This document provides a summary of the submitter's experience as an Engagement Manager/Project Director/Program Manager over the past 15+ years. They have been responsible for managing and delivering large, complex IT projects across multiple clients. In their current role for the past 5 years, they have overseen all sales support and delivery activities for a strategic client, First Data Corporation, involving around 200 consultants across more than 60 projects. Their role requires adapting their management approach for each new project, client, team and stakeholders while maintaining ownership over delivery.