1. John Lovik
18585 Caminito Pasadero #427
San Diego, Ca, 92128
760.484.3553
johnny.lovik@gmail.com
OBJECTIVE
To expand on my 9 years of experience, my excellent critical thinking and customer service skills in a
high-level finance position where there is opportunity for growth.
QUALIFICATIONS/ACHIEVEMENTS
• Years of experience communicating directly with investors
• Knowledge of each state’s laws and regulations
• Built rapport with challenging investors to build confidence in company and maintain portfolio
• Able to perform and submit documents in a timely manner with a hard deadline
EXPERIENCE
Sr. Lead Operations Specialist: Audit Response June 2013 – May 2014
Chase Home Finance- San Diego, CA
• Team completed over 2500 audits a month with success rating better than 98%
• Formatted and assigned audits to team members
• Reviewed audits and submitted them for management approval
• Insured that all audits were submitted to the investors within the required time-frame
• Provided guidance on policies and procedures to team members
• Wrote and reviewed procedures requested by line of business
Operations Sr. Specialist: Audit Response February 2010 – May 2013
Chase Home Finance-San Diego, CA
• Provided critical trending and reporting issues to management and investors
• Acted as a central point of communication between the bank, its investors, and clients
• Created, wrote, and tested new default and servicing procedures
• Was a Liaison to attorney firms as well as other departments within the line of business
Operations Sr. Specialist April 2008 – 2010
Chase Home Finance- San Diego, CA
• Monitored the foreclosure process of defaulted mortgages to ensure compliance with the
various governmental and investor guidelines
• Managed approximately 650 foreclosure cases from referral through the foreclosure sale
date
• Provided follow up with attorneys, mortgage insurance companies, and investors as
necessary and logged all actions
Loan Processor October 2006- Feb 2008
SWI Financial Inc.-San Diego, CA
• Processed all FHA, VA, and conventional loans according to program guidelines
• Ordered appraisals, title commitments, insurance, and wiring instructions
• Ordered and analyzed verifications of employment, deposits, rentals, and mortgages
• Responsible for analyzing credit reports and ordering supplements
• Required to implement exceptional organizational skills
• Data Entry, consisting of fully processed submission packages, and automated LP and DU
systems
• Prepared closing documents for Sr. Closers & Funders, and scheduled closings
REFERENCE
Available upon Request