Keep in Touch (KiT)
       Amnon Carmel
     Computer Human Adaptive
 Interaction Research Group (CHAI)
Motivation & Context
Motivation & Context
Motivation & Context

                                   Ageing population double worldwide by 2050*


                                      Aus. 85+ increase from 1.6% to 4.9%-7.2% **


                                     Elderly people often prefer to “age in place”


                                          Globalisation and urbanisation lead to
                                                   distributed families


                                      Communication is key for elderly wellbeing

* http://transgenerational.org/aging/demographics.htm#ixzz1VdKIfz5e
** By 2056, see http://www.abs.gov.au/Ausstats/abs@.nsf/mf/3222.0
The Keep in Touch (KiT) iPad App
Keep in Touch (KiT) iPad App
Keep in Touch (KiT) iPad App
My Research
Research Overview
       To Methodologically Explore…


                                         What do people
                                         actually want from
                                         such a solution
                    Whether KiT in its
                    current version is
                    useful
Suitable user
interface for the
elderly
User Interface For the Elderly
                Self Explanatory
                       GUI

         Touch-screen
           gestures

                Colours, fonts &
                    symbols

         Size & number
            of objects

                  Location in
                    home
Is KiT Useful?
          How do
        people use it?

 What sort of
 messages?

         What are the
         implications?

  Will it help
aging in place?

        Is it useful for
         the elderly?
What Do People Want (For Next Version)?
                      Phatic
                   technology?

              Sensor-
              based?

                     Mobile?


            Gamification?

                     Location
                      based?
Research Goals

            How to
            increase
            Communication
            interactions


Research         Best practices
                 for touch CHI
 Goals           for the elderly


            Identifying
            methods to
            bring care
            circles closer
Research Environment
Aurama
Aurama
Aurama
Storyplace.me
Storyplace.me
MarkerClock
Dude’s Magic Box
Positive Findings in
Literature Review
(Mackay, 2010)


                 Critical Literature Review




                  7          18         34
(Biemans, 2009), (Frank Bentley, 2011) and (Pavan Dadlani, 2010)


                 Critical Literature Review
(Rowan E. D., 2005), (Frank Bentley, 2011)


                 Critical Literature Review
(Elizabeth D. Mynatt, 2001), (Sunny Consolvo, 2004) and (Pavan Dadlani, 2010)
(Sunny Consolvo, 2004), (Georgios Metaxas, 2007), (Boustani, 2010) and (Frank Bentley, 2011)


                Critical Literature Review
(Frank Bentley, 2011), (Boustani, 2010)


                Critical Literature Review




            MOVE TOWARDS MOBILE
                  DEVICES
Issues For Consideration
 From Literature Review
(Georgios Metaxas, 2007), (Pavan Dadlani, 2010)


                Critical Literature Review
(Georgios Metaxas, 2007)


                Critical Literature Review
(Biemans, 2009) (Emile Aarts, 2004) (Frank Bentley, 2011) (Georgios Metaxas, 2007) (Mackay, 2010) (Pavan Dadlani, 2010) (Sunny Consolvo, 2004). (Aarts, 2009)




                       Critical Literature Review




                                                                                              MOSTLY
                                                                                               SMALL
                                                                                               SCALE
                                                                                             RESEARCH
(Mackay, 2010), (Birnholtz, 2010)


                 Critical Literature Review
Senior Touch-Based
 Design Guidelines
Design Guidelines*




          * Boustani, S. (2010, October 27). Designing touch-based interfaces for the elderly. Sydney, NSW,
          Australia: University of Sydney, faculty of engineering, school of electrical engineering.
Design Guidelines*
Avoid scroll bars

