The document contains a collection of letters and emails from various customers expressing their satisfaction with tours arranged by KR Travel and Tours. The customers praise the professionalism and excellent service of the tour guides, drivers, and staff. They had enjoyable, well-organized trips to destinations like Cebu, Bohol, and Kawasan Falls. Several customers say they will recommend KR Travel and Tours to their friends and family and plan to use their services again in the future.

1. Dear Sir/Madam,
On a regular base we book with you in behalf of our clients. On december 21, 2016 you
did a Cebu Citytour for Mr and Mrs Pekel and this couple called us today because they
really were very satisfied with your service and the tour guide. Most of the times people
don't express their feelings when they are satisfied but this time it's different. Please
extend the compliments to the tour guide: she deserved it.
Of course we will continue our booking with you!Thanks for your good work: we
appreciate your care for our clients.
Regards from Netherlands,
H. Baggermans (director)

3. Dear KR Travel And Tours/Ester,
I just came back from Mactan and seating in front of my computer :) I just want to say
that we had wonderful days in Mactan and Bohol. Please say thanks to Flor, Jiffy,
Edwin, the captain and two crew members (hope i get their names correct..). All of them
were very friendly and kind. Never had this wonderful tour in my life. Hope everything
goes well there and someday I can go there again!
Sincerely,
M/M J.Kim
IL 61874 USA

4. Dear KR Travel And Tours,
Our family came back to Korea yesterday. I really appreciate for your help. It was a
wonderful and perfect family trip for us. We've really enjoyed your hopping tour program.
It was fantastic.
S. Kyonghan (11 Korean people)
Korea

5. Hi, good morning Ester,
Just want to let you know that we had a wonderful and enjoyable trip in Cebu. We really liked
the 5 nights / 6days package. Bohol and Kawasan waterfall trip was great. These two places are
really beautiful. Thank you for assigning your staff Joeffrey and Maricel to be our driver and
guide during our trip. They are very pleasant and have given their best service to us. We are
indeed very impressed with their professional service and particularly I wish to thank them for
assisting me during our track to the Kawasan waterfalls. They helped me whenever we came
across the difficult path. Some of my friends are considering to visit Cebu soon. I will recommend
them to use your company's service. Of course, I hope that they will be able to have Joeffrey and
Maricel's service.
Thank you and Regards,
M.Tang / G. Chew and Pty.
Singapore

6. Dear KR Travel & Tours,
Hi ester, the trip especially the snokelling part was worthwhile. The local guide, Ann was
a sweet and cheerful individual who kept us entertained throughout the trip with her
stories. She is an asset to have in your office. I have a travel agency in singapore and hope
to provide you with customers in future.
Regards,
Y.Hema
Singapore

7. Dear KR Travel & Tours,
“The 6 days Cebu/ Bohol tour was great and the tour guides, drivers, activities, hotels
(especially Crimson Resort)…….. were really nice. All transfers were done on time and
the guides were very friendly and helpful."
Thanks for the good service.
Cristobal & Angela
Spain

8. Hi KR Travel & Tours,
We would have wanted to personally thank you for the excellent service that you have
rendered during our stay in Cebu but there’s no sufficient time to visit your office.
Jess and Kuya Jay both provided first-rate customer service, we couldn’t have asked for
more. Should any of our friends and/or acquaintances wish to visit Cebu, I wouldn’t
mind recommending you to them.
Thanks again,
Paul J. / alorica.com, Manila

9. To KR Travel And Tours, Cebu
Good morning, I`d like to say a big thank you for the last 2 days. You made my stay in
Cebu unforgetable! You provided me first class service, I really enjoyed my tours. If
anybody asks me for advice which travel agency to use in Cebu I will recommend yours.
Thank you very much! Kind regards,
Jozsef C.
Worcester,United Kingdom

