SlideShare a Scribd company logo
.
CORE SKILLS FOR WORKING WITH CONFLICT
Kings College, London
Course: 06 -10 January 2014
Trainers:
Vesna Matovic, Hawah Bunduka
Course Aim:
The course aims to develop skills for working with conflict-affected situations. Fieldwork
techniques are explored in order to increase awareness of the behaviour, attitudes and
competencies for working with conflict.
Learning Objectives:
To develop the following skills and competencies for working with conflict
 Team working
 Gender sensitivity
 Cultural sensitivity
 Reflective practice
 Conflict analysis
 Conflict resolution
Skills for working with conflict, Kings College
DAY 1
CONCEPTS AND APPROACHES TO WORKING WITH CONFLICT
Developing Reflective Practice
Time Subject
0930 - 1000 Welcome and introductions
Course overview and assessment
1000 - 1100 Skills for working with conflict
1100 - 1115 Break
1115 - 1215 Understanding conflict, violence, peace and peacebuilding
1215 - 1315 Team skills and team roles
1315 - 1415 Lunch
1415 - 1600 Understanding identity: culture and gender
1600 -1615 Break
1615 - 1700 Review of the day
Introduction to reflective practice
Reflective journal and course assessment
Skills for working with conflict, Kings College
DAY 2
POWER, GENDER AND CONFLICT
Concepts and Approaches to Analysing Conflict
Time Subject
0900 - 0915 Reflection on day 1
Overview of day 2
0915 - 1015 Conflict Analysis: Purpose, Methods, Tools, Case Study
Understanding the dynamics of conflict: Conflict stages
1015 - 1030 Break
1030- 1200 Understanding the relationship between gender, conflict and peace: Gender
Triangle
1200 - 1300 Understanding conflict actors, relationships and issues: Actor mapping
1300 - 1400 Lunch
1400 - 1500 Understanding conflict causes and effects: Conflict tree
1500 – 1515 Break
1515 - 1615 Learning from analysis
1615 - 1700 Review of the day
Reflective journal entry
Skills for working with conflict, Kings College
DAY 3
DIALOGUE, NEGOTIATION AND MEDIATION
Conflict Resolution Skills
Time Subject
0900 - 0915 Reflection on day 2
Overview of day 3
0915 - 1000 Communication/active listening
1000 - 1100 Dialogue: Skills and approaches
1100 -1115 Break
1115 - 1215 Negotiation: Models and skills
1215 – 1300 Skills for dialogue, negotiation and mediation
1300 – 1400 Lunch
1400 - 1530 Mediation: Approaches, strategies and models
1530 – 1545 Break
1545 - 1630 Mediation skills
1630 - 1700 Review of the day
Reflective journal entry
Skills for working with conflict, Kings College
DAY 4
SKILLS FOR WORKING WITH CONFLICT
Conflict Resolution Skills in Practice
Time Subject
0900 - 0915 Reflection on day 3
Overview of day 4
0915 - 1000 Role play briefing: groups, roles, locations, schedule, task
1000 – 1015 Break
1015 - 1100 Actor groupwork: Briefings, task description and analysis
1100 - 1300 Devise strategy for wider meeting
Shuttle mediation
1300 – 1400 Lunch
1400 - 1530 Face-to-face mediation
1530 – 1545 Break
1545 - 1615 Debrief role play
1615 - 1645 Plenary debrief
1645 - 1700 Review of the day
Reflective journal entry
Skills for working with conflict, Kings College
DAY 5
SKILLS FOR WORKING WITH CONFLICT
Learning from Reflective Practice
Time Subject
0900 - 0915 Reflection on day 4
Overview of day 5
0915 - 1115 Reflective learning journal exercise
Assessment
Giving and receiving feedback
1115 - 1145 Break
1145 - 1245 Summary of learning
1245 - 1400 Course evaluation and feedback
Closure

More Related Content

Similar to Kings SWC Programme Jan 2014

Public Speaking and Communication Skills Workshop
Public Speaking and Communication Skills WorkshopPublic Speaking and Communication Skills Workshop
Public Speaking and Communication Skills Workshop
Errol Lawson
 
Management Communication Master Class Series
Management Communication Master Class SeriesManagement Communication Master Class Series
Management Communication Master Class Series
AndyatELC
 
Outcome Delivery_ Managing Conflict in the Workplace
Outcome Delivery_ Managing Conflict in the WorkplaceOutcome Delivery_ Managing Conflict in the Workplace
Outcome Delivery_ Managing Conflict in the Workplace
Bob Chambers
 
