John David Head is a Chicago-based consultant and director of enterprise collaboration at PSC Group LLC. He has over 20 years of experience developing and implementing enterprise collaboration solutions using technologies such as Lotus Notes, Microsoft Office, and Lotus Symphony. He is a regularly featured speaker at technology conferences and has received several awards for his solutions.

1. John David head coNsultANt | rAi N mAker | eNterprise Archi t e c t
Abstr Act John David Head is a Chicago-based consultant and rainmaker.
He currently works full-time with PSC Group LLC, where he
has served in positions of increasing authority, and currently as
Director of Enterprise Collaboration, since 2000. Throughout his career
he has focused on the development and implementation of enterprise
collaboration solutions. At PSC he served as the architect and team
leader for many of the enTouch Frameworks which are PSC-proprietary,
ready-to-use business templates. For this, and other work he has
been recognized with IBM Lotus and IBM Beacon awards and is a
regularly-featured speaker at Lotusphere and other IBM and Microsoft
technology conferences and user groups.
John holds a bachelor’s degree in computer science from the
University of Illinois, Champaign-Urbana.
Full b iogrAphy John David Head began his career in process development before he
even finished college. Like so many technology students he saw limitless
possibilities considering the architecture of business IT services and found
an easy appreciation and talent for the development of collaborative
enterprise solutions after being given an assignment to integrate internal
financial documents for his then-employer, Artron. In the early ’90s, that
was no small task, enterprises were only then beginning to understand how
technology could help improve their processes.
Using Ami Pro and Excel John created a solution that managed
documents like purchase orders and invoices, and then reported their
activities through a spreadsheet easily accessed by management. While
at Artron, he served as the development manager, lead developer, sales
person, and managed support services.
In 1998, he began working with Boom Vang Consulting, and was
in fact the company’s sixth employee. While at Boom Vang, he
continued to focus on application integration by building solutions for
companies that wanted to integrate Lotus Notes with other technologies.
At that time, these solutions were equally split between Lotus
SmartSuite and Microsoft Office. To this day, John’s expertise remains
with the integration of these products with other technologies, as well

2. Full b iogrAphy as supporting integration with OpenOffice.org and Lotus Symphony.
(continued)
However, this position involved more business development and less
hands-on programming so, after eighteen months, he shifted gears
to focus more on development and began working for Synergistics
in Cincinnati, where he supported efforts to build a Correspondence
Engine for Prevail 4.8.
After a few years, in 2000, John found a home for his professional
talents as a developer and business development consultant at Chicago-
based PSC Group, LLC. With offices in three metropolitan areas, his
position as Director of Enterprise Collaboration allows him to achieve
Integra for Notes is the
premier reporting and integra-
equal-parts, development and sales.
tion solution for Lotus Notes
and Domino. Integra allows for At PSC, John is responsible for developing new customer relationships,
detailed reports, generated in the
cultivating and improving current solutions and maintaining brand
Notes client or in any web ap-
plication, generated in Microsoft
awareness within the ranks of strategic partners like Microsoft and
Office or Lotus Symphony. End IBM. Over the last nine years, John has also been the architect and
User, Ad Hoc, and Developer edi- team leader for many of the enTouch Frameworks which are ready-to-
tions provide the only reporting
use business templates for applications such as Customer Relationship
and integration framework of it’s
kind. Integra for Notes is used
Management (CRM), Workflow, Project Management, and Help Desk.
by customers worldwide and has He continues to specialize in the architecture and implementation of
won numerous awards. Integra for document and content management software solutions.
Notes is also available in the free
Personal Edition, providing mail
merge and reporting for Notes
In February 2008, PSC announced its appointment as the Premier
contacts. Partner of the Integra for Notes line of products for the United States
and Canada. John and his colleagues provide sales and support as well
as integration services to new and existing Integra customers, and in
this role John has become an expert, frequently recommends its use as
part of an organization’s integration framework.
Lotus Symphony is a free set
of intuitive productivity tools de- He also employs his development, architecture, and rainmaking skills in
signed to control upgrade costs, enterprise-level installations of collaboration solutions based on Lotus
ensure access to documents with
Symphony, Microsoft Sharepoint, Mobile applications for the iphone
changing file formats, and get
more from legacy technology pro-
and Blackberry platforms and enterprise collaboration solutions such as
grams. It also allows developers Lotus Connections – an enterprise social networking product launched
to extent their own applications in 2007. So much the expert, John was asked in 2008 to serve as the
with the help of its new Lotus
technical editor for the “Lotus Symphony for Dummies” book. In
Symphony developer toolkit.
Lotus Symphony is based on
2009 he was also asked to be one of the authors for the IBM Redbook
OpenOffice.org and supports the “Self Assessment and Strategy Guide for Migrating from Domino
Open Document Format (ODF). Document Manager” including a 3 week residency in Boston, MA.
John holds a bachelor’s degree in computer science from the
University of Illinois, Champaign-Urbana.

