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Kahuna Cleaning Supply Kahuna Cleaning Supply is a family-run business based in New Haven, Connecticut that specializes in commercial cleaning supplies and business support products for commercial, industrial, and institutional clients. Only a few computerized operations are in the business. In an effort to become more efficient and profitable, the vice president, Julia Thompson, has hired a systems analyst, Robert Hanover. Background Julia and Robert have made progress in the development of a strategic plan for Kahuna Cleaning Supply. Robert is anxious to define the requirements for the new system. He has gathered more information and has created the following organization chart for Kahuna Cleaning Supply. Robert: Julia, it’s time to start moving on the system investigation. The mission statement is finalized and strategic planning is well underway. I can see that the directors are beginning to think about how their departments can benefit from better information management. Charles Edwards President Julia Edwards Vice President Andrew McClean Director of Sales Anna McNally Director of Finance Martha Seymour Director of Operations Dennis Martin Shipping/Receiving Manager George Thompson Warehouse Manager Accounting/Sales Rep (6) Billing Clerk (2) Customer Service Rep (3) Julia: You’re right! Andrew McClean found out that we lost a big order the other day because the customer was able to get the estimate much more quickly from a company in the Midwest because of their online presence. He’s wondering just how many sales we are losing because of timeliness issues. I had Anna’s group gather numbers for the directors about how many times our profit margin has been reduced because of human error somewhere along the order process. We are profitable, but could be more so by reducing error and becoming more competitive with timely information to our potential customers. Robert: Andrew’s area of sales is a logical place to start the investigation. I need to interview sales and customer service representatives to get an idea of the requirements for the new information system. What kind of information will we include? What do we want to get out? What processes need to be managed? What are our business needs? Julia: This will take some time, and a lot of information needs to be gathered. You should make sure you spend some time with the accounting clerks too, because they fill in for customer service representatives. Robert: I’m ready to get started! Tasks 1. Develop a fact-finding plan including interviews, documentation review, observation, questionnaires, sampling, and research. (25%) 2. Review the organizational model above and list the individuals you would like to interview. Prepare a list of objectives for each of the interviews you will conduct. (25%) 3. Prepare a list of specific questions for each individual you will interview. (25%) 4. Design a questionnaire that will go to a sample of Kahuna Cleaning Supply customers to find out if they were .
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Background
Kahuna Cleaning Supply is a family-run business based in New Haven, Connecticut. The cleaning company specializes in commercial cleaning supplies and business support products for commercial, industrial, and institutional clients in New England and Eastern New York. Kahuna Cleaning Supply originated in response to the growth of the cities of Bridgeport and New Haven from the suburban spread from New York City. The business has grown to fourteen warehouse locations, each with several delivery trucks depending on the volume of sales at each location.
With the stagnant population growth in Connecticut since 1980, Kahuna Cleaning Supply made a concerted effort to expand their market into other areas in the region, first in Connecticut, and then in the broader New England region. The early efforts included increased advertising and an increase in the sales force, with an emphasis on cold calls to potential customers. This strategy proved to be a successful businesses model in the 1990s and early 2000s that allowed them to grow, but recently their growth has been flat. Getting new clients has been difficult in the down economy and existing clients are shopping for better prices.
In 2012, the next generation of Edwards joined the company with the addition of Julia Edwards as the vice president of Kahuna Cleaning Supply. Julia, a graduate of the business school at the University of Connecticut, is full of ideas for bringing Kahuna Cleaning Supply into the 21
st
century and expanding the customer base to the national arena. She and her father, Charles Edwards, president of Kahuna Cleaning Supply, have different ideas about the paths to follow to ensure the fiscal health of the company. Although both agree that the customer base needs expansion, they disagree on how large this expansion should be. Julia also wants to put an information system in place that can provide a seamless, efficient, and user-friendly environment for their business, with a Web-based component for customers to place and track orders.
Up until now, the sales and office staff has been using a text-based point of sales and warehouse management system for taking orders, putting together shipping and delivery lists, and generating billing information. Recently the financial department has moved to a software package that handles accounts payable and accounts receivable. This new package has expansion capabilities by purchasing additional modules from the vendor. Charles understands spreadsheets, but anything demonstrated to him beyond that has received a negative response because of his limited comfort level with technology. He is also concerned about the impact of an information system on his workforce, some of whom have been at the company longer than he has, and most of whom have limited knowledge of computers. Charles is in favor of adding additional salespeople and expanding the market down the eastern seaboard.
Julia wants to see.
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- Kahuna Cleaning Supply is a family-run commercial cleaning supply business based in Connecticut that wants to expand its customer base and market presence.
- The directors of finance, operations, and sales see value in an integrated IT system to link orders, inventory, billing and reduce errors, but the president and director of sales prefer traditional expansion.
- A systems analyst was hired to evaluate implementing an IT solution and make a recommendation that addresses the company's goals and reservations about change.
