The document discusses key considerations for developing interoperability testing programs for third-party solutions that work with a company's products and services. It outlines that such programs aim to validate interoperability between third-party solutions and a company's offerings in order to extract more value from the ecosystem and ensure solutions work correctly. The document provides guidance on scoping a program by considering objectives, target audience, testing scope, test plans, and execution approaches.
This document discusses the importance of conducting consumer testing trials before launching new products. It outlines key factors for an effective testing process, including:
- Appointing a strong project manager to oversee recruitment, sample distribution, and communication with participants.
- Ensuring all product samples are prepared and distributed well before the trial start date to allow for delivery times.
- Maintaining regular communication with participants through phone, email, and conference calls to keep them engaged throughout the process.
- Crafting a user-friendly questionnaire limited to around 15 questions that gathers meaningful feedback on the product's efficacy.
How To Integrate Independent QA To Shorten Development CyclesAltoros
This document provides guidance on integrating independent quality assurance and testing across the product lifecycle to shorten software development cycles. It discusses how outsourcing QA can help technology companies innovate faster by reducing development cycles, improving customer satisfaction, and reducing costs. The key benefits of outsourcing QA include focused in-house resources, reduced total cost of ownership, and reduced technology risks.
Adopting open standards can help to ensure that the different applications and implementations inside and outside your organization can interoperate and integrate much easier. Open standards help define interfaces and this leads to simpler and quicker integration efforts. They are making the integration of disparate systems easier. Open standards are widely used, so more options are available to integrate and expand your business applications. More choices help you to reduce risk, obtain better solutions,acquire flexibility and benefit from quality.
August 4th, 2020 - Nonstop Reliability webinar. Visit nonstopreliability.com to join our next webinar.
Supply Chain: Risk Mitigation Strategies For Inventory Shortages
The COVID-19 pandemic has been a perfect storm to highlight the gap in most supply chain strategies. We had looked at quality versus cost, we made sure we had a secondary supplier, we optimized inventory on hand based upon lead times and demand to keep cash flow up, and then we got hit. We had not considered the impact of whole countries shutting down, or inter-continental shipping grinding to a halt. Here we will take a look at how to address the gaps that COVID-19 has exposed and others we have not yet even considered.
Enterprise Agile release planning is complicated when multiple agile teams work together to deliver combined capabilities, and the scope for a release span across multiple business functions, processes, and systems. This paper presents agile release planning models for large global organizations delivering business capabilities using IT projects.
Delight Your Customers with Four Eyes of Quality: Agile Quality Improvement S...Kaali Dass PMP, PhD.
IT Project success depends on realizing value realization and customer success. In addition to stimulating test environment and test data, projects need to focus on geographically distributed and culturally diversified people who can simulate End-user scenarios, User Experience, and Customer Outcomes
This presentation focuses on leveraging agile teams to simulate an end-user environment based on the team’s knowledge, understanding, and skills.
Tutorial on Effective Reliability Program Traits and ManagementAccendo Reliability
The supporting paper to my tutorial at RAMS 2011 and 2013. Looking at the key features that make a great (or poor) reliability program.
The purpose of this tutorial is to highlight key traits for the effective management of a reliability program. The basic premise is no single list of reliability activities will work for every product. Every product development and production team faces a different history, constraints, and a different set of variables and uncertainties. Such that what worked for the last program may or may not be appropriate for the current project. There are a handful of key traits that separate the valuable programs from the merely busy programs. These traits and the underlying structure can provide a framework to create a cost effective and efficient reliability program.
Prashant Nalawade is an IT professional with 8 years of experience in software testing. He has expertise in manual testing, test management, and agile methodologies. He is looking for a senior role in software testing and provides details of his technical skills, projects, and work experience to demonstrate his qualifications.
This document discusses the importance of conducting consumer testing trials before launching new products. It outlines key factors for an effective testing process, including:
- Appointing a strong project manager to oversee recruitment, sample distribution, and communication with participants.
- Ensuring all product samples are prepared and distributed well before the trial start date to allow for delivery times.
- Maintaining regular communication with participants through phone, email, and conference calls to keep them engaged throughout the process.
- Crafting a user-friendly questionnaire limited to around 15 questions that gathers meaningful feedback on the product's efficacy.
How To Integrate Independent QA To Shorten Development CyclesAltoros
This document provides guidance on integrating independent quality assurance and testing across the product lifecycle to shorten software development cycles. It discusses how outsourcing QA can help technology companies innovate faster by reducing development cycles, improving customer satisfaction, and reducing costs. The key benefits of outsourcing QA include focused in-house resources, reduced total cost of ownership, and reduced technology risks.
Adopting open standards can help to ensure that the different applications and implementations inside and outside your organization can interoperate and integrate much easier. Open standards help define interfaces and this leads to simpler and quicker integration efforts. They are making the integration of disparate systems easier. Open standards are widely used, so more options are available to integrate and expand your business applications. More choices help you to reduce risk, obtain better solutions,acquire flexibility and benefit from quality.
August 4th, 2020 - Nonstop Reliability webinar. Visit nonstopreliability.com to join our next webinar.
Supply Chain: Risk Mitigation Strategies For Inventory Shortages
The COVID-19 pandemic has been a perfect storm to highlight the gap in most supply chain strategies. We had looked at quality versus cost, we made sure we had a secondary supplier, we optimized inventory on hand based upon lead times and demand to keep cash flow up, and then we got hit. We had not considered the impact of whole countries shutting down, or inter-continental shipping grinding to a halt. Here we will take a look at how to address the gaps that COVID-19 has exposed and others we have not yet even considered.
