1. Betting on a resilient future: Southern Nevada
Design & Resiliency Team (January 2018)
2. Design & Resiliency Team (DART)
• Wayne Feiden, FAICP, Director of Planning & Sustainability, Northampton, MA
• Leah Bamberger, Sustainability Director, Providence, RI
• Theresa Pinto, AICP, CFM, PMP, Project Manager, Flood Control, Maricopa County, AZ
• Robin Seidel, LEED ND AP, Staff Professional, Kleinfelder, Cambridge, MA
• Soren Simonsen, FAIA, AICP, Executive Director Jordan River Commission
• Joel Mills, Senior Director, Communities by Design, AIA
• Erin Simmons, Senior Director, Design Assistance, AIA
• Savannah Tarpey, Sustainability Specialist, Communities by Design, AIA
3. Hedging Your Bets
DEFINITION:
To protect yourself against loss by supporting more
than one possible result or both sides in a
competition.
Hedging their bets by creating a redundant and robust
resiliency plan in the Valley.
7. “Seven Essential Capacities for Urban Adaptation”
•Scientific Foundation of risks and vulnerabilities of populations
and built, natural, and economic assets.
•Communication with civic leaders and community to build and
sustain a sense of urgency.
•Social and Economic Equitable Adaptation
•Inclusive Community Engagement, especially of vulnerable and
underrepresented populations.
•Intergovernmental Alignment across local, regional, state, and
federal levels.
•Technical Design to implement adaptation, as well as performance
metrics.
•Financial Resources public and private funds for infrastructure and
other adaptation actions.
8. Build a better resiliency framework: system thinking
flooding
water
land use
vulnerable populations
heat
multi-modal
9. Build a better framework in every plan
Resiliency
co-benefits in
ALL plans
Resiliency in
ALL new plans
10. Build a better framework: resiliency includes:
land use, smart growth, place-making, and
the built-environment
11. Build a better framework: STAR Communities
1. Community Conversation
2. Identify co-benefits
3. STAR as a framework
12. Build a better framework: Capital Improvement Plan
Boulder CIP Guiding Principal #2:
Capital Improvements should achieve
Sustainability Framework Goals
13. Build a better framework: Stormwater Utility
•User pays principal
• By use or by impervious area
• Can provide credits for mitigation
•Nevada utilities: Douglas Co., Carson City & Sparks
•Revenue Neutral: Offsetting fee or tax reduction;
OR
•NOT Revenue Neutral: Funds for resiliency
14. Build a better resiliency framework: All Scales
State
Region
City
Neighborhood
Businesses
Residents (it’s the people!)
15. Regional Design & Cooperation
5 Areas of Risk and Focus
• Air Quality
• Mobility
• Urban Design and Community Identity
• Poverty & Homelessness
• Litter & Graffiti
16. Regional Design & Cooperation
Air Quality
Photo Source: https://impact-nv.org/sector/air-quality/
17. Regional Design & Cooperation
Air Quality
Some things you can’t
control
19. Regional Design & Cooperation
Air Quality
“Thrive” rather than
“survive” approach
Stretch for higher goals
and metrics than
minimal attainment
Anticipate future
growth
20. Regional Design & Cooperation
Air Quality
Education, outreach and promotion
26. Regional Design & Cooperation
Mobility
Continue bicycle system development
• Inexpensive way to move people
• Not everyone uses it, but all benefit
• Coordinate better regionally for
connectivity and consistency
Continue transit improvements
• Commendable bus system —
continue and strengthen
• Implement light rail system locally and
regionally
Continue driverless vehicle innovation
27. Regional Design & Cooperation
Mobility
Complete streets
should include traffic
taming – not just
adding facilities
30. Regional Design & Cooperation
Mobility
Transportation and land
use connection — major
corridors and centers
should be mixed use
• Improves efficient use of
infrastructure
• Promotes walking and
cycling
• Expands housing & live-
work choices
32. Regional Design & Cooperation
Urban Design