10. Good morning,
We would like to thank you for yesterday's tour. The staff was very helpful; the tour
guide was well informed and had very good english pronounciation and the drivers were
very polite.
Thanks.
Keith and Veronica
Zebbug Malta

11. Hi KR Travel,
We had a spectacular time.. the service KR Travel extended to us are HIGHLY
RECOMMENDED...I am already spreading the word to everyone. The tour guides were
very professional, knowledgeable and friendly. We are a simple middle class, Manila
based family and yet we felt superbly served just like foreign tourists and balikbayans.
We learned and lot and get to appreciate the Philippines and our rich heritage.We would
definitely avail again of their other tours in the future.
KR Travel is a legitimate, professional travel agency and I highly recommend them to
everyone.
B.Azcueta
Manila, Philippines

12. To KR Travel,
Thank you so much for the best tour that we had with your company. We got our money's
worth. All your staffs, starting from my booking up to the last day of our tour, are very
nice and accomodating. It was really how it was describe in the website, well organized
and NO hidden charges so no surprises.
I highly recommend your service to all visitors be them balikbayan or foreigners.
J. Capati
Canada

13. Hi Ester,
I am back in California after my whirlwind trip to the Philippines. I would like to thank
you for arranging my schedule during my visit to your city. The twin city tour was very
nice. Ann did a wonderful job showing me the different interesting places during the tour.
I had fun and enjoyed every minuie of it Please extend my thanks to her and the driver for
a job well done.
I will certainly contact your company if I visit Cebu again.
Again, my sincerest thanks and warmest regards.
B.DeLeon "Sonny"
C.A, USA

14. Dear Ester and Employees,
Beth and I would like to complement everyone on the splendid job you all did in
organising and running the tour we had the privilege in taking. It would be unfair to
single out anyone in particular because everyone carried out their duties to a “five star”
level. I cannot express to you how delighted we were in the tour itself and the
organization behind it. To say it went off like clockwork would be an understatement.
We have already recommended KR Travel and Tours to some off our friends and will
continue to recommend the use of KR to anyone we know who may wish to visit the
Philippines, and we will certainly use KR again in the future.Please feel free to use or
quote us in any advertising or promotional way in order to enhance KR Travel and Tours.
Once again many thanks for a fantastic time.
Syd and Beth Carr
Sydney Australia

15. Hi Ester,
Thanks for all the efficient tour arrangement. The timing of all your guides were very
punctual and the cars used for transportation were in good condition. The whole tour we
were happy with the whole planning.
Thanks and I will recommend my friend to book from your tour if they are going to Cebu.
L. Kwek
GEMS Asia, Singapore

16. Hi Ester,
We truly enjoyed our Bohol and Cebu tours. Both Connie and Lex are highly qualified
tour guides and were very accommodating. The drivers and Anne were very courteous and
helpful. I will definitely refer your firm to friends and family who may be of need of your
services in the future.
More power!
J. Ferrer
Paranaque City, Philippines

17. Dear Ester,
I just would like to send this note to you and, perhaps, please pass it onto your colleagues,
Ann and Amy, for their great hospitality and the Bohol tour. Although, it was tiring to
begin the tour 5am in the morning, but it was a great tour. I really enjoyed the visit to the
Chocolate Hill and seeing the tarisers. The boat cruise and lunch on the Loboc river was
more than what I expected. In fact, Amy also brought me to the butterfly conservatory
when there was an extra 30 minutes to spend. All in all, the tour was really well planned.
Thanks so much,
B.Hung
Quarry Bay, Hong Kong

18. Hi Ester,
I would like to tell you that we had a great time in our stay in cebu. The tour is good as
well as our assigned tour guides. Ms beth is very informative and helpful, and ms anne
also..
We will be looking forward to use you tour again on our next visit.,
A.Chua -