Coaches connect 2012 leeds (2)
Coaches connect 2012 leeds (2)Coaches connect 2012 leeds (2)
Coaches connect 2012 leeds (2)
seclarkson
 
Coaches Connect 2012
Coaches Connect 2012Coaches Connect 2012
Coaches Connect 2012
KarenWillows
 
Business Presentation Skills Workshop
Business Presentation Skills Workshop Business Presentation Skills Workshop
Business Presentation Skills Workshop
Jakarta Business Networkers
 
CCBC Orientation Schedule Booklet
CCBC Orientation Schedule BookletCCBC Orientation Schedule Booklet
CCBC Orientation Schedule Booklet
Elizabeth Moon
 
Khóa học tiếng Anh thương mại tại trường UV ESL
Khóa học tiếng Anh thương mại tại trường UV ESLKhóa học tiếng Anh thương mại tại trường UV ESL
Khóa học tiếng Anh thương mại tại trường UV ESL
MYD Vietnam
 
Khóa học tiếng Anh thương mại tại trường Anh ngữ UV ESL
Khóa học tiếng Anh thương mại tại trường Anh ngữ UV ESLKhóa học tiếng Anh thương mại tại trường Anh ngữ UV ESL
Khóa học tiếng Anh thương mại tại trường Anh ngữ UV ESL
PHILENTER
 

Similar to Kings SWC Programme Jan 2014 (9)

Public Speaking and Communication Skills Workshop
Public Speaking and Communication Skills WorkshopPublic Speaking and Communication Skills Workshop
Public Speaking and Communication Skills Workshop
 
Management Communication Master Class Series
Management Communication Master Class SeriesManagement Communication Master Class Series
Management Communication Master Class Series
 
Outcome Delivery_ Managing Conflict in the Workplace
Outcome Delivery_ Managing Conflict in the WorkplaceOutcome Delivery_ Managing Conflict in the Workplace
Outcome Delivery_ Managing Conflict in the Workplace
 
Coaches connect 2012 leeds (2)
Coaches connect 2012 leeds (2)Coaches connect 2012 leeds (2)
Coaches connect 2012 leeds (2)
 
Coaches Connect 2012
Coaches Connect 2012Coaches Connect 2012
Coaches Connect 2012
 
Business Presentation Skills Workshop
Business Presentation Skills Workshop Business Presentation Skills Workshop
Business Presentation Skills Workshop
 
CCBC Orientation Schedule Booklet
CCBC Orientation Schedule BookletCCBC Orientation Schedule Booklet
CCBC Orientation Schedule Booklet
 
Khóa học tiếng Anh thương mại tại trường UV ESL
Khóa học tiếng Anh thương mại tại trường UV ESLKhóa học tiếng Anh thương mại tại trường UV ESL
Khóa học tiếng Anh thương mại tại trường UV ESL
 
Khóa học tiếng Anh thương mại tại trường Anh ngữ UV ESL
Khóa học tiếng Anh thương mại tại trường Anh ngữ UV ESLKhóa học tiếng Anh thương mại tại trường Anh ngữ UV ESL
Khóa học tiếng Anh thương mại tại trường Anh ngữ UV ESL
 

More from Yuliya Pismennaya

19 Mar 2014, Ideology Radicalisation
19 Mar 2014, Ideology Radicalisation19 Mar 2014, Ideology Radicalisation
19 Mar 2014, Ideology Radicalisation
Yuliya Pismennaya
 
POL2027_6130923_resproposal
POL2027_6130923_resproposalPOL2027_6130923_resproposal
POL2027_6130923_resproposal
Yuliya Pismennaya
 
Scientific Project Information and Lignt
Scientific Project Information and LigntScientific Project Information and Lignt
Scientific Project Information and Lignt
Yuliya Pismennaya
 
Scientific progress
Scientific progressScientific progress
Scientific progress
Yuliya Pismennaya
 
IPE - World Trade Organisation
IPE - World Trade OrganisationIPE - World Trade Organisation
IPE - World Trade Organisation
Yuliya Pismennaya
 
Converse-McGuire Essay
Converse-McGuire EssayConverse-McGuire Essay
Converse-McGuire Essay
Yuliya Pismennaya
 
POL2008 Research Theories & Methods
POL2008 Research Theories & MethodsPOL2008 Research Theories & Methods
POL2008 Research Theories & Methods
Yuliya Pismennaya
 

More from Yuliya Pismennaya (7)

19 Mar 2014, Ideology Radicalisation
19 Mar 2014, Ideology Radicalisation19 Mar 2014, Ideology Radicalisation
19 Mar 2014, Ideology Radicalisation
 