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Kahuna Cleaning Supply is a family-run business based in New Haven, Connecticut. The cleaning company specializes in commercial cleaning supplies and business support products for commercial, industrial, and institutional clients in New England and Eastern New York. Kahuna Cleaning Supply originated in response to the growth of the cities of Bridgeport and New Haven from the suburban spread from New York City. The business has grown to fourteen warehouse locations, each with several delivery trucks depending on the volume of sales at each location.
With the stagnant population growth in Connecticut since 1980, Kahuna Cleaning Supply made a concerted effort to expand their market into other areas in the region, first in Connecticut, and then in the broader New England region. The early efforts included increased advertising and an increase in the sales force, with an emphasis on cold calls to potential customers. This strategy proved to be a successful businesses model in the 1990s and early 2000s that allowed them to grow, but recently their growth has been flat. Getting new clients has been difficult in the down economy and existing clients are shopping for better prices.
In 2012, the next generation of Edwards joined the company with the addition of Julia Edwards as the vice president of Kahuna Cleaning Supply. Julia, a graduate of the business school at the University of Connecticut, is full of ideas for bringing Kahuna Cleaning Supply into the 21
st
century and expanding the customer base to the national arena. She and her father, Charles Edwards, president of Kahuna Cleaning Supply, have different ideas about the paths to follow to ensure the fiscal health of the company. Although both agree that the customer base needs expansion, they disagree on how large this expansion should be. Julia also wants to put an information system in place that can provide a seamless, efficient, and user-friendly environment for their business, with a Web-based component for customers to place and track orders.
Up until now, the sales and office staff has been using a text-based point of sales and warehouse management system for taking orders, putting together shipping and delivery lists, and generating billing information. Recently the financial department has moved to a software package that handles accounts payable and accounts receivable. This new package has expansion capabilities by purchasing additional modules from the vendor. Charles understands spreadsheets, but anything demonstrated to him beyond that has received a negative response because of his limited comfort level with technology. He is also concerned about the impact of an information system on his workforce, some of whom have been at the company longer than he has, and most of whom have limited knowledge of computers. Charles is in favor of adding additional salespeople and expanding the market down the eastern seaboard.
Julia wants to see.
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- Kahuna Cleaning Supply is a family-run commercial cleaning supply business based in Connecticut that wants to expand its customer base and market presence.
- The directors of finance, operations, and sales see value in an integrated IT system to link orders, inventory, billing and reduce errors, but the president and director of sales prefer traditional expansion.
- A systems analyst was hired to evaluate implementing an IT solution and make a recommendation that addresses the company's goals and reservations about change.
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Operations management aims to maximize efficiency and profit by converting materials and labor into goods and services quickly. Human resources organizes training, monitors working conditions, and ensures compliance with legislation. Marketing and sales are important to advertise products and services to potential customers. Quality assurance checks products at different stages of production to catch issues early. Accounting and finance tracks spending, profits/losses, and refunds customers.
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6Running Head MT400Candace PooleBusiness Proces.docx
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Running Head: MT400
Candace Poole
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I selected Amazon and stake holders of Amazon includes
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· Suppliers: They supply different things to company and want development in company so that they can sell more to the company and reap good profits.
· Society: Amazon help many social communities like orphan houses, hunger trust and many other NGO's for welfare cause, their main objective is progress of company so that they can get more help from company.
· Governments: Government is a main stakeholder because government offer certain subsidies and collect taxes from company.
· Shareholders and the financial community: Shareholder want the development of company as they share profit of company and all those financial institutes who lends to the company also share profit and dividends.
Process is intended to provide its customer knowledgeable digital contents and cloud computing facilities to the general public in order to raise educated community. Success is to accomplish the goal of providing quality contents and solution to cloud computing. Goal is to effective contents and to make agreements with supplier in order to accomplish the order of client.
Metric 1: Customer Satisfaction Score:
1. Definition:
To make customer happy and service quality better in order to reach on apex of success.
2. Significance in assessment
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3. Example: To check via surveys whether customers are satisfied and happy with services of company.
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1. Definition: An effective measure to check the percentage of orders that are perfectly taken processed, and accomplished according to the exact need of customer.
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1. Definition: What percent of Profit Company is reaping from each sale?
2. Significance: Its main indicator or metric of success in any process. It ensures whether company is on right track to accomplish its goals.
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Introduction
Latureae is a company that deals with health and wellness products in the Australian market. The company takes in raw materials form a bank of 2000 suppliers to create products that take care of 100000 customers a week. This is possible because the company has good relationships with supermarkets, specialist health food stores, and health care professionals. Thus they link it to a wide customer base making it ideal to manufacture products that are in massive demand. This analysis looks into what is it that propels the business and what is it that can be done to even better its activities and services.
I will look at the primary activities of the business, the secondary activities, and subactivities as well as any links between the activities. I will then look at possible opportunities for Laturaea to employ and better their services.