Enterprise Agile release planning is complicated when multiple agile teams work together to deliver combined capabilities, and the scope for a release span across multiple business functions, processes, and systems. This paper presents agile release planning models for large global organizations delivering business capabilities using IT projects.
Delight Your Customers with Four Eyes of Quality: Agile Quality Improvement S...Kaali Dass PMP, PhD.
IT Project success depends on realizing value realization and customer success. In addition to stimulating test environment and test data, projects need to focus on geographically distributed and culturally diversified people who can simulate End-user scenarios, User Experience, and Customer Outcomes
This presentation focuses on leveraging agile teams to simulate an end-user environment based on the team’s knowledge, understanding, and skills.
Tutorial on Effective Reliability Program Traits and ManagementAccendo Reliability
The supporting paper to my tutorial at RAMS 2011 and 2013. Looking at the key features that make a great (or poor) reliability program.
The purpose of this tutorial is to highlight key traits for the effective management of a reliability program. The basic premise is no single list of reliability activities will work for every product. Every product development and production team faces a different history, constraints, and a different set of variables and uncertainties. Such that what worked for the last program may or may not be appropriate for the current project. There are a handful of key traits that separate the valuable programs from the merely busy programs. These traits and the underlying structure can provide a framework to create a cost effective and efficient reliability program.
Prashant Nalawade is an IT professional with 8 years of experience in software testing. He has expertise in manual testing, test management, and agile methodologies. He is looking for a senior role in software testing and provides details of his technical skills, projects, and work experience to demonstrate his qualifications.
This document discusses the cost of poor quality (COPQ) in the automobile industry. It begins by defining COPQ as all the costs that would disappear if the manufacturing process was perfect, including appraisal, prevention, and failure costs. The industry average COPQ is about 20% of sales. The document then examines various quality cost models like the P-A-F model and activity-based costing approaches. It also discusses Taguchi's quality loss function and Six Sigma frameworks. Overall, the key points made are that reducing COPQ through continuous improvement tools like Six Sigma can significantly increase profits for automobile companies.
Sanjeevi has over 4 years of experience as a Test Engineer and Scrum Master in the healthcare IT industry. He has extensive experience implementing HL7 interfaces and testing Electronic Health Record systems like Centricity EMR, Allscripts Pro PM&EHR, and hospital transition care programs. Some of his key skills include Agile methodologies, SQL, testing tools like ALM, and healthcare standards like HIPAA, LOINC, and ICD-9/10.
Outsourcing product development introductionsuryauk
The document discusses outsourcing software product development. It defines key terms like outsourcing, offshoring, and offshoring. It also discusses reasons for outsourcing like increasing speed and reducing costs. The document provides frameworks for assessing an organization's readiness for outsourcing and determining what product development activities can be outsourced. It identifies common issues with outsourced projects like taking a "big bang" approach without proper preparation.
This document discusses smarter quality management approaches that can provide competitive advantages. It describes the complex nature of software development and increased competition facing organizations. Quality management is important but must balance factors like time to market, costs, and risks. The document introduces an iterative development approach that integrates testing earlier to find defects sooner. It explains that the optimal release time minimizes total risk from quality issues and competition when benefits of further improvements are outweighed. The timing depends on variables like a product's market and defect criticality.
This document discusses the transition from traditional waterfall software development models to more agile approaches like Scrum and Kanban. It outlines some key limitations of the waterfall model, including unrealistic assumptions about requirements stability and integration challenges. Many software projects adopting waterfall experienced late delivery, changing requirements issues, and customer dissatisfaction. More iterative agile methods like Scrum and Kanban address these issues by emphasizing working software over documentation, incremental delivery, and flexibility. Studies show higher success rates for agile projects compared to waterfall. Large organizations are increasingly adopting agile practices across many teams and projects.
TCL was engaged by mobile virtual network operator giffgaff to design and implement end-to-end testing for their launch 5 months before the fixed launch date. TCL proposed a risk-based testing strategy and crowd testing to validate the website usability. On the launch date, some known issues remained but initial feedback was positive and quality remained good, allowing giffgaff to meet business targets. TCL continues to deliver testing services for giffgaff's ongoing releases.
Quality is defined as the degree of goodness of a product or service as perceived by customers. Software quality refers to the totality of features and characteristics of software that bear on its ability to satisfy needs. There are various views of quality including the transcendent view, product-based view, value-based view, manufacturing view, and user-based view. Quality is measured using metrics that are linked to quality criteria and can objectively determine the level of a given criterion. Software quality measurement faces issues like quality being non-absolute and multidimensional.
Foviance multi channelcustomerexperiencereportKhellil Khellil
The document is a research report on multi-channel customer experience. It provides the following key information:
- The report is based on a survey of over 500 companies and agencies about their customer experience strategies and challenges.
- While most companies understand the importance of a joined-up, multi-channel customer experience, very few have integrated systems and processes in place to deliver this. Organizational structure is cited as a major barrier.
- Only 32% of companies say they have the integrated systems and processes needed to provide a seamless customer experience across channels. Most are still working on integrating different customer-facing systems and processes.
This document discusses challenges with IT and CRM projects and proposes using Agile project management. It notes that predefined "out of the box" solutions often cannot support all client business processes and integration is problematic. Agile, specifically Scrum, is recommended as it allows for iterative development in short cycles with customer involvement, as opposed to predictive approaches which often fail to meet scope, time and budget goals. Distributed teams are best with predictive methods while predefined solutions require a more adaptive approach like Agile.
