MSP chooses StorageCraft Cloud Services as a scalable alternative to maintaining their own data center. They had a new customer with high compliance requirements that exceeded their current infrastructure. StorageCraft Cloud Services met the customer's needs with its tier 3 data center and military-grade security. As the MSP's customer base grew, maintaining their own data center became more labor intensive and difficult to scale. StorageCraft Cloud Services offered an easy and cost-effective solution that allowed the MSP to focus on growing their business rather than managing infrastructure.

1. 2 significant events changed things:
MSP chooses StorageCraftCloud Services as the
scalable alternative to having their own data centre.
“The first significant event was that we brought on
board a new important customer to the business.
The company produces filters and are suppliers to the
Ministry of Defence.
Their compliance requirements for a data centre were
at a higher level than our KogoVault. We knew that
StorageCraft had recently launched their StorageCraft
Cloud Services. The StorageCraft data centre is Tier 3
with Military-grade security (SSAE 16 certified, AES-256
encryption) so it met the requirements of our customer.”
Established in 1998, Kogo is a leading provider of B2B managed
IT infrastructure services to a wide range of SME & corporate
companies. The company provides managed services to retail,
manufacturing, healthcare providers, financial/legal institutions
and distribution hubs.
Kogo provide tailored support packages to companies to ensure
they meet their requirements; from prepaid support hours to
24/7 support contracts.
In addition to support, Kogo also offers managed services and
solutions including business continuity, cybersecurity, disaster
recovery and more.
Kogo has built its Disaster Recovery offering on the StorageCraft
Recovery Solution. They have their own data centre and
traditionally replicate customer data to this.
However, they have taken the decision to migrate a large
number of their customers to StorageCraft Cloud Services.
This is their story.
“We have been offering Disaster Recovery solutions for a
number of years (using StorageCraft software).”
We developed our KogoVault service as a Premium
service. We were using StorageCraft ShadowProtect
to replicate to our data centre. If we needed to do a
recovery, we could copy the client’s images to a “loan”
server we would have in stock and then bring this back
to the partner site.
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What we now have is a scalable cloud failover solution. This
means our sales people can continue to grow the business
without us struggling technically to meet demand.
“ “
“We decided that this would be an excellent test case. Therefore, for this new customer
we moved their machines to StorageCraft Cloud Services. The process was very
straightforward. According to our engineer “any of the guys on our help desk could have
done it”.
Once we had them in cloud, it was very easy for us to demonstrate to the customer how
quickly and easily we could restore their data. We did some test file and folder restores –
it was easy. We also spun up a machine – which was done in a matter of minutes.
Growing business needs a scalable cloud offering
“As we added more customers to KogoVault, we saw that the process was becoming
more labour intensive. We started with a few machines and it was manageable, but
as we got to 150 machines in the cloud, we started having capacity and scalability
issues.
In addition, we were seeing that every 6 months or so we needed to add more
space. This in itself became a project for us, as we needed to move customer’s
data around.
Therefore, we compared all of the activity we were doing to maintain our data
centre with the ease of using StorageCraft Cloud Services.
Our technical teams were pushing hard for us to move to StorageCraft but we
needed to be sure that the figures worked!
When we looked at the economics, we realised that it was very cost effective
for us to move many accounts to StorageCraft Cloud Services.
This is what we have been doing over the past number of months and the
results have been great.
In fact the only concern is that the virtual machine specs, temporarily put
at the disposal of our clients (in the event of a disaster), are so high, that
some customers may not want to come off them!”
“Overall, we were delighted that we could offer the customer a
rock solid solution.”