This document contains contact information and a summary of qualifications for Jay Solomon, a telecom executive experienced in financial services focusing on operations, service delivery, optimization, customer service, risk management, and vendor relations. It lists his address, phone numbers, email, and LinkedIn profile, as well as strengths in operations leadership, optimization, and service delivery such as problem resolution, change management, cost reduction, and SLA management.

1. Jay Solomon
1398 Blue Spruce Lane
Wantagh, NY 11793
516-238-7776/516-783-5049
mrjayso@aol.com
http://www.linkedin.com/in/jaysolomon
PREFERRED FUNCTIONS
 Service Delivery  Staff Development  Customer Service
 Operations  Risk Management  Vendor Relations
POSITIONING STATEMENT
Telecom executive experienced in the financial services industry focused on operations, service
delivery, and optimization. Significant accomplishments in resource and staff management, and well
developed customer service skills. Demonstrated leadership ability, technical expertise and sharp
analytical skills.
COMPETENCIES
Operations Leadership Optimization Service Delivery
 Problem Resolution  Team Leader  Cost Reduction  Outsource Management
 Change Management  Staff Integration  Staff Allocation  SLA Management
 Release Management  Staff Development  Outsourcing  Business Continuity
 Risk Reduction  Mentoring  Usage Reporting  Product Management
 Standardization  Influencing  Asset Management  Project Planning
 Process Creation  Motivating  Automation  Vendor/Client Liaison
 Global Scope  Promoting
 Training