The document discusses project planning, including topics like software pricing, plan-driven development, project scheduling, and agile planning. It covers the different stages of planning, from initial proposals to ongoing development. Project planning involves breaking work into parts, anticipating problems, and communicating the plan. Regular updates allow the plan to reflect new information and changes throughout the project.
Narayani Natarajan has over 8 years of experience in functional testing, automation testing, system testing, and web-based testing. She has led testing for various projects for clients like World Bank, ADP Taxware, and Centrica. She is currently a senior test lead at Cognizant Technology Solutions, where she is responsible for requirements gathering, test planning, execution, and reporting.
This document discusses project management and managing people on software projects. It covers topics like risk management, motivating team members, and dealing with different personality types. It provides an example of an individual motivation issue where a team member has lost interest in the project work and is no longer developing the skills they want. The project manager talks to the team member to understand the problem and find a way to re-engage them by addressing their skill development needs.
How To Build A Credible Performance Measurement Baselineguest9da059
IPM 2009 Conference briefing. The Performance Measurement Baseline is the project controls vehicle that connects Cost, Schedule, and Technical Performance in a single database.
Creating Value - Compressing Time - Refining Burn Rate Forecasts: The Molecul...Covance
Product development in health sciences is complex and costly. It can take many years to gain marketing approval for a new drug, device or diagnostic. And while there are many potential potholes along the development highway, there are also numerous opportunities to accelerate development and create benefits for all stakeholders. The Molecule Development Team (MDT) construct at Covance is specifically designed for these tasks! Indeed, programmatic outsourcing to our team can create substantial savings for asset/portfolio development with up to 30% savings in time and/or cost. In this white paper we discuss many of the advantages of programmatic outsourcing to a Covance Molecule Development Team - advantages described not only in terms of time but also in terms of a refined management of burn rate.
Public sector guide to selecting a collaboration solutionKahootz
This document provides a guide for public sector organizations to choose the right online collaboration tool. It outlines seven key issues to consider: ease of use, agility, scalability, adaptable contexts, low flexible pricing, compliance with standards, and support. The guide recommends sourcing software from the UK government's G-Cloud to benefit from approved security, standard contracts, fair pricing and tailored support. It encourages claiming a free trial of Kahootz, an online collaboration software designed for public sector organizations.
Haradhan Pal has over 9 years of experience in software testing, including automation and manual testing. He has worked in the retail, travel, and insurance domains, testing applications like Oracle, web applications, and GuideWire Billing Center. Currently he works as an Offshore Test Lead at Cognizant Technology Solutions in Kolkata. He has expertise in test automation with QTP and test management tools like Quality Center.
The document discusses Critical Functionality Testing (CFT), an early testing approach that focuses on critical application functions before User Acceptance Testing (UAT). CFT aims to identify defects in important areas like critical workflows, interfaces, batch processes and reports. It helps ensure UAT runs smoothly by resolving issues upfront and provides metrics on critical function stability. The benefits of CFT include lower costs from finding defects earlier, reduced UAT effort, and informed prioritization for development teams. A case study demonstrates how CFT helped a client meet tight timelines for an insurance system implementation while maintaining quality.
Paper given at RAMS 2013 on best practices and consideration when establishing reliability goals for the development team.
The way we communicate goals directly impacts the achievement of the goal. Creating and succinctly stating a reliability goal necessary for the leadership it provides an organization when designing a new product.
The reliability goal statement includes four elements: function, environment, probability of success, and duration. The function definition provides one means to define failure conditions. The environment includes elements such as weather and elements related to use frequency.
The probability of success and duration should always be stated in a couplet. Setting more than one probability and duration couplet further defines reliability over the expected lifespan of the product. And setting multiple couplets enables various focuses of the goal that concern different periods of time or constituents.
Setting and stating a clear and complete reliability goal delineates the boundary between a reliable enough product and one that is not. The goal enables the design team to balance the myriad of other design considerations along with product reliability in a meaningful manner.
Lisa Moliner has over 20 years of experience in QA and leadership roles in the software development life cycle. She is seeking a senior QA/lead/manager position where she can utilize her skills and expertise. She has extensive experience managing QA teams of up to 16 members using Agile and other development methodologies. Her background includes roles as a QA project manager, QA lead, and QA manager for various companies across industries such as telecommunications, banking, healthcare, and more. She has experience with QA tools like Jira, Rally, ALM, and testing across environments including web, client services, and mainframe.
Ian Sommerville, Software Engineering, 9th Edition Ch 23Mohammed Romi
The document discusses project planning for software development. It covers topics like software pricing, plan-driven development, project scheduling, and estimation techniques. Project planning involves breaking down work, anticipating problems, and preparing tentative solutions. A project plan is created at the start of a project to communicate the work breakdown and help assess progress. Planning is done at various stages including proposals, project startup, and periodically throughout the project. Factors like requirements, costs, and risks are considered in planning.
The document discusses key considerations for developing an interoperability testing program for third-party solutions. It addresses deciding the program's purpose and scope, such as whether it focuses on basic interfaces or full functionality. It also covers determining the target audience, testing approach, execution method, costs, and incentives for developers to participate. The document emphasizes that an interoperability program requires balancing trade-offs between different design decisions based on its goals.