Urban Heat Island Challenge : Enormous asphalt inventory
Right: Las Vegas
Below: Henderson
33. Regional Design & Cooperation
Urban Design
Urban Heat Island Mitigation
Replace asphalt with:
• infill development
• tree canopy
• shading with solar energy
34. Clark
County
15
515
95
215
McCARRAN
INTERNATIONAL
AIRPORT
Henderson
Executive
Airport
SI15NI15
EI215
W I 215
UPRR
US 93
SLASVEGASBLVD
SEASTERNAV
US95
DEANMARTINDR
UPRR
HEND
SPUR
LAKESHOREDR
E TROPICANA AV
S CC 215 N CC 215
E FLAMINGO RD
SRAINBOWBLVD
E RUSSELL RD
SJONESBLVD
E SUNSET RD
ST ROSE
PKW
Y
E LAKE MEAD PKWY
BERMUDARD
BOULDER
HW
Y
W Cactus Ave
WI GWAM P KWY
SPECOSRD
E PEBBLE RD
SR
41
W HORIZON
RIDGE
PKWY
W RUSSELL RD
SDECATURBLVD
W WARM SPRINGS RD
W FLAMINGO RD
W TROPICANA AV
BLU
E DIAMOND RD
W SUNSET RD
S
BOULDER
HW
Y
SUS95
N US 95
NGIBSONRD
NSTEPHANIEST
E SERENE AV
W DESERT INN RD
SNELLISBLVD
Volunteer Blvd
E WINDMILL LA
N
BOULDER
HW
Y
SPRING MOUNTAIN RD
COLLEGEDR
E Cactus Ave
PASEO VERDE PKWY
GREENWAYRD
E WARM SPRINGS RD
ANT
H
EM
PKW
Y
NPECOSRD
BUCHANANBLVD
MOUNTAINVISTAST
SMARYLANDPKWY
PARADISERD
E DESERT INN RD
E HORIZON DR
SDecaturBlvd
E NEVADA HWY
NRACETRACKRD
NMAJOR
AV
WINDMILL PKWY
PEBBLE RD
E SILVERADO RANCH BLVD
SRACETRACKRD
WPACIFICAVE
FOOTHILLSDR
SUNRIDGE HEIGHTS PKWY
SRainbowBlvd
EQUESTRIAN DR
SUN CITY ANTHEM
DR
E Russell Rd
S
W
AT
ER S T
SVALLEYVIEWBLVD
EHORIZONRIDGEPKWY
BermudaRd
SGREENVALLEYPKWY
W WINDMILL LA
NE
VAD
A HW
Y
RAMPW
I215 N
US95
W SILVERADO RANCH BLVD
SGIBSONRD
SERENE AV
SLAMBBLVD
SUS95
W WINDMILL LA
W WARM SPRINGS RD
SDecaturBlvd
Planned Land Use Plan for the City of Henderson, Nevada
This map is offered as a general reference guide only.
Neither warranty of accuracy is intended nor should
any be assumed. Land Use data per City Council: 12/19/2017.
//gis/workareas/landuse/mxds/all_landuse_11x17
Community Development & Services
Geographic Information Services
(702) 267 - 1500
December 2017
0 1 20.5
Miles
95
15
215
515
WEST HENDERSON PLAN
COLLEGE AREA
DOWNTOWN REDEVELOPMENT
SERENE COUNTRY ESTATES
Planned Land Use Types
DRL [Downtown Low Density Residential]
DRM [Downtown Medium Density Residential]
DRH [Downtown High Density Residential]
DHC [Downtown Highway Commercial]
DCC [Downtown Core Commercial]
DP [Downtown Public/Semi-public]
RNP-1 [Rural Neighborhood Preservation 1 du/ac]
RNP-2 [Rural Neighborhood Preservation 2 du/ac]
VLDR [Very Low Density Residential]
LDR [Low Density Residential]
MDR [Medium Density Residential]
HDR [High Density Residential]
NT1 [Neighborhood Type 1]
NT2 [Neighborhood Type 2]
NT3 [Neighborhood Type 3]
NT4 [Neighborhood Type 4]
PC [Planned Community]
PS [Public/Semi-public]
NC [Neighborhood Commercial]
COM [Commercial]
HC [Highway Commercial]
EC [Employment Center]
TC [Tourist Commercial]
UC [Urban Center]
MU [Gateway Mixed Use]
TOD [Transit Oriented Development]
CO/RD [Office/Research & Development]
LBI [Light Business/Industry]
IND [Industrial in College Plan]
BI [Business/Industry]
COUNTY [Clark County Designated Landuse]
Land Use Plan Boundaries
15% Slope
Sensitive Ridgline
Henderson City Limits
LAND USE PLANS
Reference individual
Land Use Plan for details
Regional Design & Cooperation
Urban Design
Placemaking
• “Complete neighborhood”
corridors & centers
• Suburban retrofit
35. Regional Design & Cooperation
Urban Design
Regional design literacy
• Passive strategies that respond
to climate
• Start small, maybe in lower scale
suburban areas — institutions
can follow
37. Regional Design & Cooperation
Poverty & Homelessness
Explore the Collective
Impact model for
homeless resources
Individual/
Family
Community
Engagement
Positive
Social
Support
Education
Employment
HousingSafety
Legal Rights
Wellness
Outreach Assessment
Behavioral Health
Nurse Care Manager
Mobile Medical
Classes
Legal Clinic
I & R
Staff Supervision
Routine
Rules Housing Case
Management
Job Search
Application/
Resume
Clothing
Interview
Prep
GED Prep
Life Skills Classes
Transportation to
Schooling
Volunteer
Activities
Tours
Substance
Abuse Detox &