Use simple large fonts with left justification

Avoid moving text

Important information should be concentrated in the centre

Keep consistent interface

Avoid red / green and blue / yellow colour combinations

Minimal to no animation

Provide larger targets

Avoid multi-touch interactions

Avoid note taking / scribble functions       * Boustani, S. (2010, October 27). Designing touch-based interfaces for the elderly. Sydney, NSW,
                                             Australia: University of Sydney, faculty of engineering, school of electrical engineering.
References
1)    Mynatt, E.D., et al. Digital family portraits: supporting peace of mind for extended family members. in CHI '01 Proceedings of the SIGCHI conference on Human factors in
      computing systems. 2001. Seattle, Washington: ACM.
2)    Elizabeth D. Mynatt, J.R., Quan Tran, Gregory Abowd, Wendy Rogers, Itiro Siio, Designing Home Appliances for Older Adults. Cognitive Studies, 2003. 10: p. 343-352.
3)    Rowan, J. and E.D. Mynatt, Digital Family Portrait Field Trial: Support for Aging in Place, in Proceedings of the SIGCHI conference on Human factors in computing systems2005,
      ACM: Portland, Oregon, USA. p. 521-530.
4)    Consolvo, S., P. Roessler, and B. Shelton. The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display. in Lecture Notes in Computer Science,
      UbiComp 2004: Ubiquitous Computing. 2004. Springer Berlin / Heidelberg.
5)    Metaxas, G., et al. Daily Activities Diarist: Supporting Aging in Place with Semantically Enriched Narratives. in Human-Computer Interaction – INTERACT 2007 11th IFIP TC 13
      International Conference. 2007. Rio de Janeiro, Brazil: Springer.
6)    Dadlani, P., et al., Aurama: caregiver awareness for living independently with an augmented picture frame display. AI & Society, 2010. 25(2): p. 233-245.
7)    Riche, Y. and W. Mackay, PeerCare: Supporting Awareness of Rhythms and Routines for Better Aging in Place. Computer Supported Cooperative Work (CSCW), 2010. 19(1): p. 73-
      104.
8)    Technology, G.I.o. Dude's Magic Box! 2007 [cited 2011 12/09/2011]; Information regarding the 'Dued'es Magic Box!' system including several imges. ]. Available from:
      http://home.cc.gatech.edu/jimRowan/5.
9)    Saslis-Lagoudakis, G.C., Keith ; Fitto, Dan. Hermes@Home: Keeping in touch with the home. in Designing for Collaborative as well as Indivualised Environment. 2006. Sussex, UK:
      University of Sussex.
10)   Georgios Saslis-Lagoudakis, K.C., Dan Fitto, Alan Dix, Mark Rouncefield, Hermes@Home: supporting awareness and intimacy between distant family members, in Proceedings of
      the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments2006, ACM: Sydney, Australia. p. 23-30.
11)   Bentley, F. and S.K. Chowdhury. Serendipitous family stories: using findings from a study on family communication to share family history. in 12th ACM international conference.
      2010. Copenhagen, Denmark: ACM.
12)   Bentley, F., S. Basapur, and S.K. Chowdhury. Promoting Intergenerational Communication Through Location-Based Asynchronous Video Communication. in UbiComp 2011. 2011.
      Beijing,China: ACM.
13)   Boustani, S., Designing touch-based interfaces for the elderly, 2010, The University of Sydney: Sydney, Australia.
14)   LLC, A. Interface Design Guidelines for Users of All Ages. 2001.
15)   Kim, S., et al., Usability of car dashboard displays for elder drivers, in Proceedings of the 2011 annual conference on Human factors in computing systems2011, ACM: Vancouver, BC,
      Canada.
16)   Olwal, A., D. Lachanas, and E. Zacharouli, OldGen: mobile phone personalization for older adults, in Proceedings of the 2011 annual conference on Human factors in computing
      systems2011, ACM: Vancouver, BC, Canada.
17)   Mahmud, A.A., et al., Designing and evaluating the tabletop game experience for senior citizens, in Proceedings of the 5th Nordic conference on Human-computer interaction:
      building bridges2008, ACM: Lund, Sweden.
References
18)   Alan F. Newell, A.D., Mick J. Smith, Peter Gregor, Designing a portal for older users: A case study of an industrial/academic collaboration. ACM Trans. Comput.-Hum. Interact.,
      2006. 13(3): p. 347-375.
19)   Kankainen, A. and V. Lehtinen, Creative personal projects of the elderly as active engagements with interactive media technology, in Proceedings of the 8th ACM conference
      on Creativity and cognition2011, ACM: Atlanta, Georgia, USA.
20)   Kirk, D.S., et al., Opening up the family archive, in Proceedings of the 2010 ACM conference on Computer supported cooperative work2010, ACM: Savannah, Georgia, USA. p.
      261-270.
21)   Stößel, C., H. Wandke, and L. Blessing, Gestural Interfaces for Elderly Users: Help or Hindrance?
22)   Gesture in Embodied Communication and Human-Computer Interaction, S. Kopp and I. Wachsmuth, Editors. 2010, Springer Berlin / Heidelberg. p. 269-280.
23)   Wacharamanotham, C., et al., Evaluating swabbing: a touchscreen input method for elderly users with tremor, in Proceedings of the 2011 annual conference on Human factors
      in computing systems2011, ACM: Vancouver, BC, Canada. p. 623-626.
24)   Piper, A.M., Supporting medical communication with a multimodal surface computer, in Proceedings of the 28th of the international conference extended abstracts on Human
      factors in computing systems2010, ACM: Atlanta, Georgia, USA. p. 2899-2902.
25)   Piper, A.M., R. Campbell, and J.D. Hollan, Exploring the accessibility and appeal of surface computing for older adult health care support, in Proceedings of the 28th
      international conference on Human factors in computing systems2010, ACM: Atlanta, Georgia, USA. p. 907-916.
26)   Vatavu, R.D., Augmented photoware interfaces for affective human-human interactions, in Proceedings of the 3rd international workshop on Affective interaction in natural
      environments2010, ACM: Firenze, Italy. p. 93-96.
27)   Cunningham, A., et al., TableMouse: a novel multiuser tabletop pointing device, in Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction
      Special Interest Group: Design: Open 24/72009, ACM: Melbourne, Australia. p. 169-176.
28)   Frank, B.P.D.H.F.P.G.M.R.H.S.L.G.K.J.K.B.V., A Special Kind of Intimacy: Sustaining Sociability with Ubiquitous Computing for the Inter-Generational Family, 2006, University of
      Sydney.
29)   Gaver, B., Provocative Awareness. Computer Supported Cooperative Work (CSCW), 2002. 11(3): p. 475-493.
30)   Aarts, E. and B. de Ruyter, New research perspectives on Ambient Intelligence. Journal of Ambient Intelligence and Smart Environments, 2009. Volume 1(Number 1 / 2009): p.
      5-14.
31)   Consolvo, S., et al., Technology for care networks of elders. Pervasive Computing, IEEE, 2004. 3(2): p. 22-29.
32)   Biemans, M., et al. Let's stay in touch: sharing photos for restoring social connectedness between rehabilitants, friends and family. in Proceedings of the 11th international ACM
      SIGACCESS conference on Computers and accessibility. 2009. Pittsburgh, PA, USA: ACM.
33)   Aarts, E., Ambient intelligence: a multimedia perspective. Multimedia, IEEE, 2004. 11(1): p. 12-19.
34)   Birnholtz, J. and M. Jones-Rounds, Independence and interaction: understanding seniors' privacy and awareness needs for aging in place, in Proceedings of the 28th
      international conference on Human factors in computing systems2010, ACM: Atlanta, Georgia, USA. p. 143-152.
35)   Matters, T.D. The Demographics of Aging. 2010 [cited 2011 03/10/2011]; Statistics about aging population]. Available from:
      http://transgenerational.org/aging/demographics.htm#ixzz1VdKIfz5e.
36)   ABS, A.B.o.S. Population Projections, Australia, 2006 to 2101. 2008 [cited 2011 03/10/2011]; Available from: http://www.abs.gov.au/Ausstats/abs@.nsf/mf/3222.0.
Thank You
      Amnon Carmel
acar4721@uni.sydney.edu.au