The document discusses SAP's Community Advocacy Program and lessons learned from their SAP Mentor Initiative. It describes how SAP aims to build a tribe of advocates rather than just market to a crowd. The program involves local engagement events, community members who volunteer their time, and mentors who act as trusted advisors. The goal is to create brand loyalty and advocacy that leads to business results like increased sales. SAP mentors help shape company culture and co-invent products like SAP HANA.
This document discusses the cost of poor quality (COPQ) in the automobile industry. It begins by defining COPQ as all the costs that would disappear if the manufacturing process was perfect, including appraisal, prevention, and failure costs. The industry average COPQ is about 20% of sales. The document then examines various quality cost models like the P-A-F model and activity-based costing approaches. It also discusses Taguchi's quality loss function and Six Sigma frameworks. Overall, the key points made are that reducing COPQ through continuous improvement tools like Six Sigma can significantly increase profits for automobile companies.
Sanjeevi has over 4 years of experience as a Test Engineer and Scrum Master in the healthcare IT industry. He has extensive experience implementing HL7 interfaces and testing Electronic Health Record systems like Centricity EMR, Allscripts Pro PM&EHR, and hospital transition care programs. Some of his key skills include Agile methodologies, SQL, testing tools like ALM, and healthcare standards like HIPAA, LOINC, and ICD-9/10.
Outsourcing product development introductionsuryauk
The document discusses outsourcing software product development. It defines key terms like outsourcing, offshoring, and offshoring. It also discusses reasons for outsourcing like increasing speed and reducing costs. The document provides frameworks for assessing an organization's readiness for outsourcing and determining what product development activities can be outsourced. It identifies common issues with outsourced projects like taking a "big bang" approach without proper preparation.
This document discusses smarter quality management approaches that can provide competitive advantages. It describes the complex nature of software development and increased competition facing organizations. Quality management is important but must balance factors like time to market, costs, and risks. The document introduces an iterative development approach that integrates testing earlier to find defects sooner. It explains that the optimal release time minimizes total risk from quality issues and competition when benefits of further improvements are outweighed. The timing depends on variables like a product's market and defect criticality.
This document discusses the transition from traditional waterfall software development models to more agile approaches like Scrum and Kanban. It outlines some key limitations of the waterfall model, including unrealistic assumptions about requirements stability and integration challenges. Many software projects adopting waterfall experienced late delivery, changing requirements issues, and customer dissatisfaction. More iterative agile methods like Scrum and Kanban address these issues by emphasizing working software over documentation, incremental delivery, and flexibility. Studies show higher success rates for agile projects compared to waterfall. Large organizations are increasingly adopting agile practices across many teams and projects.
TCL was engaged by mobile virtual network operator giffgaff to design and implement end-to-end testing for their launch 5 months before the fixed launch date. TCL proposed a risk-based testing strategy and crowd testing to validate the website usability. On the launch date, some known issues remained but initial feedback was positive and quality remained good, allowing giffgaff to meet business targets. TCL continues to deliver testing services for giffgaff's ongoing releases.
Quality is defined as the degree of goodness of a product or service as perceived by customers. Software quality refers to the totality of features and characteristics of software that bear on its ability to satisfy needs. There are various views of quality including the transcendent view, product-based view, value-based view, manufacturing view, and user-based view. Quality is measured using metrics that are linked to quality criteria and can objectively determine the level of a given criterion. Software quality measurement faces issues like quality being non-absolute and multidimensional.
Foviance multi channelcustomerexperiencereportKhellil Khellil
The document is a research report on multi-channel customer experience. It provides the following key information:
- The report is based on a survey of over 500 companies and agencies about their customer experience strategies and challenges.
- While most companies understand the importance of a joined-up, multi-channel customer experience, very few have integrated systems and processes in place to deliver this. Organizational structure is cited as a major barrier.
- Only 32% of companies say they have the integrated systems and processes needed to provide a seamless customer experience across channels. Most are still working on integrating different customer-facing systems and processes.
This document discusses challenges with IT and CRM projects and proposes using Agile project management. It notes that predefined "out of the box" solutions often cannot support all client business processes and integration is problematic. Agile, specifically Scrum, is recommended as it allows for iterative development in short cycles with customer involvement, as opposed to predictive approaches which often fail to meet scope, time and budget goals. Distributed teams are best with predictive methods while predefined solutions require a more adaptive approach like Agile.
The document discusses project planning, including topics like software pricing, plan-driven development, project scheduling, and agile planning. It covers the different stages of planning, from initial proposals to ongoing development. Project planning involves breaking work into parts, anticipating problems, and communicating the plan. Regular updates allow the plan to reflect new information and changes throughout the project.
Narayani Natarajan has over 8 years of experience in functional testing, automation testing, system testing, and web-based testing. She has led testing for various projects for clients like World Bank, ADP Taxware, and Centrica. She is currently a senior test lead at Cognizant Technology Solutions, where she is responsible for requirements gathering, test planning, execution, and reporting.
This document discusses project management and managing people on software projects. It covers topics like risk management, motivating team members, and dealing with different personality types. It provides an example of an individual motivation issue where a team member has lost interest in the project work and is no longer developing the skills they want. The project manager talks to the team member to understand the problem and find a way to re-engage them by addressing their skill development needs.
How To Build A Credible Performance Measurement Baselineguest9da059
IPM 2009 Conference briefing. The Performance Measurement Baseline is the project controls vehicle that connects Cost, Schedule, and Technical Performance in a single database.
