Kunal Kamal Dam is seeking a career opportunity that provides a challenging work environment and allows him to continuously update his skills. He has over 8 years of experience in ecommerce roles. Currently, he is the Ecommerce Business Head at Karma Solutions in Mumbai, where he is responsible for online product listings, order fulfillment, and maintaining relationships with online partners. Previously, he held roles such as Senior Catalog Manager and Ecommerce Business Manager. Kunal holds a Hardware Diploma and has knowledge of English, Hindi, and Marathi. He is looking to further develop his career.

1. Kunal Kamal Dam
Email id:kunaldam1992@gmail.com
Mobile No : +91-9762942194
Address:Sk. Bhagat bldg Rno 301 Nr Hanuman Temple Nagaon Bhiwandi Dist
Thane(421302).
OBJECTIVE: To pursue an excelling career in an organization that provides a challenging work
environment and gives me a scope to update my knowledge and skills in accordance with the latest
trends in industry and be part of a team that dynamically works towards growth of the organization
.
WORK EXPERIENCE:
Name of Company : KARMA SOLUTIONS
Designation : Ecommerce Business Head
Location : Mumbai
Time period : March 2015 till date
Key Responsibilities :1)Tie up With online Ecommerce sites to sell products online
2) Responsible for maintaining relationship with the online partners
3) Create & upload Product listings, updating prices on the website.
4) Monitoring and controlling multiple online shopping website.
5) Handling entire Order fulfillment, Logistics Operations
6) Handling Claims raised by customers
7) Handling Return & Replacements
8) Fulfilling orders within the SLA .
9) Maintaining Periodic Reports for Sales, Returns, Feedback etc
10) Categories Handled Automotive, Car & Bike Accessories
11) Team Management
12) Achieving Target & Sales Growth

2. Name of Company : Ace Bearings Corporation
Designation : Sr. Catalog Manager
Location : Mumbai
Time period : August 2014 to till February 2015
Key Responsibilities :1)Tie up With online Ecommerce sites to sell products online
2) Responsible for maintaining relationship with the online partners
3) Create & upload Product listings, updating prices on the website.
4) Monitoring and controlling multiple online shopping website.
5) Handling entire Order fulfillment, Logistics Operations
6) Handling Claims raised by customers
7) Handling Return & Replacements
8) Fulfilling orders within the SLA .
9) Maintaining Periodic Reports for Sales, Returns, Feedback etc
10) Categories Handled Automotive, Car & Bike Accessories
Name of Company : Rajshree Services And Solutions
Designation : Ecommerce Business Manager
Location : Mumbai
Time period : January 2013 to July 2014
Key Responsibilities : 1) Tie up With online Ecommerce sites to sell products online
2) Responsible for maintaining relationship with the online partners
3) Sourcing of Vendors & Handling Order fulfillment
4) Preparing Purchase Order & Follow up for Procurement of goods
5) Order Fulfillment within SLA and taking care of Over SLA orders
6) Vendor Management and Taking care of payment cycle

3. 7) Categories Handled Mobiles , Computer Acc , Games
Name Of Company : eBay.in
Designation : Customer Relationship Manager
Location : Mumbai
Time period : February 2011 to June 2013
Key Responsibilities : 1) Handling Return Buyer Support Email’s.
2) Managing The seller Verification
3) Helping New Seller for Registration
4) Quality checking of Customer Support Email’s
EDUCATION:
 Hardware Diploma In Computer’s from Jetking.
 H.S.C. from Mumbai Board, 2010 passed with 2nd CLASS.
 S.S.C. from Mumbai Board, 2008 passed with 1stCLASS.
PERSONAL PROFILE:-
Nationality : Indian.
Date of Birth : 06th-Feb-1992.
Gender : Male.
Marital Status : Single.
Hobbies : Dancing, Listing Music & Reading Novels
Language known : English, Hindi & Marathi.

4. DECLARATION:-
I Hereby Declare That All Statements Made In This Application Are True, Complete And Correct To The
Best Of My Knowledge And Belief.
Thanking You,
Yours Faithfully
DATE:
PLACE:MUMBAI
Kunal K. Dam