1. We are helping UAE companies
establish a reputation for
responsiveness and service.
Building Efficiency,
Building Trust
Strategic Channel Partner -UAE
First Time In UAE
2. Knowlarity can help you Connect with your Customers
Strategic Channel Partner -UAE
3. About
Knowlarity is the pioneer of cloud telephony in Asia and creates state of the art products for SMEs &
Enterprises. The company makes business telephony reliable and intelligent by providing a suite of hosted
products that help businesses to improve their productivity. The company was incorporated in Aug 2009 and has
grown to a 500+ employee company with Head office in Singapore. With over 10000 paid clients on board, the
number of calls possibly made by Knowlarity is 1,00,000. And is increasing everyday.
Investors
Knowlarity is backed by Sequoia Capital, one of the most prestigious Venture Capital firms in the world. Sequoia
has invested over $6M in Knowlarity. They have previously made investments in companies like Google, Apple,
YouTube, LinkedIn and Justdial.
Awards:
About Knowlarity
Strategic Channel Partner -UAE
4. SuperReceptionist is your personal receptionist hosted virtually, having
economic and operational advantages over traditional PBX systems. You get an
exclusive telephone number that operates 24x7.
VoicemailMini CRM
integration
Click-to-call
Vanity & Toll-free
numbers
Professional greeting
Conferencing Number portability Call recording
SUPERRECEPTIONIST – Hosted PBX For Business
Strategic Channel Partner -UAE
5. SmartIVR strengthens enterprises with the power of a comprehensive marketing, sales,
and customer support solution.
Customer mobile
verification
Emergency
communication
CRM Integration Marketing ROI
tracking
Cloud based
Call center
Customer feedback Data collection
Through IVR
Missed call back
SMARTIVR- Hosted IVR Solution For Enterprises
Strategic Channel Partner -UAE
6. SuperFax is the powerful and affordable faxing solution that’s as easy as
checking your email! Perfect for today’s businesses that demand simplicity,
affordability, and power.
Personalized
Phone number
Receive faxes
in your email
Send faxes
Via email
Send fax to
multi recipients
Incoming fax to PDF Online fax security
SMS alert on
email notification
24x7 customer
support
SUPERFAX- Send Faxes Anytime, Anywhere
Strategic Channel Partner -UAE
7. Super Conference is your virtual meeting room on cloud connecting your teams anytime
anywhere in seconds
Unlimited
conferencing
Professional
greeting
Secured dial in Unique Pin
Blacklist
feature
Whitelist
feature
Call recording Generate reports
in real time
SUPERCONFERENCE- Virtual Audio Conference Room On Cloud
Strategic Channel Partner -UAE
8. Track ROI Through Virtual Numbers
Product
Advertisement
#1
#2
#3
#4
Virtual numbers
for different media
Measure ROI to analyze
success of product
campaign
Virtual no. captures
leads from different
media
1
1-800-111-1112
1-800-111-2222
1-800-333-1298
1-800-333-1298
Strategic Channel Partner -UAE
9. Customer Calls
Smart call
routing
Agent is connected
to customer
Make outbound call-dialing a breeze
Agent uses click to
call feature
3
Interactive Voice Response Systems
Calls from UAE
International calls Manager can see
all calls and
recordings
}
2
Existing customer
Account management
Customer list
imported into SR
Call is recorded
Strategic Channel Partner -UAE
10. One-way Voice Promotion :
• Promote new products and services
• Send offers to loyal customers
• Share information with employees
• Confirming Subscriptions
Server
Strategic Channel Partner -UAE
11. 56688
(Company’s
Number
SMS to Call
• Verifies Phone number and generates lead
• Promote new products and services
• Can also Set up IVR on calls and by use TTS to get their
inputs and generate new leads
• Speak to customers in real time during promotion
• Understand the effectiveness of campaign and track ROI
Strategic Channel Partner -UAE
12. Customer
Missed Call
Received
E1 Connectivity
MSC
Push the captured
information
via client API
Client’s Database
Congratulations! Registration
completed
Successfully.
Data Verified
For cellphone
number
verification, please
leave a missed call
at 9X9X9X9X9X
MISSED CALL SOLUTION- Phone Number Verification
Strategic Channel Partner -UAE
13. MISSED CALL SOLUTION- Call-back Solution: Call Flow
Customer
Customer gives a
missed call on the
displayed number
7 (495) XXXXX
Real Time
Reporting
Customer
Agent
System will instantly
generate two calls
C
Strategic Channel Partner -UAE
14. KNOWLARITY FAMILY
About
Investors
Knowlarity is a pioneer of cloud telephony in Asia and creates state of the art products for SMEs and Enterprises. The company
makes business telephony reliable and intelligent by providing a suite of hosted products that help businesses to improve their productivity.
The company was incorporated in Aug 2009 and in short span of two years, has grown from a garage startup to a 300+ people company
with revenue ranging in several million dollars. As of date the company serves more than 10,000+ customers
Knowlarity is backed by Sequoia Capital, one of the most prestigious Venture Capital firm in the world. Sequoia has invested in Knowlarity. It has
previously made investments in companies like Google, Apple, Yahoo, Youtube, Linkedin and Justdial.
Awards
Customers
15. CONTACT US
Singapore Office:
75 High Street
Singapore 179435
SINGAPORE
Cyrome IT Solutions LLC
Authorized Strategic Partner-UAE
504, Rahaf Towers, Al Qusais
Dubai-UAE
T : 00971 -4263 5340
M: 00971 561892320
E: info@cyrome.com
W: www.knowlarity.com