Creating Value - Compressing Time - Refining Burn Rate Forecasts: The Molecul...Covance
Product development in health sciences is complex and costly. It can take many years to gain marketing approval for a new drug, device or diagnostic. And while there are many potential potholes along the development highway, there are also numerous opportunities to accelerate development and create benefits for all stakeholders. The Molecule Development Team (MDT) construct at Covance is specifically designed for these tasks! Indeed, programmatic outsourcing to our team can create substantial savings for asset/portfolio development with up to 30% savings in time and/or cost. In this white paper we discuss many of the advantages of programmatic outsourcing to a Covance Molecule Development Team - advantages described not only in terms of time but also in terms of a refined management of burn rate.
Public sector guide to selecting a collaboration solutionKahootz
This document provides a guide for public sector organizations to choose the right online collaboration tool. It outlines seven key issues to consider: ease of use, agility, scalability, adaptable contexts, low flexible pricing, compliance with standards, and support. The guide recommends sourcing software from the UK government's G-Cloud to benefit from approved security, standard contracts, fair pricing and tailored support. It encourages claiming a free trial of Kahootz, an online collaboration software designed for public sector organizations.
Haradhan Pal has over 9 years of experience in software testing, including automation and manual testing. He has worked in the retail, travel, and insurance domains, testing applications like Oracle, web applications, and GuideWire Billing Center. Currently he works as an Offshore Test Lead at Cognizant Technology Solutions in Kolkata. He has expertise in test automation with QTP and test management tools like Quality Center.
The document discusses Critical Functionality Testing (CFT), an early testing approach that focuses on critical application functions before User Acceptance Testing (UAT). CFT aims to identify defects in important areas like critical workflows, interfaces, batch processes and reports. It helps ensure UAT runs smoothly by resolving issues upfront and provides metrics on critical function stability. The benefits of CFT include lower costs from finding defects earlier, reduced UAT effort, and informed prioritization for development teams. A case study demonstrates how CFT helped a client meet tight timelines for an insurance system implementation while maintaining quality.
Paper given at RAMS 2013 on best practices and consideration when establishing reliability goals for the development team.
The way we communicate goals directly impacts the achievement of the goal. Creating and succinctly stating a reliability goal necessary for the leadership it provides an organization when designing a new product.
The reliability goal statement includes four elements: function, environment, probability of success, and duration. The function definition provides one means to define failure conditions. The environment includes elements such as weather and elements related to use frequency.
The probability of success and duration should always be stated in a couplet. Setting more than one probability and duration couplet further defines reliability over the expected lifespan of the product. And setting multiple couplets enables various focuses of the goal that concern different periods of time or constituents.
Setting and stating a clear and complete reliability goal delineates the boundary between a reliable enough product and one that is not. The goal enables the design team to balance the myriad of other design considerations along with product reliability in a meaningful manner.
Lisa Moliner has over 20 years of experience in QA and leadership roles in the software development life cycle. She is seeking a senior QA/lead/manager position where she can utilize her skills and expertise. She has extensive experience managing QA teams of up to 16 members using Agile and other development methodologies. Her background includes roles as a QA project manager, QA lead, and QA manager for various companies across industries such as telecommunications, banking, healthcare, and more. She has experience with QA tools like Jira, Rally, ALM, and testing across environments including web, client services, and mainframe.
Ian Sommerville, Software Engineering, 9th Edition Ch 23Mohammed Romi
The document discusses project planning for software development. It covers topics like software pricing, plan-driven development, project scheduling, and estimation techniques. Project planning involves breaking down work, anticipating problems, and preparing tentative solutions. A project plan is created at the start of a project to communicate the work breakdown and help assess progress. Planning is done at various stages including proposals, project startup, and periodically throughout the project. Factors like requirements, costs, and risks are considered in planning.
The document discusses key considerations for developing an interoperability testing program for third-party solutions. It addresses deciding the program's purpose and scope, such as whether it focuses on basic interfaces or full functionality. It also covers determining the target audience, testing approach, execution method, costs, and incentives for developers to participate. The document emphasizes that an interoperability program requires balancing trade-offs between different design decisions based on its goals.
The document discusses SAP's Community Advocacy Program and lessons learned from their SAP Mentor Initiative. It describes how SAP aims to build a tribe of advocates rather than just market to a crowd. The program involves local engagement events, community members who volunteer their time, and mentors who act as trusted advisors. The goal is to create brand loyalty and advocacy that leads to business results like increased sales. SAP mentors help shape company culture and co-invent products like SAP HANA.
This document provides an overview of the mobile application development market and opportunities. It discusses the rapid growth of the mobile market in terms of users and app usage. Key points made include that the worldwide mobile market is expected to surpass 1 billion users next year. Mobile gaming is a major revenue driver, with the top 1,000 iOS games generating over $0.25 per daily active user on average. The document also profiles some of the largest mobile markets, including the US, Japan, and China, and notes the opportunities for app developers in these regions. Kii is positioned as a platform that can help developers succeed by providing investment, monetization support, and cloud technology.
Gina Poole, Vice President of Marketing & Practitioner Outreach at IBM Software, discusses IBM's efforts to engage IT practitioners through social media outreach. IBM trains its experts to participate on social networks and online forums to share knowledge. It also partners with academic institutions to provide students with skills. The goal is to build communities of practitioners, address skills gaps, and ultimately drive awareness and sales of IBM products and services.