The primary activities
The company has a broad range of primary activities through its processing chain that makes it possible to serve the customers with the end products which are healthy and nutritional supplements. The activities include the following:
Inbound logistics
The company has a number of all activities that it undertakes to create its full range of products. It undertakes the sourcing of raw materials from its customers whereby it uses different means of transport like the trucks and bikes to bring the materials to the production floor. It in makes use of trucks bikes and different means to ensure that the supplies reach the company on time and in the best natural condition.
The company utilizes a set of cooling facilities as most of the raw materials are green plants. This keeps them from going bad (Bischoff, 2011). Given that the company has over 2000 suppliers in Australia, it ensures that it stays in good relations with them which are the main contributor of value creation.
The subactivities include maintaining the trucks by servicing them and replacing worn out parts as well as training the drivers on the changes in the routes of picking the supplies.
Production
This is the process through which the company processes the raw supplies into their finished healthcare products. Here the company conducts activities such as quality checking. This ensures that they are of good quality and hygienic. The processing will entail measuring the quantities per production amount. Also in the reduction process, the company conditions the working machines so that they may function based on the incoming materials and the desired outcome.
Subactivities here include setting up the production machines through cleaning and repairs as well as setting up hardware used in the operating systems.
So as to ensure that there is value creation at t.
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Management information systems
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Running Head: BPM and Process
Candace Poole
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MT400
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Amazon.com is a company that is based out of Seattle, Washington. The net sales of Amazon in 2015 was $107.01 billion. Amazon has over 230,800associates employed throughout the world. Amazon has 304 million worldwide active Amazon customer accounts.
Amazon.com is a Fortune 500 e-commerce company situated in Seattle, WA. Amazon was one of the principal organizations to offer merchandise over the Internet for the first time in history. The organization was established by Jeff Bezos in 1994, and propelled in 1995. They began as an online book shop and afterward immediately expanded by including different things, for example, VHS tapes and DVDs, music CDs, programming, computer games, gadgets, MP3s, garments, furniture, toys and many other items.
I have worked for Amazon.com for last 8½ years. So I was able to consult my company information and utilize the internet for any additional information needed. I started as a temporary associate and worked my way up to a Program Manager. I have been privileged to work at three different facilities in three different states.
Customer Intimacy model is met by the company as it have full range of services available to serve the customers on order and it may assist customer to pick a wide range of services available from other suppliers at very short notice through contract arrangements like it sells Apple products in stores.
The objective of the process is to ease customer in making orders and online shopping experience. The scope of the process begins from browsing and ends at order accomplishment service. There are a few people involved and affected by the process. Browse: It involves selection of ordered things from main store. Shop: This process help the customer in shopping. Manage Account:Account management process help the customer to check out and make payment securely.
The Appian BPM Suite system requirements resemble to the mission and many other mission-critical platforms. It encompasses
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· Enterprise section consists of hardware and at least 64 GB RAM and 200 GB of disk space per stack in model
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· NFS utilized in system for mounted file and servers to support the data and application libraries It establish a strong link to Microsoft SQL Server databases and a financial data warehouse
According to table the triggers were:
· Lack of clear goals in process change
· Unclear objectives for change
· Too many complex things involved in ordering
Amazon will benefit from this BPM
· It consists of all essential phases required for business growth
· All phases are clear enough to understood by every concerned person
· Due to implementation of this BPM sales revenue will be boost up
The process used for order placement and delivery is aligned with the strategy .
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Learning Resources
Required Readings
Toseland, R. W., & Rivas, R. F. (2017).
An introduction to group work practice
(8th ed.). Boston, MA: Pearson.
Chapter 11, “Task Groups: Foundation Methods” (pp. 336-363)
Chapter 12, “Task Groups: Specialized Methods” (pp. 364–395)
Van Velsor, P. (2009). Task groups in the school setting: Promoting children’s social and emotional learning.
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34
(3), 276–292.
Document:
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Recommended Resources
Holosko, M. J., Dulmus, C. N., & Sowers, K. M. (2013). Social work practice with individuals and families: Evidence-informed assessments and interventions. Hoboken, NJ: John Wiley & Sons, Inc.
Chapter 1 “Assessment of Children”
Chapter 2 “Intervention with Children”
Discussion: Task Groups
Group work is a commonly used method within school settings. Because peer interaction is important in the emotional and social development of children, the task group can serve as a wonderful therapeutic setting and tool; however, many factors should be considered when implementing this type of intervention.
For this Discussion, read the Van Velsor (2009) article.
By Day 3
Post
your understanding of task groups as an intervention for children. Use the model for effective problem solving to compare and contrast (how to identify the problem, develop goals, collect data). How does this model differ from a traditional treatment group? What are the advantages and possible disadvantages of this model? Describe how you might use this model for adults. What populations would most benefit from this model?
.
LeamosEscribamos Completa el párrafo con las formas correctas de lo.docx
Leamos/Escribamos Completa el párrafo con las formas correctas de los verbos en paréntesis. Usa el pretérito o el imperfecto.