TX
Mental Health TX
Counseling at Clinic
Medical Services
Medical Home
Legal Services
Protective
Orders
Community
Service
Pro Bono Work
DV
Counseling
Child Care
Child Care
Sleeping Areas
Legal Services
Transitional
Housing
Market
Rentals
Rapid
Rehousing
Subsidized
Housing
On-the-Job
Training
Employment
Services
Public School
Homeless
Liaison
Colleges &
Universities
Children s
Club
Community
Recovery
Supports
Individual/
Family
Counseling
Spiritual
Connections
Community
Presentations
Best Practice Interventions
Coordinated Entry
Motivational Interviewing
Trauma-Informed Care
Case Management and
Other Individual Support
Diversion from Shelter
Housing First
Low Barrier Shelter
24/7 Staff Supervision
Individual
Impact Area
At the Resource
Center
In the Community
Resource Center Model
Neighborhood
Solutions
Groups
Volunteers
Head Start
Computer
Access
Employment
Support
Housing
Assessment
Restrooms/
Hygiene
Housing
Locator
Housing
Retention
Case
Management
PSH
Lethality
Assessment
Crisis
Management
Security
Criminal
Justice
DV Services
DV/Sexual
Assault
Advocacy
Suicide Assessment
12 Step
Programs
Volunteer
Based
Activities
Peer Support
Job Listings
VA
August 8, 2017
Sexual
Assault
Services
Public
Schools
Criminal Justice
DV/SA Services
DV/SA Counseling
Nutrition Classes
Food Banks/
Community
Dining
Fundraising
38. Regional Design & Cooperation
Poverty & Homelessness
Principles of Transformation -
Move from Enablement to
Engagement
http://www.marbutconsulting.com
http://www.havenforhope.org
41. Regional Design & Cooperation
Litter & Graffiti
Community pride & beautification
campaign
• Resurrect/expand/rebrand “Don’t
Trash Nevada” — doesn’t appear to
have had staying power
• “Don’t Mess With Texas” — has
grown over 30 years with unique
marketing & activities
• “Toss No Mas” — has 4 decades of
staying power — evolved through
local movements in many New
Mexico communities, with
statewide support
42. Regional Design & Cooperation
Litter & Graffiti
“Bag The Bag” campaign
• Reduce/eliminate single-
use shopping bag – focus
on codifying past
state/regional efforts
• Benefits extend to landfill,
storm events, and water
quality
43. Regional Design & Cooperation
Litter & Graffiti
Graffiti & Folk Art
• Use city as a canvas
• Identity & Expression
• Messaging
44. Regional Design & Cooperation
Summary
• Establish stronger regional cooperative coalition
• Build on existing relationships
• Involve all regional and local agencies and stakeholders
• Adopt more comprehensive view and interrelationships, breaking down
“silos” of information, analysis and coordination
• Collaborate regionally from the “bottom up” as much or more than
“top down”
• Engage citizenry with government – take messages “to the people” to
strengthen connections where necessary
46. Why is an engaged & empowered community
important?
1. Connect people to their impact
47. 2. Connect people to each other
“When you look at most disasters, you talk
about first responders—lights and sirens—
that’s b.s. The first responders are the
neighbors. Bystanders. People that are
willing to act.” – Craig Fugate, Former FEMA
Director
“The death toll was the result of distinct dangers in
Chicago’s social environment: an increased population
of isolated seniors who live and die alone; the culture
of fear that makes city dwellers reluctant to trust their
neighbors or, sometimes, even leave their houses; the
abandonment of neighborhoods by businesses, service
providers, and most residents, leaving only the most
precarious behind; and the isolation and insecurity of
single room occupancy dwellings and other last-ditch
low-income housing. ” – Eric Klinenberg
48. 3. Build partnerships and support for bold
action and accountability
Achieving long-term goals and tackling big challenges require
systems of accountability
49. Community Engagement Continuum
Outreach
• Some Community
Involvement
• Communication flows
from one to the other,
to inform
• Provides community
with information.