Mobile application developers are increasingly targeting mobile platforms given the massive growth in the mobile market. The Kii Cloud platform provides developers with a suite of backend services including user management, data management, analytics, and monetization tools to help developers build, launch, and scale their mobile applications. By utilizing these services, developers can focus on building great user experiences rather than spending time and resources on backend infrastructure.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like depression and anxiety.
The document discusses the importance of developers to SAP's future success. It notes that developers influence buying decisions, have many choices, and build apps that can be on SAP's platform or others. SAP wants to recruit mobile, web, and integration developers with SAP experience to fuel ecosystem growth and build platforms more quickly. However, SAP struggles to provide an amazing developer experience with engaging content and promotion at scale. The presentation outlines what developers want and what SAP currently offers, in order to improve engagement.
Milton Smith, a senior principal security PM at Oracle, gave a presentation on securing Java. He discussed the challenges of securing Java given its widespread use. He outlined Oracle's security policies around communications, the development lifecycle, and ongoing remediation efforts. He also discussed mitigating security impacts and restoring confidence in communities. He ended with a call to action around vulnerability reporting and security feature suggestions.
Developer Evangelists are a scarce resource that are commonly not self-identified. They are uniquely motivated to elevate technologies, empower communities, and generate massive web visits, leads, and opportunities. The document discusses personality types and how they relate to software development and developer evangelism. It also outlines some archetypes of developer evangelists, such as the zealot, professor, and social maven, as well as an anti-archetype of the tech trendster.
Top Software panies to Outsource.pdfTesting ComMindfire LLC
However, finding one good company is a constant concern as the demand for software testing specialists is rising, and many companies face a severe shortage of them. Getting started with a list of companies is just not the right way to do it. First, you must know how to begin your search for a company that meets your needs. Hence, unlike other blogs, we’ll help you get started on your search for the best testing companies to outsource.
In today’s global marketplace, successful companies must be able to integrate and quickly view quality audit information from their manufacturing sites all over the world. This strategic capability has become even more important as manufacturers have moved offshore and have become more complex. The value and immediacy of quality assurance data is a critical element to the survival of competitive manufacturing organizations. Software systems can address these issues.
Source:
Lyons Information Systems, Inc
http://www.lyonsinfo.com
This document provides 10 tips to consider when selecting an MES integration company. It emphasizes the importance of choosing a company with the right experience, team, delivery methods, testing procedures, and financial stability to ensure a successful project. Key questions to ask include what experience they have with the chosen platform, how many engineers will be dedicated to the project, what testing will be done before deployment, what support levels are available, and whether MES integration is their core business. The overall message is to thoroughly vet potential integrators to find one that can turn ideas into high-quality solutions and exceed expectations for the entire project lifecycle.
10 Software Development Strategies to Adopt in 2023 & Beyond.pdfPolyxer Systems
In the ever-evolving realm of software development, staying ahead of the curve is not just a choice; it is a necessity.
To remain competitive, it is crucial for businesses to embrace innovative strategies that align with the demands of the digital age.
In this blog post, we will explore ten groundbreaking software development strategies that are set to shape the industry in 2023 and beyond.
The strategies that we’re about to discuss, will provide you with valuable insights and actionable approaches to optimize your development processes, enhance collaboration, and deliver high-quality software solutions.
So, let's dive in and discover the top 10 software development strategies that will help you stay ahead in the dynamic realm of your business industry.
Enterprise software is an integrated system used by businesses to combine, organize, and maintain operational data. When implementing enterprise software, companies should evaluate vendors based on their industry expertise, obtain endorsements from end-users, and develop a dedicated communication strategy involving training programs. Failure to properly implement enterprise software is costly, with around 40% of implementations ending in failure.
7 Questions to Ask Your Prospective Outsourced Product Development Vendortrigentsoftware
This SlideShare on `7 Questions to Ask Your Prospective Outsourced Product Development Vendor' will help you narrow down your choices for selecting the best outsourcing partner for your product development
The document discusses the concept of software quality. It defines quality as characteristics or attributes that make something what it is. For software, quality includes design quality and conformance quality. While quality is difficult to explicitly define, it generally means meeting user goals and specifications. The document outlines different views of quality and discusses quality dimensions such as performance, reliability and maintainability. It also discusses balancing quality with cost and risk considerations.
Effective Assessment of Vendors Risk Management Amit Bhargava
This document discusses ways to improve the quality and efficiency of a vendor risk assessment program as it matures. It recommends evaluating the program's quality, alignment with business needs and regulations, accuracy of controls testing, and efficiency. Specific tips include ensuring proper resource allocation, effective communication, consistent methodology, and centralized management. Automating assessments and reporting can boost quality and reproducibility. The assessments should be tailored to the organization's changing business needs and regulatory environment.
This document provides a checklist of questions for vetting call center software providers. It covers key areas to evaluate such as uptime, scalability, redundancy, service level agreements, pricing, data security, support, implementation, APIs, integrations, operations, and compliance. For each area, 3-4 example questions are given to assess the provider's capabilities and policies in that area. The conclusion emphasizes that support quality should not be underestimated and the best providers revolutionize their industry by prioritizing customer needs.
Framing is a critical piece in ensuring the right segments and needs are being satisfied. This white paper explores our technique to identify and organize around such.
Agile Customer Engagement A Longitudinal Qualitative Case StudyJackie Taylor
This document presents a longitudinal case study of a small software product company that transitioned from a waterfall development process to an agile process called Evolutionary Project Management (Evo). The study followed the company over two years and four product releases. It investigated the practicalities, costs, gains, and prerequisites of implementing close customer engagement as the prominent feature of the new Evo process. Through interviews with customers, product management, and developers, the findings indicate that close customer engagement can provide benefits but also comes with costs and requires disciplined management.