Yo __1__ (criarse) en el campo, pero mi familia __2__
(mudarse) a la ciudad cuando yo tenía doce años. Hablábamos
aymara en mi pueblo, y mi mamá no __3__ (expresarse) bien en
español. Mis hermanos y yo __4__ (comunicarse) sin problema
porque habíamos estudiado español en el colegio. Con dificultad
nosotros __5__ (acostumbrarse) al estilo de vida.Yo __6__
(preocuparse) por todo. No me __7__ (gustar) el ruido de los
carros. Pero poco a poco, nostros __8__ (asimilar) el modo de
ser de la gente de la cuidad.Yo __9__ (graduarse) de la
universidad hace poco, mi hermano mayor ahora es arquitecto, y
mi hermano menor __10__ (casarse) el mes pasado.
.
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When we want to do progress we need expert advice and without expert advice it's too tough carry things according to objectives of company. To move in excellence zone companies use stakeholder engagement in order to improve their corporate policies. Stakeholders are of two types internal as well as external.
I selected Amazon and stake holders of Amazon includes
· Customers: They are related to the company in relation to sales and their objective is to get quality products like books digital contents and all other products company sells that customers use on daily basis.
· Suppliers: They supply different things to company and want development in company so that they can sell more to the company and reap good profits.
· Society: Amazon help many social communities like orphan houses, hunger trust and many other NGO's for welfare cause, their main objective is progress of company so that they can get more help from company.
· Governments: Government is a main stakeholder because government offer certain subsidies and collect taxes from company.
· Shareholders and the financial community: Shareholder want the development of company as they share profit of company and all those financial institutes who lends to the company also share profit and dividends.
Process is intended to provide its customer knowledgeable digital contents and cloud computing facilities to the general public in order to raise educated community. Success is to accomplish the goal of providing quality contents and solution to cloud computing. Goal is to effective contents and to make agreements with supplier in order to accomplish the order of client.
Metric 1: Customer Satisfaction Score:
1. Definition:
To make customer happy and service quality better in order to reach on apex of success.
2. Significance in assessment
Customer satisfaction is the key player to accomplish all goals and objectives of company.
3. Example: To check via surveys whether customers are satisfied and happy with services of company.
Metric 2: Perfect order percentage (POP)
1. Definition: An effective measure to check the percentage of orders that are perfectly taken processed, and accomplished according to the exact need of customer.
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3. Example: To check the list of order processing and customer feedback
Metric 3: Gross Margin
1. Definition: What percent of Profit Company is reaping from each sale?
2. Significance: Its main indicator or metric of success in any process. It ensures whether company is on right track to accomplish its goals.
3. Example: Amazon reaping 31.91% gross margin on sale of ecommerce related products and cloud computing services.
Identify two quick wins for your process. For each, describe a quick win is a visible improvement in the.
merchantry_casestudy_forweb
An online retailer was struggling with manual and inefficient processes for onboarding new suppliers and managing their growing dropship program. This consumed the majority of staff time and prevented scaling the business. The retailer implemented a cloud-based dropship management and product information management solution which automated workflows and allowed new suppliers to onboard themselves. This freed up staff time, reduced errors, and allowed the retailer to double their new product offerings within three months while improving customer service.
InfinityQS_7 Habits of Quality Obsessed Manufacturers_Print final
The document discusses how manufacturers can effectively demonstrate their quality to buyers. It argues that manufacturers should openly share quantifiable quality metrics and real-time data with buyers, rather than just compulsory statistics, to differentiate themselves and build trust. Capturing and monitoring the right production process data can help identify and address quality issues more quickly. The document advocates extending quality monitoring throughout the entire supply chain for improved results.
Running head BUSINESS FOUNDATION INFORMATION .docx
Running head: BUSINESS FOUNDATION INFORMATION 1
BUSINESS FOUNDATION INFORMATION 6
Case study: Latureae business model
Introduction
Latureae is a company that deals with health and wellness products in the Australian market. The company takes in raw materials form a bank of 2000 suppliers to create products that take care of 100000 customers a week. This is possible because the company has good relationships with supermarkets, specialist health food stores, and health care professionals. Thus they link it to a wide customer base making it ideal to manufacture products that are in massive demand. This analysis looks into what is it that propels the business and what is it that can be done to even better its activities and services.
I will look at the primary activities of the business, the secondary activities, and subactivities as well as any links between the activities. I will then look at possible opportunities for Laturaea to employ and better their services.
The primary activities
The company has a broad range of primary activities through its processing chain that makes it possible to serve the customers with the end products which are healthy and nutritional supplements. The activities include the following:
Inbound logistics
The company has a number of all activities that it undertakes to create its full range of products. It undertakes the sourcing of raw materials from its customers whereby it uses different means of transport like the trucks and bikes to bring the materials to the production floor. It in makes use of trucks bikes and different means to ensure that the supplies reach the company on time and in the best natural condition.
The company utilizes a set of cooling facilities as most of the raw materials are green plants. This keeps them from going bad (Bischoff, 2011). Given that the company has over 2000 suppliers in Australia, it ensures that it stays in good relations with them which are the main contributor of value creation.