'Keep in Touch' CHAI Research

  • 1.
    Keep in Touch(KiT) Amnon Carmel Computer Human Adaptive Interaction Research Group (CHAI)
  • 2.
  • 3.
  • 4.
    Motivation & Context Ageing population double worldwide by 2050* Aus. 85+ increase from 1.6% to 4.9%-7.2% ** Elderly people often prefer to “age in place” Globalisation and urbanisation lead to distributed families Communication is key for elderly wellbeing * http://transgenerational.org/aging/demographics.htm#ixzz1VdKIfz5e ** By 2056, see http://www.abs.gov.au/Ausstats/abs@.nsf/mf/3222.0
  • 6.
    The Keep inTouch (KiT) iPad App
  • 7.
    Keep in Touch(KiT) iPad App
  • 8.
    Keep in Touch(KiT) iPad App
  • 9.
  • 10.
    Research Overview To Methodologically Explore… What do people actually want from such a solution Whether KiT in its current version is useful Suitable user interface for the elderly
  • 11.
    User Interface Forthe Elderly Self Explanatory GUI Touch-screen gestures Colours, fonts & symbols Size & number of objects Location in home
  • 12.
    Is KiT Useful? How do people use it? What sort of messages? What are the implications? Will it help aging in place? Is it useful for the elderly?
  • 13.
    What Do PeopleWant (For Next Version)? Phatic technology? Sensor- based? Mobile? Gamification? Location based?
  • 14.
    Research Goals How to increase Communication interactions Research Best practices for touch CHI Goals for the elderly Identifying methods to bring care circles closer
  • 15.
  • 18.
  • 19.
  • 20.
  • 22.
  • 23.
  • 25.
  • 27.
  • 28.
  • 29.
    (Mackay, 2010) Critical Literature Review 7 18 34
  • 30.
    (Biemans, 2009), (FrankBentley, 2011) and (Pavan Dadlani, 2010) Critical Literature Review
  • 31.
    (Rowan E. D.,2005), (Frank Bentley, 2011) Critical Literature Review
  • 32.
    (Elizabeth D. Mynatt,2001), (Sunny Consolvo, 2004) and (Pavan Dadlani, 2010)
  • 33.
    (Sunny Consolvo, 2004),(Georgios Metaxas, 2007), (Boustani, 2010) and (Frank Bentley, 2011) Critical Literature Review
  • 34.
    (Frank Bentley, 2011),(Boustani, 2010) Critical Literature Review MOVE TOWARDS MOBILE DEVICES
  • 35.
    Issues For Consideration From Literature Review
  • 36.
    (Georgios Metaxas, 2007),(Pavan Dadlani, 2010) Critical Literature Review
  • 37.
    (Georgios Metaxas, 2007) Critical Literature Review
  • 38.
    (Biemans, 2009) (EmileAarts, 2004) (Frank Bentley, 2011) (Georgios Metaxas, 2007) (Mackay, 2010) (Pavan Dadlani, 2010) (Sunny Consolvo, 2004). (Aarts, 2009) Critical Literature Review MOSTLY SMALL SCALE RESEARCH
  • 39.
    (Mackay, 2010), (Birnholtz,2010) Critical Literature Review
  • 40.
  • 41.
    Design Guidelines* * Boustani, S. (2010, October 27). Designing touch-based interfaces for the elderly. Sydney, NSW, Australia: University of Sydney, faculty of engineering, school of electrical engineering.
  • 42.
    Design Guidelines* Avoid scrollbars Use simple large fonts with left justification Avoid moving text Important information should be concentrated in the centre Keep consistent interface Avoid red / green and blue / yellow colour combinations Minimal to no animation Provide larger targets Avoid multi-touch interactions Avoid note taking / scribble functions * Boustani, S. (2010, October 27). Designing touch-based interfaces for the elderly. Sydney, NSW, Australia: University of Sydney, faculty of engineering, school of electrical engineering.
  • 43.
