As part of our ongoing effort to keep our customers and partners updated about everything happening at EasyVista, we are pleased to offer this replay of our August Customer Update call. On this webinar, you will get a quick update from our leadership team on the latest and greatest EasyVista news. We will turn it over to our guest speaker Chris Miller from FMX Solutions who will do a deep dive into Knowledge Management and discuss: • Why you should implement knowledge management in EasyVista • The different Roles/Responsibilities within Knowledge Management • Using Knowledge and Lifecycle Management • Metrics to help improve ROI For more information, visit: http://www.easyvista.com/product/servicemanager/knowledge-management/