3. AWA rDs techNo lo g y eXp e rt iN Vi tAt i oN s
recei Ve D
IBM Design Partner – Lotus Notes & Domino 8
IBM Design Partner – Lotus Notes & Domino 8.5
IBM Design Partner – Notes and Domino Futures
Microsoft OOXML and ODF Partner Council
soluti oN AWAr Ds
Lotus Beacon Award – Rising Star – 1999
IBM Lotus Award – Best Competitive Win – 2005
IBM Lotus Award – Best SOA Application – 2007
IBM Beacon Award – Lotus Solution – 2007
IBM Lotus Award – Best Philanthropic Solution - 2009
proFessioNAl busi Ne s s m e m b e r s h i p s
memberships
Premier Business Partner – IBM Lotus
Managed Partner – Microsoft
Advisor Council – IBM Lotus Document
Steering Committee Member – OpenNTF.org Alliance
Intellectual Property and Governance
Working Group Chairman – OpenNTF.org Alliance
2009 Co-Chair – IBM Lotus Business Partner Council
persoNA l m e m b e r s h i p s
Young Executives of Chicago
Executive Club of Chicago – New Leaders
Field Associates, Board Member (Communications Chair)
Boy Scouts of America – Eagle Scout
spe Aki N g Lotusphere (1994, 1995, 1997, 1998, 1999, Berlin 1999, 2000, 2001,
eN gAgemeN ts
2002. 2003. 2004, 2005, 2006, 2007, 2008, 2009)
Advisor Devcon Live (2002, 2005, 2006, 2007)
Lotus Developer (2007, 2009)
Irish Lotus Users Group (2008)
United Kingdom Lotus Users Group (2008, 2009)
I am Lotus User Group Conference (2009)
Midwest Lotus User Group (2009)
Microsoft Document Format Workshop (2008)

4. me D i A relAtioN s Lotusphere 2003
www.johndavidhead.com/lotusphere2003.pdf (160 KB)
Times of Malta
http://www.timesofmalta.com/technology/view/20071108/news/location-does-not-
matter-online-support-does
PSC wins 2009 Lotus Award
http://www.psclistens.com/enTouchCMS/app/viewDocument?docID=4980&parntCatgId=17
Microsoft Expands List of Formats Supported in Microsoft Office
http://www.microsoft.com/Presspass/press/2008/may08/05-21ExpandedFormatsPR.mspx
Website liN ks John Head’s Blog
www.johndavidhead.com
PSC Group LLC
www.psclistens.com
Integra for Notes
www.integra4notes.com
John on SlideShare
www.slideshare.com/johnhead
John on LinkedIn
www.linkedin.com/in/johndhead
John on Facebook
www.facebook.com/johnhead
connect jhead@psclistens.com
w w w. j o h n d av i d h e a d . c o m
with John w w w. t w i t t e r. c o m / j o h n h e a d