POL2027_6130923_resproposal
POL2027_6130923_resproposalPOL2027_6130923_resproposal
POL2027_6130923_resproposal
 
Scientific Project Information and Lignt
Scientific Project Information and LigntScientific Project Information and Lignt
Scientific Project Information and Lignt
 
Scientific progress
Scientific progressScientific progress
Scientific progress
 
IPE - World Trade Organisation
IPE - World Trade OrganisationIPE - World Trade Organisation
IPE - World Trade Organisation
 
Converse-McGuire Essay
Converse-McGuire EssayConverse-McGuire Essay
Converse-McGuire Essay
 
POL2008 Research Theories & Methods
POL2008 Research Theories & MethodsPOL2008 Research Theories & Methods
POL2008 Research Theories & Methods
 

Kings SWC Programme Jan 2014

  • 1. . CORE SKILLS FOR WORKING WITH CONFLICT Kings College, London Course: 06 -10 January 2014 Trainers: Vesna Matovic, Hawah Bunduka Course Aim: The course aims to develop skills for working with conflict-affected situations. Fieldwork techniques are explored in order to increase awareness of the behaviour, attitudes and competencies for working with conflict. Learning Objectives: To develop the following skills and competencies for working with conflict  Team working  Gender sensitivity  Cultural sensitivity  Reflective practice  Conflict analysis  Conflict resolution
  • 2. Skills for working with conflict, Kings College DAY 1 CONCEPTS AND APPROACHES TO WORKING WITH CONFLICT Developing Reflective Practice Time Subject 0930 - 1000 Welcome and introductions Course overview and assessment 1000 - 1100 Skills for working with conflict 1100 - 1115 Break 1115 - 1215 Understanding conflict, violence, peace and peacebuilding 1215 - 1315 Team skills and team roles 1315 - 1415 Lunch 1415 - 1600 Understanding identity: culture and gender 1600 -1615 Break 1615 - 1700 Review of the day Introduction to reflective practice Reflective journal and course assessment
  • 3. Skills for working with conflict, Kings College DAY 2 POWER, GENDER AND CONFLICT Concepts and Approaches to Analysing Conflict Time Subject 0900 - 0915 Reflection on day 1 Overview of day 2 0915 - 1015 Conflict Analysis: Purpose, Methods, Tools, Case Study Understanding the dynamics of conflict: Conflict stages 1015 - 1030 Break 1030- 1200 Understanding the relationship between gender, conflict and peace: Gender Triangle 1200 - 1300 Understanding conflict actors, relationships and issues: Actor mapping 1300 - 1400 Lunch 1400 - 1500 Understanding conflict causes and effects: Conflict tree 1500 – 1515 Break 1515 - 1615 Learning from analysis 1615 - 1700 Review of the day Reflective journal entry
  • 4. Skills for working with conflict, Kings College DAY 3 DIALOGUE, NEGOTIATION AND MEDIATION Conflict Resolution Skills Time Subject 0900 - 0915 Reflection on day 2 Overview of day 3 0915 - 1000 Communication/active listening 1000 - 1100 Dialogue: Skills and approaches 1100 -1115 Break 1115 - 1215 Negotiation: Models and skills 1215 – 1300 Skills for dialogue, negotiation and mediation 1300 – 1400 Lunch 1400 - 1530 Mediation: Approaches, strategies and models 1530 – 1545 Break 1545 - 1630 Mediation skills 1630 - 1700 Review of the day Reflective journal entry
  • 5. Skills for working with conflict, Kings College DAY 4 SKILLS FOR WORKING WITH CONFLICT Conflict Resolution Skills in Practice Time Subject 0900 - 0915 Reflection on day 3 Overview of day 4 0915 - 1000 Role play briefing: groups, roles, locations, schedule, task 1000 – 1015 Break 1015 - 1100 Actor groupwork: Briefings, task description and analysis 1100 - 1300 Devise strategy for wider meeting Shuttle mediation 1300 – 1400 Lunch 1400 - 1530 Face-to-face mediation 1530 – 1545 Break 1545 - 1615 Debrief role play 1615 - 1645 Plenary debrief 1645 - 1700 Review of the day Reflective journal entry
  • 6. Skills for working with conflict, Kings College DAY 5 SKILLS FOR WORKING WITH CONFLICT Learning from Reflective Practice Time Subject 0900 - 0915 Reflection on day 4 Overview of day 5 0915 - 1115 Reflective learning journal exercise Assessment Giving and receiving feedback 1115 - 1145 Break 1145 - 1245 Summary of learning 1245 - 1400 Course evaluation and feedback Closure