1. Justin K. Chostner
3507 Palmilla Drive Apt 4177
San Jose, CA 95134
+1 303-710-9583
Justin.K.Chostner@gmail.com
Nearly 10 years Telecom and IT experience architectingnext-generation OSS systems for order management,
network planningand construction, servicefulfillment,and serviceassurancefor Tier 1 and Tier 2 Telco’s in
America and Asia Pacificmarkets. Experience includes order management flow through automation for consumer
and enterprise products, servicefulfillmentfor physical and logical inventory systems,and discovery and
reconciliation.
Key roles I have performed duringthe Software Delivery Lifecycle (SDLC):
● Global SME - Inventory Management Architect
○ Solutioned user requirements, project estimates, resourceallocation,and releasepl anningfor
projects rangingfrom 30 - 300 man days to program roll outs of 5,000 man-days
● Project / Development Manager
○ Owned workplans,deliverabledates,change requests, issues and risks,and projectstatus to the
project management office(PMO) atthe VP/Director level
○ Managed development teams rangingfrom 3 to 25 resources for application configuration,
custom development, and data conversion for customer relationship management (CRM), order
management, network inventory management, and billingsystems
● Functional Design Lead
○ Lead requirements gathering and analysisefforts through the use of workshops and joint
application design (JAD) sessionswith business operators,engineering,and and IT personnel well
as coordinated with development and test teams for implementation
● Test Manager
○ Manage and Execute Application Test, Functional Test, Performance, User Acceptance, and End
to End Regression Test
EXPERIENCE
Accenture San Jose, CA USA
Manager May 2005 - Present
Projects and responsibilities:
Regional Wireline Telco Manchester, NH USA
Development Manager Oct 2014 – March 2015
Summary: Manage development team consistingof 25 development resources across Siebel CRM, M6 Order
Management and Network Inventory, and Kenan Billingsystems.
● Successfully delivered 77 projects and data patches on time and on budget
2. ● Exceeded SLA targets for delivery quality with zero production defects logged for 5 of 6 months and
minimal systemtest and UAT defects
● Implemented tighter control processes for cross application projectimpacts to ensurebetter
communication and delivery with client
● Modeled, allocated and monitored resourcecapacity for quarterly major and monthly minor release
cycles
● Forecasted weekly resourceutilization for release,project, and escalation planningwith Project
Management Office(PMO)
● Created Statements of Work (SOW) for additional resources and extensions to supportdevelopment
demands
● Tracked project status,monitor deliverabletimelines,supportrisk and issuemitigation,and support
change control requests and provide weekly projectstatus to Development Director
Softswitch Development Manager Feb 2014 – Oct 2014
Summary: Led IT implementation for strategic network implementation of new softswitch across M6 Order
Management, M6 Network Inventory, and OracleASAP for automated activation.
● Completed all functional designsfor impacted systems, interfacemapping, as well as serviceand feature
to API mapping
● Managed development delivery as well as system testing, integration testing, and network lab testing
● Completed projecton time and $39k (10%) under budget
● Set up new test and production environment for OracleASAP 7.2 as partof strategic application upgrade
initiative
Development Lead for Wholesale Order Management Jan 2012 – Feb 2014
Summary: Responsiblefor $1.6 million in projects performingsystemrequirements, system design, management
of up to 16 development resources and coordinatinga successful testcyclefor 25 projects across 12 releasecycles
in less than two years focused on wholesaleflowthrough improvements.
● Developed, executed, and maintained project plans,managingand trackingdeliverables,issues,and risks
with weekly VP of IT readout
● Met with key stakeholders amongst wholesaleuser groups to understand and expand on business
requirements to develop system requirements
● Designed system solution expandingon system requirements to create a functional design document
● Managed the technical design,development, and unittest scenarios acrossSiebel,Metasolv M6 Order
Management (custom Java logic),Informatica (data conversion and cleanup),SQLand Unix shell script
skillsets
● Verified high level test scenarios and managed successful systemtest and user acceptancetest cycle
● Architected solutions,estimated effort, planned resources,and provided contractual inputfor additional
projects to those outlined above
Large South Korean Wireline and Wireless Telco Seoul, South Korea
Solution Architect Lead for Inventory Management Oct 2010 – July 2011
3. Summary: Responsiblefor architectingthe inventory management solution as partof RFI/RFP responsefor a new
BSS/OSS platformstack. This included solution of a singlesourceinventory management system for all wireline
and wireless domains,discovery and reconciliation,and a data migration plan.