19. DearEster,mywarmestandsinceregreetings,
Iwantedtoenterforyourreadersmypersonalreferral.ForanyonethatwouldwishtotourPhilippinesandanywhere,useKRTravel&Toursservice,myastonishmentat
theswiftnessandprecisewaytheyhaveansweredandmadeavailableEVERYsingleitemthatIhaveaskedfor,(Imightpointoutthatsomeinstantsandrequestscouldn’t
havebeeneasytoarrange,buttheydid,wearenotyoungpeople!).HavingtravelledtheAsianContinentforsome,onetendstogetlulledintothesenseof‘waitingfor
thingstohappen’whichdoesNOTatalloccurwiththeattentiondetailsthatKRoffer.Wedo,IbelievedifferalittlebitfromAsiainthewaythatwetendtoexpectamore
‘speedy’conclusiontoanyrequest,Iwaswellimpressedwiththeswiftnessandaccuracyofyour,returnEster,morethansatisfiedwiththeconclusionofallmytour
itineraryrequestIaskedfor!Whilstyoumightnotbethecheapest,youarebyfarthebestvalueformoney,ifImightgive aexampleofpartofmytourintoManilaarea
andintothePagsanjan‘FallsandRapids’becauseIcouldn’tseemtosecureareasonablereturnofinterestfromthelocalManilatourcompanies,Ithencontactedyou,
Ester,withinadayIwassorted,booked,andavoucherwasinmyEmail,thereforewithservicelikethat,only“AMAZING”is theword!!Ialsochangedatourbeforeitwas
done‘TheAmazingPhilippineShow;andrearrangeditwithatotallydifferentthingadded,whichwasthe‘SeaWalk’followedbyamassagefortheladiesinmyparty.
Thiswasdoneeasilywithoutanyfuss...andthisisjustwhy,Ester,thatafterthat,yougotALLmybookings,therewasnohesitationandnopointinusinganyoneelse!Any
one,apprehensiveoftheserviceprovidedbyEsterandKR,Iwouldassurethem,nottohaveanyfears,KRToursIrateasbeingfirstclass,(and,Idon’tgivepraiselightly,in
fact,believeme,ifit’snotgoodserviceIwouldkickass!)Financiallyalso,Ifoundthecompanybothhonestandobliging,allofmoneyexchangewaseasyandsecure,with
asignedreceiptemailedatonce!......likeeverybodyelseIhaveheardthestoriesofthescamsthatcanhappen,howeverin usingEsterandKRTours,youwill‘feel’the
warmthandsecurity,whichwasallextremelysatisfying!WhatelsecanIsay?...Ihopeanyonereadingthiswilltakeadvantageofafirstclass,efficienttourcompany,and
trulyenjoyallthebeautyofthePhilippines,itsdelightsanditswonders,allthistheycanarrangeforyou,whileyourelaxandenjoy,theyarereallyworthEVERYpenny
spent!!!IhavenohesitationatallinrecommendingEsterandKRTravel&Tourstoanyone.Idosaluteyou!
Thankyouonceagain,mymostfondestregards,
Mr.C.M.&Mrs.M.H.HEEDICK-UNITEDKINGDOMOFGREATBRITAIN.

20. Ms. Ester,
Our vacation was very nice. Stay in Plantation Bay is great and our Bohol trip is
excellent. The way the trip was set is exactly what we expect. Pick up from hotel is on
time, the trip in Bohol (transportation and tour guide ) was perfect. What really made it
worth doing was because we have a tour guide who was very pleasant and helpful. Her
name is Karen. Though she belong to other company there, she represent your company in
my trip. You may request this lady be the tourist guide of your clients. We were very
satisfied with the way she helped us and that's a very important thing when it comes to
costumer service. Overall, you guys there are excellent.
Thank you . We really had a GOOD TIME!
R.Pegollo - Phil-Am