• Entities coexist.
• Outcomes: Optimally,
establishes
communication
channels and channels
for outreach.
Consult
• More Community
Involvement
• Communication flows
to the community and
then back, answer
seeking
• Gets information or
feedback from the
community.
• Entities share
information.
• Outcomes: Develops
connections.
Involve
• Better Community
Involvement
• Communication flows
both ways,
participatory
form of communication
Involves more
participation with
community on issues.
• Entities cooperate with
each other.
• Outcomes: Visibility of
partnership
established
with increased
cooperation.
Collaborate
• Community
Involvement
• Communication flow is
bidirectional
• Forms partnerships
with community on
each aspect of project
from development to
solution.
• Entities form
bidirectional
communication
channels.
• Outcomes: Partnership
building, trust building.
Shared leadership
• Strong Bidirectional
Relationship
• Final decision making is
at community level.
• Entities have formed
strong partnership
structures.
• Outcomes: Broader
health outcomes
affecting broader
community.
Strong
50. Recommendations
1. Build relationships and trust
2. Support community capacity building
3. Create partnerships to set goals and priorities
4. Data transparency and reporting
5. Community-wide
messaging
51. • Be accessible: go to where the
people are
• Conduct a power analysis: Center
those who are most impacted
and have the least power
• Listen to community concerns:
don’t start with solutions
• Acknowledge community
expertise and experiences
• Share decision-making power
Building relationships and trust “Change happens at
the pace of trust”
Power Analysis Example
52. Support community organizing & bring
people together
• Provide resources (funding, trainings, space,
food, etc.)
• Be a convener
• Recognize and celebrate leadership
53. Create partnerships and shared ownership of
goals and outcomes
• Community Resilience
Committee Tasked with:
• Goal and strategy development
• Getting input from public
• Building community-wide support
• Monitoring implementation
• Group should be reflective and
representative of the community
• Support participation as needed
and ensure equitable access
58. Stormwater & Flooding:
Clark County Regional
Flood Control District
• Comprehensive CIP Program
• Capacity sufficient for future?
• Use less concrete & hard structural surfaces
o Use natural washes for conveyance
o Mimic natural washes
• Incorporate multi-use opportunities such as
trails, parks, or other uses
• Public outreach important to help reduce risk
o Perceptions & inconsistencies are challenging
o Identify high risk areas and prepare maps
30% of flooding occurs outside of mapped
floodplains
o Recommend that residents purchase flood
insurance outside of mapped floodplains
59. Stormwater and Flooding:
Hazard Mitigation
Conveyance
• Preserve existing washes/arroyos
• Construct earthen channels vs. concrete
o Savings for construction costs for 200 linear miles could be
$300 million.
• Concrete low flow channels with earthen banks
• Benefits
o Increased property values
o Provides multi-use opportunities and environmental benefits
o Less concrete, more infiltration & cooler temps
61. Stormwater and Flooding:
Hazard Mitigation
Detention
• Design for multi-use opportunities
• Require new development to store
increased runoff volume
o Pre-development = post-development
o Gives them incentive to reduce runoff
through Green Infrastructure/LID
• Implementation Ideas
o Developers donate ROW
o Lot premiums
o Open space credits
o Density transfers
64. Stormwater and Flooding:
Low Impact Development
Benefits
• Reduces local flooding
• Reduces stormwater
pollutants
• Supports vegetation growth
passive irrigation
• Groundwater recharge
• Improves aesthetics
• Provides habitat
• Shade & cooling
• Multi-uses (e.g., Traffic
Calming)
Example: FCDMC study
If 10% existing residents implemented LID in front yard,
20% reduction in 100-year peak
If 50% residents did this, 60% reduction in 100-year peak
65. Stormwater and Flooding
Low Impact Development
• Require new development
to include Green
Infrastructure /LID
• Encourage homeowners to
retrofit yards (e.g. “cash to
grass” type incentive)
• Involve residents in
implementation
• Cost savings for
downstream infrastructure
o Detention basins $3/cf
o 1 sq. mile of development
could save $5M if 10% install
rain gardens*
Before LID Improvements
After LID Improvements
Phoenix Example
Building & Impervious Areas
Rainfall Volume = 6500 gallons
Catchment Capacity = 7600
gallons
Soil types
Based on a 40 square foot rain garden with 1 to 2
native trees, organic mulch, native shrubs, and
bunch grasses
• 10% houses capturing 100 gallons ; LID could
save $5M in detention
66. Stormwater and Flooding
Green Infrastructure/LID
New Technologies & Ideas
Pave Drain
Infiltration Rate: 1640”/hour
Permeable Paver: 3.2”/hour
Pervious Concrete: 2.4”/hour
67. Stormwater and Flooding:
Trees & Vegetation
• Plant Desert Adapted Trees
o Basin Sites, Parks, and Other
• LV Tree inventory estimate $31/tree
• Start a Tall Pot Plant Nursery
o Plants grown in a long tube to
promote establishing tap root
o No supplemental irrigation needed
o Over 80% survivability
o Native species such as Desert Willow,
Mesquite, Palo Verde, and Ironwood
o Incorporate into Green
Infrastructure/LID areas, streetscapes,
etc.