The subactivities include maintaining the trucks by servicing them and replacing worn out parts as well as training the drivers on the changes in the routes of picking the supplies.
Production
This is the process through which the company processes the raw supplies into their finished healthcare products. Here the company conducts activities such as quality checking. This ensures that they are of good quality and hygienic. The processing will entail measuring the quantities per production amount. Also in the reduction process, the company conditions the working machines so that they may function based on the incoming materials and the desired outcome.
Subactivities here include setting up the production machines through cleaning and repairs as well as setting up hardware used in the operating systems.
So as to ensure that there is value creation at t.
ATS-Selection-Cheatsheet.pdf
Lever is a modern recruiting software that aims to go beyond traditional applicant tracking systems by connecting the end-to-end recruiting process and all stakeholders involved. It provides full-featured applicant tracking, CRM capabilities, sourcing tools, reporting, and automation to make hiring more efficient and strategic. Customers report benefits like faster time-to-fill, increased response rates, and savings on agency fees from using Lever.
Recruitment consultant (hrm, slim)
The human resource planning process is one of the main responsibilities of the HR Manager. But at present this responsibility does not solely come under the HR Managers context since it directly affects the profitability of the company consequently.
Team A Week5 Riordan Manufacturing Service Request Sr Rm 012
Riordan Manufacturing is a global plastics manufacturer with 4 locations and over 550 employees. They aim to standardize data and systems to reduce costs and increase profits. The document recommends creating an enterprise database across all departments to integrate human resources, sales, marketing, operations and finance systems. This will allow for real-time communication and more efficient production company-wide.
Tools and Techniques for Quality Management
The tools and techniques most commonly used in Quality management and process improvement are: Cause and effect diagram. Control Charts. Histogram. Pareto Charts.
Chapter 10 Tools and Techniques for Quality Management.ppt
QMS have sub-elements, or tools, that enable users to tailor its use to specific project needs. There are seven conventional QMS tools: flow charts, Ishikawa diagrams, checklists, Pareto charts, histograms, scattergrams, and control charts.
Management information systems (1)
This document is an examination paper for a Management Information Systems course. It consists of 3 sections - Section A with multiple choice and short answer objective questions, Section B with two case studies requiring analysis and recommendations, and Section C with two essay questions requiring explanation of e-commerce and database models. The paper tests students' knowledge of key MIS concepts like data warehousing, e-commerce, databases, and how information systems can help analyze business problems and improve decision making.
Management information systems
This document is an examination paper for a Management Information Systems course. It consists of three sections - Section A with multiple choice and short answer objective questions worth 30 marks, Section B with two case studies worth 40 marks total requiring 150-200 word responses, and Section C with two longer answer theory questions worth 15 marks each. The paper covers topics such as management information systems, databases, e-commerce, data warehousing, and call center systems.
5Running Head BPM and ProcessCandace PooleBusines.docx
5
Running Head: BPM and Process
Candace Poole
Business Process Management
MT400
November 7, 2016
Amazon.com is a company that is based out of Seattle, Washington. The net sales of Amazon in 2015 was $107.01 billion. Amazon has over 230,800associates employed throughout the world. Amazon has 304 million worldwide active Amazon customer accounts.
Amazon.com is a Fortune 500 e-commerce company situated in Seattle, WA. Amazon was one of the principal organizations to offer merchandise over the Internet for the first time in history. The organization was established by Jeff Bezos in 1994, and propelled in 1995. They began as an online book shop and afterward immediately expanded by including different things, for example, VHS tapes and DVDs, music CDs, programming, computer games, gadgets, MP3s, garments, furniture, toys and many other items.
I have worked for Amazon.com for last 8½ years. So I was able to consult my company information and utilize the internet for any additional information needed. I started as a temporary associate and worked my way up to a Program Manager. I have been privileged to work at three different facilities in three different states.
Customer Intimacy model is met by the company as it have full range of services available to serve the customers on order and it may assist customer to pick a wide range of services available from other suppliers at very short notice through contract arrangements like it sells Apple products in stores.
The objective of the process is to ease customer in making orders and online shopping experience. The scope of the process begins from browsing and ends at order accomplishment service. There are a few people involved and affected by the process. Browse: It involves selection of ordered things from main store. Shop: This process help the customer in shopping. Manage Account:Account management process help the customer to check out and make payment securely.
The Appian BPM Suite system requirements resemble to the mission and many other mission-critical platforms. It encompasses
· Separate ranks for development, quality check, production, and failover
· Enterprise section consists of hardware and at least 64 GB RAM and 200 GB of disk space per stack in model
· Daily backups are maintained in case of disaster recovery
· NFS utilized in system for mounted file and servers to support the data and application libraries It establish a strong link to Microsoft SQL Server databases and a financial data warehouse
According to table the triggers were:
· Lack of clear goals in process change
· Unclear objectives for change
· Too many complex things involved in ordering
Amazon will benefit from this BPM
· It consists of all essential phases required for business growth
· All phases are clear enough to understood by every concerned person
· Due to implementation of this BPM sales revenue will be boost up
The process used for order placement and delivery is aligned with the strategy .
