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Walter Knapp
Target Customers
 Southern United States
 Joe’s Locations
   Middle class families
       Family fun!
   Couples
       Energetic (but cost-
        efficient) date


 Southern locations only
 due to time frame of
 campaign
Campaign Theme
 “Crab a Bucket and Feast”
 25% off each type of “bucket of crab” for each day of
 the week.
   Five types of buckets  one is 25% for each day of
    workweek
   Your choice on Saturday
Timeframe
 February through April
    Planning starts in November
 Northern families will be on vacation seeking
  fresh, affordable seafood.
 Valentines Day  big for couples
Key Performance Indicators
 Promote brand awareness by 10% in southern region
 Increase Joe’s market share of seafood restaurant
  industry by 5%
 Drive revenue in the short term
Facebook Page
 Generates high media traffic
    Digital word-of-mouth
 Links to find the “nearest Joe’s location”

           THIS WAY TO JOE’S!




 High visuals
 Constant posts of the campaign
and
 Twitter:
    Periodic (a few a day) tweets about campaign
    Tweets about which bucket is 25% off that day


 Pinterest:
    Pins on all the buckets
    Pins of customers enjoying themselves at Joe’s
Budget
 50% goes to Pay Per Click
    $800 daily budget (February – April)
    Max CPC = $9
 Keywords
    King Crab
    Seafood Restaurant
    Joe’s Crab Shack
Budget
 15% goes to operating the social media sites
    Facebook, Twitter and Pinterest
    High interaction
 10% goes to mobile marketing
    App to promote the campaign
    Crab crawl race game
Budget
 15% goes to Search Engine Optimization
 10% goes to content planning and design
    November – January
 Total budget = $144,000
 Digital agency cost on average = $216,000

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Joe's crab shack digital strategy

  • 2. Target Customers  Southern United States Joe’s Locations  Middle class families  Family fun!  Couples  Energetic (but cost- efficient) date  Southern locations only due to time frame of campaign
  • 3. Campaign Theme  “Crab a Bucket and Feast”  25% off each type of “bucket of crab” for each day of the week.  Five types of buckets  one is 25% for each day of workweek  Your choice on Saturday
  • 4. Timeframe  February through April  Planning starts in November  Northern families will be on vacation seeking fresh, affordable seafood.  Valentines Day  big for couples
  • 5. Key Performance Indicators  Promote brand awareness by 10% in southern region  Increase Joe’s market share of seafood restaurant industry by 5%  Drive revenue in the short term
  • 6. Facebook Page  Generates high media traffic  Digital word-of-mouth  Links to find the “nearest Joe’s location” THIS WAY TO JOE’S!  High visuals  Constant posts of the campaign
  • 7. and  Twitter:  Periodic (a few a day) tweets about campaign  Tweets about which bucket is 25% off that day  Pinterest:  Pins on all the buckets  Pins of customers enjoying themselves at Joe’s
  • 8. Budget  50% goes to Pay Per Click  $800 daily budget (February – April)  Max CPC = $9  Keywords  King Crab  Seafood Restaurant  Joe’s Crab Shack
  • 9. Budget  15% goes to operating the social media sites  Facebook, Twitter and Pinterest  High interaction  10% goes to mobile marketing  App to promote the campaign  Crab crawl race game
  • 10. Budget  15% goes to Search Engine Optimization  10% goes to content planning and design  November – January  Total budget = $144,000  Digital agency cost on average = $216,000