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18
Managing
Mass Communications
1
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-2
Figure 18.1 The Five M’s of
Advertising
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-3
Advertising Objectives
Informative
Persuasive
Reminder
Reinforcement
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-4
Television
Advantages
 Reaches broad
spectrum of consumers
 Low cost per exposure
 Ability to demonstrate
product use
 Ability to portray image
and brand personality
Disadvantages
 Brief
 Clutter
 High cost of production
 High cost of placement
 Lack of attention by
viewers
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-5
Print Ads
Advantages
 Detailed product
information
 Ability to communicate
user imagery
 Flexibility
 Ability to segment
Disadvantages
 Passive medium
 Clutter
 Unable to demonstrate
product use
Print Ad Components
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 18-6
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-8
Media Selection
• Reach
• Frequency
• Impact
• Exposure
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-9
Major Media Types
 Newspapers
 Television
 Direct mail
 Radio
 Magazines
 Outdoor
 Yellow Pages
 Newsletters
 Brochures
 Telephone
 Internet
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-10
Place Advertising
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-11
What is Sales Promotion?
Sales promotion consists of a collection of
incentive tools, mostly short term, designed
to stimulate quicker or greater purchase of
particular products or services by
consumers or the trade.
Consumer-Directed Sales
Promotion Tactics
 Samples
 Coupons
 Cash refund offers
 Price offs
 Premiums
 Prizes
 Patronage rewards
 Free trials
 Tie-in promotions
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-12
Trade-Directed
Sales Promotion Tactics
 Price offs
 Allowances
 Free goods
 Sales contests
 Spiffs
 Trade shows
 Specialty
advertising
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-13
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-14
Events and Experiences
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-15
Why Sponsor Events?
 To identify with a particular target market or life style
 To increase brand awareness
 To create or reinforce consumer perceptions of key
brand image associations
 To enhance corporate image
 To create experiences and evoke feelings
 To express commitment to community
 To entertain key clients or reward employees
 To permit merchandising or promotional
opportunities
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-16
Public Relations Functions
 Press relations
 Product publicity
 Corporate communications
 Lobbying
 Counseling
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-17
Tasks Aided by Public Relations
 Launching new products
 Repositioning a mature product
 Building interest in a product category
 Influencing specific target groups
 Defending products that have encountered
public problems
 Building the corporate image in a way that
reflects favorable on products
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-18
Major Tools in Marketing PR
 Publications
 Events
 Sponsorships
 News
 Speeches
 Public Service Activities
 Identity Media

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kotler_mm_14e_18_ippt.ppt

  • 2. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-2 Figure 18.1 The Five M’s of Advertising
  • 3. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-3 Advertising Objectives Informative Persuasive Reminder Reinforcement
  • 4. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-4 Television Advantages  Reaches broad spectrum of consumers  Low cost per exposure  Ability to demonstrate product use  Ability to portray image and brand personality Disadvantages  Brief  Clutter  High cost of production  High cost of placement  Lack of attention by viewers
  • 5. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-5 Print Ads Advantages  Detailed product information  Ability to communicate user imagery  Flexibility  Ability to segment Disadvantages  Passive medium  Clutter  Unable to demonstrate product use
  • 6. Print Ad Components Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 18-6
  • 7.
  • 8. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-8 Media Selection • Reach • Frequency • Impact • Exposure
  • 9. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-9 Major Media Types  Newspapers  Television  Direct mail  Radio  Magazines  Outdoor  Yellow Pages  Newsletters  Brochures  Telephone  Internet
  • 10. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-10 Place Advertising
  • 11. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-11 What is Sales Promotion? Sales promotion consists of a collection of incentive tools, mostly short term, designed to stimulate quicker or greater purchase of particular products or services by consumers or the trade.
  • 12. Consumer-Directed Sales Promotion Tactics  Samples  Coupons  Cash refund offers  Price offs  Premiums  Prizes  Patronage rewards  Free trials  Tie-in promotions Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-12
  • 13. Trade-Directed Sales Promotion Tactics  Price offs  Allowances  Free goods  Sales contests  Spiffs  Trade shows  Specialty advertising Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-13
  • 14. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-14 Events and Experiences
  • 15. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-15 Why Sponsor Events?  To identify with a particular target market or life style  To increase brand awareness  To create or reinforce consumer perceptions of key brand image associations  To enhance corporate image  To create experiences and evoke feelings  To express commitment to community  To entertain key clients or reward employees  To permit merchandising or promotional opportunities
  • 16. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-16 Public Relations Functions  Press relations  Product publicity  Corporate communications  Lobbying  Counseling
  • 17. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-17 Tasks Aided by Public Relations  Launching new products  Repositioning a mature product  Building interest in a product category  Influencing specific target groups  Defending products that have encountered public problems  Building the corporate image in a way that reflects favorable on products
  • 18. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 18-18 Major Tools in Marketing PR  Publications  Events  Sponsorships  News  Speeches  Public Service Activities  Identity Media