Business Results from using Clear Direction Assessment Profile
ClearDirection is an assessment profile tool that I use to help clients identify motivations, values and thinking styles. The insights also save businesses a lot of money!!
Frontline Optimization
Are your frontline managers spending too many hours manually reviewing timesheets and payroll entries? In this slide deck, learn how Workday leverages machine learning to enable managers and payroll administrators to streamline these labor-intensive tasks—freeing up their time for more strategic, value-added work.
Strategic Plan Assignment
This document is an example of a Distinction Graded Strategic Plan with the chosen industry \'Customer Contact Centre\'
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Customer Success Operations: How to Build Repeatable Processes to Scale and Grow
Customer Success Operations: How to Build Repeatable Processes to Scale and Grow
6Running Head MT400Candace PooleBusiness Proces.docx
6Running Head MT400Candace PooleBusiness Proces.docx
InfinityQS_7 Habits of Quality Obsessed Manufacturers_Print final
InfinityQS_7 Habits of Quality Obsessed Manufacturers_Print final
Running head BUSINESS FOUNDATION INFORMATION .docx
Running head BUSINESS FOUNDATION INFORMATION .docx
Team A Week5 Riordan Manufacturing Service Request Sr Rm 012
Team A Week5 Riordan Manufacturing Service Request Sr Rm 012
Chapter 10 Tools and Techniques for Quality Management.ppt
Chapter 10 Tools and Techniques for Quality Management.ppt
5Running Head BPM and ProcessCandace PooleBusines.docx
5Running Head BPM and ProcessCandace PooleBusines.docx
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Business Results from using Clear Direction Assessment Profile
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Learning Resources
Required Readings
Toseland, R. W., & Rivas, R. F. (2017).
An introduction to group work practice
(8th ed.). Boston, MA: Pearson.
Chapter 11, “Task Groups: Foundation Methods” (pp. 336-363)
Chapter 12, “Task Groups: Specialized Methods” (pp. 364–395)
Van Velsor, P. (2009). Task groups in the school setting: Promoting children’s social and emotional learning.
Journal for Specialists in Group Work
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Document:
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Holosko, M. J., Dulmus, C. N., & Sowers, K. M. (2013). Social work practice with individuals and families: Evidence-informed assessments and interventions. Hoboken, NJ: John Wiley & Sons, Inc.
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Discussion: Task Groups
Group work is a commonly used method within school settings. Because peer interaction is important in the emotional and social development of children, the task group can serve as a wonderful therapeutic setting and tool; however, many factors should be considered when implementing this type of intervention.
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By Day 3
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Leamos/Escribamos Completa el párrafo con las formas correctas de los verbos en paréntesis. Usa el pretérito o el imperfecto.
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Learning about Language by Observing and Listening
The real voyage of discovery consists not in seeking
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If you prefer a more direct prompt, the suggested topics listed below might be helpful to you. Choose one of the following topics to establish a focus and direction.
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2) You may examine body language as well as verbal language. Explore nonverbal communication in a group. What conclusions can you come to regarding the group based on nonverbal behavior?
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4) Observe and identify a code language on campus, on your job, or in your personal arena. How is language used? Is it effective? Analyze.
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Learning about Language by Observing and Listening
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LEARNING OUTCOMES:
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3) the maximum duration of the demonstration shall be 2 hours;
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Leadership Style: What do people do when they are leading?
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Due Week 9 and worth 100 points
Choose one (1) of the following CEOs for this assignment: Ursula Burns (Xerox). Use the Internet to investigate the leadership style and effectiveness of the selected CEO.
Write a five to six (5-6) page paper in which you:
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Analyze the CEO’s leadership style and philosophy, and how the CEO’s leadership style aligns with the culture.
Examine the CEO’s personal and organizational values.
Evaluate how the values of the CEO are likely to influence ethical behavior within the organization.
Determine the CEO’s three (3) greatest strengths and three (3) greatest weaknesses.
Select the quality that you believe contributes most to this leader’s success. Support your reasoning.
Assess how communication and collaboration, and power and politics influence group (i.e., the organization’s) dynamics.
Use at least five (5) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
Analyze the formation and dynamics of group behavior and work teams, including the application of power in groups.
Outline various individual and group decision-making processes and key factors affecting these processes.
Examine the primary conflict levels within organization and the process for negotiating resolutions.
Examine how power and influence empower and affect office politics, political interpretations, and political behavior.
Use technology and information resources to research issues in organizational behavior.
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Leadership Throughout History
History is filled with tales of leaders who were brave, selfless, and achieved glorious accomplishments. Your text discusses how leadership theory has been categorized throughout time, from the culture of ancient Egypt thousands of years ago, to the “toolbox” style of today.
The first category, known as the “Great Man” phase, focused on the traits that make an effective leader. This period ranges from circa 450 B.C. to the 1940s, and includes classic examples such as the aforementioned Egyptian period and the expansive influence of the Roman Empire.
