SlideShare a Scribd company logo
Politics
Political figures used
in ads
Frequency
Recipients receiving
multiple messages
per day
Blacklisting
Partners using
blacklisted IPs or
domains
Loan Amounts
Loan offers with high
borrowing limits
Spoofed Domains
Mailers using third-
party sending
domains
COVID-19 related
verbiage used to
generate engagement
Coronavirus
Top
Compliance
Concerns of
2020
The Problem with Spoofed Domains
Domain spoofing continues to be a common
compliance issue
Based on client feedback, spoofing tends to be one
of the most common issues that litigators target
The California Business Code describes email
advertisements that contain a third-party domain without
permission as unlawful
Mailers spoof domains to trick recipients and spam
filters, but we’ve found that these emails don’t
typically reach the inbox
Implementing DKIM/DMARC/SPF is a suitable step
to stop mailers from spoofing your domain
COVID-19 Verbiage Use in 2020 Email
0
100
200
300
400
500
600
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Thousands
Pandemic
COVID
Coronavirus
30% Increased Inbox Rate with Trump and
Biden Subject Lines
45%
51% 51%
55% 56% 57%
62%
69%
72% 73%
77% 75%
0
100
200
300
400
500
600
700
800
900
1000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Thousands
Email Volume
Inbox Rate

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Lashback Mailcon 2021

  • 1. Politics Political figures used in ads Frequency Recipients receiving multiple messages per day Blacklisting Partners using blacklisted IPs or domains Loan Amounts Loan offers with high borrowing limits Spoofed Domains Mailers using third- party sending domains COVID-19 related verbiage used to generate engagement Coronavirus Top Compliance Concerns of 2020
  • 2. The Problem with Spoofed Domains Domain spoofing continues to be a common compliance issue Based on client feedback, spoofing tends to be one of the most common issues that litigators target The California Business Code describes email advertisements that contain a third-party domain without permission as unlawful Mailers spoof domains to trick recipients and spam filters, but we’ve found that these emails don’t typically reach the inbox Implementing DKIM/DMARC/SPF is a suitable step to stop mailers from spoofing your domain
  • 3. COVID-19 Verbiage Use in 2020 Email 0 100 200 300 400 500 600 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Thousands Pandemic COVID Coronavirus
  • 4. 30% Increased Inbox Rate with Trump and Biden Subject Lines 45% 51% 51% 55% 56% 57% 62% 69% 72% 73% 77% 75% 0 100 200 300 400 500 600 700 800 900 1000 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Thousands Email Volume Inbox Rate