The document provides 5 knowledge management tips: 1) Focus on strategy over technology by defining critical knowledge needs before choosing tools; 2) Identify critical knowledge by working with business leaders; 3) Ensure user-generated content is valuable by focusing on critical knowledge areas; 4) Observe organizational culture closely to identify and address barriers to knowledge sharing; 5) Focus on millennial employees who are advancing collaboration, co-creation and connectivity in knowledge management.

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5 knowledge
management tips you
need to know
Jose Carlos Tenorio Favero
#KMERS

2. © Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.© Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.
José Carlos
(@josecarloskm)
KM and training lead (GMD S.A)
SEO creative assessor (Carambola)
Blogger and author
But above all….
Passionate about what I do!

3. © Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.© Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.
Focus on strategy-not
technology
Technology supports collaboration, co-creation and connectivity,
three binding elements in C-Gen Knowledge Management. However
there´s too much software and technology in the KM landscape and
this is driving attention away from vital KM elements.
For example, What critical knowledge are we trying to manage? What
software can help us to leverage that critical knowledge?
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4. © Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.© Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.
Focus on critical
knowledge
Before you decide on what technology or software will work for you,
you need to define what your critical knowledge is. For this you must
work alongside business leaders in order to determine what
knowledge is required in terms of strategy, business orientation, client
requirements, etc.
This is essential in order to define the overall KM strategy and
objectives.
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5. © Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.© Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.
Engamement
is essential, but generating
valuable content is more
important
It´s great when people begin to create content and start engaging
with their community. However, you need to ask yourself: “Do we just
want people to share stuff or make a difference?” For example, how
much content is actually related to critical knowledge?
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6. © Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.© Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.
Observe, observe and
observe..
Meaningful KM strategies entail a real understanding of culture. If
there´s anything which prohibits a knowledge sharing culture, Kmers
need to reverse it. Deep observation and constant retroalimentation
with business leaders is vital in order to sustain a KM driven culture
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7. © Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.© Copyright 2014. Grupo Graña y Montero. Todos los derechos reservados.
Focus on Millenials
Millenials are currenty shifting the future development of KM as they
push forward new ways of interacting and sharing knowledge. The 3
C´s governing millenial social behavior (Connectivity, collaboration
and co-creation) will thrust forward C-gen Knowledge Management.
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