● Architected Inventory Management Solution based on new platform for both wirelineand wireless
inventory utilizingpre-selected OracleUIM and Network Integrity
● Created High Level ProjectPlan,Resource Planning,and ProjectEstimates
● Planned for Service Fulfillmentcapabilities of Business-to-Consumer usingDesign and Assign framework
● Planned for Discovery and Reconciliation usingOracle’s Network Integrity
● Planned a data migration approach consideringthechange in systems, number of sourcesystems, change
in business organization roles and responsibilities,while minimizingimpactto operations
National Malaysian Telco FTTH/VDSL Network Build Kuala Lumpur, Malaysia
Inventory Systems Design Lead May 2009 – June 2010
Summary: Worked with the largestprovider of fixed linecommunications and internet services provided in
Malaysiato providehigher broadband internet usage, implementing an end to end solution fromOrder Capture,
Order Fulfillment,Inventory Management, Billingand Activation,and Service Activation. Responsiblefor designing
the Inventory Management (physical and logical) and Discovery and Reconciliation systems to supportFTTx and
Ethernet Aggregation Networks.
● Developed, executed, and managed projectplan for solution design of Telcordia Graniteinventory system
leadinga team of three to five members for a successful delivery includingstakeholder sign off
● Gathered and analyzed business requirements for Physical Network Inventory and created the system
configuration and design for FTTx Network, Ethernet Aggregation Network, and IP Core from Network
Engineering and Network Operations teams
● Gathered and analyzed productand servicerequirements for Logical Network Inventory and designed
system solution for retail tripleplay service,TN and IP Address Management, Layer 2 wholesaleproducts
(E-LAN, E-LINE) for inventory management of VLANs/VCIDs
● Led systems design and integration of Telcordia Discovery and Reconciliation of Physical and Logical
inventory data with multiplevendors (Alcatel,Huawei, ZTE, Fiberhome) usingTL1 NBI commands to
obtain necessary network data from respective vendors’EMS
● Provided weekly status and progress of inventory efforts and reported on critical issuesand risksto
leadership
Large Internet Backbone Wholesale Telco Broomfield, CO USA
Production Support Lead for Inventory Systems Feb 2009 – Apr 2009
Summary: Responsiblefor rampingup and transitioningproduction supportteam for Inventory Systems to
offshore supportteam, utilizingprevious testingexperienceof inventory applications
● Developed, executed, and managed transition plan of application supportto new offshore supportteam
of six offshoreresources , includingworkingwith existingclientteams and SMEs on knowledge transfers
● Identified continuous improvement opportunities and provided feedback on offshore resource
development and training
4. ● Worked with clientcustomers to resolve high priority troubletickets includingafter hours and weekend
supportas necessary
Inventory Systems Test Lead July 2006 – Apr 2009
Summary: Responsiblefor management of full testing lifecycleof business and systemrequirements of Inventory
Systems from network construction,network design, and servicefulfillment
● Supported the test efforts of the Inventory Management platform usingTelcordia Network Engineer, IIEP,
and Granite for physical and logical inventory of Layer 1 SONET transmission
● Supported the test efforts of legacy impacted systems due to BSS/OSS transformation projectand led the
Regression testing effort of all newly implemented and legacy systems
● Owned related deliverables and work products (Test Plan,Test Scenarios,TestScripts,Test Closure
memo), leadingto on-time delivery
● Tracked and coordinated testing and related activities for assigned projects.This included managingthe
offshore team members assigned to the project and ensuring the completion of required tasks for the
projects to be successful.
● Coordinated the UAT efforts with business and systems analysts and other key stakeholders involved with
the project
Additional Accenture Responsibilities
Career Counselor/Mentor for four Analysts
Consulting Core Analyst School Faculty Lead
Solutions Delivery Fundamentals Faculty Lead
Great Place to Work Team Lead
SKILLS AND CAPABILITIES
Major OSS Technology Platforms
● Telcordia Network Engineer
● Telcordia Granite
● Telcordia Discovery and Reconciliation
● Metsolv M6 Order and Inventory Manager
● OracleASAP
● OracleUIM, Network Integrity
Managed Technologies
● FTTH, FTTP, xDSL Access Networks
● Ethernet Aggregation
● SDH/SONET and DWDM Networks
● MPLS / IP Core
● Multi vendor network environments including
Adtran, Alcatel,Cisco,Huawei, Infinera,
Juniper, Metaswitch, Nortel, ZTE
EDUCATION
University of Colorado,Boulder Boulder, CO USA
Bachelor of Science in Business Administration 2000 - 2005
Major:Finance