Blue Palo Verde after 3 Yrs
68. Stormwater and Flooding:
Flood Warning Systems
• Relatively inexpensive
• Components
o Stream/flow gage upstream
o Warning lights &/or siren
• Install in high hazards areas that have
high use
o Traffic counts
o Past fatalities
o Known areas used by homeless
populations
o Recreation areas and high pedestrian use
• Public outreach component
69. Stormwater and Flooding: Summary
• Use natural conveyance or earthen channels
• Require post development flows= pre development flows
• Incorporate and encourage Low Impact Development
• Plant trees that require little or no supplemental irrigation
• Install flood warning systems
71. BRUCE ST GREEN &
COMPLETE STREETS
PROJECT
Investment in Social Resiliency
• Using NextDoor and other social media to
update residents on extreme events.
• Concerted effort to address social and
economic resilience in a City affected by
historic and persistent divisions of race
and class. Ex. Boston, Glasgow
• Instilling public investment in community
spaces – “Home Turf Engagement”
75. COOL CORRIDORS
Material Guidelines
• Using Solar Reflectivity Index for
limiting exterior material
• Reduces surface temperature and
Urban Heat Island effect.
• Use EPA’s “Reducing Urban Heat
Islands: Compendium of Strategies to
inform guidelines
Not just
“Cool Roofs”
77. COOL CORRIDORS
Physical Structures for Shade
• Improving walkability
• Opportunity for placemaking
• Reduce dependence on trees for
shading = REDUCING WATER
CONSUMPTION
83. A PARTIAL
FRAMEWORK
EXISTS
• Addendum to Masterplan
integrating resilience
• Identity that includes social
resilience
• Be accountable and set
performance targets
84. Making it Happen: A 90 day quick start
Sample Projects Opportunities & Next Steps
Planning (e.g., vulnerability & adaptation
plan, Capital Improvements Programs)
Commit to adding resilience to ALL planning
Regional Transportation Commission’s
Transportation Improvement Program (TIP)
Convene RTP/MPO to start discussing more
resiliency items to TIP scoring
Build the resiliency community conversation Partner with community organizations to
host community conversation workshop
Plant nursery Start a nursery for more public trees
Complete Streets Guidelines, master plans,
and unified development ordinances
Identify stronger resiliency details to add to
design standards
Developer/residents stakeholder focus group Explore improved stormwater options
Low Impact Development demonstrations Build LID demonstrations
Staff work programs and available staff Commit the necessary staff time to focus on
resiliency on ALL staff work plan items
85. Betting on a resilient future: Southern Nevada
www.DesignResiliency.org
• Build a framework to bring resiliency into all decisions
• Think and act as a regional community
• People matter; Engagement and connectivity
• Capitalize on stormwater opportunities at their source
• Resiliency is part of every design
Editor's Notes
Both communities scored fairly low on the Equity and Empowerment section of the STARs report, yet this is a very critical area for resilience.
An equitable and engaged community is critical for resilience. Living in a City, it is easy to loose sight of how your actions impact the environment. Visiting the landfill, or seeing the bath tub rings at Lake Mead can have a real impact on behavior change. City government and civic leaders must play an active role in helping residents and businesses understand their collective impact.
People also need to be connected to one another. We are increasingly dependent on modern amenities and services and it is easy to forget how vulnerable this makes us when things go wrong, like a heat wave or wide-spread power outage. Government services and first responders are there to help, but today’s disasters require a “whole-community response.” (QUOTE) When people are connected to one another, they are better able to help each other.
