your
       employees not in the minds of your customers.




Monday, April 27, 2009
Modern brand strategy is an HR discipline.




Monday, April 27, 2009
The differences between modern brands
       and classic brands are profound.




Monday, April 27, 2009
Classic brands               Modern brands

                          Delivering a promise          Guided by a purpose

                           Internal structure             Internal culture

                   Singular consistent messages       Multiple coherent ideas

                         Communicate an image          Deliver an experience

                         Trust through authority     Trust through transparency

                              Controlling                  Empowering

                          Marketing as a layer          Marketing is built-in

               Create a transactional relationship      Create a community




Monday, April 27, 2009
Our industry needs to ask the profound
       questions.




Monday, April 27, 2009
What business are we in?


                                 What’s our role?


                           What do we actually produce?


                                How do we do it?


                         What kinds of people do we need?




Monday, April 27, 2009
The best thing about these questions is
       there isn’t one right answer.




Monday, April 27, 2009
The worst thing about these questions is
       that they aren’t being asked enough.




Monday, April 27, 2009
Thank you.
       zeusjones.com/blog
       twitter.com/adrianho




Monday, April 27, 2009

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Launch Memphis Workshop

  • 1. Hello Memphis. April 23, 2009 Monday, April 27, 2009
  • 2. A brief introduction to Zeus Jones. Monday, April 27, 2009
  • 15. We build modern brands. Monday, April 27, 2009
  • 16. The top 10 marketing and advertising books. As voted by readers of Advertising Age. March 2, 2009 © Zeus Jones 2009 Monday, April 27, 2009
  • 17. Eight of them were written before Google started selling ads. Monday, April 27, 2009
  • 18. © Zeus Jones 2009 Monday, April 27, 2009
  • 19. The role of a brand is still the same but almost everything else has changed. Monday, April 27, 2009
  • 20. A (classic) brand is simply a collection of perceptions in the mind of the consumer. Paul Feldwick - 1991 Monday, April 27, 2009
  • 21. Brand building through imagery. Monday, April 27, 2009
  • 22. Brands built using communications. From the Flickr of Pink Ponk Monday, April 27, 2009
  • 23. Branding solves communications problems. From the Flickr of From the Flickr of Monday, April 27, 2009
  • 25. A (modern) brand is... simply the sum of the great ideas used to build that brand. John Grant - 2006 Monday, April 27, 2009
  • 26. Brand building through actual experience. From the Flickr of Justin Case Monday, April 27, 2009
  • 27. Brands built through interactions. From the Flickr of jurek d Monday, April 27, 2009
  • 28. Branding propelled by more interactions. Monday, April 27, 2009
  • 29. Brand Innovation Manifesto - John Grant Monday, April 27, 2009
  • 30. Modern branding isn’t taught in books it’s being created in the market. Monday, April 27, 2009
  • 35. 13.86 in 13.86 in 21.14 in 21.14 in 13.86 in 4 Fallon | Minneapolis Client: United Publications: Issue: Ext: WSJ Job #: ual12243 File Name: ual12243v1_Continents_WSJ.indd Description: C-11 (coming out of) — Continents Rev. Date/Time: 01.19.06 3:17 PM Artist: Jamie Caliri Bleed: n/a Production Artist: Stephanie Samalis Trim: Art Director: Bob Barrie Live: 13.86 x 21.14 Writer: Stuart D’Rozario Gutter allowance: none Producer: Paul Morita Media: FP 4C Project Manager: Kelly Yaremchuk Fonts: Helvetica Neue 45 and 55 Arial and Arial Black for marks and slug Art Buyer: Shawn Smith Group Head: Stuart D’Rozario Ink Colors: CMYK Account Executive: Ryan Van Haaften 13.86 in It’s time to fly. 21.14 in 3 Fallon | Minneapolis Client: United Publications: Issue: Ext: WSJ Job #: ual12243 File Name: ual12243v1_Pencil_WSJ.indd Description: C-11 (coming out of) — Pencil Rev. Date/Time: 01.19.06 3:17 PM Artist: Jamie Caliri Bleed: n/a Production Artist: Stephanie Samalis Trim: Art Director: Bob Barrie Live: 13.86 x 21.14 Writer: Stuart D’Rozario Gutter allowance: none Producer: Paul Morita Media: FP 4C Project Manager: Kelly Yaremchuk Fonts: Helvetica Neue 45 and 55 Arial and Arial Black for marks and slug Art Buyer: Shawn Smith Group Head: Stuart D’Rozario Ink Colors: CMYK Account Executive: Ryan Van Haaften 21.14 in 1 Fallon | Minneapolis Client: United Publications: Issue: Ext: WSJ Job #: ual12243 File Name: ual12243v1_Balloon_WSJ.indd Description: C-11 (coming out of) — Balloon Rev. Date/Time: 01.19.06 3:17 PM Artist: Jamie Caliri Bleed: n/a Production Artist: Stephanie Samalis Trim: Art Director: Bob Barrie Live: 13.86 x 21.14 Writer: Stuart D’Rozario Gutter allowance: none Producer: Paul Morita Media: FP 4C Project Manager: Kelly Yaremchuk Fonts: Helvetica Neue 45 and 55 Arial and Arial Black for marks and slug Art Buyer: Shawn Smith Group Head: Stuart D’Rozario Ink Colors: CMYK Account Executive: Ryan Van Haaften 5 Fallon | Minneapolis Client: United Publications: Issue: Ext: WSJ Job #: ual12243 File Name: ual12243v1_SilverBirds_WSJ.indd Description: C-11 (coming out of) — SilverBirds Rev. Date/Time: 01.19.06 3:17 PM Artist: Jamie Caliri Bleed: n/a Production Artist: Stephanie Samalis Trim: Art Director: Bob Barrie Live: 13.86 x 21.14 Writer: Stuart D’Rozario Gutter allowance: none Producer: Paul Morita Media: FP 4C Project Manager: Kelly Yaremchuk Fonts: Helvetica Neue 45 and 55 Arial and Arial Black for marks and slug Art Buyer: Shawn Smith Group Head: Stuart D’Rozario Ink Colors: CMYK Account Executive: Ryan Van Haaften Monday, April 27, 2009
  • 39. Brands are a tool for business success. Monday, April 27, 2009
  • 40. Classic branding prevents business success. From the Flickr of hey mr glen Monday, April 27, 2009
  • 41. Modern brands are built for a modern world. Monday, April 27, 2009
  • 42. Modern brands aren’t built through communications. Monday, April 27, 2009
  • 43. Modern brands are defined by what they do. Monday, April 27, 2009
  • 44. Regardless of industry, modern brands are service businesses first and foremost. Monday, April 27, 2009
  • 45. Modern brands invest in people, products and experiences instead of media. Via PSFK Monday, April 27, 2009
  • 46. Modern brands aren’t built around a promise, they’re built around a belief. Monday, April 27, 2009
  • 47. Modern brand strength is built by sticking to your beliefs not by opening your wallet. From the Flickr of niznoz Monday, April 27, 2009
  • 48. Modern brands live in the hearts of your employees not in the minds of your customers. Monday, April 27, 2009
  • 49. Modern brand strategy is an HR discipline. Monday, April 27, 2009
  • 50. The differences between modern brands and classic brands are profound. Monday, April 27, 2009
  • 51. Classic brands Modern brands Delivering a promise Guided by a purpose Internal structure Internal culture Singular consistent messages Multiple coherent ideas Communicate an image Deliver an experience Trust through authority Trust through transparency Controlling Empowering Marketing as a layer Marketing is built-in Create a transactional relationship Create a community Monday, April 27, 2009
  • 52. Our industry needs to ask the profound questions. Monday, April 27, 2009
  • 53. What business are we in? What’s our role? What do we actually produce? How do we do it? What kinds of people do we need? Monday, April 27, 2009
  • 54. The best thing about these questions is there isn’t one right answer. Monday, April 27, 2009
  • 55. The worst thing about these questions is that they aren’t being asked enough. Monday, April 27, 2009
  • 56. Thank you. zeusjones.com/blog twitter.com/adrianho Monday, April 27, 2009