    References 1) Mynatt, E.D., et al. Digital family portraits: supporting peace of mind for extended family members. in CHI '01 Proceedings of the SIGCHI conference on Human factors in computing systems. 2001. Seattle, Washington: ACM. 2) Elizabeth D. Mynatt, J.R., Quan Tran, Gregory Abowd, Wendy Rogers, Itiro Siio, Designing Home Appliances for Older Adults. Cognitive Studies, 2003. 10: p. 343-352. 3) Rowan, J. and E.D. Mynatt, Digital Family Portrait Field Trial: Support for Aging in Place, in Proceedings of the SIGCHI conference on Human factors in computing systems2005, ACM: Portland, Oregon, USA. p. 521-530. 4) Consolvo, S., P. Roessler, and B. Shelton. The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display. in Lecture Notes in Computer Science, UbiComp 2004: Ubiquitous Computing. 2004. Springer Berlin / Heidelberg. 5) Metaxas, G., et al. Daily Activities Diarist: Supporting Aging in Place with Semantically Enriched Narratives. in Human-Computer Interaction – INTERACT 2007 11th IFIP TC 13 International Conference. 2007. Rio de Janeiro, Brazil: Springer. 6) Dadlani, P., et al., Aurama: caregiver awareness for living independently with an augmented picture frame display. AI & Society, 2010. 25(2): p. 233-245. 7) Riche, Y. and W. Mackay, PeerCare: Supporting Awareness of Rhythms and Routines for Better Aging in Place. Computer Supported Cooperative Work (CSCW), 2010. 19(1): p. 73- 104. 8) Technology, G.I.o. Dude's Magic Box! 2007 [cited 2011 12/09/2011]; Information regarding the 'Dued'es Magic Box!' system including several imges. ]. Available from: http://home.cc.gatech.edu/jimRowan/5. 9) Saslis-Lagoudakis, G.C., Keith ; Fitto, Dan. Hermes@Home: Keeping in touch with the home. in Designing for Collaborative as well as Indivualised Environment. 2006. Sussex, UK: University of Sussex. 10) Georgios Saslis-Lagoudakis, K.C., Dan Fitto, Alan Dix, Mark Rouncefield, Hermes@Home: supporting awareness and intimacy between distant family members, in Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments2006, ACM: Sydney, Australia. p. 23-30. 11) Bentley, F. and S.K. Chowdhury. Serendipitous family stories: using findings from a study on family communication to share family history. in 12th ACM international conference. 2010. Copenhagen, Denmark: ACM. 12) Bentley, F., S. Basapur, and S.K. Chowdhury. Promoting Intergenerational Communication Through Location-Based Asynchronous Video Communication. in UbiComp 2011. 2011. Beijing,China: ACM. 13) Boustani, S., Designing touch-based interfaces for the elderly, 2010, The University of Sydney: Sydney, Australia. 14) LLC, A. Interface Design Guidelines for Users of All Ages. 2001. 15) Kim, S., et al., Usability of car dashboard displays for elder drivers, in Proceedings of the 2011 annual conference on Human factors in computing systems2011, ACM: Vancouver, BC, Canada. 16) Olwal, A., D. Lachanas, and E. Zacharouli, OldGen: mobile phone personalization for older adults, in Proceedings of the 2011 annual conference on Human factors in computing systems2011, ACM: Vancouver, BC, Canada. 17) Mahmud, A.A., et al., Designing and evaluating the tabletop game experience for senior citizens, in Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges2008, ACM: Lund, Sweden.
  • 44.
    References 18) Alan F. Newell, A.D., Mick J. Smith, Peter Gregor, Designing a portal for older users: A case study of an industrial/academic collaboration. ACM Trans. Comput.-Hum. Interact., 2006. 13(3): p. 347-375. 19) Kankainen, A. and V. Lehtinen, Creative personal projects of the elderly as active engagements with interactive media technology, in Proceedings of the 8th ACM conference on Creativity and cognition2011, ACM: Atlanta, Georgia, USA. 20) Kirk, D.S., et al., Opening up the family archive, in Proceedings of the 2010 ACM conference on Computer supported cooperative work2010, ACM: Savannah, Georgia, USA. p. 261-270. 