The document discusses designing a brand market analysis and outlines Bellwether's process which includes defining the brand's core through logo design, creating a brand style guide, prototyping interfaces, and ensuring code quality through testing and reviews. Bellwether creates 2-3 logo alternatives, takes the newly established logo to create a matching brand style guide, then applies the branding guide and learns from discovery to prototype final designs.
The document discusses the tradeoffs involved in the decision to build a real-time streaming analytics (RTSA) platform in-house versus buying a pre-built solution from a vendor. Building internally provides more customization and control but risks delays and lack of expertise, while buying from a vendor is faster to implement but risks vendor lock-in. The document proposes a third alternative of using a platform like StreamAnalytix that is based on open source technologies but also provides enterprise-level support.
1) The document discusses lessons learned from the author's experience working with multiple product management teams over 15 years.
2) Some things that worked well included truly understanding the product, customers, market, prioritizing feedback, and seeing the bigger picture.
3) Some pitfalls to avoid are not understanding the underlying technology, usability, performance issues, and getting swayed by hype without due research. Staying disciplined with agile processes and change management is important.
General checklist for the development projectkeshav2011
The document provides a checklist of general activities to consider for a development project. It notes that not all activities will apply to every project and some customization is needed. It includes sections on understanding customer expectations, defining the project scope, initiating the project, setting up infrastructure and standards, establishing the project team, and determining communication approaches. The checklist is intended to help project managers identify relevant and applicable items for their specific project.
The document provides a 10-step process for evaluating and selecting software and service providers. Key steps include creating a project team, identifying information needs, prioritizing business requirements, pre-qualifying potential solutions, validating references, making a decision, establishing an implementation plan, and negotiating agreements. The summary advises investing resources in preparation to ensure getting the best service and product.
Surviving the Software Selection ProcessAnthony D'Ugo
I presented at a CMA Ontario professional development event to 50+ attendees on Dec 3, 2009, and again on Dec 17, 2009 due to a sold out first session with an accompanying waiting list. I shared insights and approaches with the attendees to help them find opportunities to reduce the costs, risks, and time associated with software evaluation and selection. I was then asked to write an article on the topic for the CMA Ontario Member Newsletter because of the high level of interest from their members - published on Jan 2010.
Challenges in Creating Professional Services in a Software Development Organi...Jeff Korn
Companies are increasingly finding it difficult to build in added value services to their organizations because of perceived costs, lack of available staff, difficulties with scaling, and most importantly a customer base that more and more devalues these services.
Companies also struggle with how to build viable teams once a need has been determined.
In this presentation, you’ll learn about service options, and the base for team growth for services.
Additional presentations discuss building a services team.
3. Interoperability programs sit in the overlap between pure developer programs and
partner programs. Each type of program will generally have their own sets of
stakeholders, and it is in the intersection between them that you can see where the
influence and benefits of formalizing an interoperability or compliance program
benefits both audiences.
3
4. Interoperability programs can be found under many names. And in some cases, the
terminology used to describe a program can have a specific and direct bearing on the
scope of a program, or even a legal implication to consumers, partners and your own
company.
When considering launching a formal program, consider which term really describes
the business goals best.
4
5. For the remainder of this session, I’ll be focusing on the “Big W” questions – the
why’s, who’s, when’s, where’s and hoW’s (yeah, I know… but it still has a ‘W’ in the
word).
In considering and designing a program, these are a number of decision points to be
made along the way.
5
6. First and foremost, of course, you need to clearly understand why you are building a
program at all.
Is it primarily for your own benefit, to protect your reputation with your customers and
channels? I it t protect your revenue stream, to ensure that 3rd party solutions which
h l ? Is to t t t t th t t l ti hi h
may plug in to your platform or cloud-based solution do not negatively impact your cash
flow?
Do you used it to open new routes to market, filling gaps in your own portfolio? Or does
your product or service offering actually require 3rd party components to be the driver for
sales, in which case you are beholden to the quality of those offers in order to make your
own money? ?
You may also need to consider competitive factors – do your solutions generally
interoperate with other systems and solutions in your customers’ environments? Does that
make it a barrier to your own sales if you cannot prove interoperability? Do you need that
interoperability to be mutually acknowledged by those other companies?
Or i hi i l
O is this simply a reaction to pain your organization currently experiences i terms of
i i i i l i in f
customer dissatisfaction or increased support costs, caused by the quality or issues
others have introduced, and for which your reputation may also suffer?
6
7. Once you’ve determine your underlying reasons for a program, you can begin to look at
the target audience. Is this a service that is available to any and all of your developers? Or
something you make available only to specific partners that are part of your GTM motion?
This d i i
Thi decision point will also play i t th question of scale vs. d th D
i t ill l l in to the ti f l depth. Depending upon th
di the
size of your community, making testing programs available to anyone in your community
can increase costs, or create resource constraints further down the line in terms of how
much high-touch vs. low-touch efforts you are directly providing towards the oversight and
execution of this effort. It also speaks to the overall timeframes you target for testing –
trying to serve a large potential audience almost implies needing to automate and drive
rapid test cycles, vs. longer, more complex and thorough test efforts.