21. Dear Ms. Ester,
We had really great and joyful time in Cebu, thanks to you and your company. I really
appreciate all your kindness! I and all my other 14 Japanese friends are so satisfied with
both Bohol Tour & Island Sunset Cruise ! The tours which KR Travel & Tours provided
were exciting. I wanna write about 2 things which impressed me.
1) In Bohol Tour, Ms. Nori, the guide person, introduced us much about the culture,
history, language, and nature. Knowing about Republic of the Philippines was great
pleasure. Her guidance were so good. 2) In Sunset Cruise, I enjoyed beautiful sea and sky.
And also, the ship was speedy and thrilling.
We'll come Republic of the Philippines again in the near future. In that time, I'm sure to
choose your company's tour.
F. Atsushi - Yokohama, Japan

22. Good morning Ester,
Just to let you know we are back to the US and still having the jet lag feeling. We had
lots of enjoyable time in Cebu and Bohol. We wish we could have stayed longer but we
had other plans as vacation days were getting shorter.
Aside from the excellent hospitality your family gave us, Beth who took care of our Cebu
tour and Duplex who was there in Bohol were very knowlegeable and respectful in evey
aspect. They are the best tour guides and the other people will say the same. Please extend
our heartfelt thanks to them. The drivers were also very safe and treated us like one of
their family members. No other words to describe our experience except more prosper to
your business and every person involved.
Thanks again and God Bless,
T & E Longid - U.S.A

23. Dear Ester,
We are writing to thank you for arranging an amazing trip to Kawasan Falls. Our tour
guide, Tyler, and the driver, Richard, were both fantastic. They looked after us and
showed us real Cebu. We decided to telephone and e-mail you as we found that Tyler's
approach to the trip was exceptional, and he brought everything to life. He is so
enthusiastic. We cannot recommend him highly enough.
We also enjoyed the trip to Bohol which we had taken earlier in the week. Thank you
once again
D.Woods & D. Peacock
United Kingdom

24. Dear Ester,
I would like to thank you and your staffs for great job in arranging our tour. We have 11
adult & child to join your islands trip visits ( Hilutungan Island & Nalusuan Island ), I
feel that very safety and good services. Thanks a lot.
ML Chung-Yee
Hongkong

25. Hello KR,
It was indeed a great experience with you guys as our guide we had an exciting and very
educational trip which clearly painted a smile to everyone's faces ( all 96 persons ). Two
thumbs up to your performance and we're looking forward doing our future tours with
you. Thank you and more power. God Bless.
DASURECO / ANNE
Davao, Philippines

26. Hi Ester;
Thanks for the time we where at your place, Liza and I really did enjoy our stay at the
B&B. I decided to go back somewhere end this year or beginning next year. Who knows,
maybe we will end-up in your place again.
Again thanks for having us, we did feel at home in the B&B as one big family. Lots of
love and greetings from:
Liza & Henk
BC, Canada

27. Hi Ms. Ester,
We would like to thank you for being so accommodating starting from the inquiry for the
Cebu trip until the "rush" flights and stuff. We we're so blessed that we picked your
agency - we loved the VIP treatment that you rendered to us. So great! Next stop, Bohol
trip. We will definitely book a trip at KR Travel & Tours. A bunch of thanks Miss Ester.
God bless. More power to your business.
J.R Revilla & A.P Corpuz
Manila, Philippines

28. Hi ester good morning.
Its my first day back at work today and im very busy catching but I will send thru a
email and a couple of pics as soon as I get a chance. Every thing went off great thanks
ester and im very happy and planning to be back in Cebu in July and will be organizing
some more tours thru your company. Will be in touch soon.
D.Plantinga
WESTERN AUSTRALIA

29. Hi KR Travel,
See the pdf, we had great fun! Your drivers and Beth are great! Anton’s was wonderful
(food and service) Click Here
G. Ng
City Hall, Singapore 178958