21) Stößel, C., H. Wandke, and L. Blessing, Gestural Interfaces for Elderly Users: Help or Hindrance? 22) Gesture in Embodied Communication and Human-Computer Interaction, S. Kopp and I. Wachsmuth, Editors. 2010, Springer Berlin / Heidelberg. p. 269-280. 23) Wacharamanotham, C., et al., Evaluating swabbing: a touchscreen input method for elderly users with tremor, in Proceedings of the 2011 annual conference on Human factors in computing systems2011, ACM: Vancouver, BC, Canada. p. 623-626. 24) Piper, A.M., Supporting medical communication with a multimodal surface computer, in Proceedings of the 28th of the international conference extended abstracts on Human factors in computing systems2010, ACM: Atlanta, Georgia, USA. p. 2899-2902. 25) Piper, A.M., R. Campbell, and J.D. Hollan, Exploring the accessibility and appeal of surface computing for older adult health care support, in Proceedings of the 28th international conference on Human factors in computing systems2010, ACM: Atlanta, Georgia, USA. p. 907-916. 26) Vatavu, R.D., Augmented photoware interfaces for affective human-human interactions, in Proceedings of the 3rd international workshop on Affective interaction in natural environments2010, ACM: Firenze, Italy. p. 93-96. 27) Cunningham, A., et al., TableMouse: a novel multiuser tabletop pointing device, in Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/72009, ACM: Melbourne, Australia. p. 169-176. 28) Frank, B.P.D.H.F.P.G.M.R.H.S.L.G.K.J.K.B.V., A Special Kind of Intimacy: Sustaining Sociability with Ubiquitous Computing for the Inter-Generational Family, 2006, University of Sydney. 29) Gaver, B., Provocative Awareness. Computer Supported Cooperative Work (CSCW), 2002. 11(3): p. 475-493. 30) Aarts, E. and B. de Ruyter, New research perspectives on Ambient Intelligence. Journal of Ambient Intelligence and Smart Environments, 2009. Volume 1(Number 1 / 2009): p. 5-14. 31) Consolvo, S., et al., Technology for care networks of elders. Pervasive Computing, IEEE, 2004. 3(2): p. 22-29. 32) Biemans, M., et al. Let's stay in touch: sharing photos for restoring social connectedness between rehabilitants, friends and family. in Proceedings of the 11th international ACM SIGACCESS conference on Computers and accessibility. 2009. Pittsburgh, PA, USA: ACM. 33) Aarts, E., Ambient intelligence: a multimedia perspective. Multimedia, IEEE, 2004. 11(1): p. 12-19. 34) Birnholtz, J. and M. Jones-Rounds, Independence and interaction: understanding seniors' privacy and awareness needs for aging in place, in Proceedings of the 28th international conference on Human factors in computing systems2010, ACM: Atlanta, Georgia, USA. p. 143-152. 35) Matters, T.D. The Demographics of Aging. 2010 [cited 2011 03/10/2011]; Statistics about aging population]. Available from: http://transgenerational.org/aging/demographics.htm#ixzz1VdKIfz5e. 36) ABS, A.B.o.S. Population Projections, Australia, 2006 to 2101. 2008 [cited 2011 03/10/2011]; Available from: http://www.abs.gov.au/Ausstats/abs@.nsf/mf/3222.0.
  • 45.
    Thank You Amnon Carmel acar4721@uni.sydney.edu.au

Editor's Notes

  • #6 Research Statement: Exploring an asynchronous audio appliance for helping elderly people and their care circle keep in touch.Hypothesis: Does it enable people to communicate more often. How do people use it? How does it change things? How often do they use it?What sort of messages are sent? (We won’t be listening to messages)What are the communication implicationsWill it help aging in place?How many contacts are there? How many messages per day are ideal etc. Is it useful for the elderly.
  • #48 Thank youYour email address