The document discusses different types of smart cards and keys used in hotels, including emergency keys that open all doors, master keys at different levels like grandmaster keys that open all rooms and floor master keys for individual floors, and guestroom keys for individual guests. Proper key control procedures are also outlined, such as coding, storage in coffer boxes, use of registers, and rules around handing over and loaning keys.

2. SMART CARDS/KEYS
• CARDS OR KEYS
• EMBEDDED WITH MICROPROCESSOR CHIP
A PRESENTATION BY INDER SINGH

3. EMERGENCY
KEY
MASTER
KEYS
GUESTROOM
KEYS
A PRESENTATION BY INDER SINGH

4. EMERGENCY KEY
• OPENS ALL THE DOORS OF THE PROPERTY
• DOUBLE LOCKS ALL THE ROOMS
• OPEN DOUBLE LOCK AS WELL.
A PRESENTATION BY INDER SINGH

5. MASTERS KEYS
• GRANDMASTER KEY
• PASS/MASTER KEY
• SUB/SECTION MASTER KEY
• FLOOR MASTER KEY
A PRESENTATION BY INDER SINGH

6. GRANDMASTER KEY
• OPENS ALL HOTEL GUEST ROOMS
• DOUBLE LOCK THE ROOMS
• OPENS THE SAFE
• DOES NOT OPEN DOUBLE LOCKS
• KEPT AT FRONT DESK
A PRESENTATION BY INDER SINGH

7. PASS/MASTER KEY
• KEPT BY EHK/ DEPUTY HOUSEKEEPER
• OPENS ALL INTERNAL DOORS.
• DOES NOT OPEN DOUBLE LOCKS
• DOES NOT DOUBLE LOCK THE ROOM
A PRESENTATION BY INDER SINGH

8. SECTION MASTER KEY
• ISSUED TO SUPERVISORS
A PRESENTATION BY INDER SINGH

9. FLOOR MASTER KEY
• ISSUED TO GRA
• OPENS THE ROOM OF A FLOOR.
A PRESENTATION BY INDER SINGH

10. GUESTROOM KEY
• ISSUED TO GUEST
• OPENS THE PARTICULAR ROOM
A PRESENTATION BY INDER SINGH

11. KEY CONTROL
• CODING
• KEYS SHOULD BE KEPT IN COFFER
• KEY REGISTERS TO MAINTAINED
• PROPER KEY HANDOVERS
• LATCHES SHOULD BE ATTACHED
• SHOULD NOT LOAN KEYS ONE ANOTHER
A PRESENTATION BY INDER SINGH