30. Dear KR Travel,
I am already in Qatar . I would like to thank you and your entire staff for your efficiency
and a great job in arranging our tour. We enjoyed our trip in Cebu and Bohol . I told to
my friends here regarding your package and they are also interested. Again, thank you so
much and hopefully we will go back there next year and I will be very grateful if you
could assist us again. Thanks again and best regards,
M.Arce
Doha, Qatar

31. Dear Ester,
After our long journey we are at home. The temperature is here only about 18 C, it is too
cold and we miss the sun. Thank you very much, we had a wonderful holiday and nice
experience in Cebu. Please, give our best regards and a lot of thanks to our guide Pal He
was pefect. I wish you a good business and maybe one day we will be back in Philippines
again. Thank you. Best regards,
I. Ruchova
Kalote 9 Klaipeda , Lithuania

32. Dear Ester,
My friends and I had a lovely time. I cannot thank you enough for chauffeuring us
around; we have never felt less a stranger in a strange city. Please convey our thanks and
admiration to the entire staff for the excellent service we enjoyed. Sincerely,
L. Escudero
CA 91748, USA

33. Good Afternoon,
Just to say that to-days "Fishing Outing" with Arlyn as our guide was superb. We are
moving from the Mactan Hilton to Westpoint Inn tomorrow and will in in contact to
organise some more tours. Many many thanks for such a good day. Regards
R. Dagger
Davao City, Philippines 8000

34. Hello, Ester,
Our flight back from Cebu to Manila was just fine. Everyone enjoyed our trip especially
to Bohol. We also enjoyed our lunch at the Chinese buffet restaurant as well. Thank you
for organizing the Cebu-Mactan-Bohol trip. We will consider your service again on our
next visit there which will include more people since our sons and their wives are
interested in coming along on our next visit there. We are now back home here in
California storytelling our trip there to friends and relatives who wanted to know about
the places we visited. Sincerely,
L. Banaga
CA, U.S.A

35. Dear Ester,
We would like to thank you for the wonderful time that we had in our island hopping
activity. We enjoyed it and the barbecue lunch at Nalusuan was really good. We hope to
do it again in Cebu. Please extend our thanks to Arlene and the rest of your team for
taking care of RG Asset Management. Daghang salamat.
C. Caluag
Philippine Stock Exchange Centre

36. Dear Ester,
Thank you for your organisation, It was being a nice day. Elisabeth is very nice and a
good guide. Thanks for all and We hope we will come back to Philippines. Best regards,
V. Lyaudet
Vista Stanley A6, HongKong

37. Hello Ester,
We thoroughly enjoyed the programme suggested by you even though an additional day or
two stay would have been better. Your counterpart in Bohol also took care of us very well
even though the time is tight to thoroughly soak in the full experience.
All the arrnagements were to our expectations and with your personal supervision, we
wish to extend our thanks for such a wonderful trip and experience.
We would highly recommend your services to our friends if they plan to visit Cebu Island.
Merry Christmas & Happy New Year, Best Reagrds,
J. Tan
27 Diary Farm Road, Singapore

38. Dear Ms. Ester,
We really enjoyed our stay in Bohol. Also, we greatly appreciate your follow-ups during
our tour. Your tour guides were also friendly to us. Wishing you and your company a
Merry Merry Christmas and a blessed New Year
J. Canlas
Singapore

39. Hello Ester,
Just got back home this morning. Thank you for all your assistance in our vacation in
Cebu. Your tour was a great service, and very nice tours. The Bohol tour was great, except
for the bad weather, I guess you couldn't control that. The City tour was great, Elizabeth
had a good knowledge of the city. Her english control was very good, and even my russian
girlfriend said she understood her.
Again, thank you very much for all your assistance in making our vacation memorable.
Sincerely,
F. Kajiyama
Guam 96913, United States

40. Morning Ester,
I would like to send my best regards to your staff and your company! It has been
wonderfully arranged and the staff are very nice and sincere.
My wife and I both have a great time and we would definitely recommend you to other
friends of ours in the future.
Cheers,
Brian Wu