In addition, depending upon the rationale for having an interop program in the first place,
you need to consider if this is just pair-wise testing with a single individual partner, or
whether the solutions under test are complex, multi-vendor environments that need to
work in a cohesive and comprehensive manner.
And finally, you may also need to consider how competitive solutions fit in the scope of
the effort – A you allowing competitors to participate i testing, or are there other
h ff Are ll i i i i in i h h
checkpoints in place to determine rationale for participation?
7
8. Another point to consider is the overall scope of testing, which will drive further decisions
regarding the type of test bed and test tools needed, as well as the overall timeframes
involved in testing.
For
F many solutions, basic i t f
l ti b i interface validation will generally suffice. B t th d
lid ti ill ll ffi But the deeper and
d
more critical the GTM elements are, the more you need to look at functional validation
of a solution, possibly even going as far as testing operational issues, scalability,
reliability, performance and more.
9. When designing a test plan, one must consider the scope of the test effort, and how
you position to customers, end users and your ecosystem where your responsibilities
iti t t d d t h ibiliti
for ensuring completeness and accuracy end.
Is this just focusing on proper API usage or conformance to a specific industry
standard? Will you provide test tools that enforce a minimum set of functional
capabilities? Will these tools test boundary conditions and error conditions that are
unlikely to occur in normal operations, but for which 3rd parties should be able to
handle without issue?
It’s also important to consider inbound vs. outbound testing. In some cases, it is the
3rd party application driving and invoking functionality offered by your
platform/service/product. In other cases, you may be expecting those applications to
deliver specific functionality or react in very specific ways to support your own value
proposition. Do your test plans reflect those cases?
And,
And in some cases (particularly for B2C markets) will you be making non-technical
markets), non technical
judgements as to suitability of an application for your stamp of approval (the so-called
Morality judgement)?
You’ll also want to consider the timing of testing – Will you be testing alpha or beta
releases from your developers, or only GA-candidate products? Will you be doing
testing on beta releases of your own products? And what does this mean downstream
for support purposes if these tests are completed on pre-GA products?
Also, consider how public your test plans are. How much does a potential developer
need to know prior to committing to test about the specifics of the test plan or the
minimum criteria? How much do channels and customers need to know about the
specifics of test scope?
9
11. It’s important to realize that just like your own products, testing is unlikely to be
exhaustive. There will always be cases and conditions that simply would not be cost
justified to put through the program. Moreover, every feature of your product may not
be used the same way (or at all) by your ecosystem. So forcing tests that simply do
not match the functionality being exploited could lead to a high, erroneous failure rate.
And don’t assume your own products are bulletproof. Testing will undoubtedly
uncover a problem in your own product – the question is whether you consider that a
failure on the part of the 3rd party.
And never underestimate the politics here – he who controls the checkbook is going
to have a big say, especially if the testing costs are high. Even the fact that a solution
is under test may be something that a company does not wish to have made public,
until they have positive results to report. And even sales opportunities can put
pressure on an organization to declare a test “good enough” even though there are
g g g g
known bugs or failed test cases, much like products ship out the door with their own
shortcomings noted in release notes (or buried deep in documentation).
11
12. No matter what, someone has to pay for all this effort. You’re going to need people to
manage the program, develop the test plans and tools, and execute or review test
results. Depending upon your solution, you may need lab facilities, specialized test
beds and other tooling, etc.
If you’re lucky enough to have deep pockets, you may be able to fund it completely
out of your pocket, which gives you great control over how things operate, and lowers
barriers to participation by others.
On the other hand, you may want to artificially raise those barriers, and set a price
point that generally discourages only the most serious developers from pursuing a
formal program with you. This can help quite a bit with managing the cost, and
allowing for prioritization and focus of your resources. These costs can be break-
even, or even profit-making efforts if the end result of having your seal of approval on
a 3rd party solution helps the vendor drive their own revenue.
y
Or you can share the costs, perhaps building recovery of costs incurred from testing
in to a GTM model.
You may also want to consider a tiered approach, with different types of tests and
different price points (and benefits).
12
13. Finally, you need to answer the “What’s in it for me?” for your developers. Even at no
cost for the testing, developers are still investing their own time and energy in to this
process, and they want to understand what they get out of this program.
Is it just a statement of conformity of compliance, posted to your website? A
checksheet of test result coverages? Or are they getting some level of additional
documentation that offers value to them, their sales channels and their customers?
Does this include marketing elements, from basic logo’s and marks that they can use,
to certificates and plaques that they can display? Does it give them PR and other
marketing benefits, or link them to GTM Programs like app stores?
And what is lifecycle expectations? Is the testing recognized as valid forever, or just
for the current major release? Or even more limited to a specific minor release? And
does it matter if the vendor changes their own products in ways that have no obvious
g y
or direct bearing on the point of interoperability?
What about when there is an API change? Or, more interestingly, when the API
doesn’t change, but the data exchanged across it does due to new functionality?
All of these are considerations that your developers will chew on as they determine
whether the investment in your program is as g
y p g good for them as it is for y
you.
13
14. In summary, it’s all about understanding the tradeoffs. Having a very open testing
program based on a specific, well-defined set of compliance criteria, intended to drive
high volumes with little hands-on expertise and even less long-term responsibilities is
a very different program scope, cost and investment model that one that serves a
different GTM need.
Tradeoffs abound, from how you handle competitive products within the scope of your
test activities, to the implications of making “moral” decisions to put a stamp of
approval on a certain type of application. Even test case failures aren’t necessarily as
definitive as one might think, depending upon the end goals.
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