Our well-being is dependent on human connection. A recent study found that socially isolated individuals had a 30 percent higher risk of dying in the next seven years, and that this effect was largest in middle age. (source: https://www.nytimes.com/2016/12/22/upshot/how-social-isolation-is-killing-us.html?_r=0). Natural disasters, such as in the 1995 Chicago heat wave, can turn social isolation an acute issue. Over 700 people died during this event and most of these deaths were elderly residents who died alone in their homes or apartments. Many of these deaths could have easily been prevented had a neighbor or friend checked in on them. Eric Klinenberg explored the social factors of this disaster in depth. (QUOTE).
City government and its partners must play an active role in preventing social isolation and helping residents feel connected to each other and their community. Urban design factors can play a significant role in fostering greater social cohesion.
The Community Engagement Continuum provides a great way to assess and understand how you’re doing with engagement. It is important to be honest with where you are on this continuum in order to build trust with community members. Sometimes shared leadership or even collaboration isn’t feasible and that is okay, as long as participants are clear of how their input may or may not be used.
These are five recommended steps Las Vegas and Henderson can take to advance on this continuum and help foster more civic engagement and social cohesion.
Having communities that are well connected to government is critical for a “whole-community” response during a natural disaster. Government will need to disseminate resources and information quickly, and community partners that can help in that effort are critical. Following the 2011 tsunami, a study found that the communities that were the quickest to bounce back were those that were best connected to higher levels of government (see: https://www.citylab.com/solutions/2017/02/recovering-from-disasters-social-networks-matter-more-than-bottled-water-and-batteries/516726/)
The first step is often the hardest, and building relationships and trust with communities, especially those that have been historically and systematically marginalized by government takes time and effort.
Share Providence story
Once you have relationships with these organizations, find ways to support them so they can be effective organizers and partners for resilience. This could mean providing funding through mini-grant programs, providing free and accessible convening spaces, or creating a recognition program to reward civic leadership. Listening and responding to the needs of your community organizations will go a long way in building trust and credibility.
In Boston, the City hosts an annual sustainability summit and awards ceremony. In Providence, the city hosted a 300-person free community dinner in our downtown plaza. It was a zero-waste event, all the food was local, and it was prepared by formally incarcerated individuals. Hosting these sorts of events can go a long way in building community and strengthening relationships. There are also a number of online platforms that can be useful. NextDoor appears to be fairly active Southern Nevada. LinkAges community is a new tool that currently only exists in the Bay Area but is working on expanding to other parts of the country. It provides a platform to connect people with various skills and needs to help build community.
As relationships and capacity grow, the region should work to create a regional, community-led entity to establish specific goals and strategies for increasing resilience. The group must be reflective and representative of the community, which can be a challenge. It may be helpful to create designated seats for environmental justice communities and other historically under represented communities. It may also be necessary to provide compensation, childcare, transportation or other support to ensure participation is equally accessible for all. This body will help ensure that the long-term resilience goals—those that will certainly transcend political boundaries and terms—are met.
Once goals are set and a strategy is in motion, government must be transparent about how implementation is progressing or not. This can be done through a public facing dashboard and annual reporting. The private sector—especially large properties and businesses--will also play a significant role so creating voluntary programs for them to track their own progress can also be helpful.
Many cities have launched such programs. The Better Buildings Challenge is a Department of Energy program that helps buildings conserve water and energy. The City of Charlotte created Envision Charlotte, an effort that works with property owners to place kiosks in their lobbies that show how much water and energy the buildings are using.
Once you have broad community support and engagement, it is time to think about messaging and communications. Many cities have created fun and engaging campaigns that help raise awareness about the community goals and help residents understand their role in achieving them.
Ideally, community volunteers would be used to help deliver these messages. A fellow community is often a more effective messenger than the government.
Comprehensive Structural Flood Hazard Mitigation
$1.8 Billion for CIP
91 Detention Basins
> 600 miles of channels & storm drains
Public Outreach
Presentations to over 100,000 students
Safety Messages
Important to be consistent and repetitivePerceptions:
It never rains in the desert!
I’ve lived here 25 years and have never seen water in that wash
We had a 100-year flood last year so we won’t have one for another 99-years
Realities
Infrequent rainfall but often intense
Normally dry washes can have high flows and large floodplains
The “100-year flood” has a 1% chance of occurring in ANY given year