The second category, known as the Behavior phase, spanned the 1940s to the 1960s, and focused on determining the types of behavior that leaders utilized to influence and affect others.
The final category is the Situational phase. This line of research began in the 1970s and is still present today. It suggests that leaders have a broad understanding of the various types of leadership styles, and can choose the appropriate one to handle a given situation.
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Lean Inventory Management
1. Why do you think lean inventory management can decrease transportation, capital expenses, and inventory storage?
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Analyze how leadership is changing in today’s organizations, including Level 5 leadership, servant leadership, and transformational leadership. Please discuss in 200-250 words.
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Lawday. Court of Brightwaltham holden on Monday next after Ascension Day in the twenty-first year of King Edward (A.D. 1293).
The tithingman of Conholt with his whole tithing present that all is well save that William of Mescombe has stopped up a . . . [the word is indecipherable in the manuscript, but Maitland thinks it is a watercourse] wrongfully. Therefore he is in mercy (12 d.). Also they say that Edith of Upton has cut down trees in the enclosure and the seisin of the lord contrary to a prohibition, and they say that she has no property and has fled into foreign parts, (amercement, 12 d.).
Adam Scot is made tithingman and sworn to a faithful exercise of his office.
John son of Hugh Poleyn enters on the land which Randolph Tailor held saving the right of everyone and gives for entry-money 4 marks and will pay 1 mark at Michaelmas in the twenty-second year of King Edward, 1 mark at Christmas next following, 1 mark at Easter, and 1 mark at Michaelmas next following, and for the due making of all these payments the said Hugh Poleyn finds sureties, to wit, Adam Scot, John Gosselyn, William of Mescombe, John Gyote. And because the said John is a minor the wardship of the said lands and tenements is delivered to his father the said Hugh Poleyn until he be of full age, on the terms of his performing the services due and accustomed for the same. Also there is granted to the said Hugh the crop now growing on the sown land, and the heriot due on this entry, for a half-mark payable at Michaelmas next on the security of the above-named sureties.
(a) Hugh Poleyn gives the lord 2 s. that he may have the judgment of the court as to his right in a certain tenement in Upton which J. son of Randolph Tailor claims as his right. And upon this the whole township of Brightwaltham sworn along with the whole township of Conholt say upon their oath that Hugh Poleyn has better right to hold the said tenement than anyone else has, and that he is the next heir by right of blood.
(The Conholt case as to the tenure of Edith wife of Robert Tailor according to the inquest made by the jurors. One Alan Poleyn held a tenement in Conholt upon servile terms and had a wife Cristina by name. The said Alan died when Richard was the farmer [of the manor]. Thereupon came the friends of the said Cristina and procured for her a part of the land by way of dower making a false suggestion and as though [the land] were of free condition, and this was to the great prejudice of the lord Abbot. Upon this came one Richard Aleyn and espoused the said Cristina and begot upon her one Randolph. Then Richard died, and the said Cristina of her own motion enfeoffed Randolph her son of the said tenement. Then Cristina died, and Randolph being in seisin of the said tenement espoused Edith the present demanding; and after Randolph's death Edith married Robert Tailor. Now you can see and give your counsel about the right of the said Edith. And know this, that if I had at hand the court-rolls of the.
law43665_fm_i-xx i 010719 1032 AMStakeholders, Eth.docx
law43665_fm_i-xx i 01/07/19 10:32 AM
Stakeholders, Ethics, Public Policy Sixteenth Edition
Anne T. Lawrence
San José State University
James Weber
Duquesne University
Business and
Society
Final PDF to printer
law43665_fm_i-xx ii 01/07/19 10:32 AM
BUSINESS AND SOCIETY: STAKEHOLDERS, ETHICS, PUBLIC POLICY, SIXTEENTH EDITION
Published by McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121. Copyright © 2020 by McGraw-Hill
Education. All rights reserved. Printed in the United States of America. Previous editions © 2017, 2014, and
2011. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a
database or retrieval system, without the prior written consent of McGraw-Hill Education, including, but not
limited to, in any network or other electronic storage or transmission, or broadcast for distance learning.
Some ancillaries, including electronic and print components, may not be available to customers outside the
United States.
This book is printed on acid-free paper.
1 2 3 4 5 6 7 8 9 LWI 21 20 19
ISBN 978-1-260-04366-2 (bound edition)
MHID 1-260-04366-5 (bound edition)
ISBN 978-1-260-14049-1 (loose-leaf edition)
MHID 1-260-14049-0 (loose-leaf edition)
Portfolio Manager: Laura Hurst Spell
Marketing Manager: Lisa Granger
Content Project Managers: Jeni McAtee, Katie Reuter
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Cover Image: ©View Apart/Shutterstock
Compositor: SPi Global
All credits appearing on page or at the end of the book are considered to be an extension of the copyright page.
Library of Congress Cataloging-in-Publication Data
Names: Lawrence, Anne T., author. | Weber, James (Business ethics professor),
author.
Title: Business and society: stakeholders, ethics, public policy / Anne T.
