This document provides guidance for an Orlando KIOSK REP role at CME. It outlines key steps to success which include thoroughly knowing the script, product, and role playing to build skills. Representatives should maintain high energy, identify their target demographic of unemployed/underemployed 18-29 year olds, and genuinely care about people. The role requires being goal-driven, overcoming objections, and qualifying leads by ensuring they are interested in education. Representatives must believe in education and Anthem College, and be able to discuss the programs, financial aid, class times, and placement services provided. Signs of serious prospects include those who are determined, committed to change, and interested in a campus tour.