This document is a resume for Joan E Cressman-Lang, a software engineer and web developer with over 20 years of experience. She has extensive experience developing web and client-server applications using technologies like C#, VB.NET, ASP.NET, SQL Server, Oracle, and Agile methodologies. Her background includes roles as a software developer, .NET developer, web developer, and system administrator. She has education in computer science and relevant technical certifications.

1. JOAN E CRESSMAN-LANG
4004 San Gallo Dr, Kissimmee, FL 34741
(321)848-3579 Cell
jcressmanlang@gmail.com
Software Engineer/Web Developer
PROFESSIONAL SUMMERY
 4 Years of experience as Software Developer in software design, analysis development, testing
and implementation of web and client server applications using Microsoft Technology.
 Hands on in application development and maintenance using C#, VB.NET, VB6, Web Forms
in ASP.NET as code-behind language and ADO.NET and LINQ as the Database data
consumer.
 Experienced in writing Stored Procedures using MS SQL Server 2005/2008 and Oracle
10/11g. PLSQL and T-SQL
 Experience in Agile, Scrum, SDLC and Waterfall software design methodologies.
 Excellent Analytical, Debugging (Visual Studio 2010-2015) and Problem solving skills
 Exposure to third party code using WCF, MVC and EDM (Entity Data Model)
 6 Years experience in Requirements Analysis.
 6 Years experience as Software Developer in software design, analysis, development, testing
and implementation of real time applications programs for clients needs using Fortran, C, C++
and Unix/Linux Technologies
 6 Years experience in System Administration in UNIX and Linux environments.
 Able to learn and develop using new technologies quickly
 Excellent communication and interpersonal skills
ACADEMIC SUMMARY
 Bachelor of Science in Computer Science from Florida Institute of Technology
 Web Development Classes from LaSalle (Web Application Development and Accessing
Database with MS .NET 4 Framework)
 SQL Server 2012 Classes from LaSalle (Server Admin, Querying SQL/TSQL, Data
warehousing, Server Integration, Analysis and Reporting Services SSRS)
 Oracle 9 &11g Server Classes from Oracle Workshops (Installation and configuration)
PROFESSIONAL EXPERIENCE
Cathedral Corporation; Orlando, FL
Jun 2016 – Present
Web Developer
 Modifications and addition of new data fields to one of their oldest web sites.
 Classic ASP, VBScript, JavaScript, HTML, CSS, JQuery
 Documentation of current websites; hardware, IP’s and ports

2. AAA Auto Club; Tampa, FL
Aug 2015 – Jan 2016
.NET Developer
 Manually tested updates new features on AAA website
 Created regression testing software to test the manually tested updates. Created Coded UI
programs using C# through the Visual Studio 2013 Ultimate tools.
 The Coded UI programs are uploaded into Micro Soft Test builder and added as tests in the test
suite.
West Point Underwriters (Home/Mobile Insurance); Pinellas Park, FL
Sept 2014 – Aug 2015
.NET Developer
 Ongoing support and maintenance for six clients Home/Mobile Insurance Companies websites
to provide policy administration, payment, billing and claims processing
 Debug and locate the problem in the company’s website (using Visual Studios 2010/2012 for
VB and C# code or VS 6 for legacy VB6 code)
 Analyze why and how the problem is occurring and what other areas in the website or code it
could be affecting.
 Discuss with manager the problem and a proposed solution. (code changes, stored procedure
changes, data changes in the data base, new code or functionality)
 Estimate Fix and Unit Testing.
 Fix problem, Unit Test and then System test after the fix has been deployed to QA environment
 Added new functionality to policy administration system which gave the agent the ability to
cancel a memo and to have the system automatically cancel memos 30 days after a policy was
cancelled.
 Responsible for 3 pt estimate of all 4 clients to complete development/unit test and system
testing
 Modified VB6 code behind the website page that had the memo exposed to capture user and
time of cancel and created storedprocedures to handle cancelling memos
ThinkDirect Marketing Group; Largo, FL
May 2014 – Sep 2014
Independent Contractor – System Administrator
 Integrating batch processes onto the new platform using Control-M scheduler to save the
company money they are paying for maintenance on the older platform. Converting PL/SQL
scripts to stored procedures.
FloridaReliabilityCoordinating Council (FRCC); Tampa, FL
Oct 2013 – Feb 2014
Jr ASP.NET/C# Web Developer
 Modifications to a Web part/Web control using Visual Studios 2008 and 2010 C#/ASP.NET.
This web part was then attached to a Web Page in SharePoint 2007 accessible from one of
FRCC’s websites used by their members to document information for compliance.
 Modifications and redesign of forms, written in ASP.NET, to correct problems and enhance
GUI, on another of FRCC’s websites for members to enter information into the SQL Server
2005 database for compliance audits.