Lawrence, San Jose State University, James Weber, Duquesne University.
Description: Sixteenth edition. | New York, NY : McGraw-Hill Education, [2020]
Identifiers: LCCN 2018052591 | ISBN 9781260043662 (alk. paper) | ISBN
1260043665 (bound edition) | ISBN 9781260140491 (loose-leaf edition) |
ISBN 1260140490 (loose-leaf edition)
Subjects: LCSH: Social responsibility of business.
Classification: LCC HD60 .F72 2020 | DDC 658.4/08—dc23 LC record available at https://lccn.loc
.gov/2018052591
The Internet addresses listed in the text were accurate at the time of publication. The inclusion of a website does
not indicate an endorsement by the authors or McGraw-Hill Education, and McGraw-Hill Education does not
guarantee the accuracy of the information presented at these sites.
mheducation.com/highered
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iii
law43665_fm_i-xx iii 01/07/19 10:32 AM
Anne T. Lawrence San José State University
Anne T. Lawrence is professor of management emerita at San José State University. She
holds a Ph.D. from the University of California, Berkeley, and completed two years of post-
doctoral study at Stanford University. Her a.
Leaders face many hurdles when leading in multiple countries. There .docx
Leaders face many hurdles when leading in multiple countries. There are several examples of disastrous public relations fallout that have occurred when companies have outsourced work to other nations. When determining where to move offshore as a company, the leaders of the organization must make several decisions.
Using course theories and current multinational organizations that have locations in several countries, convey your own thoughts on the subject and address the following:
What leadership considerations must an organization weigh in selecting another country to open a location such as a manufacturing plant?
How might leaders need to change leadership styles to manage multinational locations?
What public relations issues might arise from such a decision?
How would you recommend such a company to demonstrate their social responsibility to their headquarters country as well as any offshore locations?
.
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Last year Angelina Jolie had a double mastectomy because of results from a genetic test. Describe the science of the test and the reason for her decision. Do you agree with her choice, and do you agree with her decision to go public about her choice?
1 page essay with at least 1 reference
.
Leaders face many hurdles when leading in multiple countries. Ther.docx
Leaders face many hurdles when leading in multiple countries. There are several examples of disastrous public relations fallout that have occurred when companies have outsourced work to other nations. When determining where to move offshore as a company, the leaders of the organization must make several decisions.
Using course theories and current multinational organizations that have locations in several countries, convey your own thoughts on the subject and address the following:
What leadership considerations must an organization weigh in selecting another country to open a location such as a manufacturing plant?
How might leaders need to change leadership styles to manage multinational locations?
What public relations issues might arise from such a decision?
How would you recommend such a company to demonstrate their social responsibility to their headquarters country as well as any offshore locations?
Please submit your assignment.
This assignment will be assessed using the rubric provided
here
.
For assistance with your assignment, please use your text, Web resources, and all course materials.
.
Leaders today must be able to create a compelling vision for the org.docx
Leaders today must be able to create a compelling vision for the organization. They also must be able to create an aligned strategy and then execute it. Visions have two parts, the envisioned future and the core values that support that vision of the future. The ability to create a compelling vision is the primary distinction between leadership and management. Leaders need to create a vision that will frame the decisions and behavior of the organization and keep it focused on the future while also delivering on the short-term goals.
Respond to the following:
Assess your current leaders. These leaders could be those at your current or previous organizations or your educational institutions.
How effective are they at creating and communicating the organization vision?
How effective are they at developing a strategy and communicating it throughout the organization?
How effective are they at upholding the values of the organization?
Support your positions with specific examples or by citing credible sources.
.
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Your written assignment should be 3-4 paragraphs in your own words and should include a reference citation for your source of information.
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LAW and Economics 4 questionsLaw And EconomicsTextsCoote.docx
LAW and Economics 4 questions
Law And Economics
Texts
Cooter, Robert and Thomas Ulen. 2011. Law and Economics. Sixth Edition. Boston: Pearson Addison Wesley
(Chapter 1-4)
Polinksky, A. Mitchell. 2011. An Introduction to Law and Economics. Fourth Edition. New York: Aspen Publishers.
(Chapters 1-2)
Posner, Richard A. 2007. Economic Analysis of Law. Seventh Edition. Boston: Little, Brown and Company.
(Chapter 1)
2.) Discuss the adverse impacts of monopoly upon market outcomes. Discuss the impact of government’s monopoly power over coercion.
6.) Suppose the local government determines that the price of food is too high and imposes a ceiling on the market price of food that is below the equilibrium price in that locality. Predict some of the consequences of the ceiling.
10.) Consider the right to smoke or to be free from smoke in the following situations:
1. smoking in a public area.
2. smoking in hotel rooms.
3. smoking in a private residence.
4. smoking on commercial airline flights.
In which situations do you think the transaction costs are so high that they
preclude private bargaining. In what cases are they low enough to allow private
bargains to occur? Explain your answer
14.)From an economic point of view, why is stare decisis an important rule of
decision making for the courts?
.
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