1. J. PETER
SIRIPRAKORN 451 Mangels Avenue
San Francisco, CA 94127
JPETER.SIRI@GMAIL.COM
CELL: 347.651.1358
EMPLOYMENT HISTORY
Technical Customer Support Representative
Tutor.com
2013 - present
• Provided both general customer and tier 1& 2 technical
support via phone, e-mail, ticket, and remote desktop
• Managed user subscriptions and accounting issues
Independent Office and Set Production Assistant
NYC Film and Broadcast Television Industry
2009 - 2013
• Provided daily clerical and on-set support for projects
ranging from television commercials to independent films
to music videos. Responsibilities included document
creation, filing, answering phones, interacting with
sensitive clientele, shooting footage, assisting camera crew
Content Management Specialist
Lime Wire LLC – Music Store Division
2008 - 2009
• Coordinated with record labels and content providers to
acquire digital content for store distribution
• Managed daily operation of proprietary media ingestion
system; ensured provider metadata compliance with Lime
XML/html specs
Technology Specialist
Columbia University Center for New Media Teaching & Learning
2006 - 2008
• Functioned as front-line point of contact for university
faculty; coordinated services and support for Educational
Technologists and faculty
• Provided individualized training sessions and phone
support for Courseworks, Columbia’s academic CMS
• Provided general end-user support
User Services Technologist
NYU School of Law ITS
2005 - 2006
• Provided end-user support to students, faculty and staff for
university-licensed software and hardware
• Responded to service calls. Configured and upgraded
Windows laptops and workstations, assisted sysadmins
COMPUTING SKILLS
EDUCATION
Windows, OSX, Linux
MS Office / OpenOffice
Adobe Creative Suite
The University of Chicago / Master of Arts
Interdisciplinary Humanities
June 2008
Columbia University / Visiting Grad Student
Cultural Anthropology
June 2006 - June 2007
The University of Michigan / Bachelor of Arts
English Literature, minor in Computer Science
December 2002
INTERNSHIPS
Editorial Intern
In These Times social justice magazine
2004
• Assisted with preparation of manuscripts
Responsibilities included fact-checking,
proofreading, internet research, clerical support
• Created Filemaker database for archiving of
magazine contacts
Fundraising Intern
Illinois Campaign for Better Healthcare
2004
• Conducted donor research and generated excel
database archiving findings
• Wrote copy and designed outreach brochures
targetting Chicago’s low-income hispanic
community; conducted research
html/css/xml
c, c++
Filemaker Pro

2. REFERENCES
Independent Producer and Production Coordinator, NYC Broadcast Industry
Former Film Production Supervisor, Multiple Projects
Lauri McCarthy
1889 Cornelia St #1L
Ridgewood, NY 11385
718.619.6796 / laurimccarthy@mac.com
SQA Manager for Scribe Software, Inc.
Former Supervisor and QA Manager at LimeWire LLC
Bobby Fonacier
5 Vernon St #1
Manchester, NH 03101
603.296.7443 / bf0826@yahoo.com
Associate Professor of English, Vassar College
Former Client and Supervisor at CCNMTL
Hiram Perez
124 Raymond Ave, Box 242
Poughkeepsie, NY 12604
347.753.3169 / hiperez@vassar.edu
J. Peter Siriprakorn 451 Mangels Avenue
San Francisco, CA 94127
JPETER.SIRI@GMAIL.COM
CELL: 347.651.1358