3. ThinkDirect Marketing Group; Largo, FL
Oct 2012 – Oct 2013
Jr ASP.NET/C# Web Developer
 Integral part of design team to use third party applications SalesForce and Zuora to develop a
system that will create and track memberships.
 Porting scheduled batch applications currently running on Maestro onto a new machine running
Control-M scheduler. Re-writing applications into stored procedures.
 Worked on porting the Executive Reports using Oracle Forms 6i to Microsoft SQL Reporting
SSRS in an effort to decommission the server where they are running.
 Designed and implemented a generic web page that would replace Control-M scripts with a User
Interface for the internal customer. The C# application would determine the user and assign an
object that would be used to the display menu selections, prompt the user for inputs and run the
stored procedures in MS SQL or Oracle to perform the request.
 Documented the requirements for their existing Customer Service Oracle Forms 6i application.
Used their customer service training system and worked closelywith the customer service
associates, management and trainers to document their existing requirements as well as collect
new requirements to improve their productivity. The requirement from the existing system, as
well as new requirements and requests from the customer service team, would then be used to
document, design and implement a new Intranet Web ASP.NET/C# Based Customer Service
system solution.
QinetiqNorth America; Kennedy Space Center, FL
Jun 2011 – Nov 2011
System Administrator Documentation Specialist
 Part of the team to develop a new Launch Control System that will support all future launches of
any type of vehicle from Kennedy Space Center.
 Coordinated with multiple subsystem team leaders to document the hardware and software
requirements (AIX version, Redhat Linux version, Solaris version, Likewise versions, Java
release, Security Standards for the OS, etc) to create a base operating system image that would
be distributed by a load server.
 After the operating system image was created by the System Administrator team, verified the
operating system image against the documentation and approved release of the image.
Computer Sciences Raytheon; Cape Canaveral Air Force Base, FL
Jun 2010 – May 2011
System Administrator
 Support the US Air Force requirements of the computer systems used to release, process and
distribute weather balloon data for daily distribution to local weather forecasting centers, special
weather conditions and during all launches from the Cape Canaveral Air Force Base or Kennedy
Space Center.
 Maintain 24/7/365 uptime (on call) of the Meteorological System Computers -MSC (Data
General MV 15000 AOS/VS) and the Automated Meteorological Profiling Systems – AMPS
(PC’s running DOS 6.2) that were used to collect and process the data.
 Daily System Administration responsibilities - scripts to maintain minimum disk space usage,
status of Clariion disks (Raid 0 - mirrored) with hot backup disk, verify distributed data,

4. communication lines and supported radar control for recalibration tests and ensure the systems
remained in either partial or full mission capability status at all times.
 Pre-Flight launch System Administration responsibilities supporting the customer (Atlas, Delta,
Shuttle-Huston, Space-X) for data/voice required communications checks. Report any system
anomalies-estimate problem and possible fix, estimate impact on launch, determine system
status-Non, Partial or Full Mission Capable, call in progress of fixes; Document and backup all
events and data post-mission.
 Stepped up to take on all system administration duties when the primary system administrator
had to take family leave. Managing all daily and pre-flight operations which allowed the
primary system administrator to have to be present only during the actual launch window.
Multiple Part time work / Caring for Elderlyparents; Melbourne, FL
Apr 2004 – May 2010
Math Teacher / Student
 Taught Geometry and Algebra II at Melbourne Central Catholic High School when the teacher
was out on maternity leave for both of her children’s births.
 Melbourne Central Catholic had recommended me to teach Geometry and College Algebra at
Holy Trinity Episcopal High School when they needed a teacher because the teacher had quit
abruptly.
 Substitute teacher for Brevard County Schools
 Took online classes for Java and ASP.net from BCC
GE Network Solutions AKA Harris Controls and Composition; Melbourne, FL
Jan 1991 – Mar 2004
Integration Lab Lead and System Administrator
 As Integration Lab Lead, given the responsibility to schedule (MS Project & VISIO) and direct a
team of three system administrators in the tasks of constructing, installing OS/patches and
maintaining testing systems.
 Administrative tasks for hardware - system servers (Sun Ultra – Solaris 2.9 or IBM 43P – AIX
5.2), application servers with MTI Raid 5 (Sun Enterprise 250 – Solaris 2.9 or IBM Risc 6000 –
AIX 5.2), Motorola 2600 (System V) as the Front End Processors and workstations of various
hardware (Sun Sparc 20 – Solaris 2.9; Sun Blades 100/1000 – Solaris 2.9; IBM E20, 360, 390 –
AIX 5.2; DELL – Windows 98, NT and XP). Cisco routers, hubs and TCP/IP network.
 Software installation and maintenance - Sybase 10 & 11, Oracle 8, DELL machines (Advanced
Server) Oracle 9 on PC, VERITAS Volume Manager for Failover, Legato Backup and Recovery
for daily/incremental saves. Third party software installed and maintained -
Acad12/13/2000/2002 for PC, Simba, Samba
 Custom standard product software storedin Clearcase. Used Cleartrack to build, label and
install new releases of standard product software. Created KSH scripts to build and distribute
updated software to correct hardware.
 Built demo systems on laptops for sales teams and maintained platforms for the Training
department.
 Created a Six Sigma project to document the build procedures, release notes and integration
notes to be used by all the System Administrators on the customers’ jobs in-house.

5. Applications Programmer
 Converted standard product software from Fortran 77 (Harris Series 1/VOS) to C++ / Object
Oriented Design so it could be used on any Unix platform.
 Performed the full life cycle of programming which included requirements analysis, design,
code reviews, integration, documentation of acceptance testing and testing for the custom
software defined in the customer’s statement of work.
 Programmed (Fortran 77 on Harris Series 1/VOS) custom applications for electric utility
customers.
Computer Task Group AKA Scientific System Services; Melbourne, FL
Nov 1984 – Dec 1990
Applications Programmer
 Performed the full life cycle of programming which included requirements analysis, design,
code reviews, integration, documentation of acceptance testing and testing for the custom
software defined in the customer’s statement of work. Traveled to customer site for site
acceptance testing.
 Programmed (Fortran IV, 77 and C) custom applications for nuclear power plant customer.